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C
3 years ago

The staff was great!! Some of the best we ve ever ...

The staff was great!! Some of the best we ve ever had. However, the scheduling was less than satisfactory. Scheduled appointment at 9:00 AM. Didn t get into surgery until around 1:00. Told that one procedure was not scheduled correctly and had to be an add on . For this reason, medical trays were not available. Cannot buy that excuse. Some other reason caused the delay. Worked in a friend...something, but not tray availability. Again, staff was great...scheduling/timing was not.

P
3 years ago

I have my baby 2days ago in here,i am very gratefu...

I have my baby 2days ago in here,i am very grateful to all the staff and nurses,they are very friendly and professional,they have taken care for me and my baby really good,special thanks to nurse Cheryl at labor and delivery service,and nurse Haylee who take good care at night time for me and my baby,thanks for all the nurses who brought for me breakfast-lunch-dinner,all the meals were so delicious.Thank you so much.

L
3 years ago

Have been there twice in the last 3 months. First ...

Have been there twice in the last 3 months. First time with Diverticulitis. Drs and Nurses very attentive.
Fell and had a good size cut on my head. Did not have to wait long. Everyone very considerate and thorough. My hospital of choice.

W
3 years ago

Went in to the ER with pain in my shoulder. I was...

Went in to the ER with pain in my shoulder. I was seen quickly and taken for a x-ray. When it came back showing nothing but inflammation, they wrote me some prescriptions and sent me away.

Later that same day, the pain was so strong I went to a different hospital. Unlike Park Ridge East, the staff at the other hospital actually physically touched my arm and examed me. They diagnosed me with a rotator cuff tear. IF Park Ridge East would have taken the time to show the least bit of concern for cause, it would have saved me a lot of time and certainly a lot of money.

Not to say that all of the staff there is that way, I'm sure they've got a lot of wonderful and caring people but sadly that was not my experience.

M
3 years ago

Have been to this hospital many times for small th...

Have been to this hospital many times for small things so i assumed it was a good hospital. One day I ended up cutting my hand real bad, severing a tendon in the process. I was bleeding so much, my girlfriend thought we should go to the closest place or I could die. When we arrived they did a good job getting me seen fast but here is the kicker - I didn't have insurance. The doctor just straight up told me they didn't have the resources to fix my tendon. They gave me a referral to somewhere I knew didn't help non insured patients and I told them this fact. I was told to call the health department and a bunch of other agencies that can help and if that didn't work they would send me to a different hospital. The problem is there is a short timeline to get tendons repaired. We're talking less than two weeks (per the doctor). Now some of the places they referred me to are great help for the non insured but they can take a while to get things going. I couldn't get back in touch with the original doctor that promised to send me somewhere else. When I talked to the other staff they were unwilling or not able to send me to a different orthopedist.

So long story short. Because I was unable to make it to a real hospital I am left with half of my hand having limited mobility and a finger that completely doesn't work. Remember this story people and make sure to go somewhere that can make you whole again, irregardless of your situation.

D
3 years ago

took about 2 hours for anyone to come once you pre...

took about 2 hours for anyone to come once you press the nurse call button, the food was horrible and not enough, I always thought this was one of the best hospitals but now its the worst. I wont go back to this hospital. the er was great but once on the floor I didn't even get a gown. my street clothes the whole time I was there which was about 3 days

D
3 years ago

If i could rate this place -10 from 3Rd world coun...

If i could rate this place -10 from 3Rd world country! Keep an eye on the nurses they will pour you infected pee in your sink! WOUNDER WHY ALOT COME OUT WITH MERSA! Or a reused tool that they used on someone else's body. REAL CLASS ACT PLACE. Thank you staff.

K
3 years ago

The ultrasound tech was very rude and NOT friendly...

The ultrasound tech was very rude and NOT friendly at all . Told me that babies sleep a lot and if I didn t feel my baby move then the baby is just sleep so next time I know not to come to the hospital again for my baby just sleeping .

J
3 years ago

I wouldn't recommend this hospital to anyone. I wa...

