Panda Express Reviews

Understaffed and drive thru took priority to the line out the door.

Rude employees and always have to wait an hour or longer for food. I wouldn't even give it a 1star

This place is awful. The order is always wrong and the wait is always forever. The staff is awful and outwardly are rude to customers AND each other.

Sunday, July 14th, the place is supposed to open at 1100. It is now 1110 and the place is still not open. Watching employees come to work late and woman lock door after letting them in. Ridiculous. Three people have come and gone because they can t open on time.
Natalie was completely miserable. If you don t like your job find a new one. Also, half the entrees were not even out. Staff really need to get their act together.

The people there were so great, all smiles and offered me samples when I didn't know what I wanted. The place was spotless too. I went on Monday March 13th probably around 3 or 4.

If you go there, do NOT get the eggrolls. They taste like frozen eggrolls from the grocery store. The only thing that was good was the fried rice and my son said the orange chicken he sampled was good. But then they mixed up his order and didnt give him the orange chicken he wanted. @_@
I would stick to the Panda Express in the mall

I read some negative reviews about the employees' attitude before I came, but they definitely fixed the problem. When I was there, everyone was very friendly and welcome, especially Melly. The food was hot and tasty. Will be back!

Tried to order through the drive thru but was told I could only pay cash inside. Parked and got my kids inside to be told I could not pay cash. We worked it out, I could pay cash. Ordered meals for the kids and was told the soda machine was not working and that I had to pay the up charge for the bottled drink (the kids meal includes a drink). Was handed the wrong food twice. The woman was lovely just not a pleasant experience.

I have been to Panda Express twice and was very disappointed. Today I order chicken, mushrooms and fried rice. There was one small strip of chicken in the bowl. Also the beef and broccoli had three small pieces of beef. Lunch cost $18.00. I will not go back. :(

They have steamed (white) rice that you can ask for instead of fried rice! Would be nice if the cut chicken pieces smaller as they are not chopstick friendly in large breast slices.

Waited to go until late in the evening for the opening week crowd to die down. Food was hot, tasty, and in good portions. The staff was friendly and the place was clean. Couldn't ask for more!

Not giving it a low rating because the food was bad, they just didn't have any. Everything I wanted to order was out. Wasn't even a large crowd in there, 2 cars in the drive thru and three purple inside.

I ordered an hour ago and my food is still not here

Very disappointed. The portioned was cheated Ii ordered the teryki 3 pieces of meat. I also ordered the half and half clearly its not half and half. Was the food good yes! You should get what you pay for.

Food is never ready... Always waiting for things to be cooked... Open at 1030 and still half a menu at 1130... At this point I should just drive to Waldorf...smh

My boyfriend and I love the food here but lately some of the employees have such an attitude which makes us not want to come back. It's not that they're not talking to us, its the way they talk to us. Everytime I'm handed an extra plate she hands it to me with her hand grabbing the inside of the plate. Flings the bag out of the drive thru, and talks in a condescending voice. They need better customer service but everything else is awesome.

Accoding to google this location opens at 10:30, that is incorrect. We were not the only customers mislead by this info same day. There are also NO hours posted on the door either.

It's a standard panda but the few times I have gone I have to wait for food to be made.

Food started off great. Now the customer service and food are meh. Th

Worst experience ever at Panda Express in California, MD. Went for take out to have with my Mom. None of the people cooking were wearing masks. When I asked why they didn t have masks, One of the employees told me to Mind my own f...... business . I informed them my food is my business and asked for a refund. DO NOT GO HERE PEOPLE

Quick service, you see the food they are dishing into your container, and a range of tastes and nutritional values. Staff were pleasant and friendly. The place seemed clean, even though they were restocking napkins and plastic ware often, so it must have been a busy time just before we got there.

I love panda the employees are always so nice to me and are patient. I talk kinda quiet so I always struggle at food places like panda or really anywhere I need to raise my voice but at panda they are kind enough to wait for me to find my voice or they just let me point. Also they don't mind my land slide of questions. Oh yeah and the food there is amazing and the cooks are always back there working hard to make the best food to grab and go.

The food arrived cold. We were looking forward to great food. The entire family was disappointed. All the food was bland.

Good place, food is fresh. Brought your mom here, she enjoyed the Big Meat Special, she enjoyed the food too.

To sum it up, it's Panda Express, it's okay. Came in the evening. Service was slow even though there were a lot of staff (besides the cooks), but that might just be an outlier. Food was either too salty, too sweet, or dry.

Might come back for a second try and see if service and food are better during lunchtime, but that'll be a while.

Walnut shrimp w/ fried rice was dry, and walnuts were stale tasting.

Wasn't very tasty..n it made my friend and I sick..

We always have to wait for food, and it takes way longer then they predict it will.

