Pest Management Systems Inc. Review

PMI has been servicing our home since 2015. Even though we live in-town, we've had some pesky issues due to a neighboring home with excessive ground cover. Anthony, our rep, listened to our concerns, evaluated the underlying cause of the problem and diligently addressed the situation. We are grateful that he and PMI are managing this situation so well. I highly recommend PMI!

Very professional. Did exactly what they promised and more. Highly recommended!!!

The PMI technician comes to my home quarterly. He is professional and very knowledgeable about all aspects of my pest control. I have used this company for more than 24 years. I highly recommend them.

We contract with PMI for our residential and commercial pest management needs. They are professional, accommodating and their customer service is superb. I can t say enough about their technician, Anthony. He is always a pleasure to work with and talk to. He is extremely knowledgeable about the industry and gives recommendations for solutions. He is thorough in PMI s service plans.
I m extremely happy with their service.

Our PMI technician, Anthony, is extremely knowledgeable, professional, and friendly, taking time to educate and inform us on what we can do as residents to reduce pest intrusions; and he's thorough and diligent in his quarterly visits to our house, giving us the best possible service as he inspects our property, sprays treatments, baits traps, and more. Thank you PMI & Anthony!

Anthony services our house and provides exceptional service. We have had no meaningful issues since switching to PMI. If anything does come up Anthony arrives promptly and resolves the issue with a focus on fixing the cause of the problem. Other times he tells us welcome to the south. Thanks for the great service and keeping our house an enjoyable place.

Anthony is always on time courteous and thorough. He ask if we have any problems and probes to make sure that we have not overlooked something. I m very impressed with his approach and his professionalism.

Didn't get the job done for our family. We were on a monthly plan for $65 and saw some improvement, but nothing to write home about. Another company in Greensboro was able to solve the problem with ONE visit. My advice, dont sign up for the monthly plan. Try one treatment and see if you want to proceed with them

Alan is a pleasure to work with -- courteous, efficient and punctual.

Anthony has worked with us at both our homes. He is exception on planning and follow through. Top notch communication and does a thorough, tidy job

Anthony is so dependable, I put a lot of trust in him!

Always receive thorough and excellent service! A great company to work with.

Anthony is always courteous and considerate when he arrives at our house. He is also on time or calls us if there is some delay. He is knowledgable and thorough in doing his job and remembers details regarding our home. We therefore give him the highest rating.

Very friendly and professional with reasonable pricing and availability! We had an ant invasion and they had someone out to treat the very next day (1 day before a major holiday)

Great customer service, prompt response time, and excellent on-site advice. Cathy in the office was very nice and properly addressed my concerns.

Thank you, BILLY CLARK, for restoring my peace of mind by removing a HUGE bald-faced hornet's nest (the size of a basketball) attached to the the front of my home (i.e., soffit roofing area)! Your excellent, timely and professional service recently (July 30th) made all the difference! Going forward, I plan to be more aware of my surroundings. Again, many thanks and stay safe!

Another GREAT JOB by PMI
Scott

We have been using PMI for several years and have been very pleased. I recommend them to my neighbors and friends!

They had pretty much eradicated the pests, but a couple months later they had returned. One quick phone call and PMI returned to finish once and for all. Highly recommend these folks. Show up on time, very thorough and very reasonably prices services.

I'm very impressed with PMI. They are courteous, prompt, and professional. The treatments they've provided have been effective, and I couldn't be happier.

Pest Management Systems has been treating our property for over 3 years now and have been nothing but professional. They are easy to work with and their methods are efficient and effective. I recommended them to anyone needing this kind of service.

Excellent information sharing and service. Very thorough

We couldn't have asked for any better service. From the customer service inside the office to the actual home visits. They came and heated our home one time and only had to come back out to spray one more time.
Hated the circumstances we were in at the time but had a great team of people to assure us our problem was only minute. Would highly recommend to anyone.

Fantastic service for both pest and mosquito control. Our tech always goes above and beyond in making sure we are satisfied with our service. Feel like price we pay is very fair for the service we receive.

Superior job by Allen the tech who came to ck for mice and found other issues not related
And no extra charge. Went the extra mile
That you don,t see these days.
Will Def use this company again and ask for Allen. Who is very professional and easy to ask questions to.

The technician (Will) is prompt, professional and conscientious about the work he performs.
I strongly recommend PMI for residential pest management. PMI has serviced our home since 2000.