I wouldn't recommend this hospital to anyone. I was there last nite and there were no Doctors on staff and the nurses and physicians assistants didn't know there butt from a hole in the ground. They were very rude and i didn't know anymore when i left then when i got there. I don't know how much any of the reviews are taken into consideration but I hope and pray that someone that can do something about this will see this and care more than there physicians do.

B
3 years ago

I was very impressed and very thankful for the qua...

I was very impressed and very thankful for the quality of care that I received !! My nurses were amazing and the doctor did everything he could do to make certain I was properly diagnosed and cared for !!
Parkridge East will be the only place I ever go should I ever need cared for again..
Honestly can't thank them enough for my treatment !!

F
3 years ago

I had my baby here last week. The staff was amazin...

I had my baby here last week. The staff was amazing. I don t think I had one nurse that said anything negative or wasn t nice to me the entire time. Anything I needed was tended too and the same with my daughter. In delivery Staci stood out More

P
3 years ago

Stayed 2 nights and could not have asked for bette...

Stayed 2 nights and could not have asked for better care from the nursing staff! They were very kind and considerate and made an unexpected stay more tolerable. Thank you nurses on the 2nd floor for room 241!

H
3 years ago

We are here now. I normally have a great experienc...

We are here now. I normally have a great experience here. Its the only one i will go to. But not today it took me a day and a half to convince my husband to come get checked out. And he only did cause his pain got so bad he couldn't stand it anymore. He's was having sharp pain in his upper back shoulder chest and down his arm.THE NURSES are the WORSE I have ever had she has an additude rolled her eyes. And I had to ask what they were doing because we were being treated like we are the dirt on there shoes. I am FURIOUS..and you know he has 2 insurance plans so it ain't like they will not be paid all of bill will be covered by insurance company..we will not come back after this.. we are human beings. And should be treated as such.

H
3 years ago

Although the nurses were great, the Dr or nurse pr...

Although the nurses were great, the Dr or nurse practitioner was not great. She came in made light of my situation, did some tests, left me in extreme pain and illness, then had a nurse bring me my discharge info with several meds to fill without any indication of what was wrong with me.
Only after asking the nurse repeatedly what was wrong with me, he said he would get the Dr. The Dr came in and quickly explained my situation and left without answering any of my questions. Luckily the medications are working..

L
3 years ago

This place is horrible! My mother in law is on the...

This place is horrible! My mother in law is on the 2nd floor. She is unable to get up by herself and needs assistance. When we call for a nurse, it takes them forever to respond. I approached the desk one time and saw ALL the nurses on the floor huddled around conversating while she needed assistance. This is ridiculous and no way to treat patients. She has a suction tube in her stomach and when it gets clogged it takes two or three nurses to figure out what to do. This hospital needs some serious attention and should not treat patients this way.

M
3 years ago

The front desk was very helpful. However, radiolog...

The front desk was very helpful. However, radiology was not very helpful. I waited for 15-20 minutes before someone came to the desk to help me, then another 15 minutes or so to be seen. Maybe they're understaffed, but they need a desk clerk to check people in and keep the customer informed of wait times. Waiting without knowing how long it might be, makes the wait feel much longer.

T
3 years ago

I have been here since may 20 2020 have not one ti...

I have been here since may 20 2020 have not one time been offered anything to drink and did not get a food tray until may 22 2020 did not see a doctor in the emergency room finally seen one may 21 2020 at 1 pm when they said I was going to surgery at 3 pm well did not go until 5 pm my iv is bloody been that way but the nurses say it's fine I ask for ice may 21 2020 at 7am and never got any until 8pm that night so no I would not recommend this hospital to anyone

A
3 years ago

Your hospital exemplifies patient centered care at...

Your hospital exemplifies patient centered care at its finest! I went to the ER with a paronychia that needed attention. Dr. England and his team were most professional in their interaction with me. Living in Chattanooga for 7 months on a job assignment, away from my home in Kentucky, I made the right decision to select Park Ridge East instead of other choices I had that evening for ER treatment.

P.S. My finger has healed and all is well. Thanks again for the quality of care...

D
3 years ago

What a wonderful place to go when in need of medic...

