Philadelphia Protestant Home Review

Dishonest staff...
Lazy nurses...
Worthless social workers...

I could go on and on but I ll stop at that.

I love working at PPH!. The staff is helpful and friendly

Pph is a five star facility with a staff that truly treats the patients and residence like family

I have family that works at PPH I have a cousin who is in there as well and I have no issues what so ever

My brother has been at PPH for 2 years and he loves it. Staff and care is wonderful. My sister and her husband are looking to go into a retirement community and they would love to move there because of our brothers experience at PPh.

I've never been there or seen the place I would like to visit there one day.sid.

Both of my parents lived here for 8 years together in Independent Living, before my dad passed from cancer. My mom still lives in Independent Living. The staff really care about each resident. There is a special sense of community. I visit often and have attended many events there.

Incompetent staff ~ Annie Varghuese is a waste of space as a charge nurse.

So many better options in the city of Philadelphia....skip over this useless facility with inept staff.

I have worked here for just over four months and from the moment I walked in the door I have felt welcomed. Truly a caring environment - both staff and residents are really like family!

I work for a hospital and they let their patients come to their appts with out proper documentation . We then call to find out the patients info and get the run around like no one knows what they are doing in this place . To think people's love ones are depending on this facility for reliable care .

My grandmother has lived at PPH for about 3 years and is very content there. Administration is always responsive to any issues we have brought to their attention. Overall, the facility is nice. The outdoor spaces are always well maintained - the Koi pond is a nice touch. I often bring my grandmother out to visit.

I was there for an ICD10 training seminars...
I have been too many different facilities over the past 2 years and it is not always an enjoyable experience...but I find this facility acceptable for a retirement community...

My mother, Marie Bonner, has been a resident at PPH since November 2019 following a traumatic injury at home. Due to cognitive and safety issues, our home environment was no longer safe for her. It was a heartbreaking decision for us to have to place her in assisted living. I am a registered nurse and one of my brothers is a funeral director. We have both had persons from nursing homes in our care and many of them were in deplorable states so there was also significant anxiety on our part as to the level of care and overall treatment that our mother would receive.
The PPH staff has completely absolved us of our fears. While our mother is still adjusting to the assisted living setting, I can honestly say that we have full confidence in the PPH staff. During the Coronvirus pandemic - separation is difficult. We speak with her daily and it is obvious that she is being cared for. She raves about the morning kitchen staff, John her physical therapist and the "laundry lady." Many times when we are chatting, she will interrupt because someone stopped by to check on her or remind her it was mealtime. On those occasions when I have had a special concern and contacted the nursing staff, they immediately investigated and returned my calls to reassure that everything was fine.
Whenever we were visiting pre-COVID-19, the facility and her room were always well-maintained and and my mother was clean and comfortable.
I also have to send a special thank you to Fran Bojazi and Mary (I am going to spell it wrong -sorry) Bergerhof. They are always kind, patient and ready to assist with calls and questions.
I could go on and on - about the staff, the upbeat atmosphere, the increased stimulation and socialization that my mom did not have at home.
There is a special place in heaven for all of you and be assured that the Bonner Family is very grateful for all you do. In the current crisis - stay healthy and optimistic. And thank you for everything!