Oswald Nahrungsmittal GmbH Reviews

I am satisfied. I love my spices and I only buy them from Oswald

Products would be good...but I STRONGLY DISCOURAGE to order anything...I ve ordered once something 8 or 10 years ago and they still harrass me with ringing at the door bell, calls, post advertisements...So NEVER ORDER ANYTHING unless you want to be chased by them until you die or the company closes (I really do hope thet the company closes before I die...). Even if you write or tell them that they must delete your account...it won t help. Only e-mails will stop...but calls, mail delivered via field sales will keep on. I was really hoping that the terror stops once I moved...but I was so unlucky..the same field sales must have tracked me down because of my postmail box with my name on it....I should have moved further away to escape from them...

@Oswald - please do not send your standard apology letter - I won t send you any data...

I am satisfied with the products. but you have to buy anonymous otherwise you will always be called

On the last visit from the Oswald representative I bought, on recommendation because novelty, a Pepico herbs. I imagined with this marinade I can prepare a delicious meat dish.
After two uses and total flop I have the rest of the fine Pepico herbs in the toilet
disposed of. May it destroy the rats in the cannilization, then still makes sense for something.
I have been with the purchase of this bad product at Oswald, customer.
Werner Hiltmann

Oswald makes very good products. In particular, the spices are great.
My personal favorite: The spice mixture "Fuego". Everyone should try these once. It is great for seasoning meat and tofu. But otherwise the spice can be used in many ways. In terms of sharpness, the product is neither too sharp nor too weak.

Unfortunately, the company annoys with regular and frequent phone calls. I used to be a customer but have been in a senior residence for more than a year and no longer need any products. But nobody cares. Some products were quite popular with me. But now I'm 77 and do not cook anymore. Recommendation: Buy the desired products at a weekly market where Oswald usually has a stall. Then they remain unrecognized when buying.

Update 1 month after the review below:
The employee's promise of deletion was of no avail. Because today the call center again called on behalf of Oswald Lebensmittel and knew of no deletion wish. So much for customer care.

Original review:
At first someone always came to the door and then you annoy with telephone advertising. First you are politely thanked for the loyalty (I regularly buy 1 !! and the same product directly in the shop) and then you want to make a loyalty offer with products that I neither want to try nor need. But NEVER there is MY purchased product cheaper. I don't want to buy anything new and I am not taken out of my file. I no longer want annoying calls, where I notice exactly that the caller cannot deal with conflicts and wants to hang up again as quickly as possible if I don't want to benefit from anything so that the next customer can be called.

In addition, the calls come from a number of a call center. Why not traceable to Oswald food?

Now I'm curious whether my renewed request to delete my data will finally bear fruit.

It is enough!!!!

and as I can see from the other reviews, I'm not the only one! I would rethink the marketing concept.

I have been familiar with Oswald products since my childhood and have always been satisfied and continue to do so.

I strongly advise against buying from this company! Some time ago I bought bouillon there once. Since then I've been bombarded and harassed with advertising calls, sometimes on a weekly basis. A very clear e-mail to the customer service with the request to delete all contact details from me immediately was boldly ignored and the advertising call madness continues. The behavior of the call center is a bottomless cheek. Save yourself the hassle, the stocks at the competition are equally good, only apparently not marketed as well. It's only since I've blocked the various call center numbers, three of them so far, on the phone that I've got my peace of mind. Incredible that something like this is legal here. I will never buy anything from Oswald again and advise everyone against it.

My colleague and I have now submitted complaints against the numbers to the State Secretariat for Economic Affairs SECO because of unfair advertising and harassment. I recommend all those affected to do the same, there is an official website from the federal government.

Even if the owner replies to every bad review with "just send an e-mail for a request for deletion" or something similar: it doesn't matter what you do, everything is ignored. This is the third time I have clearly asked for my data to be deleted and it is always deliberately ignored.

Product top, company flop. Who buys here is bothered by phone !!! Over 6 times I have the company asked to receive no more phone calls and delete my data. I was contacted by phone almost every month. Customer data can then only be deleted by post with ID copy. I regret such a review but now I was forced by these harassment !!!!

