We faced problem with our booking reservation. Whe...

We faced problem with our booking reservation. When we arrived there's no reservation despite we had a confirmation no. The receptionist was very cold and quit at first moments until we met the manager. Was very smart and professional. He handled our problem despite he has no rooms but he did the reservation in his next hotel metropole with upgrading our room to suit. We are thanks for him indeed. And we are looking to go again because of great service and handle our problem.

Best of luck for all.