What a wonderful place to go when in need of medical attention. The staff at every procedure made me feel assured that I was in the care of competent professionals and that all my needs were being taken seriously. The kind and cheerful demeanor of my doctor and nurses were so comforting also. Thank you for the wonderful experience.

H
3 years ago

Wait time wasn't that bad for an ER visit and I wa...

Wait time wasn't that bad for an ER visit and I was seen as soon as I was taken back. There was an issue with.a medication I was prescribed but they immediately fixed it when the pharmacy called them.

S
3 years ago

I absolutely loved delivering at Parkridge East! S...

I absolutely loved delivering at Parkridge East! Such a great experience. The staff was amazing and I really liked how small the hospital was- it made everything more personal. We especially loved our nurses Caron, Staci, and Shelby! We loved them all but those are the ones I specifically remember. If we have more babies in the future I will definitely want to deliver here.

C
3 years ago

By far the best experience I have ever had at a Dr...

By far the best experience I have ever had at a Dr's office. Jennell at the front desk should train every front desk receptionist in the country. She was so friendly and helpful. I was nervous and she made me feel comfortable and relaxed..she smiled and assisted me with my paperwork. It really was a pleasant experience...in a world where customer service feels lost, I was extremely impressed by the service here. Thank you for putting patients first!!

J
3 years ago

Went in with pain in my back and legs, they ran a ...

Went in with pain in my back and legs, they ran a urine test and told me it was fine. They treated me like I was just there for pills and we're rude and could care less that I was in pain, then when the doctor finally came in after hours of waiting she said I was fine and could leave, so I said well you haven't addressed the pain I'm in, when I asked her what I should do if they are not going to help so said and I quote "you could exercise"...so next time my back and legs hurt I will just get up and do jumping jacks and wind sprints instead addressing the problem

T
3 years ago

The nurses here are rude and disrespectful. I came...

The nurses here are rude and disrespectful. I came here when I was suffering from a miscarriage and they had someone new draw my blood. The lady didn t know what she was doing and my blood got everywhere. I had a big bruise afterwards. Also the doctors here like to send 500 dollar hospital bills for a prescription of Benadryl.

T
3 years ago

I went in with back pain I've been dealing with fo...

I went in with back pain I've been dealing with for years, and they stopped the pain it helped a lot. Parkridge east is my go to when ever their the best, I recommend going they will help. And the process didn't take long at all.

Z
3 years ago

These have to be nurses leaving reviews. It is by ...

These have to be nurses leaving reviews. It is by far the worst hospital I've ever been to in my 35 years of life. Patient care doesn't exist and you could die in there over something as small as a catheter bag being full. Under staffed. Under funded. Zero empathy. There is one nurse to 12 patients. Nurses quit from being cursed out by patients. Patients curse because there is not enough nurses. You can only take so many complaints before they quit. They have paramedics doing fever screens at the door. I have never seen that and I work for multiple hospitals. Tried calling administration.. no answer and nobody covering that position. If you enjoyed your stay, you got lucky.

H
3 years ago

The two lady's that checked me in were nice. I wen...

The two lady's that checked me in were nice. I went in with my pregnant wife and child and when they called me back to my room they wouldnt let them come back. They said it was Hospital policy. I dont know who would be comfortable in the ER room by them selves. And the room i was put in C1 was actually nasty. Cheezits on the floor from the last patients and the trash can over flowing with trash. I did walk out.

C
3 years ago

Joke of a hospital, every nurse there is highly ru...

Joke of a hospital, every nurse there is highly rude, they leave there patient in rooms for hours when people have things to do. Never coming to this hospital again, if you get your neck sliced open, you will not be saved there.

T
3 years ago

Ms. Darlene was EXCELLENT. She registered us and w...

Ms. Darlene was EXCELLENT. She registered us and was as sweet as she could be. From there it went totally downhill. We were triaged with the door open as the waiting room across the hall was full of people. They took multiple people in the consult room and never sanitized the room between patients. It was AWFUL!!!! Then the lady doing registration should have taken a mental health day because she had a terrible attitude.

R
3 years ago

My wife delivered at Parkridge East and I wouldn't...