As a loyal customer for years, I am terrorized several times a year with telephone terror at all possible and impossible times. Although several times and unmistakably the desire would be expressed to delete me from the file nothing happens. after a single order. Several times a year I am terrorized by telephone at all possible and impossible times. Just a cheek and disrespect !! I have been told many times I have been deleted from the list. Unfortunately without success. Today my collar broke and I demanded the boss. Maybe Mr. Meier understands how to deal with customers.
It comes to the fact that always wants to be given something. Nice, but must order first .
Unfortunately, the rating is only with asterisk. That stands for miserable customer service.

Ordered via customer advisor or online. Always satisfied. Are very good and productive products. I especially liked the Aceto Bianco, excellent. I've been a loyal customer for over 24 years.

Very good articles, bad shipping 7 days for B Post A Post 2 days there is no postage free shopping today in many places, customer friendliness as well.
The company is not able to send postage paid.
7 days and my order has still not been placed in the mail. Have long been a customer of Oswald spices.

Once you have ordered something you will not be left alone. Post, phone calls, emails are constantly "edited" I personally find very unpleasant. Terror really knows no boundaries. For 3 years I am called every month even though I have not accepted a call yet. How so??
Nevertheless, I find the products very good and the service with delivery and support for problems is really good.
Actually, the m.E. suffice and the obtrusive calls, writing, etc. would be NOT necessary!

The bouillons may be good, but most of them work with flavor enhancers.
In addition, I have ordered there once and since then received more than 5 calls, although I had said the first time that I no longer wanted to be called.

Products ok, but not the screamer ... will switch back to Nahrin. Accessories have been forgotten. Big order, but not even a mockery ... would be better advertising than the dreaded calls here. Stingy.

I too am a victim. It is to ko *** Get about 7 years regularly (many times a year) phone calls. Every time it is someone else. Every time it means, one does not call anymore, one deletes me from the list. Therefore my recommendation, only unrecognized (at stalls / markets) buy, if any. Bad stitch. Absolutely customer-unfriendly.

Anyone who orders there will be rewarded with telephone terror

Vinegar and bouillon taste great. I find the iced tea too sweet. Unfortunately, most of the products
a bit expensive. Have not tried all products yet.

Fine variety of products. Successful ..... but unfortunately quite expensive

As a big truffle fan I made the "exquisite" (quote homepage) truffle sauce for 49.- this fall at a fair - unfortunately without trying what a mistake was!
The sauce is a disappointment, yes, almost a crime on the truffles, which I wrote in my review on the homepage of the company as well. At the same time, I also gave two good reviews. Only the two good feedbacks were published, but not the bad ones!
That's what I call SCAM ON THE CUSTOMER !!!
At my request, why only the good reviews were published, I NEVER got an answer. Also on my request to delete my positive reviews in the case, was NOT responded! And something called full-bodied "customer service" - that I do not laugh !!!
The company Oswald will not see me a cent more - and in my circle of acquaintances I do diligent negative advertising, which arrives very well. ;-) You also experience one or the other negative experience with this company ... Listen, listen!
Meanwhile, I also realize why the truffle sauce does not have not a single review: there are only negative !!!
A company that treats their customers like this has died for me. And even if that does not scratch this company, the public has a right to know how this company deals with criticism.
I stand by my name, which the company Oswald apparently can not ...
Gabi Hafner, Chur

Great taste. Of course, it also has its price. But it is worth it to us.

Salad herbs and bouillon super small drawback: where have my bonus points gone in the shop? Keep it up

I think the vegetable bouillon and salad spices are great, in terms of price I like Oswald because I like the quality and the taste very good. Order always comes after 3 to 4 days, I think it's okay. Thanks Oswald

Products would be good only the telephone terror advertising calls I find very annoying. Above all, you can report it in writing and verbally, it is ignored and carried on. Bad

I asked this question to Oswald through a local representative without ever getting an answer:
"How do you explain to me that e.g. bullock bullion 700 gr. Is available in Germany via Sundavidol for 19.90 euros incl. VAT, but in Switzerland CH Oswald requires Fr. 39.90?"
As I said, for 6 weeks there is still no answer. Unfortunately, one star is too much.

