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M
3 years ago

I am the owner of a transport company. Opel cars i...

I am the owner of a transport company. Opel cars in the fleet. The organization of the website is very poor. Currently, the car has been on the site for a week with a simple repair - turbo hose replacement. After the intervention at BOK, I heard that nothing could be done and I have to wait another week for the delivery of parts. I strongly advise against.

R
3 years ago

GM or Opel is a mockery, I am calling you, you are...

GM or Opel is a mockery, I am calling you, you are completely sold, aunts are such that you are afraid to buy, I advise you against Opel with a clear conscience, all parts are Chinese shit, the car is now 72866 miles, because it has fallen and changed to our Polish kilometers, 117266 kilometers, see how Opel drank and my mechanic does it trust, which undresses it all falls apart in a new car in January 2018 is two years user as you can see the camshaft shot where 5-7 days before that I was on the Opel service in Opole there I was told that everything was ok there was a knocking but ok, I have an invoice for PLN 450, connecting a computer PLN 250, checking the timing, the clutch slips but the service said it was ok although it is not but I could not force it when I invited a service technician to the car to go with me for a diagnosis he sensed that the clutch does not slip and I have half the axles finished at this kilometer limit in was a little less and the fact that he told me also deleted me for this sick country they did nothing they told me how much it costs and so half a os one side 3400-3700 there are two or 6800-7400 so now they have valued the timing today because only original 2300 with water pump without replacement clutch 6000 thousand now head 5060 PLN plus 2600 deposit I have to give them the old head, that is, to start 7660 PLN to get a regenerated head there is no new such a part of the mockery, also without working hours, i.e. only parts 22760 PLN car 2 years, the availability of parts is not there those satisfied ladies at the headquarters that they no longer have to talk to me with a lease prompt and the amount of PLN 4.404.03, under pain of terminating the contract with immediate effect in the event of ineffective expiry of the deadline for payment for parts I need two more weeks to wait I do not know what it will be but how else something damaged in the car have Oplasian whore sure that it will That this car and I will burn it in front of the salon or service because it can't be done like you do and believe me that I don't say words to the wind. I don't greet

D
3 years ago

A few repairs and always some blunders. The total ...

A few repairs and always some blunders. The total lack of responsibility that dissolves between the host car and some anonymous mechanic, boss, and manager. They lie straight in the eye, or "they pour a warm urine on the client". A typical example of milling suckers who pay because they have to, or hangs them because they do not pay out of their own pockets - they will take an invoice for the company. I do not recommend, and even advise against. Price inadequate to the level of service and quality of services.

M
4 years ago

It is ok until the moment of purchase, but then a ...

It is ok until the moment of purchase, but then a tragedy
The service, when a defect is recorded and I send an official letter calling for repair, it takes care of the matter as it should Before, only connecting to the computer and that's it
By the way, sometimes it's worth staying or going earlier and checking if the car is actually diagnosed because it can be different
The customer service department can not do much - someone above is decisive and they can only apologize and be nice - my request number 31559145
The ladies are very nice almost every time, but they really should quit this job because they are getting punched not for their faults
Each corporation treats the client in the same way - it's ok, but only to buy later
Procedures that Opel comes up with or which is allowed by mockery
A Check Engine light on the car and Opel allows you to send a tow truck that only checks the oil level .. and this is called a diagnosis
My car has faulty parking sensors and ... and the service confirms the fault, it cannot remove it, the support department does not provide any support to the service, but keeps the matter
The service, for fear that Opel will not pay them for the work and parts due to the ineffectiveness of the activities performed, will not attempt to repair itself Effect of the car under warranty with a defect for over a year
Another example - look at the Opel Grandland - every car I have seen has a badly fitted tailgate. On the one hand, there is a large gap and on the other, a small one - how can a car pass the quality standards?
I fully believe in the story about torn hooks during repairs and about incorrect diagnoses because I have witnessed them many times
But this is mainly Opel's fault because the services have to operate on the basis of incorrect procedures
I will give 1 star as long as the matter with my car is not resolved

best regards

About Opel Poland

Opel Poland: A Leading Automotive Company in Poland

Opel Poland is a renowned automotive company that specializes in the production of high-quality passenger and commercial vehicles. The company has been operating in Poland for several years, and it has established itself as a leading player in the automotive industry. Opel Poland is committed to providing its customers with innovative, reliable, and affordable vehicles that meet their needs.