PMI offers great service and the tech that services our home is fantastic and even puts up with my yappy dog. We have no issues since having PMI. Worth every penny!

Excellent Service, Anthony always goes above and beyond expectations, Highly Recomended

PMI is great. Reliable , unobtrusive and easy to work with.

The best pest control ever, and I m in my 70s. Thorough, polite, knowledgeable and just nice!

I'm embarrassed to say that we went a good two years dealing with lots of roachy bugs and just hoping they were in the house from a kitchen remodel or that it was seasonal or that they just go away. We were new to Greensboro and not used to the bugs here. A roach dropping on our bed was the final straw. Neighbors recommended PMI and we got on the schedule right away. Anthony is our technician and he was/is so kind and thorough. He explained everything about what to expect - what's normal and what's not - and he inspected all around our house and attic and gave us a detailed list of recommendations to keep bugs out. He makes us feel like he really cares about our family and is always so nice when he comes to do the servicing. Everything has been handled very professionally by PMI.

Pests are never fun, but these people make it a lot easier to deal with. I've contacted them about a year ago for an on going service and they have great customer service both on the phone and in person. I then wanted to add a service and the worker had time to fit us in that day! I also have to say the price isn't bad either! And the service works! We don't see those unwanted pests anymore!

The best of the best with friendly and knowledgeable staff. Thomas services our locations and is the absolute best to work with. He is thorough and treats each space as if it was his personal home. You can t go wrong with PMI!!! They are on it!

Anthony is our Pest Management tech. He always makes sure that our property is insect free. He will check into any area that I ask him about and also informs me of any additional treatments that will make our home comfortable and pest free. He always does a great job!

I am a new PMI customer, and I was unsure of what to expect. Larry came out this past Saturday and did a great job! He was professional, courteous and knowledgeable. No sales pitch, not attempts to upsell. He did his job, did it well and was respectful of my family and my home. Great job, Larry and great job PMI!

Very professional, friendly, effective and highly responsive. Very knowledgeable and easy to deal with. Highly recommend.

PMI has always done a great job with our pest control. We have the tri-annual service, which is nice because they will come back out if anything comes up between visits. We also do the mosquito maintenance which, while it is more expensive than others, we have noticed a huge difference during the spring and summer months. Anthony is a great representative of PMI. He is very professional and accommodating.

PMI staff and service excellent from start to finish!

Thomas is always on time or ahead of schedule and is great at explaining everything.

Always excellent service as usual from Anthony--no stone left unturned!!

I'm a regular client with several properties, but when ants invaded my kitchen and I emailed the day before Memorial Day, and PMI's Ron showed up on Memorial Day, and spent more than an hour inside and out, I was impressed. Your Service is always Great, and Service People are always the Best.

We are starting on our second year with PMI. Thomas, our tech, does a wonderful job.

Thomas has been are technician for years and he always provides outstanding service!

Our 4 year old son rarely gets more excited than when Mr. Anthony comes to treat our property. He not only does a great job keeping the bugs under control, but is as nice to my child as I could hope. It s the little stuff like that which makes a difference.

Anthony is always available to help us when we have a problem. He responds quickly to texts and seems to make it a priority to help us. He asks questions to make sure that any problem is addressed.

Thomas always does a very thorough job. He has serviced our home for years and is always super friendly and takes care around our dog.

very unhelpful company especially towards veterans. all they care about collecting their money. they could help a veteran with a simple help and all they could focus on was collecting their service fee first and did not even want to bother what was requested. A U.S senior veteran needed this company`s termite inspection services to finalize his home transaction ( this company did an inspection 4 months ago for this veteran , but we needed another one done because his loan took forever to fix the issues and get it to the final table so the termite report got expired) the first time veteran did pay this company`s services cost and so we called and see if they would allow to put the fee into the loan proceedings since the veteran does not have enough funds to cover the second inspection fee due to his fixed income ,and we spoke with 3 different reps they have and they rudely denied us and kept saying they require payment upfront to to do anything. just unbelievable the ethics this company has against a senior veteran that has served this amazing country. they would not allow a simple fee to be put in the loan so they would get paid a week later for sure from title company but they said it is the "COMPANY POLICY" that they require payment upfront. We told them the veteran already paid them 4 months ago, can you guys help a veteran out and they rudely denied, this is where it does bother me personally. Unbelievable money hungry people...