My wife delivered at Parkridge East and I wouldn't go back there again. Registration process was difficult and delivery staff and rooms could be refreshed. Nothing like hearing your nurse say that everything seems to be broken in your room! Maternity and nursing room staff was outstanding, but everything leading up to them was disappointing. I would recommend that expecting mothers tour the facility first to see the rooms for themselves- the facility is definitely aging.

g
3 years ago

The nurses were awesome. They shared with me, and ...

The nurses were awesome. They shared with me, and were very attentive.
I felt very relaxed and the visit went fast.

Thank you Parkridge for having great staff.
Parkridge Hospital is probably the nicest, most accommodating hospital, I ve ever visited.

s
3 years ago

I went there on Dec.22, 2017. The Dr was arrogant ...

I went there on Dec.22, 2017. The Dr was arrogant and he had a very poor bedside manor. I was diagnosed with acute community pnuemonia and he didn't treat it properly while i was there so it never went away. I had to see my primary care dr and be treated for it again.

S
3 years ago

I delivered my first baby here! All of the staff w...

I delivered my first baby here! All of the staff were attentive and helpful making certain our stay was comfortable and we had everything we needed. I would recommend Parkridge East to anyone!

A
3 years ago

Had such an amazing experience here when we had ou...

Had such an amazing experience here when we had our csection! All the staff was awesome! Anesthesiologist made sure I was comfortable throughout the entire procedure, and the nurses were fantastic at giving me the best care possible. And of course, my doctor was amazing as well! Thank you so much to everyone at Parkridge East who helped care for myself and my son!

B
3 years ago

I ve been suffering with spinal stenosis And scoli...

I ve been suffering with spinal stenosis And scoliosis for over 40 years. I ve had attacks of extreme pain from time to time and this past Sunday I had a whopper. After about 5 hours of suffering at home I finally called 911 and went to Parkridge East. I told the male nurse I needed something for pain and he told me that I should NOT say that to the doctor when he came in. What?? That s the reason I was there. After promising me pain relief for a couple of hours and doing their tests and information gathering they finally offered me a hydrocodone and release papers. I have a whole bottle of hydrocodone at home. I was at the hospital because the pain pills were not doing a thing during this attack. Even with very high blood pressure and writhing in obvious pain for hours they treated me like a drug addict. This hospital won t ease your pain because they are afraid you ll become addicted and then lawyers will contact them. Next time I will just knock myself out with sleeping pills and muscle relaxers until the attack is over. It s a shame that people with a verifiable chronic pain condition are not given pain medicine because some people abuse the medicine. I will NEVER go to this hospital again. My visit was a nightmare and actually made my pain worse.

J
3 years ago

Had a mammogram Last week at their outpatient serv...

Had a mammogram Last week at their outpatient services and as usual it was no hassle, private, and the most organized of any I have had in Chattanooga.
The staff for doing mammograms are wonderful.

J
3 years ago

Really upset. Today my grandchild had to be there ...

Really upset. Today my grandchild had to be there for 8 hours we never once seen the dr./np she never even came into our room or even stick her head in the door to check on us. We did ask her for the baby something to drink while she was setting at the desk. After about 4 hours we walked across the street and bought the child something. Nurse only checked vitals 2 times in 8 hours of our stay and that was the reason we were there. On February 26th she went because she was so sick they just said it was a virus that had been going around and sent her home. The next morning i took her to her pediatrician and he sent us straight to children's hospital and already had her admitted by the time we arrived and we went straight to a room
She was very dehydrated and had rotovirus. When we ask parkridge east about her dehydration they said they didn't stick children that young. We ended up staying 4 nights at children's hospital.

D
3 years ago

First time in 48 years my husband has been to the ...

First time in 48 years my husband has been to the ER. Pain was through the roof!! The doctor was in our room less than 3 minutes. No x-rays or test. He gave him a prescription for ibuprofen and a mild muscle relaxer and sent him home (pain was so intense it was like they gave him sugar pills) Ended up in another ER several days later and they were much more thorough...At least test was run and we know what we are dealing with and they spent some time with him.

K
3 years ago

Very professional and kind, understanding group of...

