PARKROYAL Melbourne Airport

PARKROYAL Melbourne Airport Review

Reviews 763
4.2
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S
4 years ago

Great for a travelling stay and if needing to fly ...

Great for a travelling stay and if needing to fly again soon after, rooms are well equipped for an airport hotel and service impeccable... Would definitely recommend if needing to stay clise to the airport, especially if having a next day early flight...

P
4 years ago

Ok

R
4 years ago

It is not our first stay at this hotel. We found t...

It is not our first stay at this hotel. We found the room was a bit dated, with poor maintenance and not what one expects from a hotel in this price range. We had a dinner for 12 people at $589, in the dining room and staff were a bit short with us, and orders were not what we ordered. One diner ordered Cheesecake and a Cheese plate was brought to the table. This visit our guests had to pay for validating their parking tickets, this too did not occur last visit. It was very annoying indeed to have the alarm clock go off at midnight, which we did not set. Perhaps staff making up the rooms should check that the alarm is off.
A most convenient location but this visit was disappointing. One highlight was Angela in the dining room, very pleasant.

Y
4 years ago

Checked in late after landing at midnight and staf...

Checked in late after landing at midnight and staff were really helpful with the whole check-in process. Had trouble falling asleep due to works happening on the road outside (constant reverse alarm noise). The room is not as sound proof as I would have liked, as I was woken up by people chattering away in the hallway as they walked past. Mini bar is electronic. Fantastic late check-out time of 11am though!

C
4 years ago

Was there for a work conference. Very nice facilit...

Was there for a work conference. Very nice facilities and the catering was lovely. Venue was also very lovely. Only thing would be that hotel guests sometimes walked through the event, with some in their dressing gowns which was quite awkward.

S
4 years ago

We spent a night at the hotel in between flight tr...

We spent a night at the hotel in between flight transfer. Great location if you need to stay at the vicinity of the airport, just few meters away from the departures.

The reception was very friendly and they even upgraded our room. We got a room at the 9th floor. The room was clean, ample and with plenty of light. Furniture was a bit old fashioned without any design wow factor.

Bed and pillows were very comfortable !
Also, Blackout curtains did an amazing job keeping the daylight out!

There was some noise from the airport (unavoidably) as well as from the floor. We could hear people coughing from rooms nearby which was a bit unpleasant.

A good selection of tea was provided as well as filter coffee. No espresso though.

Basic amenities were provided but neither cotton buds nor shaving kit.

In terms of facilities, there is a well equipped fitness room, an indoor swimming pool as well as sauna and steam room.

All in all, a decent hotel if you have to overnight at the airport but considerably overpriced for what it offers.

S
4 years ago

Nice but too big and hence confusing airport. We...

Nice but too big and hence confusing airport. We were searching for Return Of rented car office for more than half an hour and making round trips to find it out. So be clear about your destination.

P
4 years ago

What a delightful place to stay overnight to catch...

What a delightful place to stay overnight to catch a 6am flight. Room is clean, sharp looking and well presented. Staff are friendly, polite and looked after us well... from Reception to the Restaurant.

M
4 years ago

Lovely room. I really liked the location of the d...

Lovely room. I really liked the location of the desk in the room, so I could see Melbourne in all its glory. Food great, we spent a bit of time at the bar, and enjoyed the quiet there. However, the Muslim call to prayer in the morning when we left ruined the whole thing, and we won't be back. Was there a version of "Onward's Christian Soldiers" as well? If not, then that is totally favouring one religion over others.

S
4 years ago

Organized workshop here. Was such an easy, smooth ...

Organized workshop here. Was such an easy, smooth process. Great service from friendly staff. Really happy with the quality of the food and drink service. AV and general room set up was great, again, service was great. Really pleased with the experience. Would book again.

T
4 years ago

Great hotel, absolutely beautiful and perfectly lo...

Great hotel, absolutely beautiful and perfectly located immediately in front of international departures, so very stress free time management. The price though, I get that I just said all the the above, but the nightly rate is usually more than twice that of the hotels in staying at on my holidays. D:

K
4 years ago

Stayed overnight before a morning flight and had a...

Stayed overnight before a morning flight and had a wonderful time. Great gym and a lap pool, spa and sauna. In a room facing the Dandenong Ranges and watched the sunrise over them - spectacular. Rooms were lovely - separate bath and shower and retractable clothes line over bath. Fox TV channels included.
Buffet breakfast was one of the best I have had. Barista coffees included. I especially enjoyed the fruit loaf, cheeses, fruit and yoghurt. There was a juicer with plenty of ingredients to make your own juice. Very friendly and attentive staff.
And so relaxing to just walk across the footbridge to the terminal.

S
4 years ago

From checking in to checking out, the reception st...

From checking in to checking out, the reception staff were not friendly if not rude. You don t expect them to give you the big eye treatment when you question how a mistake they made should be resolved. Having stayed in many high end hotels I expect better when you are paying nearly $400 a night.

D
4 years ago

The venue was excellent and the reception staff we...

The venue was excellent and the reception staff were wonderful. Finding the car parking was TERRIBLE, CONFUSING & TIME WASTING!! This was an experience described by other conference attendees too.
Getting my ticket validated and being able to pay at reception eased my feelings a little.

PARKROYAL Melbourne Airport

PARKROYAL Melbourne Airport

4.2