We have been loyal customers for many years and very satisfied with the products. For a long time, however, we have been harassed with telephone terror, although we have already expressed the wish several times not to call us any more, as we only order online. Then again today and when we didn't want to order by phone, we were just hung up on us! We draw our conclusions from this and will NOT order more from Oswald in the future! You can also save your standard answer ...

Bought something once years ago, since then weekly pervasive advertising-call-terror. My requests to remove my data are brazenly ignored. Do yourself a favor and order somewhere else, similar expensive products from other companies are just as good or even better. You are guaranteed to pay with your nerves when you order from Oswald. You are attacked with advertising calls from different numbers, see the other reviews here.

Producte TOP, online shop clear and well organized!

I am always disappointed who I ordered something. Came a mail or two days later. You can get up to x discounts or other. Only it is never said before.

Absolutely incorrigible company when it comes to annoying phone calls. And save yourself your standard excuse. I will also NOT send my customer data to your email.

I was always annoyed by these calls just after the order had been placed. However, I found a representative from the region most cheeky, which stood unannounced in the morning at 8 at the door and wanted to sell me a package, although I had ordered the day before grad. That was too much for me! Do not buy anything anymore!

Customer satisfaction comes first. Why but GOPFRIEDSTUTZ tilts because the gravy senso (without gluten) from the range ??? The best gravy ever for celiac disease patients. Unfortunately there are not even samples for the new gluten-free gravy after consultation. The 14-day return policy is good and nice - but you have to bring the minimum order value of 40 - even when ordering together - and would then pay twice postage. Once for the order and once for the return. That's just too expensive for me! In addition, the competition now provides free of charge.
Unfortunately, there is nowhere as good a substitute for the gravy senso. Pity!
And then say big, the customer comes first ...

Grill masters and all-rounders should not be missing from me during the barbecue season!

I have been ordering from Oswald for over 30 years, because the products are of good quality and above all because I have been able to buy the sauce in refill packs of 1.8 kg for years, which I have always found very innovative from Oswald. Space-saving in the cupboard, good for refilling the 600g can and, above all, disposing of it with almost no waste, spoke in favor of this product. Now this variant is no longer available but a 2.2 kg plastic bucket. This is absolutely no longer possible these days. As consumers finally take environmental protection to heart and actively help to improve the situation, they are falling back into an age-old pattern. Incomprehensible! I would be ashamed to order anything from you.

We love Oswald products more than anything and they have been in our kitchen for almost decades.

But the price difference between Switzerland and Germany is probably not quite manageable.

We ordered again this week in Germany and the price difference to Switzerland was over 60% (in Germany we still received a 10% discount).

We have been ordering in Germany for some time and have never received a web call or email.

That Switzerland is more expensive than the EU is undisputed and I would also be willing to pay a slightly higher price, but not 60%!

I hope that Oswald Switzerland will rethink its pricing policy and also think of Swiss citizens.

Very very bad customer service!
It is always asked by phone if you need any product even though I have said X times that I do NOT want to be called again. Today someone calls me again and I told him again ..
I still placed an order because I wanted to do an online one for the days.
When asked, the consultant says that I do not have to pay shipping costs. I then received the order confirmation by email and lo and behold, I was charged the shipping costs.
I then called customer service and was thrown out of line every time.

The products would be good ....
Customer service, however, is so bad and unprofessional that once again I do not want to have more to do with this company!

Beef bouillon from Oswald is great ... I'm a big fan

Telephone terror after a single order. Several times a year I am called at the most impossible times !! Just a joke !! I have been told many times I have been deleted from the list. Unfortunately without success.

Ordered at the Bulle counter. The seller in question tells me that the desired product is not all in stock at the stand so kindly offers me a delivery to my home. Very surprised to see already no fair discounts but good, at the limit ... but billed me for the extra shipping costs !!!

Oswald spices are just great !! We use them regularly and very much! We were also called several times, but when I explained that I did not want any calls, this was immediately stopped! So to everyone who blasphemes about the calls, just say very politely that you don't want this, and everything is OK!

Definitely mega top products!

Customer for years and always totally satisfied. !!!!
Very satisfied!!!!!

Good products, wide selection. Buy yourself only in the store on the premises. Staff are friendly and helpful. Everything is okay. Thank you for the constant development of the products. Again any time.

