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D
4 years ago

Also some of the staff ate rude and even if u are ...

Also some of the staff ate rude and even if u are doing good they keep u until ur insurance runs out they only work there for money and sum of their attitudes stink they dpnt know what they doin half the time

M
4 years ago

PLEASE DO NOT SEND YOUR LOVED ONES HERE!!!!!!!! Th...

PLEASE DO NOT SEND YOUR LOVED ONES HERE!!!!!!!! This place is a complete joke. You will not get the help you need from here. Throughout the building is completely filthy, the only cleaning they do is push the dirt in the corners and under the bed so you can't see it. The bedrooms are covered in graffiti. The groups are run by idiots who don't talk about how to get better, just talking about what "fun facts" we have. The family session is run by a person who you haven't met once in your entire stay, obviously doesn't know anything about you, and ask surface questions. The staff treat the patients like they aren't human, dirty glances if you ask them for a simple item. Patients are self harming and nothing is being done, fights happen and nothing gets done about it. Please do not go here, go to Ridgeview instead!!!!

K
4 years ago

I was put on stablition unit 8, I was there to get...

I was put on stablition unit 8, I was there to get meds adjusted, I saw patients mistreated there. All of your rights as a person are taking away, thank God a social worker saw I didn't belong on unit 8 and I was moved to unit 4 (adults), You are made stripped searched, there is no door on the bathrooms just a curtain, you are not allowed to speak to anyone not on your unit, you are told you get 3 meals and a snack a day, the food is awful and the snack is cereal, Graham crackers, or Apple, orange or bannanas, you are locked out of your room all day and not allowed to rest, I was pushed to have ECT ( electric shock therpy) I refused so the Dr made me stay longer, they say family is important part of treatment yet don't allow them to have a say, my family tried many times to speak with a doctor or social worker their calls were never returned!! Their information is out of date( this is a non smoking facility even though they still say smoking, I saw people with cancer have their pain meds taken away, THIS HOSPITAL IS A JOKE!!

C
4 years ago

Daughter took too much Midol. Was asked by Norths...

Daughter took too much Midol. Was asked by Northside if she did it on purpose. She did. Throughout the day to alleviate pains. Northside saw this as a suicide risk and she was carted off to Peachford against our will. We were lied to over and over again. They wouldn't let us take her home. Had to get an attorney. In the end the Dr there apologized telling us she should not have been there. It scarred her! Many stories.

S
4 years ago

I didn't have the best experience here. It took me...

I didn't have the best experience here. It took me 10 whole freakin hours to get checked in (11 am - 9 pm in the waiting room). Some of the staff was nice but the rest were really annoying and did not care about how you were treated. The food is okay but if you get the oatmeal you can put salt on it and it kinda tastes like grits but you have to ignore the texture. There was a fight when I was checked in there which most of the girls in my unit were not a part of and all of us got our phone calls taken away wHICH IS ONE OF OUR PATIENT RIGHTS LET ME ADD, which caused several of us including myself to have an anxiety attack which didn't help with our treatment at all. If you go here, bring a blanket and a sweatshirt and long pants/ leggings because it's reeallllyyy cold in there. Staff comes in every 15 minutes to check your room during the night and its really hard to fall asleep with the bright hallway lights shining in your eyes so I recommend the bed closest to the window. ANOTHER THING: My mom dropped of a blanket and some paperback books (no hardback books allowed) and it took them 2 frikin' days to get it to me because they put it in the wrong unit and nobody knew where it was???? The only thing i really liked about this place are the other patients because we're all pissed at the staff together. I don't want to go back here for many reasons but I'm not even sure if the treatment helped and i may have just wanted to leave and got really hyped about getting out of this prison.

K
4 years ago

Because of this place and their negligence, my Fat...

Because of this place and their negligence, my Father is now in medical hospital. Peachford kept him sedated most of time. He was never "available" to come to the phone. He is a diabetic, has high blood pressure, and chronic anxiety. They literally took all of his preexisting medications away, so he wasn't having his sugar or blood pressure checked, and he was in withdrawal from being taken off of everything and he wasn't encouraged to shower or shave or eat. This is a house of horrors. Rude staff. Sadistic staff. A staff that doesn't take time to do their jobs. I want this place shut down..for what they did to my Father, and for what they have done and are currently doing, or negligence altogether, for everyone else trapped there .I just started a petition. I'm not going to name websites so they cannot silence me if I have to stage a peaceful protest, I WILL

J
4 years ago

hi my name is Kaylee Gomez i went here for suicide...

hi my name is Kaylee Gomez i went here for suicide attempt i was very sad and deppressed at first but then i met somebody here she made me very happy and boosted my confidence every day i felt as i never had before, the girls name was Kennedy Mycek. I left before she did. i stayed for about a month. the last thing i said to her was "i will try". because she was crying and she asked me to come back. i felt so bad. but anyways my time here helped me and the nurses here are very nice i loved it here i kinda wish i never left.

M
4 years ago

My counselor told me to fake my depression till I ...

My counselor told me to fake my depression till I made it.Fake it till you make it they said.I was trapped in this place for 5 days so they could charge my insurance.My room at night got woke up every hour for 8 hours.It was torture.I would avoid this place if I were you.

O
4 years ago

This place sucks if you call to check on your chil...

This place sucks if you call to check on your child even if your name is in their file you get no info they barely answer the phone and keep the kids longer than expected quite sure its so medicaid can pay out more money

D
4 years ago

if you have a service animal you know that the ADA...

if you have a service animal you know that the ADA does not require documents will this hospital refused me access for my assessment because my medical and psychiatric service dog did not have documentations so I would not recommend them untill they have there policy and etc

B
4 years ago

Little to no control of patients in juvenile unit....

