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L
4 years ago

I had several ceiling lights in my apartment repla...

I had several ceiling lights in my apartment replaced by Selim from Omega Services. He did a good job, and was very polite and helpful. Other people I dealt with from the company seemed efficient and helpful too, and they were able to come out to do the job within a couple of days at a time that suited me.

S
4 years ago

Andrew and his colleague came and assessed and rep...

Andrew and his colleague came and assessed and replaced our dead instantaneous gas hot water unit. We only requested help around 6pm Friday night and was all resolved by lunch on Saturday.
No mess, no troubles. Thanks!

L
4 years ago

I was really pleased with the service I received f...

I was really pleased with the service I received from Aron Dewar and Sam C. They arrived on time, gave me the courtesy of an 'on the way' phone call (especially appreciated at 7.15am, giving me time to get up!). They diagnosed and fixed the problem quickly and efficiently. Aron was very helpful with lighting advice, and being tall he even reached down an embarrassingly dirty light shade for me to wash! A much appreciated and friendly favour. Price was good and I will definitely use Omega next time.

N
4 years ago

Worst company ever they rip you off big time I was...

Worst company ever they rip you off big time I was tolled over $5.500 for a aircon compressor when in fact it only cost $1800 had 3 quotes under $2000 each. Biggest mistake ever for signing up with them in the first place and as a result I lost over $800 even when I called next day to put everything on hold And not to order anything at all. Happy I cancelled with them. Never trust this company. Biggest rip offs.

S
4 years ago

VERY EXPENSIVE!!! Paid $240 to change a garden tap...

VERY EXPENSIVE!!! Paid $240 to change a garden tap AFTER a seniors discount and AFTER waving the call out fee ($50 to check leak on roof and ground), which according to the plumber was waved due to miscommunication on their end. So roughly looking at $300 to change a garden tap. Polite & professional .Job#713. It was for my 70yo mum.

R
4 years ago

cameron was here initially later joined by isaac t...

cameron was here initially later joined by isaac the boy completed their work efficiently and cleaned up afterward . we are very happy with all of the work done. jessie also called in the afternoon to check out our aircon have no complaints all of the boys were very friendly thanks omega

R
4 years ago

Excellent service from Kurt (Plumbing).

Excellent service from Kurt (Plumbing).

Showerheads, taps, toilets x 4. Pressure reducing valve at the mains etc.

Other smaller jobs done effectively and quickly.. all tested positive after water re-connected.

I highly recommend this service to everyone. You get what you pay for.

Regards Ronnie

M
4 years ago

The company was quick to response with their servi...

The company was quick to response with their services. Mathew was very professional, knowledgeable. He also showed a willingness to assist by asking if had any other problem.

Would recommend your services and Mathew to others.

R
4 years ago

Jo the electrician has done a fantastic job rebuil...

Jo the electrician has done a fantastic job rebuilding my electrical switch board to the latest design and also repairing my celling fans.
Jo, I thank you for your patience and your good work.
Reyad Couri

J
4 years ago

Cameron.B and Alex.M arrived at my house when they...

Cameron.B and Alex.M arrived at my house when they said they would and were very clean and well presented. They fixed my issue with one of my power circuits in no time and explained very clearly what the problem was. These young boys are a great asset to Omega and Alex was even nice enough to feed my cats for me which was a lovely help. Would 100% recommend to anyone to use Omega specifically these two technicians.

C
4 years ago

Omega technician arrived on time and without fuss....

Omega technician arrived on time and without fuss. Quickly assessed the situation and provided a reasonable quote for the job. Work was completed efficiently and professionally. Good work ethic, polite and respectful. I m happy with the works carried out by Omega.

D
4 years ago

David was very polite well mannered and efficient ...

David was very polite well mannered and efficient and efficient as a representative of you company he would be one of the best , he has resolved our plumbing issues and we are happy customers
Danny and Paula Wilson
Roberts place
McGraths hill

S
4 years ago

Recommended by our neighbours as they happened to ...

Recommended by our neighbours as they happened to have a magnet. Gave One star as is the minimum but wouldn't know because they never showed up. Wasted a whole day cancelling all errands, stayed at home patiently waiting for a no call no show right after a phone call saying they would let us know when they're on the way. Too bad. Could've been really useful as they offer so many services together. Ended up hauling in a plumber from across the way named Brad who was amazing!!! Lmk if you need a plumber. Still need an ac person ... plus minor house work but these guys are not reliable. First impressions stand out and these guys did not make an entrance at all!

J
4 years ago

Over the last few weeks we have Jack,Daniel ,Micha...

Over the last few weeks we have Jack,Daniel ,Michael and Tim,

They have been working in very warm conditions fixing our ageing air conditioner.plus installed an out door spot light.

They had to deal with two dogs one a female and us.

I have to say there punchulaty was excellent,there manors and courtesy was next to none.

Not to mention that through very hard work they managed to get our aging system working and also improved the efficiency of the system.

I will give them a gold star and recommend them to anyone.

John

N
4 years ago

Joe the electrician was great! Super friendly, ver...

