Oconee Regional Medical Center Review

Emergency room wait was acceptable, staff very nice and accommodating and I felt comfortable with their diagnosis. Unfortunately I had to be admitted for a few days. Care, food, Dr. services and respiratory were all very good. My only concern was employees voiced concerns over older or non-working equipment which delayed or in some cases prolonged results. U r on the road to being an excellent care facility.

Good luck.
C. M. Buck

I have always received excellent care in the outpatient services of this hospital as well as inpatient. The staff seems to genuinely care about me and work to be thorough.

I really liked the doctor and the nurse, who helped me thru the hospital. I really enjoyed our conversations and yall's dedication. Thank you so much. I also like to thank my doctor.Thank you. I feel better now.
-Linton S. (Patient#9)

This is the worst place to come for any illness or labs been here since 2:15pm still here...don't understand and I wasn't going ro give a star period

We came in Thursday to the ER and are now in ICU. I just want to say how well we have been treated. Everyone has been so good to us and and so caring and the care we are receiving is great.

Our son was taken here after being in a pedestrian-vehicle accident. Result: leg fracture. He was seen promptly and got good treatment. Thanks so much!

Not long in waiting room. Ran a full work up on my husband. After the results came back we were informed but were in ER forever. Over 10 hours before he got a room. The nurses don't respond quickly to the call button. Told the NP we called and said she wasn't told

I wish I could give this place a negative star rating but I have to at least give 1 star. My husband visited the emergency room at the Milledgeville location on February 12, 2019. We arrived at 9:30 pm and the department was very busy, which is understandable. We were taken back for certain tests and a chest X-ray but then sent back to the waiting room. There were multiple people waiting that had been there for hours and forgotten about. My husband was severely sick and was never seen by a doctor. He is also diabetic and they never check his blood sugar. Around 12:30am I asked the receptionist how much longer we would have to wait and she stated that it would be about 3 hours more before he was seen. I told her that we would have to leave because he needed to lay down. She had him sign a document that we later found out was an AMA document. She never explained what that document meant. My husband called the hospital the next day and asked for the results from the test he had done. The lady put him on hold and the phone hung up. We went to the ER department to speak with someone and the receptionist was very rude and stated that he would have to be re-evaluated to know what was wrong with him. She also stated that he would be responsible for the bill and that it was his fault because he left without being seen. I would also like to state that there were multiple patients in the hall not being seen, including a gentleman that was rushed in having stroke symptoms. I am not aware of the proticals but my husdand and other patients there that night were treated unfairly like they did not exist. After this incident I will not be using the Milledgeville location anymore and will not recommend this location to anyone. The nursing staff is completely unhelpful.

The support staff was good but the Emergency room doctor and the Hospitalist never did a Neuro exam on a child who came in with a head/neck injury after cheer incident. They never once asked her to open her eyes nor touch her. I was absolutely dumbfounded and could not believe it. Be careful and aware when taking you loved one there.

Came in here with chest pains due to a fall. Had to sit in a waiting room for awhile to be questioned with a rude attitude. Then to be sent back out to wait again then sent back for x rays and sent back and all that to be told there is nothing they can do. Rude staff members.

Very scary hospital. Was concern about the care my love one is receiving preceded to ask the nurse questions about the care which the head nurse the called the hospital police and had me served with a Loitering notice and removed off the property and said I can t come back all that over asking for an appointment to meet with administration to address my concerns cause I felt like my concerns was not being address. To leave your loved ones in a place where you ask question then the police is called on you and false accusations are made by the head nurse is scary . Please pay very close attention to your loved ones care at this place

Today was the Best visit I have received at the ER.from check in to being discharged was all great.maybe the change that was made is what this place needed.way to go ER dept. Everything was fast from the nurse pat.and Xray and meds. Very pleased.

The ER is so rude and uncaring! I have had what I think is a sinus infection but I called the ER and started explaining. She hung up on me! Called back and she answered with a sorry attitude "Navicent Health Baldwin UHH!" like that. She said everyone that is being tested is coming up positive and it was up to me. Didnt ask if I am high risk or anything which I am and that was that. Going to make an appointment with CVS drive thru. Don't wanna go to that place! I know they are stressed but that was very unprofessional.

