Parkers' Lighthouse home of the Queensview Steakhouse

Parkers' Lighthouse home of the Queensview Steakhouse Reviews

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4.4
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Very rude customer service from the manager never ...

Very rude customer service from the manager never judge a book by its cover is what i have been told all my life.. To sit someone down and no one come to you an offer you anything is not a good look on your part.

Great atmosphere but terrible service. We were tol...

Great atmosphere but terrible service. We were told we were getting a table in 30 minutes so we waited in the bar. Once we were told we had a table, we followed a hostess and she lead us to a table that hadn't been cleaned yet. She asked us to wait again in the lounge. We waited for 15 minutes while she ran around trying to get someone to clean the table, while other tables were open, and we ended up just walking out.

Food was great prices were ridiculous for the amou...

Food was great prices were ridiculous for the amount food served. Only lack is that the servers are very unprofessional and shows no sense of urgency when it comes to taking an order. When our food was finally served after 1 hour wait the server provided me with a dish that I did not order. Once I told the server that my meal was incorrect he gave me a real bad attitude with a high tone of voice. Then to top it off the server and never come back to ask us if you would like another drink, or refill. I do not recommend this place for anybody that wants professional service. Don't waste your money here you will regret it! Go elsewhere where you get your money's worth.

Food is not bad. Really good for the view. Steak w...

Food is not bad. Really good for the view. Steak was cooked to a great medium rare. That said, could use some more seasoning. The whiskey mule was decent but high in ice. all in all, good experience but I'll try other places next time

I love this place! the view, the customer service ...

I love this place! the view, the customer service and the food is outstanding.
I always order the calamary that I think are the best and the Asian salad, if I am too hungry I get the spicy jambalaya!! nice!!!
I totally recommended.

Update: I want to start by saying

Update: I want to start by saying
Thank you to David Maskello (GM) for such prompt response after posting my previous review. knowing the high standers of customer care and quality that Parker s lighthouse follows Is well worth giving it another chance. Thank you so much for making customers happy by going above and beyond and for taking care of me and my family the way you did. Excellent customer service is crucial and is what keeps returning customers. I will be returning again for sure and I have to say a 5 star is well deserved, all from your strong customer service skills. Thank you David M.

Brenda C.

Went for a private event. We were outside on one ...

Went for a private event. We were outside on one of the patio areas. The wait staff and bar tender were very good and friendly. They kept the buffet well stocked and clean. The food was delicious and the presentation was good. The tables were nicely appointed. Parking was somewhat limited, partial validation is offered.

We had an amazing meal! All the food was really f...

We had an amazing meal! All the food was really fresh and flavorful. Our waitress was very knowledgeable and friendly. The view over the water was breathtaking and the weather was perfect. We can't wait to go back. The price seemed fair for the quality, portions and ambiance.

Nice by the water. Watching the boats come thru. ...

Nice by the water. Watching the boats come thru. Great service.. the bus boy closed the umbrella and ash from the fire fell into our food. But it was overall a good time. The bloody Mary was great!

I've been going to this place for 36 years and hav...

I've been going to this place for 36 years and have shared many memories and this place till rocks till today! Well worth a visit if you ever get the chance and trust me you won't regret it!

Service is excellent, food is always great and eve...

Service is excellent, food is always great and every table has a nice view of the bay. The best part is all the old pictures of the area the have hanging on the walls. It's fun to see the then and now.

Excellent food and service! Mike anticipated our n...

Excellent food and service! Mike anticipated our needs and was very attentive. Calamari melted in our mouths; sour dough bread was flavorful; Chilean Sea Bass was delicious; Steak was done perfectly; and Chocolate Cake was delightful.

Beautiful restaurant, great service, worst steak I...

Beautiful restaurant, great service, worst steak I have ever eaten. Pretty sure they didn't even season it and just threw it on a stove top. It tasted like a dry piece of unseasoned hamburger meat. Luckily I sent that back, but I didn't wan't anything else after my tastebuds were slaughtered. Yeah not close to worth $46.

I had sushi and the white tail and the salmon we'r...

I had sushi and the white tail and the salmon we're great. I had miso soup and white rice and nigori sake. Service was good. Sat outside on the patio. The windbreak kept the wind off of us but we got to see the view. Overall good experience.

This picturesque and colorfully board walks will l...

This picturesque and colorfully board walks will lower anybodies stress level. The restaurant is upscale and I loved the fish of the day. Take a trip to the restroom and get a sense of the old light house structure, which was kept intact and the restaurant set up around the central tower.

Party of 4 and only 3 ate! Food and appetizers a...

Party of 4 and only 3 ate! Food and appetizers are good,. I ordered chicken & fish jambalaya and I never got it, after asking the waiter, he went and checked and told us they did not put my order and it would be a couple minutes...after 10 minutes I cancelled my order. I would never go back to this place. Waiter was horrible!!

We enjoyed our lunch outside and had an amazing vi...

We enjoyed our lunch outside and had an amazing view of the Queen Mary. Got the seafood salad and it was delicious. They also make a pretty good Bloody Mary. This restaurant will be one of our new go-to places.

Perfect day to sit and have lunch overlooking the ...

Perfect day to sit and have lunch overlooking the Queen Mary. Food and drink excellent. Just a little pricey. Parking validation will save you$2. Premium price is for the fantastic views and the atmosphere. Always have a good experience at the Lighthouse.

This place is by far one of the best spots to have...

This place is by far one of the best spots to have a beautiful elegant dinner.
Gave a call in the morning to schedule an outside patio table overlooking the queen mary at night.
Shout out to Angelica at the front desk for making sure i received the exact view i wanted for me nd my special girls 3 year anniversary.
Another shout out to our waiter Corey.
Who attended us so well always making sure we where comfortable. Our outdoor heater was out. He made sure it was lit up Asap.
The food, WOW by far one of the best I've had. The filet mignon cooked to exact perfection! Loved every bite. The salmon savory the scallops excellent oh we loved the calamari appetizer.
My girls surf nd turf just as good with a truly delicious lobster tail.
This place is perfect for the view of the harbor. To the food.
Price wise, in my opnion you pay for what you receive wich is a five star dinner experience!!

Being a local boat owner, I loved Parker's in the ...

Being a local boat owner, I loved Parker's in the past and would go there with friends for happy hour and bands. There seems to be a huge turnover of workers there and the quality has hit an all time low. I was charged items from other people's table without my permission, my friends that I invited were being asked to pay....I understand if someone is new, but the trash on our table was piling up and the waitress received NO HELP from the manager. I still have the moron's card, Michael Levin, who did nothing to help straighten the matter, and I'm sure they charged items on my card without consent. TOO BAD. This place was a class act.

Parkers' Lighthouse home of the Queensview Steakhouse

Parkers' Lighthouse home of the Queensview Steakhouse

4.4