I was initially drawn to the website's sleek desig...
I was initially drawn to the website's sleek design and user-friendly layout. However, after receiving a product, I was underwhelmed by its quality compared to the website's enticing imagery. The customer service did their best to address my concerns, but the overall experience left me feeling somewhat disappointed. ☹️While the company's commitment to sustainability and ethical sourcing is commendable, I believe there is room for improvement in product quality and transparency. As an average customer, I hope to see the company strive for better alignment between its promises and the delivered experience.