Ive been here 5 hrs with my gf and they still havent called us back there to do blood work if i could i would seriously rate this hospital as 0 damn stars.. i mean like for real get yalls head together...

This review is about inappropriate charges/billing. Over the years, I have had to have sutures/staples at ORMC/Navicent Health Baldwin. I was always told when to return to have them removed and that there would be no charge for the removal. AND until the last time in Nov 2018; there had been no charge.... When I checked in on that day; I did not have to pay a co-pay---- just like all the other times. So, I did not expect any charge that time. I just received a note from a collections agency saying that I owed the hospital $50. Of course I questioned this charge. I was put on hold for an extended time and then told that the supervisor said that they now charge for removal of sutures. Had I known that (which was contrary to what I was told); I would have had one of my nurse friends remove the stitches. Not only would I have saved the money they now say I owe; I would not have had to wait in the unpleasant atmosphere of the ER where I was exposed to many people coughing, etc....

Quick and Excellent
I see alot of bad reviews but my time at the hospital was amazing. I had a pretty bad allergic reaction and the doctor/nurses were very responsive to what i was telling them. Everything from the registration to receptionist was great. Thank you! Very good environment

Took entirely too long to get seen about, it was messy and they had used needle caps and plastic all over the place, bloody gauzes here and there, no where for you to sit because the there was cords and equipment in the chairs. Not happy they should do better I recommend going to Macon.

ER sucks. They do not care about people on psych holds. They leave you sitting with your loved one for hours and hours in a straight back chair. I have had to go through this difficult and heart breaking process here twice now. They have left us now with no information from nursing staff for 9 hours this time. They offered us no drinks in that time. They sat a disgusting meal on my loved ones bed for breakfast and left it. No beverage. I told a nurse up front I did not know who was assigned as our nurse this shift and have no idea what is happening as of today and haven't signed our transfer paperwork yet. She told me she would send my nurse in. That was over an hour ago. They are not that busy. This is the same treatment we received the last time we had to come here. I will not use this facility again . Icing on the cake, the bathroom they allow my loved one to use had "dried fluid" looking areas all over the floor and a huge dead roach all night. I am so over this hospital. Uncaring nursing staff for the most part, unprofessional sitters, nasty.

This place I wouldn t recommend to anyone of my loved ones. We spent 13+ hours waiting to get answers. It was run down uncomfortable and we were stuck in a room with sick people coming in and out for more than 13 hours!!! The doctor was arrogant. The nurses didn t know that their patients had RIGHTS. Something that should be known by a HOSPITAL patients rights. They didn t acknowledge them or even pretend to know what we were talking about. They didn t give us any information for 13 hrs!!! Terrible place. I d drive another hour somewhere else. If I could give it negative stars I would.
Thanks for coming to my long post!

The women in the emergency room are very unprofessional. I am trying to find out information about my mom, but each time someone picks up the phone, they literally hangs the phone up.

Honestly deserves 0 stars. Would never go here even if my life depends on it!

I thank God every day that he put Dr Rion in the right place at the right time. I was in horrible pain and it did take the staff a long time to give me meds but they also had two cardiac arrests to deal with.Dr Rion explained what they were going to do and what the outcomes could be. I was quickly taken to surgery. I woke in ICU feeling so much better. It hurt when I stood up the first time but nothing like before surgery. I left Navicent with 4 1/2 feet less of my small intestines and the greatest respect for Dr Rion, ICU nurses and staff that took care of me. Even the lady who brought my food trays was wonderful. I was served a food I couldn t eat so she walked to the kitchen and got me another meal. Thank you For all you do.

