One King West Hotel & Residence Reviews

Fast and friendly check-in. Rooms were clean and king size bed was super comfy. Text based room service too which is a fantastic touch!

Very accommodating, professional staff. Very nice rooms

The apple crumble desert was fantastic The restaurant has amazing service

Fantastic room and staff! Comfortable beds. Reccomend 100%

Nice hotel to stay. Spacious rooms. Every need of life available

Amazing and good service. It's very clean and affordable

Very clean. Helpful staff. Great amenities. Central location.

Was there for a wedding. Very beautiful place and professional staff. Cocktail time was great! Good appetizers of fried chicken drumsticks, beets with goat cheese and drinks served by staff. Food during dinner was ok but could be better, hence the 4 star. Had lobster bisque which was delicious. Loved the raspberry sorbet for cleaning the palette. Main course of couscous cake with rice and kale could be better if the kale was not so salty. My husband had the halibut, I tasted a piece and it was not as fresh as it could be. But I guess this wasn't a seafood restaurant. My niece had steak and she said it was so so.

Beautiful rooms, great amenities. Staff were friendly and accommodating.

The Wi-Fi kept disconnecting throughout the 2 days I was there, they offered a phone technical support line, but the phone line was also dead. Despite 2 days of promising to fix it, the Wi-Fi wasn't fixed. Breakfast options are abysmal for $25. Comfortable beds though, but overall not good value.

Excellent location, great room view, comfortable beds, outstanding & efficient service. Loved our 4-night stay!

Mini kitchen even has a dishwasher and a washing machine/dryer

Overall was very nice place. Washrooms need slight attention to detail, the shower rod is not bolted in so hung my towel on it and it fell. Also there are no toRowe hook it bathroom so kind of something that should be looked at it a high end hotel. Staff were pleasant. VALET parking was quick. Food is amazing and staff very nice and helpful. Much better than the Royal York we stayed at night before. The free WiFi is also a bonus. Nice desk and kitchen in suite we got. Will come back.

Hotel and serviced apartments. A glorious old, and high, building with stunning views if you're south facing. In fact, we're SE facing and can see the lake and it feels like almost to Qubec!

Beautiful guest rooms. Wedding facilities were beautiful and made for a wonderful night.

Have stayed multipke times, great suites with kitchens, newly renovated, nice and quiet, zero complaints. Reasonable costs, too.

Every part of the experience was accomadating. Professional and luxurious rooms. My stay was made extra special by the very pleasant and friendly staff.

Beautiful hotel in the heart of downtown Toronto. We stayed on the 45th floor and the views of both the city and lake Ontario were awesome.

This place is pretty posh. Lots of young well dressed coeds crashing after a night out in the Toronto Bars. The restaurant is very nice, and the lobby bar is pretty packed on weekend nights.

Stayed there first time. Very easy to find and convenient location at downtown. Room is spacious and has everything. The building used to be a bank so the lobby is quite small. Very unique and interesting.

One of my all time favourite hotels. The location is central which is a huge plus! The rooms are perfectly designed. The hotel itself is intimate and elegant.

Amazing location, right at the subway and close to Union Station. The room was lovely, but the atrium view was a bit strange - didn't quite fit with the style of the hotel. Concerage was helpful and friendly. I would recommend this place to anyone looking for the stay the city.

Room was very nice. Loved having all the extra amenities (kitchen) hated the walk from green p parking

Great, easily accessible location by transit but not so convenient by car. Nice looking hotel, well kept in cleanliness

This place would be a fantastic venue for weddings or other grand events. I was here for the open house. Definitely worth a visit when they have one. However, if you plan on having a wedding here, it is on the expensive side in terms of just the venue and the services included.

Great rooms; great location; affordable; wish they had better parking. Toronto a great city to visit.

Highly recommended for comfort, room size and location

This is not a 4 star, but a 3 star hotel. At my last stay bar staff was rude and management disrespectful. Checked out thinking everything was ok, untill I tired to check in again recently, and was told that I was not welcome. Hmm... maybe they didnt like the bad review I gave them last, which is why they get one more.

The hotel charges the credit card immediately after booking and not like other hotels only on arrival or departure! If you then - justifiably - cancel, you have to pay 2 credit card fees, so the cancellation is not, as promised, free of charge!

