I must admit I'm dealing with a lot right now and it doesn't help to get someone whom appear to not care when you would think that they should . customer service plays a big part in a person mood to just show you care and I didn't get that yesterday but I must say after I told the about their rudeness they cleared up the way they came off I guess some people forget that it doesn't hurt to be nice and understanding. I love my doctor tho .
Long wait times on phone and at office & rude over the phone.
They referred my son to this place
They have options in Spanish and when the one who answered very annoyed said that no one spoke Spanish.
And I see that they answer the comments in Spanish.
So I spoke with the social worker and my son's school and I am going to file a report with my lawyer .. for discrimination of not speaking English.
I do not recommend it
Front desk is definitely rude. Slow service, set an appointment at 3 it's almost 5 and no doctor. When the doctor do show up she's guessing about what's going on.
If I could give 0 stars, I most certainly would. The front desk staff is always having a bad day, they speak in such a rushed, cold manner its impossible to reach a person over the phone, this is just all bad. called for over an hour back to back for an appt that was already scheduled with no answer.
is friendly and alway willing you help. The Doctors are friendly and easy to talk to.
Front desk scheduling is the worst!! They kept me on hold for 20 min then hung up. I called back to complain ( I kept calling back relentlessly) and they kept putting me on hold for over 10 minutes before hanging up on me. Then lady gave me an attitude when I did get a hold of someone.... she had the nerve to tell me that the patients in the clinic are more important than patients on the phone - Then hangs up on me again!! Hang up on a patients? I'm sure that is neglect and against the law some how. You are a medical facility not a jammed pack downtown night club picking and choosing who you let in!! Retrain your front desk and scheduling coordinators on patient service! They lost my business switching doctors and medical group forever.
Anybody thats looking for a nice and respectful place that takes their time to care for your child, this isn t the place for you. Place is rude and just rushed like this isn t the job they re meant to do. I will not be bringing my son back here. Close this place.
PCC Wellness Center: Providing Affordable and Accessible Primary Health Care
PCC Wellness Center is a non-profit organization that aims to improve health outcomes for the medically underserved community. The center provides high-quality, affordable, and accessible primary health care and support services to people of all ages. PCC is anchored with family medicine, which means they are committed to serving the needs of all people in all stages of life.
The mission of PCC is to provide comprehensive health care services that are tailored to meet the unique needs of each patient. They believe that everyone deserves access to quality health care regardless of their financial situation or background. That's why they offer a sliding fee scale based on income and family size.
At PCC Wellness Center, patients can expect a warm and welcoming environment where they will be treated with respect and dignity. The staff at PCC consists of highly trained medical professionals who are dedicated to providing compassionate care.
Services Offered by PCC Wellness Center
PCC offers a wide range of services designed to meet the diverse needs of their patients. Some of these services include:
1) Primary Care Services: This includes routine check-ups, immunizations, screenings for chronic diseases such as diabetes and hypertension, management for acute illnesses such as colds or flu-like symptoms.
2) Behavioral Health Services: Mental health counseling provided by licensed therapists who specialize in treating depression anxiety disorders substance abuse issues etc.
3) Dental Services: Comprehensive dental exams cleanings fillings extractions root canals crowns bridges dentures etc.
4) Women's Health Services: Gynecological exams Pap smears breast cancer screenings birth control options prenatal care postpartum follow-up etc.
5) Pharmacy Services: Prescription medications available at discounted prices through partnerships with local pharmacies
6) Supportive Services: Case management social work referrals transportation assistance language interpretation etc.
Why Choose PCC Wellness Center?
There are several reasons why you should choose PCC as your primary healthcare provider:
1) Affordable Care - As mentioned earlier, they offer a sliding fee scale based on income so that everyone can afford quality healthcare regardless if you have insurance or not.
2) Accessible Locations - With multiple locations throughout Chicago area it makes it easy for patients from different neighborhoods access their facilities easily.
3) Multilingual Staff - Their staff speaks multiple languages including Spanish Polish Arabic Hindi Urdu Chinese Tagalog Korean Russian Ukrainian Romanian French Creole among others making it easier for non-English speaking individuals get proper medical attention without any language barriers.
4) Comprehensive Healthcare - They offer an array of healthcare services under one roof so you don't have go elsewhere seeking other medical attention
5 ) Patient-Centered Approach – At PCC wellness center patient satisfaction is paramount; hence every patient receives personalized attention from highly trained professionals who take time understand individual’s unique needs.
Conclusion
In conclusion,Pcc wellness center has been providing affordable high-quality healthcare since its inception.Their commitment towards improving lives through provision accessible primary healthcare has made them stand out among other providers.They have invested in modern technology equipment coupled with multilingual staff making them more efficient in delivering quality service.Pcc wellness center remains an excellent choice when looking for comprehensive affordable accessible primary healthcare provider .
pccwellness.org
