Performance Plus. Tires, Wheels, Etc. Review

Great tire store, very good pricing. I drove 25 miles and saved alot of money. Well worth it. Customer service rep 'Louie' was very helpful and professional.

This place is awesome. Everyone that I've had the pleasure of working with has been great. Other companies should learn from them when it comes to customer service.

This place is honestly awesome, I'm very surprised there's still honest businesses put there and this is definitely one of them. Great pricing is what brought me here but the fact that they were able to get me my tires in less than 3 days when I live in massachusetts is unbelievable! Thank y'all my new tires are perfect.

Quick response to any questions or concerns. I had a set of four tires and rims mounted and balanced delivered to my house. Order was processed and delivered on time. Nice job on the balancing.

Used their website which implies estimates can be provided and asked for estimates for rear shock/strut replacement and a brake fluid change. (Neither of which are atypical services)
Louie responded that I needed to bring the car in so they could provide an estimate.... so why the website offer? I left a VM asking if there was a charge for them to look at the car. No response. I texted asking if there was a charge. Louie responds we open at 8:00, let me know when you get here , nothing about a service charge. So I text again: is there a charge for the inspection ? I decide to drive over and noticed at 8:45 that Louie sent a text at 7:45 am: We charge $40 for the inspection . I show up at +/-9:00, ask for Louie, who tells me it s about 1-1/2 hours until they could check the car......Waste of time.
I ve been coming to Performance for over 25 years and will likely return for tires but definitely not for any other services.

Steve W

The name of this "dealership" speaks for itself, best performance in lie, false promises, not returning calls. Any review 5 stars out here is fake. Carwash at this location will be more useful. Will never recommend.

I ordered a set of wheels from these guys off their eBay page, and they've certainly gained a forever customer out of me. Wheels arrived to my shop from Fedex and whoever delivered that day, was clearly having a bad day, cause all 4 of my wheels had severe shipping damage. I contacted Performance Plus and I have to say, their customer service is second to none. They had all 4 wheels picked up the next day and had another set of wheels to me in THREE days! I'm a big believer in not judging a company by what they do good when things are going good, but by how they react when things go bad. And hands down, these are the types of guys you want to work with. Buy and order with confidence! Great company and customer service!

My husband & I ordered wheels from this company through Amazon. While Amazon has been very supportive through the process, Performance Plus Tires has not. We ordered his wheels on April 12. They were supposed to be delivered at the latest April 23. After emailing & calling Performance Plus Tires, they told us there was nothing they can do because the wheels were already shipped & on the FedEx truck. We found out today that was a LIE. The wheels never went on the FedEx truck because they never had them in stock. Now we re getting the run around about getting a refund. We spent almost $600 on these wheels & now we don t have wheels or our money back. Our jobs have been depending on the arrival of these wheels. Worse experience ever.

They installed tires and balanced the new wheels. Now the Shasta looks great!
There was a line but those guys are extremely quick, 20 minutes in and out!
The staff is super friendly and helpful. They work clean!! There wasn't a greasy fingerprint on the white rims, very recommended tire place!
Plus, they have a black toilet in their nice clean bathroom, love it!
#RollingwiththeShasta