Love this place, my boyfriend and I always stay here when we're in Toronto!

Absolutely amazing. We had a chance to see the suite (1500)/ and a regular hotel room during a wedding. They were absolutely stunning.

Nice room, beautiful hotel and the basement vault is interesting to visit. King bed was quite comfortable and the room was clean. Bathroom a tiny bit small but otherwise nice. The tv in the room didn't work properly but there was a notice that it would be repaired or replaced within the next few days. Also couldn't find the ice machine. Didn't ask front desk but it wasn't well marked. Stayed 2 nights, 4th floor in the older half of the hotel.

There is a reasonably sized gym and a fantastic bar. The units are nice.

The room was great with an amazing view. The bed was super comfortable. The dishwasher in the room freaked out and was giving errors so someone just came up and disconnected it.

The situation is very good, in the financial center of Toronto and with access to the subway. The rooms could be a little more updated

Nice place to stay. Though the rooms can be considered cozy they are well designed and have everything you need.

We had an excellent suite room which was very reasonable for the price ($200CAD). We let the reception know of our anniversary and they were gracious enough to provide complimentary drinks as well as cheese and fruit on our first evening. We've stayed at a ton of hotels but these small gestures make a huge impression. The location is also very good in terms of walkability and transit. You couldn't get any closer to King TTC station and the new streetcar pilot project also makes east/west travel very easy. All in all, I would certainly recommend the hotel to anyone visiting Toronto.

Just visited a friend who came to town for the weekend, but the room and view was really, really nice.

Brutal customer service. The reps were more concerned with talking to each other /friends than helping me (a new customer). Finally when I was attended to, the rep had a horrible attitude and was annoyed that I had interrupted him. After I was told there was no rooms available and they had lost our reservations, I was told "that's what you get when you use hotwire" when I've never had any problems before. Extremely unprofessional considering the price, location, decoration if there lobby

The staff were very helpful and friendly. Went there for a wedding and received really great service by all the staff I came into contact with. Would definitely go back

I'm unsure if they renovated but this hotel is very nice. We were on the 24th floor so the elevators take long, but that is expected. Great location right in the heart of the city. Definitely recommend this hotel and it's great for the value.

Rooms were clean and well appointed. Access to the underground PATH system made travelling indoors during the cold easy. Location is nice. Right between the lake shore, ACC, cn tower, Ripley's, and Eaton centre, theatres, city hall and shopping.

This hotel and staff are second to none.
With a clean, comfortable, and friendly environment, I will never stay anywhere else when in Toronto.
The food was delicious, my room was perfect, the amenities were terrific but the icing on the cake at this hotel..... The Staff.
The entire staff were incredibly friendly, efficient, and accommodating.
A particular shout out to Andreas however; this is a fellow who will surprise anyone who meets him. I could list many positive personality attributes in his regard but let's distill it down to .... he's a genuinely nice person.

GREAT SERVICE. Very key for me to enjoy my experience at any hotel. Great job!

Beautiful modern hotel in downtown town Toronto. All aspects of my stay met or exceeding expectations.

Nice and clean room! Just the shower was a little bit small.

Jazz nights each month offers a great way to take in the venue.

Hotel rooms were nice and clean. Only stayed one night but everything was good.

Serviced the data center for maintenance. Great looking hotel. Staff always smiling. Can't speak on much else

One of the best experiences I ve ever received at a hotel! Amazing customer service. From the minute we arrived to the check out. Beautiful suite & we were given macaroons by the staff since my husband and I were there celebrating our anniversary. It s the little things like that that sets them apart from other big name hotels. Super clean and just over all spectacular!

The staff were friendly here, offering to flag is down cabs so we didn't have to wait outside. The room was so cute, with a separate tub and shower in the bathroom down to a fridge and dishwasher in the kitchen!

It was so beautiful and the staff were very polite.

Amazing hotel. Love their lobby bar, it has great music and the staff are funny and friendly.

Wish I could have gone! I ve been on hold for 50 minutes. Your call is in Priority sequence!

Well located and connected to the rest of the Down Town by "Path". Restoran and bar very good.

Classy business hotel in the financial district of Toronto. The building is connected to "the path", Toronto's underground walkway/mall. The building is well connected to streetcars and the subway. Union station is in (underground) walking distance.