Very professional and kind, understanding group of people. They had a very high sense of urgency to address my wife's Medical needs. Awesome bedside manner that would give any patient a feeling of comfort under the circumstances.

C
3 years ago

Sept 2011 I came to the hospital because I was in ...

Sept 2011 I came to the hospital because I was in labor and this was the place I'd chosen to give birth. My initial nurse was great and everything started off fine. However she was called away to deal with another pregnancy that was longer than expected and I was "given" to someone else. Things went downhill from there. The new nurse informed me that she was "not" my nurse and that she was just helping out until my nurse came back. I was then left in a room with lots of beeping (the monitors and bright lights that kept me awake. Since I was given no info as to how long it would be before my nurse would return and what I should do in the meantime, I just sat there unsure of what to expect. Finally, my nurse returned and she quickly dimmed the lights and lowered the volume on the monitors as she realized how uncomforting it all was. I opted to get the epidural which was pushed upon me as I was in the middle of a contraction. The guy was very rude and impatient. Though I felt that the baby and me were doing fine and I wanted to wait a little longer to see if my labor would progress I was rushed and forced to have a C-Section which I really didn't want. I felt rushed and removed from the process and that they just took over. The staff and the doctor were in conflict with each other, over what exactly I never quite understood, but I feel it affected my delivery. My post delivery nurses were all distant and just going through the motions, except for one who I don't think I could have lived without. I looked forward to seeing her as she was the only one who tried to give me any "personal care" and didn't make me feel like a bother. This was my first baby and this experience left me traumatized and angry. I am now pregnant again and wish my first time had been better so that I could easily go to the same place. However, I'm back at square one with everything, (doctor, hospital. etc). I wish things had been different, but I'm thankful that my baby and I survived.

A
3 years ago

I have had all three of my children here they have...

I have had all three of my children here they have always provided great care for not only my babies but for me as well. Always on top everything it's one of the best hospitals I've been to and will probably be the only hospital I go back to if I'm ever in the down fall where I need to go.. there fast and helpful love this hospital and the Dr and nurses they are amazing

S
3 years ago

The staff and speed is fantastic..when I called ah...

The staff and speed is fantastic..when I called ahead to see if they had gotten my docs orders.they had...but didn't read orders...they were incomplete
.no date...very frustrati g as I had called .we worked on a plan for change

K
3 years ago

Awful. Had the most horrendous headache, they gave...

Awful. Had the most horrendous headache, they gave me a mild pain killer the same as Tylenol, didn't work, asked if they could do something else, they refused. Wouldn't let me leave because I had a "shot". All staff were very rude. I'd avoid if possible. They won't take you serious unless you're dying.

k
3 years ago

Truly received the best care possible. My husband ...

Truly received the best care possible. My husband and I cannot thank the staff enough for how well they treated us. Feel like the family! Our nurses Morgan in labor and delivery was phenomenal! I truly don t think I could have delivered or made it without her support and Encouragement! To our mother and baby nurses haylee wittman and Makayla and Megan layman! Truly made this the best
Possible process! To the BEST DOCTOR IN THE WORLD!! Doctor jack Rowland! I will be going to him with alll our future babies!!!

h
3 years ago

My mom has been here since may 20 2020 she has bee...

My mom has been here since may 20 2020 she has been on the 2 floor for 3 days not one time have they brought her a food tray nothing to drink yesterday at 7 am she ask for ice and did not get any until 8 pm last night now with that they did not come in until 1 pm may 21 2020 and tell her she was going to surgery at 3 well she did not get in to surgery until 5 pm may 21 2020 She has a iv in her Right arm that is bloody and the say it is fine the machine that gives her liquids and antibiotics has gone off the hole time she has been here and all they say is to restart it I would not recommend this hospital to anyone

b
3 years ago

My son fell and hurt his arm we took him to east r...

My son fell and hurt his arm we took him to east ridge to have him check out they said x ray was fine just bad spring my son was in pain all night so this morning we took him to tc Thompson to get second look they used the c ray from night before and seen a break and then re xray and found second break so long story short my son arm was broke at your er and was sent home and tc Thompson had him in cast with in 2 hours that's patient neglected if u ask me horrible day at Park Ridge east

B
3 years ago

As a retired nurse with a Master's degree and 20+ ...

