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Lilith Webb

4 years ago

My younger sister was admitted here and they have ...

My younger sister was admitted here and they have absolutely the worst communication. Getting any kind of information about how she was was impossible. When we called to speak to her during phone visiting hours we were hung up on three times. No one would tell one of the custodial parents when she was being released. The social worker who did the family meeting had no knowledge of my sister or her case. The woman at the front desk of the young girls unit named Julie was not only unhelpful, but rude. When a family member is admitted to a mental health hospital you can expect worried family members calling and Julie treated us as an inconvenience. Just all around a terrible experience on top of everything our family is already going through.

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