Little to no control of patients in juvenile unit. My unit was the same as little boys and it was terrible to see every day. Some staff attempts to guilt patients about their condition. Social group was great for me because we got to openly speak about our conditions and help each other, but thats the only time. My psychologist was very inappropriate and asked me sexual questions about my boyfriend (even asked if i was only with him for the sex). Hard to sleep because they shine a light in your face every 20 minutes and keep the light on. Even restrict how you can sleep. Huge on collective punishment and allow cliques to form and even join in. Only good thing is that some staff will treat you like a person and will listen to you about your issues. Plus food was fantastic.

B
4 years ago

My fiance was sent here when he had a mental meltd...

My fiance was sent here when he had a mental meltdown in July 2020. He was here on suicide watch which is mandatory 72 hours. They were very helpful to not only him but they answered any of my questions and kept me informed and updated on his status. They were very kind and courteous everytime I called.. I highly recommend this place...

A
4 years ago

After hearing about not even half of what my best ...

After hearing about not even half of what my best friend went through while being here, I would never recommend bringing a loved one here for care. Horrible staff and even worse living conditions!

E
4 years ago

I went to peachford back in 2010 like a couple of ...

I went to peachford back in 2010 like a couple of weeks after my great aunt passed I cried but of course it was the first time I've ever been in a mental hospital. After a couple days I loved it I made cool friends the food was excellent it was humorous a little but it was a cool hospital. I'll pick this over riverwoods any day!

J
4 years ago

I wish there was minus stars cuz that's their leve...

I wish there was minus stars cuz that's their level of treatment. They don't tell you what is going on, you have to figure it out on your own. Your Dr. visit is 5 minutes long, they don't look at you just a file. It was the worst experience of my entire life. If your not depressed before you go in you will be while you're there. I felt like I was held captive.

M
4 years ago

I had by far the WORST experience there!!! Everyon...

I had by far the WORST experience there!!! Everyone was so rude except for Ms.Carly, and Ms.Kendall and Ms.Cristy. Mr.A.J was by far the WORST staff member there. yelling at everyone constantly treating us like toddlers. trust me! this girl that was there has been to juvie and said that this place was worse than juvie. the food is nasty old and stale as well. don't ever send ur kid there

T
4 years ago

This was the worse hospital ever. They steal half ...

This was the worse hospital ever. They steal half of the stuff you bring for your loved one and they discharged the patient without going over any information on release. They literally pushed her out the door into the lobby w a bag. By the time we got home an hour later it was obvious her condition was not right. I never was able to speak with the Dr only was able to contact the social worker. This place was strictly concerned about insurance. I wish I could give it a negative score. How can you discharge someone who is hasn t been balanced out right. They don t know the chaos that they re causing right now as we speak.

F
4 years ago

Being there only made me feel worse and all the ot...

Being there only made me feel worse and all the other girls around me felt worse also. The photos that they have on the website of the bedrooms are fake. It s cold and colorless. Thin sheets and flat pillows. Half the staff were cold to you and didn t care about how you felt. How is anyone supposed to grow emotionally in a living situation like that.

L
4 years ago

I was a patient here against my will. I told my th...

I was a patient here against my will. I told my therapist I was tired of being in pain. (My hip is degenerating and it hurts. Debilitatingly hurts). She asked if I was suicidal. I said no. She left the room and returned with paramedics and police who eventually took me to Peachford. I m writing a review because I saw a woman say all negative comments were coming from unit 8. That s the scary unit. I was in unit 4, with the depressed people. I was kept there for 96 hours against my will, while I continued to explain I didn t need to be here, and to let me out. My therapist even called the doctor - who spent one minute with me asking questions and cutting off my answers- to say she made a mistake. He didn t care. Insurance was paying him. He kept me there, causing more physical pain, and giving me medications without explaining what they were. You are not treated like a human here in any sense of the word, and the counseling sessions are only applicable if you are a 4th grader. They are led by med techs who are not allowed to actually talk about anything real. No therapy is provided. You are kept in a jail, with abusive men in the next open corridor (you actually had to walk through them to get to more of the women s beds), with no respect or dignity.
I still have panic attacks thinking about how they took me and kept me against my will, just to get a paycheck.
You do not get help here. If you need help, reach out to a professional who will spend time with you. There are other options than this hell hole.

C
4 years ago

If I could give this place 0 stars I would, they h...

If I could give this place 0 stars I would, they have kept my daughter involuntarily, filed insurance without permission, and late for everything causing me to miss work for it, yet they want to get paid.

M
4 years ago

Only 3 stars because my personal care was fine, bu...

Only 3 stars because my personal care was fine, but they treated this other patient horribly.
Two of the nurses refused to give her seizure medication, and she suffered 5 seizures. And groaned whenever she fell over like it was a damn chore.
Everyone else seemed nice. Psychiatric help was great, Ms.Chloe in women's health was AMAZING, and the group teachers.
Get new nurses!

M
4 years ago

It was honestly terrifying the people offered no h...

It was honestly terrifying the people offered no help, and at the end, i ended up worse that i originally was and am now at a much MUCH worse mental state then when i first went. thinking about peachford gives me anxiety nowadays.

E
4 years ago

Worst hospital ever. Needs to be shut down. Doctor...

Worst hospital ever. Needs to be shut down. Doctors are incompetent and don t treat patients like humans. I was forced there under false circumstances and stayed for 13 days and only bad things happened. If you weren t crazy when you went in you will be when you get out.

