My wife and I joined about 2 years ago after relocating from the east coast. We are extremely pleased with the staff and facility. My wife loves the group fitness classes and I utilize the pool and free weights. We also use the childcare and our kids stay occupied and happy while we get out workouts done. I ve never felt anything but encouragement from any of the staff or fellow members. We love the HealthPlex!
One of the best gyms (if not the best) I have ever been too. The equipment is phenomenal, the classes are amazing and the staff is wonderful. If you are interested in joining a fitness center to reach your goals, the Healthplex is the way to go.
The healthplex has top quality amenities and makes a real effort at cleanliness. It s the only facility like it in the state. Great place!
Top notch facility. Fantastic staff! I ve been participating in their Bootcamp for over 3 years now. It s been the best decision I ve ever made.
First class trainers like Shelly, Nick and others. First class complete gym. I find motivation in groups. The adult bootcamp is one of my favorite groups.
We have done the past two bootcamps and loved them! The trainers are very professional and put us through a great workout! I would highly recommend them if you are wanting to get in shape!
Great gym with lots of equipment and free weight options for whatever type workouts you choose. Locker rooms are nice and well managed. Equipped with personal showers and lockers. State the art artificial turf in the performance arena. Great class options. The staff is great and greets you regularly. Highly recommend if your looking for a state of the art gym that s big enough with lots of options it never seems to busy even when the parking lot is slammed.
I'm very happy with the Madison Healthplex. There are plenty of free weights, machines (if you're into those), classes, trainers, etc. It's the best value I found for a gym with a pool, classes, and child care. They're even making updates.
Great facility and Delaney seems to be a real asset...full of energy and encouragement!
Encountered some of the best employees here! I absolutely love the atmosphere and that's the reason why I continuously come back!
Great place to workout!! Staff is very professional and eager to help!!
I was in a rut working out at home and recenlty joined the healthplex. The staff is so friendly, classes are hard (the good kind of hard) and fun, and the pool is clean and water temp is great. I have really enjoyed coming here. Thanks MHPTC!
Excellent facility. Great staff. Child watch is wonderful.
I love this place! They are always updating facilities and equipment. The best part is the friendly staff!
Clean, well-kept facilities with welcoming staff and friendly trainers. They have a towel service, lockers, showers, indoor pool (kid-friendly pool, too). Complete with a weight floor, cardio equipment, exercise classes, boot camps and training camps! Great environment - i love coming to workout with my family.
Clean and the staff is very helpful. They are very good at their job. I feel they are there to make me better.
I love everything about the Healthplex! The facility is top notch, the location is super convenient! I love all the classes available to me and my family, especially the boot camp! Best instructors around!!
Our family has been enjoying working out here for a few years and always find the Healthplex to be welcoming! The facility is always clean which is very important to me! Our children love going to the childcare rooms, and they have made great relationships with their care givers. My husband mostly works out upstairs in the huge multi purpose room. He is constantly changing up his routine because there are so many options. My husband and I both use the hot tub, cold tub and sauna to help with muscle recovery. There is also access to massage therapists. When we joined I went group-ex classes that are included in your membership because I like working out with a group! There is plenty of room and enough equipment for all the members of the class. The separate spin room is fabulous! Upstairs I use the cardio machines and have never had to wait for one to become available. I have recently joined the boot camp in the Performance Center and couldn't be happier. The boot camp coaches make working out fun while encouraging us to be and do our personal best. All the staff is extremely helpful and knowledgeable! It truly is a great place to work out!
This is the best gym that I have ever used. The facility is always clean. The staff members are friendly and helpful. I enjoy all the group classes they offer. The pools and aquatic classes are great. The swimming lessons for children are also fantastic. Overall, this is an amazing facility.
Simply, the entire place feels like a sleezy "luxury" used-car dealership. You feel it when you first walk in. They rope you in with the fancy equipment and the sale-pitch smiles. Promises of state-of-the-art exercise and service are spouted out the rears of these people. Almost none of this is delivered, and this truly make you feel as though you have been suckered. I cannot even begin to understand how people put up with the prices. You just don't get what you pay for. Not to mention there are plenty of other options in the Madison area that are WAY cheaper, and they offer more value for what you are paying. Avoid at all costs. If you ever trust an Internet review in your life, this is the one to trust. You'll thank me later once you've saved yourself the money and the mind-numbing frustration.
I have been an active member of the Madison HealthPlex since 2016. I was very hesitant about joining at first, because I was coming from an all women s gym. However, I absolutely love the HealthPlex. I workout about 4 days a week. I thoroughly enjoy Body Pump, Yoga, Zumba, and Spin. I am currently taking Boot Camp where it was offered for FREE for a month. After every workout, I relax in the sauna which is always a plus. Everyone at the gym is nice and friendly; I couldn t ask for a better place to release any tension and stress as well as stay fit and healthy.