While the product quality is superp, I cannot recommend ordering at the Oswald Online Shop. After ordering a while ago, I continue getting harassed by annoying telephone and Email advertisement, despite having clearly communicated to delete my credentials including the phone number.
In addition, the online shop is not working to todays standards in responsiveness and clear structure and layout. It doesn't translate well to the phone browser either.

The product quality may be very good, but I still cannot recommend ordering in the online shop. Although I have expressly advised not to bother me with advertising by telephone or email, I am always contacted. In addition, the online shop no longer meets today's standards in terms of speed and clarity. The Handy Browser version is very confusing.

The vegetarian broth without additives is very good, I will definitely try the other products as well.

Knowing the products of my mother since I moved out I only use Oswald spices. I am very excited. Have ordered for the first time today.

An employee of the field service of the Bauma region is unfriendly.

Basically pretty good products. ... but 1. overpriced 2. no response to e-mail requests and 3. for too many promotional emails (the sender had to now mark everything as "spam", that's a shame because then lost the actual benefits of email leaves.)

Outrageous sh ... venture. Ordered something a long time ago, the quality is very, very poor, by the way, and now it's pure telephone terror. They try with different phone numbers and with every nasty trick to get their junk to the woman. I will take legal action if this incredible harassment doesn't stop. Unheard of what they allow themselves!

Pure telephone terror! After repeated promises of deletion on the phone, I was personally in the shop and was promised that my data would be deleted. Unfortunately without success, continued harassment by telephone!

Very good structure of the website. Very clear and since I know the products, I can only recommend them.

Waited almost 1 month for the products, several phones and emails later received the delivery twice. Trying to reach the company, I got kicked out for the fourth time after 7 minutes. The worst service you can imagine.

Products are relatively expensive, taste almost all the same, artificial (comes from the flavor enhancer) and contain palm fat / palm oil - that's a no go for me. In addition, the telephone terror comes to it - please accept, if you do not order anything, will have its reasons

Worst service I've ever experienced online.
Order was delivered after over a month, 3 phone calls and 2 emails. Then the insolence of having to re-issue the invoice that has already been paid! NEVER AGAIN!!!

Very fine spices. In 2021, however, an ecological refill option should be considered

I find the products I have from Oswald SUPER. The iced tea is somewhat artificial in taste but still good

Products are of a very high standard and also very innovative

After my first order, I was plagued by advertising calls and always said that I do not want to make any more calls. Then I was assured that I was removed from all lists, which was not the case. More calls followed and when I called Oswald directly and talked to the person in charge of sales / marketing, they offered me a call back, which never took place.

Instead of an apology or a concession, after my last mail was the statement that I was now set to inactive.

A joke as Oswald deals with its customers - my tip: Do not place an order.

There are alternatives that are almost as good and cost a lot less.

got their products to try from friends. You think it's great
I love Oswald's bouillons so much. With us no other comes into the house.

I love to cook, and your oswad products always conjure up that certain spice for sauces and dishes, a long-time customer, thank you

Everything ordered up to now: very good, customer advisor: courteous, coffee capsules: too expensive, deliveries are ...

Prices are mostly too expensive, I have the feeling that each sales channel works alone ... I am flooded with emails / phones / field service / mail when you look at everything together. Must be a very messy company ...

I think the ox bouillon and the classic salad sow are very good. What bothers me, however, are the same color of the lid. In the past, they all had a different color and you could immediately see which can to take. Now you have to check twice that you are using the right can. I've also had the wrong thing in my dish. Why was this changed?

I think it's a cheek that you will not be informed who you wrote an email. And who you call are always all occupied whether morning noon or evening

Once ordered, since then, the telephone terror begins unasked. Every month people call and want to sell something.

Products mainly Coffee very good. When ordering online, the online vouchers are not automatically withdrawn despite entering the CODE several times. Had to intervene several times. What a shame !!!

Purest lie. If you order something once, you will be contacted 3 times a week by phone. The funny thing is that they say on the phone that you are in Steinahausen, but the calls come from the company callExpert AG in Dietlikon. The sales agents are even forced by superiors to call anyway, even though they have called several times in a week.

Find Oswald super ... do not want another broth as Fegetal Fettfrei ... Top