Optima Computer Services

Optima Computer Services Reviews

Reviews 9
4.6
Reviews 9
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DO NOT BOTHER WITH OPTIMA COMPUTERS! The owner wa...

DO NOT BOTHER WITH OPTIMA COMPUTERS! The owner was quite rude and didn't even acknowledge my presence. He was a nasty Grouch with no interest in his customers the while two other employees especially the woman was more helpful. He had obviously no concerns about how people perceived him. I'm not sure how you handle the business when you behave so unprofessionally no matter how much stress you're under. I walked out without ever getting my computer fixed. I have to say the first two reviewers must have had much better luck than I did the day I went in. I hate to be that naysayer but my experience was not a positive one, but service left something to be desired. Plus the place is a mess! Do yourself a favor and go elsewhere to get your computer fixed!

I've had the pleasure of dealing with this company...

I've had the pleasure of dealing with this company twice now within a year: once to set up a new laptop and the other to diagnose the problem with an old Mac. Both times employees have been kind, professional, knowledgeable, and responsive. Prices are fair, and I believe them to be honest. I'll definitely recommend this store to others and come back myself as the need arises. First Rate!

I cannot speak highly enough about my experience. ...

I cannot speak highly enough about my experience. I took my computer in for servicing after a coffee mishap while I was studying for an important licensing exam. When I informed the owner of my situation, he had my computer back on its legs as quickly as possible, and I was studying again in no time

Excellent customer service, excellent turn-around time, excellent work. I'd give more than five stars if I could.

I called Optima late in the afternoon, after spend...

I called Optima late in the afternoon, after spending about 4 hours on the phone with Microsoft remote tech "support." During this "support," Microsoft installed files on my computer that created more issues than when I first called them, and my computer was rendered unusable. Being a home business owner, I heavily rely on my computer, and was very upset. Optima generously offered to address my issues immediately, and within an hour and a half, fixed all Microsoft created problems and fixed multiple other issues, including ones that were on the hard drive. Their expertise, professionalism, courtesy, and very reasonable prices, were remarkable and commendable. I sincerely recommend Optima, and will only be using their services in the future. Thank you SO much for your work and dedication!

Great

Just had a emergency computer repair and found Opt...

Just had a emergency computer repair and found Optima at the last minute. They took me in right away and performed triage and saved my laptop in less then 30 minutes! Gary and Zack were terrific! They treated me like I was there only customer and gave me there undivided attention, all at a very reasonable cost. I Highly Recommend Optima!

Optima Computer Services

Optima Computer Services

4.6