At Opel Poland, we believe that the future belongs to everyone. That's why we are constantly striving to develop new technologies and solutions that will make our vehicles more efficient, safer, and more comfortable for our customers. We are dedicated to delivering exceptional customer service and ensuring that our customers have an enjoyable experience when they purchase one of our vehicles.

Our Range of Vehicles

Opel Poland offers a wide range of passenger and commercial vehicles designed to meet the diverse needs of our customers. Our passenger vehicle range includes hatchbacks, sedans, SUVs, crossovers, wagons, convertibles as well as electric cars such as Ampera-e which is perfect for city driving with zero emissions.

Our commercial vehicle range includes vans such as Combo Cargo or Vivaro which are ideal for businesses looking for reliable transportation solutions. We also offer trucks like Movano or Master which can handle heavy loads while still being fuel-efficient.

All Opel cars come equipped with advanced safety features such as airbags systems (frontal airbags), electronic stability control (ESC), anti-lock braking system (ABS) among others making them some of the safest cars on Polish roads today.

Innovation at Opel

At Opel Poland innovation is at the heart of everything we do. We invest heavily in research & development so that we can continue to produce cutting-edge technology solutions across all areas including design engineering manufacturing marketing sales etc., all aimed at improving customer satisfaction levels through better products services experiences etc.,

We have developed several innovative technologies over time including IntelliLux LED Matrix headlights which provide superior visibility on dark roads without blinding other drivers; OnStar connectivity services allowing drivers access emergency assistance 24/7; FlexFix bike carrier system integrated into rear bumper making it easy transport bicycles without having remove wheels or disassemble them first; among others.

Customer Service Excellence

At Opel Polska customer satisfaction is paramount importance us hence why we strive deliver exceptional service every time someone interacts with us whether online via social media channels phone email chatbot or face-to-face interactions dealerships showrooms service centers etc.,

We understand how important it is for customers feel valued appreciated listened understood respected cared about throughout their entire journey from initial inquiry through purchase ownership maintenance repairs upgrades trade-ins resales etc.,

That's why we have invested heavily training programs tools resources processes systems ensure all employees dealers partners suppliers contractors vendors stakeholders involved delivering products services experiences aligned around common goal exceeding expectations delighting every single person who chooses trust us their mobility partner choice!

Conclusion:

In conclusion , if you're looking for a reliable automotive company offering high-quality passenger & commercial vehicles backed by excellent customer service then look no further than Opel Polska! With its commitment innovation safety sustainability affordability convenience accessibility reliability durability comfort style performance efficiency versatility flexibility adaptability responsiveness agility resilience robustness quality excellence integrity transparency accountability ethics values culture heritage tradition vision mission purpose goals objectives strategies tactics actions outcomes impact influence leadership teamwork collaboration communication engagement empowerment recognition rewards feedback continuous improvement learning development growth evolution transformation adaptation innovation creativity experimentation risk-taking problem-solving decision-making agility resilience digitalization automation artificial intelligence machine learning big data analytics blockchain internet things augmented reality virtual reality cloud computing cybersecurity privacy compliance regulations standards certifications audits inspections monitoring evaluation measurement reporting governance management leadership strategy execution optimization transformational change organizational culture values ethics diversity inclusion social responsibility environmental stewardship stakeholder engagement reputation management crisis communication brand identity awareness loyalty advocacy retention acquisition expansion profitability sustainability long-term success then choose OPEL POLSKA!

Opel Poland

Opel Poland

2.4