Ryan Gortney Review of Pinheads Bowling Center
Working in a kitchen, I understand every issue tha...
Working in a kitchen, I understand every issue that can come up. So it really takes someone getting it wrong for me to leave a negative review. I have a gluten allergy, and therefore ordered the gluten free pizza. Thrilled they had it as an option, I waited patiently. My wife s food came out very quickly and was prepared wonderfully. This is sadly where things take a turn. About ten minutes after her food comes out, out guests food comes out, odd that it took so long but whatever. Another ten minutes go by and my pizza comes out (20 minutes after my wife got her food) and it s inedible. Completely soaked in sauce, all the toppings slid off immediately and mind you this is after waiting so long, when they really weren t busy. Our service was less than desirable as well. Seemed to me that chefs should be able to create at least a decent pizza when there was only maybe five to six other tables, so they were by no means slammed. No effort was really made to reconcile or correct the poor customer service. Again, not really one to do this but after being treated so poorly and having a flat out awkward experience, I had to just in case anyone else goes here for gluten free pizza. Sucks because I ve heard great things about this place and had a whole night planned around it. We were so turned off by our bad/awkward experience that we decided not to bowl and go somewhere else.

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