Update : reply to the company response down below. You guys are complete liars. Nobody reached out to the veteran to fix the situation. Veteran had to borrow money in order to pay for your company's services so he can close his VA loan. You call that help?
Veteran said he had no choice but to contact you guys back so he can get his updated report.

Thorough and methodical attention to detail.
Great job, and Anthony went the extra mile with setting up a possum trap.

The property I live on is managed by Imperial Mgt in Winston Salem. I am nine months preggo and experienced a bad repoir from Imperial's maintenance; but the pest control guy was much more respectful, and understood what happened. He told me to calm down; and take it easy. He really made me feel a lot better. He was nice

We have been customers of Pest Management for many years and have always had good service. Our technician Thomas goes out of his way to make sure we are pleased.

I love PMI. I'm a long time customer and they always handle whatever comes up. Thomas takes care of our home pest needs. He's the best!!

Very friendly staff. Don was very nice to work with. Would highly recommend.

Anthony is always so thorough. He checks in each visit and answers all my questions. He's always willing to help, explain, and even leaves some extra materials when necessary. He's very quick to get out when we've had issues in between our regular treatments. Stand up guy!

I had a flood in my crawl space and Groundworks solved the problem. They quickly did all the work in two days. I expected it to last much longer. They were very professional and responsive to my questions and needs. I now have a dry crawl space and peace of mind. So grateful!!

Service provided met my expectations. The workers were friendly and thorough. Provided feedback on the job done and how it should keep out bats.

PMI has been treating our house for bugs and our yard for mosquitoes for 5 years. Anthony has been our technician the entire time. Very professional and excellent service.

I love this company! I have used them for 16 years and have never been disappointed. Four years ago I moved into an older home that had not been maintained. Tim and Billie came out and got all of the pests out and I have not had any trouble since. These guys know their stuff and are always professional and polite.

PMI came out to seal my crawlspace after I had seen their work on a customer of mine's home. I was impressed initially, which is why I had them prepare a quote for my own home. Tim helped me out and was straight-forward and knowledgeable. The guys did a good job during installation, and then Tim came back to do an inspection of their work after they were done to make sure things were right. I actually crawled down there myself to inspect and I was very happy with the work done. I recommended PMI to a friend shortly after, and they too used PMI to get their crawlspace sealed. I highly recommend PMI to anyone when the issue of crawlspace sealing comes up.

Great service and always professional and thorough.

Anthony is always very thorough, asks question abt my concerns and gets the job done. I appreciate his work, and he takes his shoes off when coming into my house. I appreciate the work this company has done for my family for many years.

I am very happy with the service & professionalism.

Had a bat in my attic. PMI responded within an hour even though I had no prior relationship with the company. The price for the removal of the bat was very reasonable. The technician stayed after removing the bat to discuss how the bat got in and offered tips on what I could do to myself to combat the problem. He indicated that there was no need based on one bat to get a more extensive bat inspection. Unlike a lot of pest companies, there was no upselling. I was totally impressed.

Billy Tesh came out to look at a house that we have under contract and he provided great service and fit us into his schedule. He gave good advice and we couldn't be more grateful!

Service is great, reliable, and friendly. I would recommend Pest Management to anyone.

Called PMI to treat home for termites over 3 years ago. Not only did they take care of the problem, they return quarterly to check bait traps and report any activity before it can become an issue again! Great investment!

PMI installed our sealed crawlspace when we built our home in 2017. They have been very courteous and professional each year that we have seen them for the follow up inspections. We anticipate continuing to work with them to maintain our home.

We have been using PMI for the past 3 years and have been very satisfied. Anthony our technician is attentative and detailed. He does a thorough job every time and when something needs some extra attention he will fit us into his schedule relatively quickly.

Explained what he was going to look at. Came in completed the job and was out. Very professional young man.

We've had years of great experience with Jason. He's been very prompt and thorough in servicing our needs. I would highly recommend him to anybody for pest control service.

Anthony w PMI does a thorough job inside and out. Great with pest and friendly advice.

I've been using PMi for over 10 years, and they have always done a great job. Anthony has been treating my house for a couple years, and I couldn't be happier with the results. Thanks for caring about your customers and the job you do.

We have been using PMI for years. Their technicians are knowledgeable and friendly.

We have always been satisfied with their service and would recommend PMI to others

Anthony does an excellent job and is very professional.

Thank you so much for your assistance!! You really helped create a safer environment for our family.

