Excalibur Communications Reviews

Great team and customer service that makes sure you are happy. I would recommend Excalibur to anyone wanting to get great customer service and products.

I recently moved to Excalibur from Vodafone as the service I received direct from the provider was so poor. Excalibur have turned my customer experience around and I am now able to speak to a dedicated account manager about my phone lines. The service is second to none and it has taken the stress out of managing my mobiles.

Such a great company to work with. Had some amazing communications with Craig recently and he goes above and beyond with customer service.

Called with a general enquiry only to be "greeted" by a very rude member of staff. I'm not sure if she couldn't hear me (sounded like there was a lot of noise her end) or just wasn't interested - either way it leaves me with a terrible impression of the company.

We have been dealing with Brett King who has been very quick to help us with any problems we may have come across.
He was very helpful to help choosing the correct contract and phone that suits our line of works.
Very happy and helpful bloke that makes you feel comfortable to talk to.
Based on own experience with Brett, we would recommend Excalibur to others.
Only issue we have, is the signal is not as strong as other leading companies in some areas but overall great service.

Our experience of Excalibur has been first-class. Fast, responsive and open to feedback. From an IT and communications perspective we feel like partners rather than customers. We believe that not only do Excalibur deliver on the three essentials of Quality, Service & Price but they hit that sweet spot of 'Added Value'. We truly believe we have found our IT and communications partner who will help us deliver our growth aspirations. Dialogue and relationships are key and Excalibur has sought to build both in the almost 3 years we've been working with them.

Awful customer service I purchased a phone which they tell me they don't have in stock anymore 3 weeks later and that I will have to wait a month until they are back in stock. Awful communication I just want to get my phone and never contact them again.

Amy and the team could not be more helpful, friendly, professional and understanding.

They are so brilliantly flexible and accommodating when things go wrong (on the customers side), they are a massive asset to have as a supplier.