Joe the electrician was great! Super friendly, very professional and did a top quality job. Chris the Kiwi was also excellent. Omega aren t the cheapest but they are the best and all their work is covered by a life time warranty.

C
4 years ago

Omega home service

Omega home service
Fast efficient service back up with good communication and professional service technicians that arrive on time.
Number now saved for my future electrical and plumbing requirements.

A
4 years ago

I found Mark very helpful, locating the problem pr...

I found Mark very helpful, locating the problem promptly and explaining the results and implications. He gave me a quote which was accurate and his organisation of follow up staff to complete the job worked very well.

S
4 years ago

We used Omega to inspect our drain due to blockage...

We used Omega to inspect our drain due to blockage in the toilet. After the inspection, it was determined that our whole sewer line needed replacing. They started working next day. The guys from Omega (especially Romer, Steve and Josh) were always professional, polite, early to arrive and good at communicating what was happening during the process. We would recommend their services to anyone needing work done on their home.

L
4 years ago

We are extremely happy with the responsiveness, pu...

We are extremely happy with the responsiveness, punctuality and professionalism of the Omega Services team who replaced our hot water service. We are recurring customers because of the quality of their workmanship, friendliness and cleanliness.
Thoroughly recommend you use Omega Services.

K
4 years ago

Cam & Tom installed a new power board , smoke dete...

Cam & Tom installed a new power board , smoke detectors & light fitting today. I found them to be very efficient & courteous & Cam kept me informed throughout the whole process. They also cleaned up when work was completed, which I have found is not always the case with 'tradies' these days! All work upon completion was checked & Cam talked me through everything that had been done. Thanks, my home is a much safer place now!

C
4 years ago

We called Omega Plumbing after the company our str...

We called Omega Plumbing after the company our strata manager called, refused to come out at 4:30pm to help turn our broken hot water system off. They were punctual, friendly and willing to answer all the questions we had. Fernando did an excellent job replacing our hot water system. We would definitely use him again.

Y
4 years ago

Highly recommended. Matthew did great job for fixi...

Highly recommended. Matthew did great job for fixing our dishwasher problem by clearing kitchen and laundry blocked drain. He is very professional and explains everything clearly before doing the job. Very friendly to deal with and wonderful service .

D
4 years ago

I called to book in my annual warranty service thi...

I called to book in my annual warranty service this morning, and an Omega plumber was able to come out the same day. Not only was Adam super efficient and friendly, but he fixed a mystery plumbing problem that I'd had for TEN YEARS! No more stench of greywater from the drain behind the washing machine every time it's a hot day! Thanks Adam! :-)

N
4 years ago

Good service, but extremely overpriced. I was char...

Good service, but extremely overpriced. I was charged $400 to replace a simply RCBO safety switch.
I called and spoke to the manager, and tried to reason with him, but he refused to budge. Definitely won't be using them again. There are plenty of other companies that won't loot you.

I
4 years ago

Everyone has an Omega horror story.

Everyone has an Omega horror story.
Needed a leak fixed - they said it was the toilet and replaced it - once toilet was installed, discovered the leak wasnt the toilet (photos below is from how they 'finished the job' - got the sonic guy to come out for $1700 for 1 MINUTES WORK - discovered leak was directly behind the toilet - replaced pipe - $6,000. Charged for things they didnt even do (second removal and re installation of toilet) scratches all over the tiles and metal fixtures - had a different company come out and point out how they didn't even install all the correct parts causing the toilet to leak from the bottom again.

S
4 years ago

The cost to repair was $5k so we were told by the ...

The cost to repair was $5k so we were told by the plumber from Omega Home Services about the OpenPay method where we can pay as installment. With fiance it comes with admin fee plus another admin fee of $3 .95 twice a month. There was no clarity about the hidden fee provided by OpenPay or the plumber from Omega Home Services. Really bad service....be careful

G
4 years ago

Good technical service, write advise, ob well done...

Good technical service, write advise, ob well done & on time. Unblocked the dodgy drain & Clearly identified my problem, in correct location & I was able to fix the root cause the same day after a short visit to bunnings,

Awesome, thank you Aaron B techy & Omega Plumbing Services

A
4 years ago

Matt's is an awesome human unlike any other tradie...

Matt's is an awesome human unlike any other tradies, being very blunt here. Honest person with a can do attitude. Pleasure to do business with this man, especially highly recommend for elderly persons so that they have peace of mind & won't be getting ripped off like other scamsters.
Many Thanks to you Matt.
Akbaruddin Syed
16 station road
AUBURN.

v
4 years ago

The plumber arrived promptly on the first two visi...

The plumber arrived promptly on the first two visits. Unfortunately the pipes under the kitchen sink leaked after the tap washers were replaced. When I phoned up about the problem I was told that someone would come the next day, phoning me 30mins before arriving. So we waited at home all day. At 3.30pm I rang up to ask if the plumber was still coming. I was told that I had not been booked in. So I was booked in for 8.30 am today. The plumber arrived at 7am.
The plumbers have been very courteous and helpful. However the booking system needs to be improved.
V. L.

