Pinheads Bowling Center

Pinheads Bowling Center Reviews

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4.5
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The facility was clean and was furnished with nice...

The facility was clean and was furnished with nice leather chairs in the lobby but that is where it ends. The service was poor and the employees at the desk seemed a little snarky when I asked what lane we were gong to be at. They wouldn't tell us. We waited until 3 And had to ask. They never bothered to tell us. We had some trouble with the screen which stalled our game. The kids went over to the desk to tell them twice but they said they were busy. Eventually, they showed us what to do but we lost a lot of time on the lane. The ppl in the next lane accidentally touned it off so we had to get it back online' again wasting lots of time. We were finishing up the last game with about 3 frames left when it shut off ten minutes early. I was appalled. Clearly, they don't care about what happened.
Btw.....I suspect they were a little indignant when I asked if I could spray the shoes I was going to wear because after watching them, there was no way they were sanitized. That was gross.

It gets busy on Saturday! Good food, good service,...

It gets busy on Saturday! Good food, good service, and a bunch of stuff to do: bowling, arcades, or have a beverage. We have felt welcomed here a few times now. I definitely will be visiting again.

Went on a Thursday night and the arcade was half p...

Went on a Thursday night and the arcade was half price games and was very surprised about the quality of the food and drinks. The grilled cheese was amazing, they have several other options that all seem worth the try. It is a great way to enjoy the night!

Pinheads is doing it right! Masks & a Temp Check ...

Pinheads is doing it right! Masks & a Temp Check upon arrival: thanks for trying to keep us safer. While I'm not happy about wearing a mask I also realize it's not all about about me. Nice lanes; great food & beverage service!

Yeet

The absolute worst restaurant my wife, friends and...

The absolute worst restaurant my wife, friends and I have ever visited. Allow me to make this clear, the bowling alley/arcade is fun and a good time, but the restaurant has the absolute worst service I have seen. Multiple hosts/hostesses that don't have a clue and just stand around. Our waitress was absent most the night, but also rude when she was around, which is quite the combo. The food took forever despite not being busy and the food quality is not good at all once you do receive it, (the food was under cooked, cold and the taste just wasn't good for anyone in my party). It is overpriced (they charge just for mayo on a burger), it was way too loud inside and the overall experience was miserable. Eat anywhere else before bowling. Anywhere else.

Pinheads is by far one of the best family friendly...

Pinheads is by far one of the best family friendly options in the northwest area. With a variety of options to choose from with bowling, arcade, a restaurant, and outdoor volleyball courts there is something there for everyone. I ve been here several times and never have a bad experience with any of the staff. The DJs on the weekend can be really hard to understand over the mic at times, but that s a pretty minor thing.

A small but busy bowling alley. We were able to ge...

A small but busy bowling alley. We were able to get a lane after a bit of a wait. The lanes read differently than the usual bowling alley I play at. I'm not sure if this is due to a lack of oil, or something else they're doing to their lanes. We still had a good time taking the kids bowling. They had a blast.

Koo

Great

Two different skeet ball machines reduced my ball ...

Two different skeet ball machines reduced my ball count during the game which lead to points not being counted which lead to my four year old son beating me two times at this game!

For that reason alone I can only give Pinheads three stars. Fix your arcade machines folks. Now my son won't stop reminding me that he beat me at skeet ball!

10/26/2017 - Had cheese pizza here tonight and one of my favorite in Indianapolis area. Was very surprised.

Alley's Alehouse restaurant (inside Pinheads) will...

Alley's Alehouse restaurant (inside Pinheads) will surprise you - you won't feel like you are in a bowling alley.

Pinheads lanes are nice and well kept - overall this place has stuff for everyone honestly.

We have been enjoying alleys food for some time . ...

We have been enjoying alleys food for some time . The sandwiches are always good, the salads are good the pizzas above average.
They recently added two steaks to the menu.
I was apprehensive, but today I ordered the ribeye, Much to my surprise it was an excellent steak and tasted awesome
Hats off to them and the menu they created.
I will order it again.

The staff is always awesome.

Good

Believe it or not we had a small wedding reception...

Believe it or not we had a small wedding reception in one of their bowling suits. It worked out great. Would have been more relaxed if we could have gotten into the suite earlier for set-up (policy is only 15 min prior to event). Staff very attentive during event; planning was a little painful. Would not recommend dining with a group of 20 in their restaurant (Alley's Alehouse). Even with our limited selection of 3 choices, several orders were mixed up and long wait for some. Impressive family-style salad as appetizer!

Lit

Working in a kitchen, I understand every issue tha...

Working in a kitchen, I understand every issue that can come up. So it really takes someone getting it wrong for me to leave a negative review. I have a gluten allergy, and therefore ordered the gluten free pizza. Thrilled they had it as an option, I waited patiently. My wife s food came out very quickly and was prepared wonderfully. This is sadly where things take a turn. About ten minutes after her food comes out, out guests food comes out, odd that it took so long but whatever. Another ten minutes go by and my pizza comes out (20 minutes after my wife got her food) and it s inedible. Completely soaked in sauce, all the toppings slid off immediately and mind you this is after waiting so long, when they really weren t busy. Our service was less than desirable as well. Seemed to me that chefs should be able to create at least a decent pizza when there was only maybe five to six other tables, so they were by no means slammed. No effort was really made to reconcile or correct the poor customer service. Again, not really one to do this but after being treated so poorly and having a flat out awkward experience, I had to just in case anyone else goes here for gluten free pizza. Sucks because I ve heard great things about this place and had a whole night planned around it. We were so turned off by our bad/awkward experience that we decided not to bowl and go somewhere else.

Expensive and crowded. Not really my thing, great ...

Expensive and crowded. Not really my thing, great if you really need to bowl, but wait times and prices will keep me away. Wall to wall people and everything was cramped. Will definitely be looking for other places to spend time and less money.

This place is incredible. I take a group of peopl...

This place is incredible. I take a group of people here about 3 times a month and the alley is so welcoming. The food is excellent, the place is clean, and the staff is beyond accommodating. They are super busy today, running around like crazy, but they don't seem phased. I just want to say that this is one of my favourite places in Indy to hang out! Thanks for all the hard work that goes in to keeping this place one of the best alleys around!

Lots of fun! Great for toddlers and up. Game room ...

Lots of fun! Great for toddlers and up. Game room is fun and tickets are a fair trade. Bowling is some of the best around. I played on a team a few years back and had a stellar time! Great group of people working there, the food is great, and the beer is cold,the place is clean. What more can you ask for?

Just stopped in Pinheads to meet with their Event ...

Just stopped in Pinheads to meet with their Event Coordinator Emily while searching for a place to host our local chapter meetings for the NFL Alumni and think I've found the perfect spot! They have a great private meeting area and even private bowling areas for our group. The food is great, service is top notch and our server Marla was awesome not to mention the mean margarita she made!

On behalf of the NFL Alumni Indy Chapter we look forward to hosting our next meeting at your local in the coming weeks - Krissy Garrett, Events & Marketing NFL Alumni Indy and Bill Schultz, NFL Alumni Indy Chapter President.

I m giving two stars because I was told one thing ...

I m giving two stars because I was told one thing on the phone when I called and another once I got there . Marissa at the front desk was rude ! It was my daughter s birthday and she wasn t happy. Also received my 4d Experience cards after being there a hour in a half later to which we didn t even use because of a storm . Wasn t happy with my experience and it was our first time !

Pinheads Bowling Center

Pinheads Bowling Center

4.5