In the department as in the bank mess. Completely ...

In the department as in the bank mess. Completely absent persons. I waited 30 minutes with no queue. Operators gently chat on the phone or shift pieces of paper and say that the computer does not work / although the neighboring computer everything works, you can also sit at the next? / And how long to wait is not clear.
Nearby, a lovely, kind girl waits for her client to talk on the phone and eat cookies))))) if there is a decreasing queue.

There is no head of department (sick). There is no deputy head either (on maternity leave).

In general, everyone went to the front ... If a lot of free time, please)

At the end of the holiday the head of the department returned / recovered and entered with the phrase "well, how are you))))"

Yes, in general zae ... very much like to answer)

He left like many without waiting and losing 40 minutes.

As stated below, the problem is not in the department but in the manual of the department. If the Guide is walking / absent / sick during the work day, then the department works the same way.

Well, the opening is not scary. Anyway, everybody took the money long ago, so you can and do not rush