J
4 years ago

They don t care. They abuse their patients and sha...

They don t care. They abuse their patients and shame them for being there. They treat their patients like locking them in a pitch black room with no food, water, or communication with anyone is gonna help. They re all sadists.

s
4 years ago

I stayed there for 6 days of complete torture. A n...

I stayed there for 6 days of complete torture. A nurse told me that i shouldn t feel unloved by my family because other people bave worse families . It feels like the staff is not trained to talk about mental health. The food is garbage. most nurses that i talked to were incredibly rude. I faked my way out of there because i couldn t handle how the staff treated us. this hospital should be shut down.

T
4 years ago

To start I'll say I was forced into Peachford afte...

To start I'll say I was forced into Peachford after some staff member at Gwinnett Medical "claimed" I made a suicide threat. 100% lie. No threat ever made in any form to anyone there. I was there for stomach pains, nothing more.

That said, as someone in Peachford who shouldn't of even been there it was so so. Good food, clean rooms, staff was always friendly to me. Maybe due to my situation the so called "therapist" might of spent 3 minutes max talking to me. Kinda "hello, how are you? Good to hear, goodbye". Quick .

R
4 years ago

Keep you there as long as your insurance will last...

Keep you there as long as your insurance will last. In the interim, just over medicate you into oblivion. The only way to get a professional reaction is to file a Form 1111. This is a detox prison; not rehab. The psychiatrist, nurses, guards act as if you committed some heinous crime. When, reality is, you may be voluntarily (which I advise strongly against) committing yourself to hell. You think you have a drug problem? Seek other more understanding, competent help for your issue. Jail is an easier option than this hell hole. Then, you get the bill. For what? Stripping you of all your human dignity, privacy, access to parents, legal counsel, and basic rights. Again, file a Form 1111; otherwise they will hold you until your insurance/money runs out. If you are a masochist whom likes isolation and deviant staff; check in. Pay for it. You'll come out worst than when you went in. If you have an addiction issue, it's best to find an alternative to this lousy facility. Detoxing via your doctor and at home is a better alternative. How these people wake up in the morning and frankly torture, degrade human dignity is unfathomable. No wait, I can tell you why: it's a paycheck to them.

S
4 years ago

Do not let your family members go here. If they g...

Do not let your family members go here. If they get committed you should contact an attorney and get them out ASAP. Very blatent racism and hired thugs to "monitor" the patients. They should tear this place to the ground.

C
4 years ago

This is not a "hospital" by any definition of the ...

This is not a "hospital" by any definition of the word - this facility ought to be shut down and license revoked. The staff is not only incompetent but rude and arrogant. The place is dirty, smelly, and a prison. The nursing staff is the most extraordinarily incompetent group of people I've ever encountered. There is no compassion, empathy or sense of urgency with anything, even when there is a medical emergency. The way the staff speaks to patients is not only unacceptable.....it is abusive and abhorrent. It has malpractice written all over it. The communication to when there was an emergency withy my Mom was non-existent. Had had my 81-yr old Mom not found a phone in the "unit," I would have never known her BP was at stroke level at 220/120. They were doing NOTHING. I made 18 calls, and finally, got the doctor in the unit. I had to pull my attorney card, and rightfully so, as they within a 15minute period of knowing her BP was at stroke level, had done NOTHING. The nurses could have given a flying flip. Finally, my Mom called and said they had given her something, but SHE HAD TO TO GO A WINDOW and WAIT to get it! Are you kidding me? She's 81yrs old, and you can't even bring her the life-saving medicine she needs? You made her go to the window in her condition and get it herself? Beyond unacceptable. On my 16th call within 34min, I got the doctor in the unit and told him to get my Mom to a "real" hospital to the ER, and I would take her home from there. She was not going back to that place. He agreed, but I was pretty firm in my "request." Peachford is an embarrassment of a facility to the state of GA. No person should endure the absolute hell of the people in that place.....and we only endured it for 7hrs. My Mom would have most likely had a stroke had I not been her advocate and voice. This is, without a doubt, the most poorly run facility I've ever seen. DO NOT GO HERE. Horrific place and terrible experience.

J
4 years ago

The care and attention that was given to my Mom wa...

The care and attention that was given to my Mom was wonderful. The staff is very caring and helpful. I received phone calls from both medical and psychiatric doctors discussing her medications and treatment plan. I was truly impressed. The negative reviews on here are from people who needed treatment but didn t want it, court ordered, etc. Do not pay attention to them they are far from the truth. My mother has been in other hospitals in other states and you aren t going to find one as great as Peachford.

T
4 years ago

The place is a scam. A complete and utter waste of...

The place is a scam. A complete and utter waste of money. They tell you and your parents false information that way they can get you to stay longer. I have been there twice now and if I have to go back there again imma fight one of the nurses. Also some of the staff is manipulative and they gave a huge room of people panic attacks and pretended they were the victim. Yes the place is actually nice inside and the food is good, it's not worth the extra trauma gained. Besides, after being there for a week, you are forced to do the same activity and worksheet over and over. Besides, they wake you up at random early times to take blood and ask you questions. Not to mention the hospital actually looks different from the pictures depending on the unit you get put on. Not only that, but you have to sit in a room for hours when you first get there. It's small with a TV, but you are alone and it really spikes people's anxiety and gives them anxiety attacks and panic attacks. The only thing I liked about my visits here was this one gay staff member who works on unit one.

C
4 years ago

Don't take your loved ones to this facility. They ...