They tried to rush people out at closing and the hours are too short.
Overall a great facility with great people working there. It took them a really long time to fix the treadmill with new TV'S and most of the treadmills the volume doesn't work correctly when I plug in my headset.
The facility is generally good. Many of the staff are aloof at best, rude at worst. Twice I have personally helped other members with machines when the upstairs staff was standing right there. They seem to be more concerned with their personal workouts and trainer clients than they are with helping us regular folks. I think they are hired based on their exercise credentials with no regard to customer service. They still don't have the group video thing worked out; even if the class broadcasts as scheduled (not a given), you're not likely to have any sound, and no one seems to know how to turn it on. There is no attempt to obtain customer feedback. My wife and I have completely given up on the video classes.
The front desk folks have been trained to say hello but after that you're on your own. They get three stars for the quality of their equipment and facility, quite a bit cheaper than the Club up the street although the Club has outdoor swimming and tennis.
The most complete gym in the area with a top notch staff. Highly recommend.
Delaney Taylor is amazing with her coaching skills! Love what she has brought to the table!! Very hard worker!!
Very nice facility and staff members are so helpful. Specifically, Delaney Taylor is a great Exercise trainer!!
Home away from home!!! Great facilities, great instructors and staff, and great friends!!! Everyone has done a great job keeping us safe during Covid
By far the best gym and workout facility I have ever been a member of. Love it!
Very friendly and knowledgeable staff! The trainers are awesome and mom loves the group fitness classes! Tons of amenities and also a great bootcamp available for those who are focusing on advancing in their fitness journey!
Pay for TPI training back in February $650.00
My schedule did not match the trainer. I requested a refund from John Pee. First told me there were no refunds... I explained if I was told we do not do refunds I would have paid per visit. After getting lied to for 5 weeks I attempted to move upward. No one would give me the manager s name but I could leave a message. No nothing!
Finally reached a Kelsie Patton explained my problem and was told she would get back with me the next day... Still waiting!!!
Why can no one get this handled?
Who is the owner.. manager or responsible person ?
Would love to hear from someone!
Is 8 months not enough time?!?
00000Stars
Love the group classes! Feel the Healthplex is a clean safe place to workout!
I have been a member here for 2.5 years. What I like most about this gym is the friendly staff, the workout environment/equipment, and the top-notch childcare. Might I add.... it s FREE childcare.
No other gym around town has childcare like the Healthplex. Trust me, I ve been to all the other gyms in the Madison area and couldn t find anything that comes close to what the Healthplex provides. The staff is fantastic with my two boys. They are interactive and my kids love them. Most importantly I can rely on the staff to keep my boys safe while I am upstairs making GAINZ! Thank you to the Heathplex for offering such fantastic services!
I have been a member of the Madison Healthplex Performance Center (MHPC) for over two years! The coaches, staff, admin, and personal trainers are all amazing! It's wonderful to look over while working out to see a Professional Athlete working out next to you. This happens occasionally! With all the free exercise classes offered (Body Pump, Shred, Yoga, Aqua Fit, Deep Water Running, and many more) with the membership, this gym is one-of-a-kind! tThe organization also offers daily bootcamp for members and nonmembers for a small fee. All in all, the MHPC is amazing!!!
I highly suggest taking a tour of this magnificent facility!
very great gym, only complain is there is a girl at the front desk who i was speaking too about membership options and she had her phone below the desk and was paying attention to it more than me and repeatedly asked me to repeat myself.
If you are looking for the best place to workout in Madison with a professional staff, you need to come to the Madison Healthplex. They have highly qualified trainers, instructors and a very professional staff that will help with training and are anxious to assist each member s needs. They offer a wide variety of workout classes, newest high quality workout equipment, massive numbers of free weights with plenty of floor space for comfortable workout areas.
My wife and I have been members at Madison Healthplex for over three years and totally enjoyed the quality facility, professional atmosphere and the friends we have gained. GREAT PLACE!!
Highly recommend this gym to anyone in the Madison/Ridgeland area who needs somewhere to workout. Personal trainers are very knowledgeable and will help you meet your personal goals. Gym is spacious, clean, and has so much to offer. Staff is very friendly and the membership prices are very reasonable. By far the best gym in the area!
The Healthplex is the best place in Madison to workout. A variety of options from Bootcamp, group fitness classes, personal training or self guided workouts. Superb!
I've been a member for about four years and have always been impressed by the friendliness of the employees, cleanliness of the facility, and helpfulness of all the staff. I enjoy both group classes and all the equipment offered upstairs. All the instructors are great, and Cammie Derrick has done an excellent job overseeing the group program and making sure everything runs smoothly. I am always recommending the Healthplex to people asking about a good gym to join.
