3 years ago
Queen room is two smaller bed pushed together. Ro...
Queen room is two smaller bed pushed together. Room otherwise acceptable. Breakfast is average for a hotel.
Front desk staff had serious issues sorting out our billing (45min) to the point where I missed the airport shuttle (which runs every 30 minutes). Essentially, if you come as a group for business...expect problems. Rooms were under the wrong name (which they had no power to change) and they couldnt get the computer to charge me for the full allotted amount, and so attempted to charge me the remainder with a hand reader. Enter the ONE CC reader in all of amsterdam that requires a pin (our business travel cards do not have a pin). Random vlaase frites stand doesn t need a pin, but the radisson chain apparently does. No pin? Well, then I guess you arent paying/leaving. So I gave them my ATM card and hope it gets reimbursed. Bill is now under a different wrong name, but correct card and address.
As I said earlier, this process took an absurd amount of time and the bus was about to leave, so I took the partially correct bill and went outside...only to watch the shuttle leave.
So this hotel is probably fine solo, but I m going to speak to my organization to take it off our recommended list for group travel. Sure, I could work with my org to get everyone PIN cards... or we could just go literally anywhere else.