Terrible department. I came to get Western Union. I was told with pressure and compulsory that I could not receive a transfer only after opening a plastic card of their Bank, only in this case it would be possible. The head of the department is inadequate, completely unprofessional. Although a couple of girls are quite polite, it is clear that the employees have neither work experience nor knowledge. The queues are huge, on average it takes 1.5 hours to receive a transfer
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Pivovarova Valeria is an absolutely unskilled employee, the feeling that she is doing a favor, but does not work. I had to come again and correct the errors of this employee.
They write that the legal entity is serviced from 8 to 23. In fact, from 10 to 14 and still spend in the queue from one hour to two. Disgusting. They work for a long time, not professionally, they also make good reviews.
In the department as in the bank mess. Completely absent persons. I waited 30 minutes with no queue. Operators gently chat on the phone or shift pieces of paper and say that the computer does not work / although the neighboring computer everything works, you can also sit at the next? / And how long to wait is not clear. Nearby, a lovely, kind girl waits for her client to talk on the phone and eat cookies))))) if there is a decreasing queue.
There is no head of department (sick). There is no deputy head either (on maternity leave).
In general, everyone went to the front ... If a lot of free time, please)
At the end of the holiday the head of the department returned / recovered and entered with the phrase "well, how are you))))"
Yes, in general zae ... very much like to answer)
He left like many without waiting and losing 40 minutes.
As stated below, the problem is not in the department but in the manual of the department. If the Guide is walking / absent / sick during the work day, then the department works the same way.
Well, the opening is not scary. Anyway, everybody took the money long ago, so you can and do not rush
Half an hour of waiting, I did not wait for my turn. In the department there are three ATMs and a coffee shop right in one room, which, on the one hand, is interesting, but not everyone likes coffee, and they have to endure the smell. Only two operators work, so you can not count on operational help.
A very long time. Works in the evening TWO windows! With a minimum number of visitors managed to create a queue. In the best traditions of the Sberbank of the early nineties.
The first time I encountered such unprofessionalism of the department manager. Due to the fault of the unsatisfactory work of the management, the submitted documents, by the day of issue, EVEN DO NOT EVERYTHING WERE PROCESSED. The head of the department not only did not apologize, but never answered, despite internal requests via the hotline. Avoid this separation.