As a retired nurse with a Master's degree and 20+ years in intensive care, I now go to Parkridge ER even though I live in North Hixson. I've been to North Park Memorial, downtown Memorial, and Erlanger for my family's emergent needs with widely varying levels of health care. I have only been to PR once so far but the nursing care was very professional (MD was so-so in the 2 minutes I saw him). I don't concern myself with whether the staff is smiling sweet but rather how observant, technically accurate and professional they are. The nursing staff was great! After all, having done a rotation in the ER as well as been a nurse manager of a neonatal ICU, I can vouch that it is a highly stressful job and there are always a few rotten apples in every barrel. In the future, we will make the drive to Parkridge!

T
3 years ago

The labor/delivery and mother/baby staff at Parkri...

The labor/delivery and mother/baby staff at Parkridge East are phenomenal. I had a great experience delivering my third baby there. The only reason I dropped a star was due to the facilities. The rooms desperately need new paint, new furniture, updated bathrooms, etc. I delivered my second child 2.5 years ago there, and nothing about the rooms had changed. That being said, I'd still choose this hospital to deliver over others because of the exceptional care of the staff.

J
3 years ago

I love this hospital. Very sweet staff. Very quick...

I love this hospital. Very sweet staff. Very quick, and so helpful. Both my children were born here, and anytime they are not feeling so good, all the nurses are amazing. They have seen my cry multiple times and are so comforting during horrible scares with my son breathing. They taught me how to give him breathing treatments and let us stay until we feel 100% confident about going home. The only suggestion that I have is more bilingual staff and more welcoming to patients that may not speak the same language. Anytime that I come in with my family members, if they cannot communicate easily, the staff in the front are pretty rude and almost ignore any questions they may ask. On two occasions, I have heard the staff gossip, make snide remarks and stare at people I have accompanied to the hospital. :( What can you do about that? I just smile and give them every reason to feel bad about it with our kindness. All in all. Great hospital. You guy's are awesome.

K
3 years ago

Absolutley horrible experience tonight at the er!!...

Absolutley horrible experience tonight at the er!!! The man and woman that checked my child were rude and did not try to make him feel comfortable at all. They didn't even look in his mouth or ears. They just went straight for the swab tests for flu and strep. He was too scared to let them swab. She then proceeded to tell me what I need to teach my child. She does not know me nor my child. He has had very traumatic experiences at the dentist and has been put to sleep 5 times and each time woke up scared to death with strange people. They just made it worse on us both. We both have anxiety and they did not help at all. No bedside manner whatsoever. He is a 6 year old special needs boy. She also tried to tell me she wouldn't look in his throat bc it wouldn't make a difference. Then why do they look at the doctors office if it doesn't matter? She also didn't feel around his neck. It would've took less than 2 minutes for her to do those basic things. She wouldn't prescribe antibiotics bc of new rules which I understand but I think my child is more important than that. Antibiotics wouldn't hurt. He told me it was dangerous to not take antibiotics if its strep. Then why not go ahead and prescribe and try to get the rules changed for a childs life? Like I said hes a special needs boy that was completely traumatized. Real doctors would understand that bc of the experiences hes had. Instead she told me I need to teach my child to let medical "professionals" just do what they want. Really, you dont think I've talked to him after those traumatic experiences? I'll never take him back there again. Not a happy momma at all. They need training on how to work with children and a child psychology course wouldn't hurt. The only positive thing that came out of it was that we got a doctors note for school. Edit: the womans name is Melissa Benton. Not sure of his name.

D
3 years ago

We had our little boy one week ago today at Parkri...

We had our little boy one week ago today at Parkridge East. Our labor and delivery team was amazing...professional and caring to me, my husband, our kids and family and most importantly our new little baby! Would definitely recommend their services.

S
3 years ago

I was recently at Parkridge east to have a baby, a...

I was recently at Parkridge east to have a baby, and they were absolutely wonderful! From the receptionist who checked us in, to the nursing and housekeeping staff, they were all so kind and catering to whatever we needed. They most importantly provided me and my baby with excellent medical care. I would highly recommend Parkridge East to have a baby.