I ve belonged to many gyms along the way and this one is by far the most professional and clean plus offering a wide variety of ways to workout! I appreciate the many measures that they ve implemented to keep us all safe from Covid! The instructors are all fun, considerate and always willing to offer alternatives to a workout in case of an injury. I appreciate them all trying to keep us motivated!
I have been a member of Madison Healthplex since it was established over 5 years ago and I cannot say enough good things! I do bootcamp in the Performance Center four mornings a week and yoga three days. I love all the classes, but particularly love these, the water classes and Barre. All of the instructors and coaches are top notch, excellent and knowledgeable. They are continually updating their fitness knowledge and qualifications. They care about my fitness and help me remain injury free even though I am 63 years old. Everyone, from the front desk to the coaches, instructors, administrator, marketing and support staff are the best in the business and actually become like family. The prices for membership and bootcamp are very reasonable. I highly recommend Madison Healthplex!
Been a member for over 5 years, primarily in groupex...excellent instructors who work as hard as they expect the class members to do...tough workouts, but fun (mostly!). Instructors are willing to demonstrate form, modifications, and generally accommodate a range of options to for varied class members based on capabilities, while making everyone feel part of a tribe .
I very seldom have anything negative to say about any business; however at this point I feel obligated to make others informed that if you are searching for the gym that has an indoor pool this one should be on the bottom of your list. Majority days of the week the pool is not available because of swim team practice. This usually lasts through the entire afternoon/evening and the management would not make any accommodations such as leaving just one free lane for the other members to use. They will simply tell you that you cannot swim and have to leave. The kids pool is only available for you if your child had signed up for personal swim lessons. This is very frustrating and a huge disappointment for our entire family. After being their members since the day they opened we are now looking at other options.
I'm a new member and find the staff to be friendly and knowledgeable. Got a great deal on membership. I'm involved in one of the many boot camp classes and find that to be a great way to get back in the habit of working out.
Both of my kids have participated in swimming lessons at the Healthplex pool. I ve been very impressed at the professionalism of the lifeguard/swim instructor staff and the way they have worked so well with my children. The pool, dressing rooms and lobby area are always so clean and well maintained. I m so thankful and proud to have such a quality facility in our area!
Absolutely the best in physical training. The training staff take the time to listen to and help achieve your fitness goals. The equipment is top notch and well maintained. The fitness trainers are the most knowledgeable and accomplished in the state. There's a reason why professional athletes visit the Madison, MS area, they train at the Madison Healthplex.
They have great classes and fantastic instructors! I have made some great friends and everyone is so supportive and encouraging.
If you re looking for swimming lessons for your littles look no further! Blair McGuffie was awesome with my little girl who has extremely high anxiety. She was so patient and didn t force my daughter to do anything until she was ready. The Healthplex is always clean and the staff is so helpful anytime you need them!
Lack of transparency around the terms of their annual contracts. The membership team failed to inform me that breaking the contract early would result in a zero refund - several team members actually stated the opposite. No understanding or compassion concerning the reasons to terminate early, and didn't even care to respond to emails. Pathetic.
I love this gym. I have been going to it since it opened. It offers many different types of exercise from swimming to lifting weights to treadmills/ellipticals/rowing to all kinds of classes. It's extremely clean and airy. The instructors are all very professional and motivating.
A great gym and one of the cleanest gyms I have ever been to! They have so much room to workout that I never have to worry about waiting for a machine or rack to open up!
It is my favorite place to workout! My favorite part of the gym is how friendly the trainers are and how they are willing to help you feel more confident while you are working out!
This is a great facility but I took one star off because I feel that the whirlpool and steam room is not that clean. Also, the whirlpool Does not have strong massage stream
I love this place. The staff is helpful and friendly. The equipment is great. The classes are some of the best I ve ever taken. I would highly recommend this gym.
The gym is only about business. The majority of the staff are heads down looking to their smartphones only. Cleanliness is not up to standard, don't even try to shower in the female's changing room (I prefer not to describe). When you try to cancel the membership, they don't even reply to emails. It has been over 10 weeks trying to cancel a membership that was not even used due to covid, and they don't answer. Their "policy" is to reply in two weeks. I will open a membership in another gym very soon.
My wife and I have been going there for several years and are very pleased. The facilities are well-maintained and the staff are great! Always friendly and helpful. Love the indoor track!
Great, clean gym! Delaney Taylor is a rock star exercise trainer!
I m starting my 5th year at the Madison Healthplex. I go 5-6 days a week to the Group classes led by knowledgeable and dedicated instructors. Cammie Derrick does an awesome job overseeing all the instructor led classes. I have osteopenia but saw a significant improvement in my bone density score due to participating in weight bearing classes 3 days a week. The staff is very friendly. Staff and members staff are diligent in keeping equipment cleaned and sanitized to ensure a safe environment. I highly recommend the Madison Healthplex.
It's a good facility with good equipment. But the staff could be a little friendlier to paying patrons!
healthplexperformance.com