Don't take your loved ones to this facility. They have no respect for patients or their medications and belongings. They've "lost" most of the new items that were brought in for a family member. Absolutely unprofessional and unhelpful.

R
4 years ago

If I could give it a zero I would. Every visit is ...

If I could give it a zero I would. Every visit is too long and the staff are rude and unfriendly. My mom was in there for over 4 hours to take my cousin in just for them to tell her they couldn t admit him in and the treatments they were giving him doesn t help.1 star Peachford thanks.

T
4 years ago

This hospital is a JOKE ! They did not complete f...

This hospital is a JOKE ! They did not complete forms necessary, such as 1014, and Dr. Mehdi threatened to keep writing 1013's on my wife. He didnt do what he said and didnt document anything. I hope our insurance doesnt pay them as we are going to contact the OIG, insurance commissioner, Ga composite medical board and anyone else who will listen about this horrible place. Would give NO stars, but it wouldnt let me post without one. I hope they contact me.

C
4 years ago

Do not & I mean do not let your family stay at thi...

Do not & I mean do not let your family stay at this hospital. We took my nephew there to stay only 3 days because they said insurance wouldn t cover anymore than 3 days. Well he ended up staying 2 weeks, Only because the insurance approved to extend more days. He is only 8 years old and he had to miss Christmas at home. We tried our best to get him the day before Christmas ,which had been a week he had been there. They will hold you until your insurance/money runs out!
Its all about the insurance money for them. They could care less about the person that s getting help. All they do is keep them doped up on medication. That s something that can be done at home. They don t need a full 2 weeks in the hospital if that s all they are doing. Well when it came time for us to pick him up, he didn t have all of his clothes that he went in there with. He s missing his eye glasses, half of his clothes & shoes. We have been calling everyday to see if they ve found anything & we haven t had any luck. My nephew told us that the workers were very mean & he was very upset when they kept changing the days for him to go home. It s like a prison in there.

B
4 years ago

The mistreatment of Veterans is unreal!! If you ne...

The mistreatment of Veterans is unreal!! If you need help please choose a different hospital. There's a reason that they have 2 stars. Filthy facility dismissive staff. Social workers and Doctors are completely incompetent. This place would be better off as a bowling ally or a strip mall. Cheers :0)

L
4 years ago

My younger sister was admitted here and they have ...

My younger sister was admitted here and they have absolutely the worst communication. Getting any kind of information about how she was was impossible. When we called to speak to her during phone visiting hours we were hung up on three times. No one would tell one of the custodial parents when she was being released. The social worker who did the family meeting had no knowledge of my sister or her case. The woman at the front desk of the young girls unit named Julie was not only unhelpful, but rude. When a family member is admitted to a mental health hospital you can expect worried family members calling and Julie treated us as an inconvenience. Just all around a terrible experience on top of everything our family is already going through.

M
4 years ago

I was at a doctors appointment and just made a rem...

I was at a doctors appointment and just made a remark because I had been angry that day this was at John Creek Hospital this doctor I had only seen once before and the next thing I knew I was sent to Peachford to the unit where people were hitting each other and staff was doing nothing to stop it food was all over the place then because I had been on pain medicine for a long time I started to detox and was going to the bathroom all over myself and throwing up at the same time all they did was scream at me for making a mess no one would listen to you was just ignored and my blood pressure was high and if I ask what kind of medicine they were giving me they would just take it back and say I refused my medicine. They also stole my necklace a emerald that was very special to me they told me I could hurt myself with it. I had to lay on my poop sheets and gowns and watched my room mate be mistreated. All I could do was pray for my husband to get a doctor to call him back and explain I would never hurt myself or anyone else. That place is a scam I can t believe that someone doesn t close them down there is no mental help there. I felt like I was in a nightmare couldn t sleep after I got home for 10 days I had my body stained with poop and when I threw up they didn t even clean it up in front of the toilet so every few minutes I had to poop I would have to sit sideways on the toilet Please someone help the mentally ill they would just get worse there and want to kill them selves.

N
4 years ago

Ive been to peachford "sadly" a few times and hone...

Ive been to peachford "sadly" a few times and honestly its not a bad facility. (Ive been to some really crappy ones) I actually recommend it to others i know. Although the check in process takes forever. The facility is clean food is good they even have vegetarian options. The staff was really nice. I was in the womans section. They have smoke breaks if you need it. And the groups were very informative for me. I felt safe. The program works if you work it. And are actually wanting to get better. It doesnt if you arent ready. You go in feeling alone and when you leave most people get a sense of family because your able to share. Only thing i didnt care for is the psychiatrist. I changed mine until i got one who listened to me and spent more time with me. The stabalization unit is a little um "scary" because its everyone who needs CLOSE care but once your done there it gets WAY better.

M
4 years ago

Friendly professional staff, good food, clean room...

Friendly professional staff, good food, clean rooms. Dary Burden is a God send, I'm so glad to have been in his classes. Frank is very nice also. I went to PHP and had a good experience. I wish I could've stayed a little longer, I wasn't ready to leave but my job was giving me a hard time.

***UPDATE***
I relapsed around the holidays after having 81 days sober. I could've gone to another program and pretended it was my first time in treatment but I prefer the care of Ms. Claire the director, Ms. Anita, the head nurse, and Darry B., Frank, Kara, Tina, Jean, and Mary. I quit my job so as to not limit my treatment schedule. I knew I'd be held accountable but also given the tools to forgive myself. I learned so much in the 21 days that I was in out patient treatment. The treatment team really is vested in our success. Darry holds you accountable and won't let you BS him, but he is EXCELLENT at what he does and he will let you off the hook and teach you how to love yourself...This program saved my life. I am forever grateful to you all. Even the ladies at the front desk, Ms. Simonds, etc...a class act! I appreciate being treated as a human being every day...there were times I didn't feel worthy but you guys treated me well nonetheless! Thank you. My husband and children also thank you!!!