Horrible service ... this is an emergency room not a waiting room .... it seems that there is not one caring person in here ..... have been here since 8 and it now 11.... I should have went to Macon..... if you have an emergency please go to macon

Wished I could give 0 stars this is the worst place ever.. My dad has congestive heart failure and both lungs filled with fluid .. Well nurse comes in room and tries to give him his medicine with his bare hands no gloves no cup nothing. Then the nurse coming to get him to take him for a procedure the nurse was gonna take him down for something that someone else was supposed to have done .. they also were gonna use the blood work from the 5th and it's the 8th everyone knows that you do blood work before any procedure . There are multiple of other things that also went wrong.. I would not recommend this hospital to nobody ..

The only reason I gave them one star is because I couldn't get here until I did. This is the worst place on earth for anyone to bring a loved one when they need medical care. They have too many people telling different things and half of them have no business saying anything. I will never step foot through their doors again and neither will anyone I love. I wouldn't bring my worst enemy there. They get ZERO stars from me!!

I have left messages for the business office and they never return my call. I call to speak with someone today called several times phone just hangs up or rings forever and then it finally hangs up

It is ridiculous for my 2 year old grandson to come to the er vomiting in milledgeville ga and hes waiting an hour and a half with no treatment he is vomiting in the waiting room I see why people DIE here. Emergency means right away hes a baby DO BETTER I'm very displeased with this lack of patient service

Great nurses and doctor but the wait of the emergency room is terrible I mean they need more help and faster services I was there because of chest I got here at 1:30 it's 6:03 and I'm still here ...

My experience with the nursing staff on the 3rd floor was very nice. All workers were very concerned, very helpful, showed sympathy for me. Very professional, prompt service. Just a great team of workers overall. Respectful, and Awesome!!

OKAY!!! So, the nurses took forever to come see me. I arrived at the emergency room at 2:50 and have been here since 5:53 in the morning. I m sleepy and tired. I came here because I had bad stomach trouble. Only thing they have done was the urine sample and the doctor came in to say he was going to have them do a blood test. The doctor was in my room at 4 and still no nurses have came to take my blood.

Output surgical experience was favorable. Appt for procedure coulda been earlier in the day, but they ran on time & were very kind.

I interviewed with the Manager, Katie in centralized scheduling twice for the same position. I ve always done well in the interview but has never been offered the position. I know I m very well qualified for the position. Before accepting the second interview offer with her, I asked if she wanted to still go through with the process because nothing has changed since the last interview which was within a year or less time frame. I even refreshed her memory to help her remember me, which she did!! I honestly feel disappointed because I feel as if Katie judge by ethnicity and not by the qualifications for the position. Why would you want to re-interview the EXACT same person again? If I were selected for an interview, twice; obviously there ARE qualifications within my application/resume that fitted me for the POSITION.She was a nice, friendly person that I pray and hope one day that she will do the RIGHT thing for all...I help conduct interviews at a neighboring hospital (peer interviews) so I know how the interview process works. Interviews are conducted amongst everyone of all Backgrounds, just to say the process was done And then to winged out people based on their ethnicity.

I rate 3 stars simply because of maybe the nurse in charge of ER 5/22/18, Ms. Taylor Avery. My husband was receiving chemo treatment at the Cancer Center in the same parking lot. He had an allergic reaction. The nurses there gave him meds to reverse the reaction until the EMT could arrive and transport him across the parking lot to ER. WELL, what a warm and caring welcome received! Mrs. Avery precedes to tell EMT he should have called before he got there. She has no beds avail. Another nurse comes up to try to turn the situation around. Mrs. Avery tells her, " this "s***t" falls back on me". I was ready to say something when other nurses on duty came to my husband and put him in an ER room. The nurses that attended to him were very professional and showed compassion. My complaint really goes to Mrs. Avery. Her first priority was to the patient, NOT to make others feel incompetent or inferior, for they know just as much as she does. Second, if she had a problem with EMT, she should have confronted them AFTER the patient was in a room NOT while waiting in the hall! Her ethics were unprofessional and showed no empathy at all. I do want to thank the other nurses for being kind, caring and pleasant. Mrs. Avery owes them a thank you as well! For they were the ones that turned this bad experience around. Maybe Mrs. Avery needs to take lessons from them!