A great company with great service. I have depended on them for years and feel like my service tech, Thomas, is part of my family. I highly recommend Pest Management!

Le Anda was quick to respond to my inquiry and able to get me on the schedule quickly for a termite bond service and a bat inspection. Very professional customer service.

We have had nothing but positive experiences with PMI! They are always on time and detailed in their care. My daughter is very thankful for the bug man.

Anthony and the folks at PMI do a great job. He is always courteous, helpful, and ready to answer any questions. We are very pleased with the service.

I work in property management and we LOVE PMI! Frank, our Technician, is on top of all our work orders and willing to go above and beyond for us. He s friendly and great with the residents. It is so important to have someone whose assessment you can trust and Frank always gives us the most accurate information On how to best service our units and be good stewards of our property. I don t know what we would do without him!

We had a great experience with PMI. Anthony was very friendly and considerate. We are always appreciative of how he considers what s best to meet our needs.

Pest management has been wonderful and we have had them as our pest control and termite control since before 1991. We very seldom have any problems with pests but if we see ants or earwigs, they come to retreat right away. Thomas has been our service representative for many years and does a fantastic job. We usually only treat the outside because we have had pets and now grandchildren but Thomas know where and how to treat outside so we have no problems inside. He is always courteous and kind and asks if we have had any problems that might need attention. I trust Thomas and Pest Mangement and give them 5+ stars!!

Thomas always does a great job and is so pleasant and friendly to work with!

PMI has been servicing my homes in Greensboro for the past 8 years. Whether it's scheduled maintenance time or me frantically calling the office because ANTS!!! Anthony makes the time in his schedule to calm this insect and rodent-fearing homeowner down. He always takes a few minutes to help me understand where the problem is coming from and then treats the problem each time with maximum effectiveness. PMI is worth every penny! Anthony is priceless!

Thomas is always personable, thorough, and professional.

I called Pest Management Systems, Inc. requesting information about pest services concerning a particular insect I was seeing in my rental property. The receptionist was very knowledgeable concerning the insect with regards to how they breed and their season for egg hatching. She also advised me of alternative approaches to handle the situation. I really appreciate the fact that Pest Management Systems, Inc. did not attempt to sell a service that probably would not have provided the results I wished (like other popular pest control companies in my area attempted to do). I will definitely consider Pest Management Systems, Inc. in the near future.

I love this company. They installed a new door on my crawl space and a new dryer vent and made sure that my crawl space vents were all sealed good. They did an amazing professional job.

No accuracy of prices between employees, one gave me quote for less price for same service, other employee increased up price just to rip me off. Will Never call again.

Pest Management has been servicing our home for years. There is no better service technician than Thomas who is extremely thirough and careful, even putting our dogs in their crates when he sprays within our home. He is punctual, if he says he will be there at a certain time, you can bank on it; he will be there! He reviews with us all the work that is planned for our residence when he arrives, and follows up at conclusion of his service to insure that all work has been completed to our satisfaction. Thomas is an excellent representative for Pest Nanagement. You need not look further for any other company to resolve your pest issues; PMI is it!

PMI s office and field staff have always been friendly, flexible, and professional. After experiencing PMI s excellent routine indoor maintenance service, it was PMI we turned to when a shower repair requiring excavation revealed a termite infestation. The Sentricon system PMI employed helped mitigate the problem quickly and the secure traps discreetly installed around the outside of the house are great for keeping termite bait out of range from our dog s snoot. During our annual treatments, the technician bravely performs a thorough inspection of our lovely crawlspace. We are then given a detailed report of the technician s observations. Having someone look around our shallow and hard-to-navigate crawspace is worth the price in itself. Our technician this year, Will, was friendly and conscientious to the point of double-checking to ensure the fence gate was securely closed so our dog could not get out. I must also give a shout-out to retired manager Cecil Pickler, whose warm heart and sincerity made me realize PMI was a company I could trust.

On time, no messes, very polite and always do a great job

Tim Gulledge and the PMI team, including Robert and Zach, did a fantastic job in sealing our crawl space and addressing our moisture issues. I would highly recommend PMI for any crawl space moisture issues you may be dealing with. I found the team informed, professional, customer service focused and responsive. I appreciate the extra care and creativity in resolving moisture issues associated with water seepage/table concerns. I could not be happier with the final outcome and what a tremendous peace of mind we will have going into the wet and humid summer months!

The very best pest control company we've ever used. Responsive and always goes the extra mile. Highly recommended.