C
4 years ago

Very unclean,unsanitary nice staff but the facilit...

Very unclean,unsanitary nice staff but the facility needs a serious upgrade as far as infectious contorl. The ECT program is not all its cracked up to be, 3 times a week knowing even if you have nothing to eat or drink after midnight before its very easy to aspirate and they or you not know it until the worse moment. The ECT area in my perspective as in the procedure area is Unsatisfactory. 2. I almost died there was statin at 64%O2 and going in to cynosis and had to get rushed to north side hospital. Then was diagnosed with double pneumonia among a few other things...and I went to peachford for combat p.t.s.d . MY advise to you do your homework an please go some where else if u can..

A
4 years ago

I myself am not a patient, but my father has been ...

I myself am not a patient, but my father has been in the Geriatric Unit two separate times in the past year. I find the staff, especially this second time around to be very friendly and helpful. My father says it is just fine there, that the staff is great and even the food is good. Again, I myself have not been in the facility but he seems very comfortable.

A
4 years ago

On Thursday evening, I contacted Peachford about a...

On Thursday evening, I contacted Peachford about admitting myself for alcoholism. I also contacted another Metro Atlanta facility. Peachford never reached back out to me at all. The other facility did and I will be checking in on Monday. If this is how Peachford treats a potential client, I can't imagine what happen when you are inside.

T
4 years ago

When I found out my daughter was going here at 13 ...

When I found out my daughter was going here at 13 years old of course I started reading these reviews and after seeing all the bad reviews I almost went to jail because my daughter wasn't coming to this place period but she did go here after all and I must say that these reviews are crazy and I mean crazy my daughter really enjoyed herself and brought a lot back from here she came home a different little girl with more personalities happy as she could be I would highly recommend this center to my own family so just ignore the rest of the comments on here because it's a great place for your loved ones but everybody has to remember that until the person is ready to change they won't either way think you would really enjoy the out come thank you

A
4 years ago

I was there from late November until early Decembe...

I was there from late November until early December for Alcohol detox. No one was rude to me at any time. The staff was nothing but professional and kind. Detox does require much care but these people are awesome. Food is pretty good too. My 5 days was a very good experience.

A
4 years ago

This is the questions from their survey

This is the questions from their survey
1. I was encouraged to help myself & ask others to help me?
no encouragement whatsoever
2. I was informed of my rights.
no information was provided to me verbally. There are posters on the wall that briefly go over some of your rights but no one to talk to you if you have further questions.
3. I felt safe while I was here.
no.before you are admitted you're in a lobby packed with people of all severity of mental problems for several hours with no information provided. Only supervision provided is through camera.
4. The environment was clean and comfortable.
clean yes, comfortable no. You spend most of your time in these chairs. No laying reclining, or bed for 15 hours. No couches. I spent a lot of the time on the floor trying to catch extra sleep from being woke up at 7am & not being permitted bed until 10:30
5. Staff was sensitive to my language culture and spiritual needs.
the staff is anything except sensitive. They all seem miserable and overwhelmed with paper work. You rarely get to talk to someone at all. When they do speak to you they are brief and treat you like a chore.
6. I was satisfied with the food.
absolutely not. I didn't eat for almost a week. No one even noticed my lack of consumption. I only survived because I ate dry cereal out of the pantry.It wasn't that the food wasn't prepared decently it was the quality of the food. Prisoners probably get fed better food.
7. The group Therapies where helpful to me.
no. Most of people I spoke to said they fake it until they get out. The therapist leading the group look like they're boring themselves. Very little interaction between the therapist and the patients. Also the hospital will look at it as refusing treatment if you do not participate in these uncaptivating groups that bore you to sleep.
8. I had input in my treatment plan goals.
no you have zero input in anything you do there. They don't have treatment plan goals they give you basic generalized information that they provide to anyone and everyone. All the information I was provided could be read on a poster board & the health department.
9. I was satisfied with the unit / program staff
absolutely not most of them where unknowledgeable and very rarely could provide the same information.they speak down to everyone & are rarely seen outside of the office. When asking for basic necessities it's not provided to you in a timely manner(if they remember to give it to you at all) and usually is accompanied with a foul attitude.
10. I was satisfied with my physician
no although you see them almost every day they are brief & unpersonable. You are treated like a number & provided generalized mental health treatment. They are quick to shove medications into you & also quick to change them. They usually ask you 1or 2 questions & provide you with very little information about your future treatment or stay at that hospital.
11. I was treated with dignity & respect
i was a prisoner wearing my own clothes My week stay was the most traumatizing event I've ever endured. I was spoke down to & treated poorly by most of the staff. My family had a hard time getting information on my rights or well being.
12. I feel better now than when I was admitted.
never in my life have i ever been so depressed like i was when i was detained at this hospital. All i wanted to do was sleep. I felt so down i couldn't barely lift my head to eat or use the restroom. Being at this hospital worsen my condition & traumatize me & my family.
13. I understand what my medications do & why / how I should take them.
no. No information provided what so ever. Patient exchange it theirselves
14. I understand the importance of following my discharge plan
your discharge plan pawns you off on a different provider & prescribes you a week worth of medicine.
15. Overall I was very satisfied with my treatment.
no
I would recommend this facility to someone needing treatment.
NO it's a prison without handcuffs.