I have been here for 5 hours. It appears they do not have a medical staff just nurses. Worst experience in an er in my life. I have flu. All they have to do is hand me the prescription for tamiflu

Wonderful nurses!! wonderful ER registration!!! And Great lab tech!!!!!

I've been to the ER department twice. Once for a kidney stone and another time for an allergic reaction. Both times I recieved care in a decent amount of time given how busy they were; however, I have a problem with being charged by doctors who never makes an appearance. Both times I only spoke with the PA, and both times I had to pay an outrageous amount for a doctor I never so much as met.

My brother has been admitted to the hospital from the War Veterans Home 3 times in the last month. I could not ask for any better care for him. All of the staff have been so kind and caring both to Steve and to myself. They have gone out of their way to answer question and alleviate any fears I might have about the situation. The hospital was clean and I had no fear leaving Steve there. The nurses were kind enough to call me and keep me in the loop of any changes in his health and his treatment. I live 2 1/2 too 3 hours away and I really appreciate being kept in the loop. The office staff have been outstanding in helping me with paperwork and working with VA and other programs. They have taken a load off my shoulders. Oconee Regional Medical Center is something you all should be proud of.

I ve had to visit the ER twice this month to a chronic illness. My primary doctor was out of town and each two of my visits were emergencies. The nurses were really nice and I didn t have to wait too long for treatment. I m glad I came here. I just hope I won t have to return lol

I've been to the emergency room twice since last year. The treatment we received was outstanding! They were very thorough and kind hearted.

If I could zero stars I would just because of the wait in the emergency room! It is a emergency room for a reason!! NO ONE should have to wait 2+ hours to be seen or receive information on their health! Will NEVER come here for an emergency or recommend anyone to, EVER!

I've had two visits in the ER. One under the old management and most recently under Navicent. I'm grateful for their service, compassion and dedication to care of their patients.

Great experience last week. I had to bring in a college student for stitches on her shin. We were in and out within an hour. It may have been luck of the timing, but the nurses and staff were so friendly and helpful! Thankful!

Hours and hours of waiting in ER. They get you triaged quick so they can say the wait is low, but when you get in the back it s full stop. Unless you are a severe trauma patient you will be waiting and waiting and waiting.
There were several safety violations that I could see from my little foxhole of a treatment area. This hospital has really gone downhill since purchased by Navicent. If you can make the drive to any other hospital it s worth the trip. You would die here while everyone stands around talking about how busy they are and not doing anything.

This hospital is horrible. Majority of the nurses and doctors have the worst attitudes ever. No compassion and no thoughtfulness. Just plan old rudeness and disrespect. Even in labor and delivery. I have ran into MAYBE. 1 or 2 compassionate nurses that will listen to your complaints and actively try to find a solution. Then there are the others that trest you like youre a child and/or just cant comprehend what youre saying or treat you like you are ignorant.

It was one of the best experiences I've ever had in an emergency room . The staff was very nice, considerate and professional
I was seen immediately and it was during my Passover season and on Easter Sunday. I will nrnev forget the service or kindness I received.
1yrn 11 months later, these bureaucrats are trying to get me to pay $1013. Said I wasn't covered by my insurance company. Last year it was $438, due. Metro plus contacted them and every was good. Coverage was good. Now I have long term manage care n a new higher bill. They didn't know it's covered by the same Co, Metro plus. Smdh . Once again Metro plus came through.

Horrible experience! My son waited 8 hours before getting any attention in the ER. He was taken there because he could not stop vomiting and was so dehydrated, he had to stay overnight! I would never go there. Had my husband let me know they were going to an ER I would have demanded he go to Eatonton. Stay away!

This is a pretty good hospital.They got me back quick and the Doctor, nurse and CT lady were all really nice. The only reason they got a 4 star instead of 5 star is because after my tests came back I was still having a lot of pain and the doctor came in and told me he was going to go put in for more pain medicine for me. I confirmed he did put in for the medicine right away but it took the nurse over an hour to bring it in. I paged them a couple of times and asked about it and my husband asked about it, but the nurse forgot to bring it for a good while, so by the time she did bring it in I was in horrendous pain. It was in the middle of the night and they were slow so I'm not really sure why it was such a long wait when the orders were already put in, but it honestly may not have been the nurses fault, she may not have just forgotten about me and the meds, that was just the thought I had at the time. In all honesty, this is an emergency room, so she could have been busy doing something else at the time. Over all, this is a really nice, clean hospital. Very friendly staff.