A
4 years ago

Very happy with the team at Omega. When our hot wa...

Very happy with the team at Omega. When our hot water system died completely, I contacted Omega via their website and received a call back shortly after. We had a new unit installed by the end of the day. The plumbers were all friendly professionals and I d use them again and recommend them to family and friends. Thanks guys!

A
4 years ago

Initial response was prompt and solved the immedia...

Initial response was prompt and solved the immediate problem temporarily until the proper fix was done a week or so later. When the proper fix was done the guys were on site promptly and worked hard over two days to do a permanent fix.

M
4 years ago

Aron D & Sam C from Omega Services were really fri...

Aron D & Sam C from Omega Services were really friendly and knew the job they were doing.

They found the fault within minutes and fixed it in almost no time.

I highly recommend them for any sort of electrical fault.

Keep up the good work guys!

D
4 years ago

Quick initial response. Installed temporary hot w...

Quick initial response. Installed temporary hot water service so we would have hot water overnight. Delivered and installed new unit next morning. Removed all rubbish and old tank. Very neat work. Many thanks.

A
4 years ago

Avoid this company!

Avoid this company!
Quick Service, but the cost was unreasonably expensive !!!
Our hot water system stopped working 2 weeks ago, we rang up Omega Home services to have the unit replaced. Matt came within 1 hour and confirmed that the unit need to be replaced and gave us a quotation of $3671.8 for the supply and installation of a new unit. We had to pay the full amount upfront
The new unit was delivered within 1 hour, it's a AQUAMAX-G390SS-HOT-WATER-STORAGE-155L system. The installer came in later in the evening and finished the installation within 2 hours. However the new hot water was not working and the installer had to return later that night to refix it.

We checked the price of the unit the next day , the unit cost about $1100.00 to $1200.00 ,There is an online quote of $1398.00 for supply and install of the similar unit ( Same Day Hot Water Service). That means Omega Home Services charged us about $2500.00 for the installation !!!
We checked with a local hot water system supplier and was told that a normal installation fees is between $400.00 to $600.00

We did not think the fees is justifiable . We contacted Omega 3 times to explain the cost, we received no reply so far.

Avoid this company. Get a few quotes first. They are just too expensive and you wont be able to get any reply from them afterwards.

c
4 years ago

Be careful while doing booking, all I wanted to do...

Be careful while doing booking, all I wanted to do is to replace sensor light which is faulty, instead of quoting over the phone they said we will have to send some one to quote and compare to other electrician, quote from these guys was double....... what a rip off, wasted my $75/- on a call out

D
4 years ago

We used Omega plumbing for the 1st time for some r...

We used Omega plumbing for the 1st time for some roof top solar piping, leaking toilet and installation of a water pressure valve. From the very first call, their professionalism and thoroughness was impressive. Details recorded properly and was told we would get a phone call prior to arrival.

As promised we got the phone call and the plumber turned up right on time. He checked out the work required, explained it all to our satisfaction and prepared a thorough quotation for our approval. The job required them to come back the next day.

Same process occurred the next day and we were very happy with all the work. Very courteous and professional tradesmen.

Highly recommended and will use them next time. We also took up one of their plumbing and electrical packaged we can cover more than one property of ours.

J
4 years ago

Joseph and Sam did a terrific job; listening to wh...

Joseph and Sam did a terrific job; listening to what we wanted and finding a product at good value that met our needs. Their installation was top quality and again responded to all our needs. We will definitely use them again, and would recommend their personable and professional services

A
4 years ago

Great service, I've had a fair bit of work done, l...

Great service, I've had a fair bit of work done, large jobs like complete drainage replacement and small jobs like a leaking tap. Real professionals.

I recommend these guys if you need any kind of plumbing work done.

C
4 years ago

Amazing! From the minute my call was answered I re...

Amazing! From the minute my call was answered I received nothing but sound advice and help from polite, professional, friendly and CALMING people, who clearly empathised with my plumbing emergency - they reported my issue to Sydney Water when it turned out to be bigger than Ben Hur, gave me Syd Water reference number and phone number and even called back to find out how things had turned out! I can only say that I wish every business in Australia was like this one.

V
4 years ago

I used Omega to move an air conditioning system in...

I used Omega to move an air conditioning system in Dec19 and upgrade our touch control panel with new technology. I found their end to end service fantastic. Josh and Matt worked through blistering heat to get the job done. They were a pleasure to deal with and our system is working way more efficiently than it ever was. I would recommend them to all my family and friends.

S
4 years ago

Luke Saunders was ontime, extremely polite and pre...

Luke Saunders was ontime, extremely polite and presented himself in a professional manner. I was satisfied with his work and his ability to explain the work progress in language i was able to understand. I would highly recommend Omega services.

K
4 years ago

Did a good job not cutting too many holes in the g...

Did a good job not cutting too many holes in the gyprock to install some new power points but damm they are expensive. They did so called investigation to find TV antenna splitter with no results. Overall guys r good but i still feel the pain on how much I paid.

Omega Services, Inc

Omega Services, Inc

4.3