K
4 years ago

They don't have ANY healthy outlets. They don't ca...

They don't have ANY healthy outlets. They don't care about true methods of therapy and healing and do not focus on patients care and actual health. Why do patients only get 20 minutes TOTAL outside, actually smokers get more... but absolutely NO physical exercise during a forced home which only makes mental status worse. This place is a prison.

v
4 years ago

please, never let someone you care about go here.

please, never let someone you care about go here.
this place is so... degrading and dehumanizing. nobody there really cares about you or your recovery. the doctors don't care about how YOU feel, they just say what the standard thing to say is. this place is awful in so many ways.

a
4 years ago

This hospital has some serious issues. A family me...

This hospital has some serious issues. A family member was admitted to a unit which had a covid positive patient on the floor. He was taken by ambulance to hospital after showing "symptoms". None of the patients on this floor had been wearing masks. The staff had been. After this incident I asked the hospital staff including the director of nursing why all patients exposed to this patient were not tested. The patients were told that they would need if released to self isolate for 14 days. After this incident they were "encouraged" to wear masks. This family member was told by his doctor that if he came into hospital he would be tested, as he needed ECT treatments. If done on an outpatient basis then he would need to present with a negative covid test to have his ECT treatments.
This turned out to not be true. He was never tested on admission and the staff seemed confused that we would think this protocol was accurate.
The director of nursing told me that in an ER one is not tested unless they are symptomatic. I suggested to her that folks do not "live" in the ER and that putting 20-25 folks on a floor with no exits or fresh air, confined to a square footage that would certainly prohibit social distancing was a fire waiting to start. I don't know why a hospital would be so lax in protocols.
This virus is so virulent but for some reason we were told that there are degrees of exposure and it was thought for sure that he was not that seriously exposed. Please know that I tried to reach out to the CEO. I reached out to patient advocacy and was referred to the Head of Nursing. No-one had ever returned my calls. Now on release this family member must self isolate. He lives alone and was suffering from a serious depression. I am posting this because medical facilities should know better. I reached out to anyone I felt could help, however they chose not to.

C
4 years ago

I had a great experience as a patient at Peachford...

I had a great experience as a patient at Peachford. All of the staff, from the MHA s, to the nurses, social workers, and doctors were very caring and knowledgeable. Dr. Asad Mehdi, the med nurse Lia, and the MHA Kim made a lasting impact on my recovery.

S
4 years ago

No type of actual treatment. They just haul every...

No type of actual treatment. They just haul everyone into the dayroom where they fight. all day. If anything about you makes them SLIGHTLY uncomfortable; 4-5 techs hold you down and they shoot you up with something to knock you out. Even if you haven't been aggressive at all.

D
4 years ago

I personally was treated at this hospital and it w...

I personally was treated at this hospital and it was the worst experience of my life. The staff does not care about you, I ve witnessed people scratch themselves until they were bleeding and the staff would do nothing. And if you tried to help the person you would be told to leave them alone they need time to themselves.
I remember a certain Incident when we were in the gym at the same time you younger children were in there. Of corse they were making a bunch of noise and loud noises trigger my panic attacks. They would not let me leave the gym under any circumstance and bc of that I ended up having a panic attack. They are in it for the money and care 0 percent about their patients. I caught mites from this place and had to get treated whenever I got home. They swore up and down it wasn t mites and wouldn t give me any cream for it until the minute I was leaving. I hope that no one else will have to experience going to Peachford psych ward.

B
4 years ago

Our world was rocked when our son had to be sent t...

Our world was rocked when our son had to be sent to an inpatient facility. However, we chose Peachford hospital as they were family oriented. They walked us through everything and reinforced family involvement. The nursing staff was amazing and made my son feel safe and comfortable. He had never been in a treatment facility so we were quite nervous. We were able to have a lot of family visits and phone calls daily from staff, psychiatrist and also from my son. Kudos to all of you .... I HIGHLY recommend you......

M
4 years ago

I've been to peachford twice on a 10-13 and they a...

I've been to peachford twice on a 10-13 and they aren't very good. The food could be better and the other patients from other units were not well controlled. You only meet with your doctor for about 5 minutes a day and they deprive you of your right to fresh air.

A
4 years ago

My wife was admitted there in late February, 2020 ...

My wife was admitted there in late February, 2020 because she was suffering from severe paranoia and she is bi-polar. She wasn't too much better when she departed 3 weeks later. She lasted 9 weeks before having to be admitted to another mental health institution.

A
4 years ago

The hospital drugs the patients, causing deoressio...

The hospital drugs the patients, causing deoression. The doctors visit them for 5 WHOLE minutes! The patients are SO out of it that they have to sleep on the floor of the gymnasium instead of doing any recreational sports. The only therapy is a group talk once a day. The inmates steal from each other, the food is terrible and the boys fight with each other and pick on the weaker kids. This is not a psychiatric hospital. It is a jail where its legal to drug all the inmates! When I asked to speak to a nurse, they would not let me speak to them without a number, so in this jail, you are truly a number and not a name!!@

I would give it zero stars, but that's not allowed.

L
4 years ago

My Daughter Was In Hospital The Past Weekend. The ...

My Daughter Was In Hospital The Past Weekend. The Staff Was Very Excellent !! Anything I Asked About My Daughter, They Answered With No Problem And No Attitude.. And Now My Daughter Have A Great Attitude Now!!! So Thank You Everybody At Peachford Hospital

m
4 years ago

This place is beyond horrible. The employees don't...