I was recently a patient in your hospital and I did not have a good experience. First of all the breakfast was never edible, lunch was easy to eat and dinner was always overcooked and dry. The eggs tasted and looked like colored cardboard that smelled like eggs.
The staff was courteous and always wanting to help. My treatment on the other hand needed a lot of help. I went in light headed, dizzy and dehydrated. I was given fluids and admitted to a room very late that night. During my treatment my temp kept fluctuating from a slight fever to normal. The Dr. said that all my tests were good and normal and there was NO infection but he wanted to keep looking for and infection that is causing my temp to give me a fever. In the morning I was told my temp was 98.0 and later that evening it was 98.9. Then I was told my morning temp was 100.2. If my temp was so important why wasn't it taken more often. To me the Dr. to see the symptoms of dehydration and was trying to find something more to warrant giving me more antibiotics. I signed myself out and feel the Dr. should have discharged me.
I DID NOT WANT TO GIVE ANY STARS BUT IT WOULD NOT LET ME POST IT UNLESS I DID.

The people who answer the phones are rude and unhelpful

Small town hospital where everybody knows everybody.. Sometimes can be good, sometimes not so great. Staff is very compassionate and caring.. Greatly appreciated

They are very unprofessional and do not care about patients. Even kids.

I cannot speak for the entire hospital, but the care I received in the Women's Services ward was excellent! All of the nurses were attentive to my needs during labor, delivery, and recovery. They guided my family and me through the whole experience and thoroughly explained each step. It is evident that the L&D team are very passionate about their work, and they provided a level of care that every new mom deserves. Thank you!

My mother was out of town for work and required medical assistance and this was a total waste of a trip to receive treatment. She was having pain in her arm/shoulder area and was experiencing extreme vertigo causing her to vomit with any movement and rated her pain as a 9 (my mother has the pain tolerance of a grown man who can rip his own ingrown toenails out without even flinching) so I knew that this was pretty serious. I drove 2 hours to be by my mother's side. First, we specifically asked for a medication for vertigo after all the test were run in which the doctor replied "There is no specific medication for vertigo." Really?!? Um....Antivert, maybe? They also never offered not one time to medicate my mother for pain/nausea even right before she was discharged. I asked the nurse if she could be medicated since we were out of town and did not know when or where we would get prescriptions filled. She stated she would go ask the doctor if that would be possible in which she sent a different person in to tell us that she would not be medicated prior to discharge and that "she can just go get her prescriptions filled." At this time, my mother still rated her pain as a 9 and could not move without vomiting. While waiting for an hour for the doctor or nurse to return to my mother's room after he told her someone would be right back to discharge her, she walked up to nurse's station where she found the doctor standing and asked how much longer it would be & he actually told her that he forgot about her! This may sound like an impatient patient but wouldn't you be impatient if you had pain and nausea that you weren't being treated for? I mean, this is a place where you come to be treated, right? Also, at discharge I asked the nurse if the doctor could specifically prescribe Antivert for her vertigo in which she replied "You never told us you had vertigo." Wow.......I bet we said vertigo, left arm pain, nausea, vomiting a thousand times while sitting in the Emergency Room. All of my mom's paperwork had her last name misspelled and after the third time of telling them that is was incorrect with no change, we just took it with us. Finally, after everything was done and she was ready to leave, the person who took out her iv turned around and threw her trash in the garbage and said "Alright, ya'll have a good day" and walked out. Is it not required for staff to assist or at least offer to assist patients to their vehicles? Especially if one of their complaints was vertigo and were barely able to walk without stumbling? The waiting room was packed with people standing waiting to be seen but does that make it ok to give patients crappy medical attention? I've been a nurse for 7 years gaining the majority of my experience from acute care hospitals and long term care facilities so I understand exactly what it's like to work under pressure in the medical field. If I could rate this with zero stars, I would. This place needs to hire staff that actually know what the hell they're doing.

