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+Beautiful classic hotel located in the heart of a...

+Beautiful classic hotel located in the heart of alexandria. It was close to everything we needed from restuarants to pharmacies and supermarkets.
+The rooftop restuarant is fabulous, as it gives you a panoramic view of the sea and the region around.
+The rooms are clean and sanitized, and the bed is comfortable with one big sofa (we got a partial seaview room)

-The only disadvantage we found is that there was no tea/coffee corner as the rest of the hotels, and therefore there was no water kettle if you need to do any hotdrink during ur stay.

Service is amazing, the rooms and the bathroom are...

Service is amazing, the rooms and the bathroom are really clean, except for the lobby bathroom. Stayed for a night there and took breakfast, the breakfast was really good. The view of the hotel is amazing and it so close from Ramal station.

Lousy service rooms were clean but old. Lazy staf...

Lousy service rooms were clean but old. Lazy staff wouldn t answer phone from rooms and everything we asked for was an effort. Shame we are on tour and forced to stay. Actually all in all the hotel location was good But really let down by the staff

Good

I went to this place in 2016 every year at the hos...

I went to this place in 2016 every year at the hostel of Alexandria but all of Shoya Somewhere I stayed at the hotel twice but by 2020 I was back to the Windsor Palace Hotel I would recommend it all to go to this place

The rooms are clean, the location is excellent, th...

The rooms are clean, the location is excellent, the service is wonderful, the precautionary measures are followed, and the most beautiful in the place is the reception, service, and the cooperation of the staff with the guest as well. I thank Professor Ahmed at the reception for his warm reception and assistance to all the guests, not just me, as he is an example of a hardworking employee

good

Lovely

Good

The worst hotel I've ever saw

The worst hotel I've ever saw
Very high coat with no services at all
Old rooms and furniture
Bad food quality
No water in rooms for drinking
No boiler for tea
Bad air conditioner with high hummidity
No welcoming of any kind
After one night I had to change the room
However one more night and I left the hotel at all

More

We faced problem with our booking reservation. Whe...

We faced problem with our booking reservation. When we arrived there's no reservation despite we had a confirmation no. The receptionist was very cold and quit at first moments until we met the manager. Was very smart and professional. He handled our problem despite he has no rooms but he did the reservation in his next hotel metropole with upgrading our room to suit. We are thanks for him indeed. And we are looking to go again because of great service and handle our problem.

Best of luck for all.

A bit of a historic place, needs a lot of renovati...

A bit of a historic place, needs a lot of renovation to keep it on its initial condition, rare electricity sockets in rooms, food quality is standard or below, check-in takes a long time, at night the place from outside looks like its closed or not operational, no sign board or lights, staffs are nice and helpful

Nice