This place is beyond horrible. The employees don't care and the hospital itself is only in it for the money. My mom was mistakenly diagnosed with a "psychological problem" when she really just had low sodium due to a previous medical issue. Despite being mentally fine during her stay there, she was initially locked up in in the ward with the most psychologically challenged people in the hospital. It took getting my grandfather, who is a lawyer, involved to get her moved to a different ward. Additionally, there visiting hours are outrages. Only two people in your family can visit a patent at one time for a total of an hour. You can only visit patents a few times a week during select times. If you miss the time slot by literally seconds, they won t even let you for a minute to say hello. They also are outrageously strict on the items they let you bring to the patients and the food there sucks. Atlanta deserves a better mental hospital then this.

A
4 years ago

Just wanted to say that the MHA's are probably the...

Just wanted to say that the MHA's are probably the only nice people in this hospital when I went in. Very caring and supportive! Other than that the Med nurses are rude and passive aggressive. I don't want to say names due to privacy reasons but I was there for my anxiety and depression. The psychiatrists are knowledgeable but they only see you for 2-5 minutes to make sure you are stabilized. The food was okay! Obviously this is a crisis center so dont expect a 5 star menu. Overall I give this place 3 stars. Some sensitivy training needs to be implemented and maybe seperating people that are detoxing from drugs and alcohol from people with anxiety and depression. I'm not sure if its normal to send people from the hospital to detox at this location and put them in the same unit as people that are there voluntary seeking help. Maybe that sounds judgy but I have insurance and pay my bills I expect better customer service.

S
4 years ago

This hospital really has potential. The staff ther...

This hospital really has potential. The staff there appear to have burn-out. They are not friendly, respectful, or polite. They are very moody, unprofessional, and impatient. This is a mental health facility. Most likely of the patients coming through have SPMI. When interacting with these vulnerable patients, they must have a high degree of patience. It saddens me that this hospital with great potential doesn t care how they interact with their patients and the patients families. If you are considering getting help here or seeking help for a loved one... Be an advocate for them or seek assistance from someone you can trust who can advocate for you and treatment. Prayerfully, soon my organization will be blessed with funding so that we can make an impact in Atlanta and help those who have spmi.

j
4 years ago

honestly the staff were fine except when kids were...

honestly the staff were fine except when kids were yelling at each other in the room they literally just said hey stop . also i got lice from this place. don t recommend. some teachers were mean but mrs. julie is so sweet. the activities were okay. my doctor was good. they prescribed depression medication, which helped. but overall the lice infestation was horrible. they surrounded me with kids who were suicidal and who cussed and it just made my problems worse.

J
4 years ago

I can only speak for my family and at first I was ...

I can only speak for my family and at first I was very hesitant about my son being placed here after reading the reviews. However my son is doing so much better, I have not had any issues communicating with the staff about my sons care, they do allow them outside, they are there to help. Intake does take forever, but they do deal with a high volume of patients so I can understand. I don t think people take into account the high amount of workload these staff members have and the protocols they must follow. It is extremely hard to have a family member inpatient but understanding both sides goes a long way.

M
4 years ago

I would not let my dog stay here. Sadly my wife w...

I would not let my dog stay here. Sadly my wife was there for three long horrible weeks. You could not get return calls from counselors. My wife expressed to me how rude some of the staff was. Reconsider sending anyone here as it's filthy inside the units. The smell in showers of sewage. The doctors didn't treat medical conditions properly and we had to fix those problems when she got home. Psychiatrist diagnosed her as bipolar and prescribed meds that were awful. She ended up needing treatment after staying there. The state should be ashamed that this place is even open.

A
4 years ago

I had a life changing experience. The staff was r...

I had a life changing experience. The staff was really a good source of support. I couldn't ask for a better experience. I started my treatment with the adult female/until 4. Mrs. Wyetta and Mrs. Cluadette were amazing and have a true calling. The rest of the staff on the unit as well. I was allowed to continue my treatment into the PHP program. My treatment was more than anyone could ask for. The entire staff there were very attentive to my needs. I would like to thank the entire staff for the therapy I received for addiction, mental health and complex trauma. All the cordintors at the lodge made the PHP possible. The therapist were very supportive. I would like to recognize them for extraordinary commitment to the program and encouraging everyone. I will get my life back. All the hard work was worth it. The director, therapist, cordinator, nurse and psychtrist did more than enough. It wasn't easy but they did the best to leave everyday on a positive note.

M
4 years ago

Went there for an evaluation. Recommend by my doct...

Went there for an evaluation. Recommend by my doctor. Nice and clean lobby. They then send you to a second door outside for an assessment. All items are to be put in a locked safe so you can t leave. You now see no one for hours. Doors are locked, no food etc. Not a clean place, one bathroom was filthy. No masks on any of the patients. Random employee may shuffle in and even when you flag them down, they ignore you. After several hours, finally got an employee to resound. They key is to read the patients rights on the wall in the hallway. All camera watched. I plan on exposing this place as soon as I can and getting it shut down.

N
4 years ago

I went here after a meltdown on January 14th. It w...