For the baby foot prints they didn't even fill out the name/ date of birth/ length/ weight/ time of birth. DO NOT HAVE YOUR BABY HERE. The good reviews on this hospital have to made by staff. The rooms aren't clean. In your hospital bag make sure you pack some sanitizing spray and wipes.

Would gladly give 0 stars if I could. I can t count how many times I ve been misdiagnosed or my personal favorite is when they take my insurance, scan it, say they re going to run it and then I get a bill in the mail saying I claimed Self-pay then when I call to ask them why they didn t run the insurance they say they have and I owe nothing and then multiple debt collectors call me saying that THIS hospital say I STILL owe them money! At this rate you d have better luck treating yourself at home.

Discrimination regarding disability.Rudeness by either employee or a volunteer is unacceptable..If a family member needs a support person whether it be for mobility or or communication difficulties it should be allowed for that support person to stay with them for the time they are there. . Some people have no common sense. Also you can't get any one to return a phone call or give A correct number for responsible person. Poor communication and unprofessional

This hospital apparently split the bill into several smaller bills, never mailed them to us, and never contacted us any other way. We thought insurance covered things until we got a call from collections months later. It has been six months and we just received a new letter where they have sent us to collections for some other bill which they never contacted us about. They have our correct street address and other contact information on file and have had it this whole time; they just never made contact. Calling them gets you nowhere. They tell you that, once it has been sent to collections, there is nothing they can do. This is GARBAGE and should be illegal.

Probably the least help ive received in health care. Waited 7 hours to be diagnosed with what I told them I had in the first place. Waste of time, human resources, money, and space. Nothing should take that much time, along with the lack of effort and little resources used for my treatment. Navicent Health Baldwin thrives on poor service. Thanks for nothing dudes

They are slow and take there time no matter the amount of pain or any thing they don't care!!!!

Been here over almost 2 hours still haven't talked to Dr. Thought I was having a blood clot in leg and hip.

I had an appointment for an ultrasound, so I arrived a little early so that I could register and still be on time. I ended up waiting for over 2 hrs to have the procedure done! No one even even bothered to check on the people that were waiting nor did they let us know what the hold up was. I ended up leaving.

I really was unable to have experience.....My grandchild was referred there to have x-ray and bloodwork. She has Tricare East Prime insurance and after they started taking our information they said they did not take the Prime and we had to drive to Macon to the Parent Navicent Health Hospital. They took us with no problem. We were shocked and so was my granddaughter. Yesterday we were referred again , once again EKG had to be at the Macon Hospital. Do not understand this. This is a retired military family and they are put through this. Why?????

I cant beleave that they have us waiting in emergency waiting room not seen for now 5 hours.
Update now 6 and a half hours saw the doctor for 3 minutes. Now 2 hours waiting to see the nurse. I've have never been in a hospital that has no respect for urgency

Rude staff and doctor. Unbearable wait after you make it to the emergency room. Had to call 911 just for someone to come see me. I hate being that dramatic person but the pain was absolutely the worst pain I'd ever felt. Nobody cares about you. If I had been dying, I would have died. I was also misdiagnosed but I can forgive that because even I didn't know what was going in with myself. But everything else, unacceptable.

They sent me home without treatment and is charging me for treatment I did not recieve!

Went to the emergency room on the recommendation of the Cancer center at Northside hospital Atlanta. A nurse took my blood pressure and temp. They then sent me to the lab, and then a chest x ray, don't know why. I then spent the next 5 hours wrapped in a blanket sitting in the waiting room. After 5 hours we decided to leave with out ever seeing a Dr. or even a Physician assistant. I am 77 yrs old with cancer and this is the worst hospital experience I have ever encountered.
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I wouldn t even give this a one star! They falsely diagnose ppl/babies without really looking into what is wrong first. You have the technology....USE It. I have to diagnose my kids first.