Usually ok but I broke my own rule to never use the drive through. So I thought this would be better than Pax River but the order is still wrong and they cheat you on your portion. Always go inside. They cant screw up and cheat you on your portion with you watching them.

The food was great. Workers are very polite. Honestly one of the best I've been to.

Food was good and fresh not like some other Panda Express but the layout of restaurant sucks and makes no sense and then have a person that works there being louder then the music in the dinning area and not being considerate with paying customers

Natalie is rude and has a disgusting attitude. She desperately needs a coaching and a reality check. You should not be working retail. Other than that Peter was fantastic as a manager, but you shouldn t have employees like that on register.

Excellent service
But Yun made it even better

food was wack and the customer service was even wacker

Good New Different Food we picked on weekend.. Was great Tasting As well..Thank you all... :)

Food was cold and we had steak that was over cooked and it didnt taste or look like steak

Every single time I come here I have to wait for my order for a long time. It made sense when they first opened but they need to make some changes at this point. Also, few wrong orders here and there.

Great food but sloppy service.

Not vegetarian friendly. The panda express menu has eggplant tofu but they don't even have tofu. Life is a lie my friends.

Well spiced food. Very friendly and efficient service.

I have been to this California MD location before food and service was good but July 30, 2020 I went through drive thru food was not good my drink was carbon water the casheir Towanda was very rude. But the other two lady's were nice I spent $31.00 I will not go back this is a rough time for our country people are going through a lot so I don't want to be mistreated when I'm trying to feed my family.

Even with long lines they were fast and oh so yummy

Food was awesome, customer service is even better! We were waiting for them to finishing cooking Kung Pao and were given free drinks for waiting. It was very considerate and I would revisit, and highly recommend! Thanks for a great date night!

Consistently great food. Always fresh and hot. Never a long line and prices are reasonable

Food was very flavorful and delicious! I will definitely be returning.

Love ordering on the app and picking up at drive up window.

We struggled with ordering on line, but it was our first time ordering from PE. The food was brought to our vehicle, the order was complete, correct, and delicious. Proper Covid precautions were visually evident.

They are always really nice, and they haven't messed up my order once.

This place is so gross. The food ws under cooked and took 20 minutes longer to make then was quoted. So it's like waiting 45 minutes for soft boxes full of frozen bag food.

Aside from the food being amazing. The place being spotless. The cashier/host Melly was very warm and sweet. Great energy from everyone. Will be coming back... Often.

Long line that moved fairly quickly, but then they somehow lost our order in the line and the food was really nasty.
$22 dollars down the garbage, literally

Chicken was extremely fatty. Would not recommend and will not revisit.

This was my first time here. It was busy and every worker did an amazing job keeping their cool. The man cooking all the food that ran out was fast and just great! I had to wait only 2 min for my food but it was worth the wait!!! Great place, good value and wonderful staff!!!

I've picked up a couple online orders and eaten in once already. The staff has been very friendly and the food has been great. I have a sensitivity to MSG that causes killer migraines. After reading their food was "safe" I decided to give it a shot. Thus far, I havent had any negative reactions and am THRILLED to be able to have Chinese food again! Keep up the good work.

Fast and friendly service. Very happy they have a drive thru, but driving in this parking lot can be hectic with the starbucks traffic

Great Food!!! This Place Lets You He A Sample Of Some Foods!! I Suggest That You Should Go Here If You Love Chinese Food

Food is typically good but latest experience was hair in my rice. Management refunded as per request.

Food is good and fast service. Not a huge selection.

Guilty pleasure. I can't resist overpriced orange chicken and beef w/broccoli. Yum. Restaurant was clean

Made an order on line. Got to the store and there was people lined up out the door. Our order wasn't ready. So while waiting we watched about 20 people make orders in front of us and receive their orders. When we asked why ours wasn't ready we were told the online orders were backed up. Strange to watch orders placed then immediately made in front of us. This was only the second time we have ordered from there. The fist time was about 2 weeks ago. The food wasn't as good as last time.

Really good food, a bit of a throughput issue during rush hour though.

Generic, sometimes great, sometimes ok, sometimes meh. Like playing Russian roulette with them taste buddies. Leaning towards the light side of the force.

No Manager tonight. Extremely long wait time. Employees all over the place.

Since panda Express was built here, it's ended up being our new favorite go-to. I always order online. It's usually ready to be picked up in 10-15 minutes. I just go in past the line right to the front and let them know I ordered online, grab my order and leave. Quick and easy! The Walnut shrimp is to die for!

Fast and good chinese food. It is having fast food with decent Chinese food at a decent price.

Undercooked lo mein, decent orange chicken which mainly felt like breading.
(Update) still bad for drive thru, mushy food flavor is meh