Raye Chapelle-McSweeney

Review of PARKROYAL Melbourne Airport

It is not our first stay at this hotel. We found t...

It is not our first stay at this hotel. We found the room was a bit dated, with poor maintenance and not what one expects from a hotel in this price range. We had a dinner for 12 people at $589, in the dining room and staff were a bit short with us, and orders were not what we ordered. One diner ordered Cheesecake and a Cheese plate was brought to the table. This visit our guests had to pay for validating their parking tickets, this too did not occur last visit. It was very annoying indeed to have the alarm clock go off at midnight, which we did not set. Perhaps staff making up the rooms should check that the alarm is off.
A most convenient location but this visit was disappointing. One highlight was Angela in the dining room, very pleasant.