Pathstone Mental Health Reviews

Useless over no help blame it on the parents. Was offered a one time session for me and my spouse. Not the child who needs the help. Place is a money grabbing scam

I know a lot of people have problems with the walk in but you have to remember it's not a full time doctor that you are seeing ever week they see you one time for an hour for FREE you don't get that anywhere else!!
Yes sometimes they will say "maybe mom and dad can try this or that" and it makes you feel that they are blaming you saying it all your fault but you have to remember ITS NOT ALL THE CHILD'S FAULT either yes the child needs help but it take a FAMILY to FIX what is BROKEN!! My daughter was going that and she has changed so much but she was not the only one that did the work my self and my husband went to every class they had for NEW ideas to HELP her!! Parents you need to put YOUR FEELS ASIDE so YOUR CHILD CAN GET BETTER!! I do wish they had a walk-in for adults!! That is the only reason I gave them ****

Melissa Kucan was too fixated on saving Peter Bonsu's practice.

This place is extremely horrible in general.

We had high hopes that we could access support and assistance for our child. Turns out all they want to do is send you back to your doctor and have pills prescribed to children. Donna Tyler was dismissive in our conversations when we were seeking additional therapies to help our struggling child. Truly disappointed.

Pathstone is amazing! I went to an anxiety group at Pathstone and it was awesome. The staff were friendly and helpful, and covered very important and useful information. I recommend this place!

They all have macs, money making machine. If your there for 10 mins you pay 8$ parking so they can get more macs LoL don't go here. please don't find a place where they will actually help.

You saved my grandma from 2 car crashes and 1 heart attack. she is now 72 years old.

An amazing place to go to. Very nice staff and counsellors who listen to you and help you if possible. If you are going through something go here. They help and solve problems.

If I could rate this a zero I would. Horrible services! Receptionist is very rude and my child has been waiting for services for 2 years! I'm absolutely disgusted that this is pretty much the only service available for youths that have depression...shame on you!

The quality of the service is VERY dependant on the staff and program. For practically ALL of 2018 (At home complications made me have to stay longer than anyone else had)
I had to live in their intensive care rotary house location in Niagara Falls and it was the worst year of my life.
There were only two staff members who cared, the rest all brushed off mental illness and were very mentally abusive. I was told to just "Not be depressed" by one of the staff there, despite being part of a mental health service.
Other staff members forced us to do yard work while they sat inside and did nothing. They care very little for the people who live there and ridicule us. I want that whole year back. It made me more miserable than I was when I went in. I WOULD NOT recommend their rotary house to my worst enemy.

After an 18 month wait list, we were able see a grief and trauma therapist; she cancelled on multiple occasions and was inconsistent with her replies to emails and rescheduling appointments. She LOVED to talk about herself. Her office was a complete mess. This broken system failed us. Angel Graham; your 'expertise' was quite disappointing!