Reviews 9
Filters:
Rating
Language
Sort:
Most recent
D
3 years ago

Ordered a TP Link Archer from Amazon, it was dead ...

Ordered a TP Link Archer from Amazon, it was dead on arrival, I contacted Pacetech to report this and recieved a less than pleasant reply. I informed them that I would like to return the product and that I would need a courier pickup as I could not travel to the post office due to Self Isolating for Covid-19, and they immediately told me I was lying about the fault, and made sarcastic comments about not arranging a courier and how everyone is going through covid.

Amazon agreed that the customer service from this seller is abysmal and intervened to process the refund.

EDIT: the seller claims no knowledge of this transaction so I have added a copy of the message they sent me as an image below to prove that they are the liars here not me. It just goes to further prove how dishonest this company is.

EDIT2: As you can see from their reply to this review, they will lie through their teeth to get out of the situation they created. The Item I recieved was unsealed, the protective tape stuck to it had clearly been reaplied, and the item did not work. I had already returned it to its packaging and being ill with covid didn't really want to unpack it all again to send photos which would have really not shown anything, you cant take a photo of something that is electrically faulty!
The fact that you are threatening me to take down this review with legal action just shows further to anyone reading it how utterly abhorrent your business practices are. Rather than admit the possibility that the product you sold was faulty, you instead attack the charecter of people who buy from you, your other reviews show that this bully tactic is something you employ over and over.

I say feel free to open a defarmation claim, if I had the time and money to waste I would return the favour in response to the fabricated claims in your reply, that will hurt your wallet even more to bring to court, and I will quite hapilly stand there and defend myself, as all the evidence I need is in the messages you have sent to me. You have been impolite and theatening from the outset. The A to Z claim was not closed but actioned and upheld which is why you were bitter over the return postage as Amazon A to Z are going to claim that back from you also, your continued lies will catch up with you and you are only serving to further damage your reputation.
(screenshot of reply added incase they remove it)

J
3 years ago

Absolutely disgusting service from this company. ...

Absolutely disgusting service from this company. We received a food bag containing rotten banana skins in our order. Emailed the company to be told they were confused and they had never heard of "this food brand / company" which is located pretty much around the corner from the business. No apology. Ordering more equipment from a competitor that offers better service.

Reply to seller:-

I have no reason to lie about the feedback given, we received exactly as we have posted, we are not a competing business and have absolutely no reason to discredit your company. We have provided accurate feedback to what we have received.

J
3 years ago

Was very pleased with the suppy of a full cctv sys...

Was very pleased with the suppy of a full cctv system. All components were delivered in a very timely manner, well packaged and fault free. Would recommend Pacetech based on there expertise to offer a full range of specification options and stock to hand competitively priced.

b
3 years ago

Really helpful chaps. I was at my wits' end havin...

Really helpful chaps. I was at my wits' end having tried every avenue I could think of to get an IP camera working on my DVR and they gave me excellent advice and fixed the problem really quickly. I'd unhesitatingly recommend them.

I
4 years ago

I recently bought a Tenda NOVA MW5 from Pacetech. ...

I recently bought a Tenda NOVA MW5 from Pacetech. Great product and great service! My wifi is now working so much better than before and not to mention it was very easy to set up. I was also stuck on what to buy so I emailed their customer service and they were very helpful. Delivery was also very quick and efficient. Will definitely be buying from Pacetech again!

About PACETECH LIMITED

PACETECH LIMITED: Your One-Stop Shop for Top-Quality Security Systems and Accessories

Are you looking for a reliable supplier of CCTV cameras, security systems, security alarms, WIFI routers, IP cameras and other accessories? Look no further than PACETECH LIMITED. We are a leading provider of top-quality security solutions in Birmingham and beyond.

At PACETECH LIMITED, we understand the importance of keeping your property safe and secure. Whether you need to protect your home or business premises from theft, vandalism or other threats, we have the right products to meet your needs. Our extensive range of security systems includes CCTV cameras with advanced features such as night vision, motion detection and remote access via mobile devices.

In addition to our CCTV cameras and related accessories such as cables and power supplies, we also offer a wide range of other security products. These include burglar alarms with wireless connectivity options for easy installation; door entry systems that allow you to control who enters your property; fire alarms that provide early warning in case of smoke or fire; intercoms that enable communication between different parts of your property; and much more.

At PACETECH LIMITED, we pride ourselves on offering high-quality products at competitive prices. We source our products from trusted manufacturers who use the latest technology to ensure maximum performance and reliability. Our team is always on hand to provide expert advice on choosing the right product for your needs.

We also offer installation services for all our products so that you can be sure they are set up correctly from the start. Our experienced technicians will work with you to design a customized system that meets all your requirements while staying within budget.

In addition to our core range of security products, we also offer WIFI routers and IP cameras that allow you to monitor your property remotely using an app on your smartphone or tablet. This means you can keep an eye on things even when you're away from home or office.

At PACETECH LIMITED, customer satisfaction is our top priority. We strive to provide excellent service at every stage - from initial consultation through installation and ongoing support - so that you can have complete peace of mind knowing that your property is protected by the best possible security system.

So why choose PACETECH LIMITED? Here are just a few reasons:

- Wide range of high-quality security systems
- Competitive prices
- Expert advice from experienced technicians
- Customized solutions tailored to meet individual needs
- Installation services available
- Remote monitoring options via WIFI routers/IP cameras
- Excellent customer service

Don't take chances with the safety of yourself or others around you - choose PACETECH LIMITED as your trusted supplier for all things related to home/business protection!

PACETECH LIMITED

PACETECH LIMITED

4.1