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D
4 years ago

I messed up a prop loading the boat on the trailer...

I messed up a prop loading the boat on the trailer a day before our week long houseboat vacation. Stephen and the crew behind the counter bent over backwards getting the 24MXZ up and running in less than 30min! Honestly best customer service I ve had anywhere. Keep it up guys, I ll be back!

m
4 years ago

Bought a new Malibu from Dustin and Nick at the KY...

Bought a new Malibu from Dustin and Nick at the KY location. Being able to water test the boat before purchasing played a huge role in our decision. We were able to wakeboard, surf and ski the boat before we bought it. The excellent service has continued even after the purchase. Very happy with Malibu and with TNT. I would (and have) recommend them to a friend.

J
4 years ago

I bought my first boat from them beginning of this...

I bought my first boat from them beginning of this year and needless to say I m very pleased with their service. If they weren t 3 hrs from me I would definitely be taking my boat to them if I had any issues. The biggest service is they provided a guy to come out for 4 hrs or so and teach you everything about the boat. I took it out prior to that and was quite nervous but after Harvey came out to teach us I felt so much more comfortable and confident about taking it out now. Only problem I had was the previous owner had cut out a compartment in the fiberglass to put a speaker in. I asked about the compartment and was told it was left out and they would order me a new one. Then later I find out that it would never fit again because a larger whole was cut out. It kinda made me sick someone would do that for a dang speaker but overall I still would of bought the boat because it was in excellent condition with low hrs and reasonable priced. I still give them 5 stars. I just wished it was disclosed at the time of us looking at the boat before purchase.

C
4 years ago

These are the recreation professionals. Nobody kno...

These are the recreation professionals. Nobody knows how to enjoy the lake like this crew! I ve seen them bend over backwards for their beloved customers many times. No job is too big or small. You need to go see the new boats in person and there s a good chance you ll catch the bug too.. then go be quarantined on the lake!

m
4 years ago

Just Purchased a New Crest Pontoon Boat and the se...

Just Purchased a New Crest Pontoon Boat and the service is above and beyond what expected. Tim our salesman was very informative, knowledgeable about the boat. We had to order the boat as they were sold out of what we wanted at the time Mr. Tim kept me informed on my purchase and made sure all the extras I wanted were I place just a really great salesman. Mr. Eric in finance was also amazing I actually got a better interest rate with them than I could get at bank. Mr. Eric also got me a quote for insurance which was $200 less than my insurance company. They take you out on the water and walk you through the entire boat on delivery, Yes they deliver also no charge! We went out on the water made sure everything was in perfect working condition before they headed it over to me. I CAN NOT express just how happy I am with the whole purchase and experience. I would never but a boat from anyone else! Thank You TNT Jody Bryant