E
3 years ago

I delivered my first baby there September 2018, I ...

I delivered my first baby there September 2018, I was nervous about delivery there bc I had been in a few weeks before due to potentially having preclamsia & the ER staff were horrible (check in process). I was admitted on Wednesday and was induced Thursday morning, it took 4 nurses to get an IV & several needles sticks, day shift nurse was stand-offish but did her job. The night shift nurse who came in at 7pm was amazing, (Katie) she coached me every step of the way and reassured me everything was going to be okay. The CRNA Mark was amazing as well. I ended up having a C-Section at 10pm, after a long day. Mark and Katie were with time the whole time and I couldn't have made it without them, best staff ever! Once I was moved to a room, all nurses I encountered were great! Mark even came back to check in on me the next day. I would not deliver anywhere else. Thank you Mark and Katie for being the very best at what you do!

k
3 years ago

We went in for an induction on 8/29/2020. Hands do...

We went in for an induction on 8/29/2020. Hands down, the Birth Place at Parkridge East was incredible through the entire experience. Everyone we worked with went above and beyond to make sure our stay was a good one.

Our nurses were exceptional. Ashley and Sydney helped us in L&D. Ashley saw me at my absolute worst and she really helped me pull myself together. She even checked in with us in Mother/baby before we left. Sydney helped with our delivery and made suggestions like using a peanut ball to help with labor.

Getting an epidural was something I was concerned about, but Jill explained everything clearly and it worked perfectly. I didn t have any residual back pain afterwards and she even came to check on us the next day. That really made us feel good knowing that she cared and wanted to see our son and that everything was okay.

All of our nurses and techs on the mother baby side were so sweet and caring. The two nurses who really stood out for us were Gracie-Layne and Lauren. I think I called Gracie More than anyone else during the entire stay and she helped us with everything from swaddling to assuring us that 6 poopy diapers is fine for a newborn. Lauren helped us at discharge. If you get Lauren as your nurse you MUST have her show you here swaddle technique!

Rebecca and Robin with lactation services made sure we were ready to go with a proper latch and all the support we needed.

The environmental services and food service staff were exceptional as well. Very kind and flexible with our needs.

Overall, our experience was nothing short of exceptional. Thank you so much for making our stay great!

K
3 years ago

I had my first child here and it was a very great ...

I had my first child here and it was a very great experience for the both of us!! Will definitely go here again and highly recommend this hospital. They have great nurses and doctors that take time to explain to you about any and everything you ask. Also the food is really good!

E
3 years ago

I was hospitalized with Covid for two weeks here. ...

I was hospitalized with Covid for two weeks here. Throughout that time, I was treated very well and the Nurses and techs were very caring. The food was great and they stuck to a schedule. Overall the experience made me felt cared for and attended to.

A
3 years ago

They were great and very nice! They helped me so m...

They were great and very nice! They helped me so much to get through my labor and dealing with getting back to normal afterwards. They were wonderful with my baby boy. Always have a great experience every time I come here!

E
3 years ago

LOVED my stay here . Had my baby here and I recomm...

LOVED my stay here . Had my baby here and I recommend this hospital 110%! Very clean , very very lovely nurses and doctors . Gave me and husband food and also had a nursery 24 hours which was fantastic when I needed a rest !

A
3 years ago

I know everyone is going to have different experie...

I know everyone is going to have different experiences. But all the nurses and doctors were nothing but professional when helping me overcome the flu. I was in for 4-5 days and I have nothing but positives to say about this place.

A
3 years ago

I had an amazing experience here. I was transporte...

I had an amazing experience here. I was transported to this hospital (an hour and half from my home )to have my son at 35 weeks. I was supposed to be induced but my son's heart rate dropped and the nurses and on call ob was right there to explain what was happening. Needless to say I had to have a c-section and the staff made me very comfortable to their abilities given my attitude was not great at that time. Now the NICU is top notch and the nurses I can't even begin to express just how AMAZING they are. I love love love the NICU nurses! If I were to ever plan to have another child I would totally come back to Park Ridge East. Best experience ever given our situation was not what we had expected.