I went here after a meltdown on January 14th. It was overcrowded. I sat on the floor stayed there for 12 hours, waiting for a bed to sleep in. I had my period. They were out of supplies. I sat in blood soaked scrubs for those same 12 hours, crying. No one helped me. No one approached me, even asked if I was ok. My family sent me clothes and soap. They took away my soap before it was even given to me. I had nothing to clean myself with. I was told I would be out in 72 hours. My assigned Peachford Doctor told me he would sign my leave papers on Friday, my last day. He didn't. Instead, because he had the weekend off, he left me in the hospital and refused to answer any of my family's calls. It was only until my parents threatened with a lawsuit that I was given the option to leave. I left in worse condition than I got there. It was a traumatic experience.

r
4 years ago

Hi Ellie Lawrence,

Hi Ellie Lawrence,

My wife also admitted in this hospital and they kep her wrong unit 8a due to unavailability of the bed while admitting ... when I got to know about this unit which she is not belonging and she suppose to be unit 4...
But now no one responding and every one transferring the call to some one else here and there but no help and still she kep in the same wrong unit from past 4 days .... help what approach did you done to move your mom to right unit ...
Due to their mistake now they are not allowing my kid to watch her mother from past 4 days ....
need help how to get rid of from her this unit ...

D
4 years ago

This place is awful. Our grandson was admitted for...

This place is awful. Our grandson was admitted for what was suppose to be a short stay. The doctors would not communicate with his parent or return any phone calls. They also would not release him. His parent had to show up and demand to have her child back. He had been there 7 days. I m going to say this again, they held him and would not communicate with his parent. Do not let a doctor admit your child to this facility. Stand your ground and don t let the system bully you. God gave the child to you, not Peachford and they have no right to allow no visits and to not communicate with the parent.

T
4 years ago

My granddaughter was here last week and i was very...

My granddaughter was here last week and i was very pleased. The only negative thing she said about it was intake. She was left alone for hours threw up and they would not see about her. She was scared alone and they did not seem to care. I think yall need to do something about night shift intake. The rest was great. The doctor and staff was very informative and helpful. My granddaughter liked and trusted the doctor which is a big plus. It was clean she said food was ok but she is a picky eater. I just wish she could of stayed longer she needs long term help. But i give it a 4 stars. I thank you for your help.

E
4 years ago

This place was SOOOO much better than other places...

This place was SOOOO much better than other places I went to. Though it has it's down side, it had good food and some good staff.

However, of the nine times I went there, there was one nurse in the adolesent unit who was rude to me and refused to help me when I wet the bed from my medicine. She said I should go back to sleep even though it was covered with pee.

They have wonderful food, rarely cold. Great desserts. Great options for everyone. Fruit was ripe and barely bruised, which I consider an amazing thing. :) 3 meals a day everyday. Plus cereal snacks at night. Every Fridays, we would watch a movie and sometimes have popcorn!

One part of the hospital haunts me. The "quiet room". The quiet room was basically a cell for out of control kids to stay in until they calmed. Some getting a shot everyone called, "booty juice". Which is a sedative.

Otherwise, the activities were fun and helped a lot with my people skills! Every morning, they would ask everyone and make us fill out a form, "are you feeling suicidal or homicidal?" "Depressed or anxious?" This helped me realize my emotions.

I'm autistic and don't understand emotions and social interaction the same. But being there, indirectly helped. I was really in there for suicidal thoughts and actions.

One more negative. A girl was going through severe withdraw for days, leaving her in a wheelchair. However, one day, they staff literally picked her up and put her on the floor and left with the wheelchair. We had to help her walk again. By ourselves.

So... Could be nicer. However, there are a lot of good staff! Just need to work on a few techniques to handle teenagers with emotional troubles.

If you are sent here, don't worry. Of all the times I have been there, the patients were not completely crazy to the point where they are babbling to themselves and/or screaming. Its not like that. They are almost always welcoming and understanding.

One thing though, no sharing information like last names, phone numbers, facebook, Instagram, Snapchat, address, any social media or contact at all. Though...

(There are ways past that. ;))

But don't. Its for safety. My friend disobeyed and got raped. Don't unless you REALLY trust them.

T
4 years ago

The staff hates their life they are miserable my f...

The staff hates their life they are miserable my family called for me and they only took a messages and never gave it to me I had to learn that from one of the other patients here and the staff also cause my girlfriend to leave me. They treat me like I am a five year old brat that they are babysitting. STAY AWAY!!!

c
4 years ago

I understand the frustration of other commenters t...

I understand the frustration of other commenters that the waiting time is definitely bonkers. But I love the food! the biscuits are chick-fil-a standard and although the nurses and MHA could be seen as intimidating, they are actually super kind and helpful once you get to know them. My 4 stars is basically because I was supposed to be held for 72 hours but it was stretched to 6 days. I missed my home, I missed my assignment deadline, and a lot of other meetings that I should have attended. So that's sucks, but life goes on. I'd say, if you feel like you need to catch a break, the programs here are really good to get you out of your comfort zone and hopefully makes you feel better in the long run.

J
4 years ago

These folks are only there to collect a pay check....

These folks are only there to collect a pay check. Gave my mom the wrong medicine and she almost lost her life and ended up in the hospital. When I went back to collect her belongings they had been stolen.

T
4 years ago

Why isn't zero stars an option? This is a horrible...

Why isn't zero stars an option? This is a horrible filthy facility. If you would like to be ignored for 9 hours and have blood pressure of 170/111 and call 911 for a family member to receive medical attention take your family here. If you like the smell or urine and treated in a racist way for your choice of clothing please go here.

K
4 years ago

The doctors are passive aggressive and and don t o...

The doctors are passive aggressive and and don t offer real mental help. I saw mine once a day at 7:30 in the morning. The food was good. They made me stay all 7 days because my insurance covered it. And they said that to my face that that was the reason why I stayed the full time.

Peachford Ministries

Peachford Ministries

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