Yes I know you are sorry you did not meet my expectations. I agree

Wouldn t even let my 1 yr old see a doctor. Say in the hallway for 10 mins then discharged. Went the next day with my mom and they poked her over 12 times just to draw blood!

I spent 2 days with my father in ICU who was really sick. The nursing Staff Exespecially Page went beyond and above to make him comfortable. Thank you all for such wonderful care in the way you did your jobs.

The worse hospital on the world. Waiting 4 hours just to get 2 stitches on my finger When is nobody on the emergency waiting room only me. Unbelievable

I will not be back, first problem was when i arrived fri to do paper work i had to get blood work done for Monday. They put a wrist band on me but didnt inform to to keep it on so arriving Monday i had to redue it all over , when getting prepared for c- session couple nurses acted like they could do a iv.they couldn't do my epidermal i got poked unnecessary, .the last day the nurses at rude. Bitching bout some miss placed. Diapers. A rn name of Andrea. .. On the delivery ward... Then i was told i would get a diaper bag full of items to go home in didnt get it... But another family did, i grab one of there cheap blanket to wrap the baby in one nurse said i was allowed to take it ,crazy then while leaving i was expected to be in a wheelchair since i had a c session i had to,walkbout really im calling and doing complaint on them,i see why they hit bankruptcy

ER Moved slow. If you are dying, don t come here cause you will die before you receive care. Staff is awful and don t care. Only care about getting to the end of their shift. Had a test that took 45 minutes but it took them 3 hours to get back with me on the results.

I couldn't breathe while in dialysison Wednesday so my sister brought me here and they been awesome so I been diagnosed with pneumonia.I will keep y'all updated but so far Everyone had been very helpful! also this is my first time here.

I just moved here and I went to the hospital in the town I live in to see about my gas problems well I still was having problems went back to that hospital and had a horrible doctor and he refused to do an xray... I came here and the nurses were very nice and the doctor didn't hesitate to do an xray to make sure there was nothing else wrong... The wait might be a little long but it's worth it

All doctors are outsourced and are incompetent. If you ever recieve attention from a doctor you're lucky but only if they can diagnose you quickly. If you aren't diagnosed quickly they will forcibly send you to a mental hospital or arrest you. Your choice.

For one, in the emergency room it takes forever to get seen and they dont do a good job like they are supposed to. Either they need more rooms or they need to step their game up. Some people have been here for hours. And for two, in the labor and delivery (nursery) they dont watch the babies like they are suppsed to. One of the babies i went to visit , his oxygen tube fell out of his nose and it was out for about 10 or 15 minutes while the nurses were eating their pizza and having conversations in the other room.

Outpatient surgery:
Pre op was quick. Staff very nice and informative. Lab tech friendly.
Surgery day was another good experience.
Nurses very efficient and caring.
All employees that we had contact with was excellent.
No long waits. Everything was well organized. Very clean and modern facility.
Lucky to have this updated facility here.

There's a reason why it's nicknamed hospital of death. Because they really don't care about anyone all they want is your money and it's even worse now since navicient of Macon bought it

They are in no hurry for anything.
If you go here be prepared to wait forever for something that should only take a minute. If you're in pain you will stay that way.

If I could rate them lower than one star I would. We have been waiting and waiting. This service is awful. If you truly have an emergency dont come here

Worse experience with a hospital ever. There is no confidentiality in the ER. I was able to hear everyone's name, DOB and emergency. The staff is very rude with the exception of a few. You never see a doctor, you only see PAC and they do not keep you up to date with any status of your situation. You have to keep going back and forth the nurse's station and when you go to the nurse's station they give you this bland look, as if they want to say, what do you want? The facility was not clean and the doctors and nurses are not thorough. I will drive 100 miles before I go back. Also, two people left voluntarily because of the poor service they were receiving. I heard the whole conversations with both. I wish I could rate 0.

Had multiple nurses come by and make statements along the lines of The doctor hasn t come to see you yet? or They haven t moved you yet? . The visit as a whole took 4+ hours, which was entirely unnecessary. Saw the doctor and nurses collectively for maybe a whole 5 minutes while we were there.