Good location, and very friendly staff. Rooms were...
Good location, and very friendly staff. Rooms were basic and bed wasn't as comfortable as I'd like.
Good location, and very friendly staff. Rooms were basic and bed wasn't as comfortable as I'd like.
Greatkcstipn..grow y staff...views from the restaurant gorgeous diff recommend...
We stayed here on a long weekend, we booked online-easily and were pleasantly surprised how nice the rooms were for the price. The place was close to the beachfront area with access to many shops and a great walkway in front at the foreshore. When we get back to Geraldton, this is where we will stay!! Great staff, good food and a friendly atmosphere. The secure parking was a nice option too!!
Only went to the bar which was very tired and pretty expensive. Staff were good but that only goes so far with such an outdated feeling.
Great place to have drinks or breakfast. Accommodation has been upgraded i have been told.
Great place to stay in Geraldton. Parking is small and painful getting in and out
Excellent location. my room was comfortable and clean.
Always stay here when in Geraldton. Good location, clean and friendly staff. Emily is always helpful and expedites the check-in process
Perfect location on the waterfront. Good rooms and breakfast offering. Very friendly staff and on site parking.
Extremely well appointed rooms. Very quiet and the beds super comfy
A cool place right on the beach in Gero!
The rooms are spacious and modern...i thought it was haunted as somehow our ceiling fan kept turning on by itself!
The bar was cool, but it would be nice to have kitchen staff on hand rather than using the pub down the street to serve up dinner...
We had the warmest welcome and amazing customer service from Suzi at the front desk :)
Clean and comfortable - centrally located with secure parking. Staff pleasant and helpful. Definitely stay again.
It was a nicely located hotel with a beach view. Rooms are spacious and the toilet was brightly lit. Guests are given a welcome drink coupon at the bar. But the rooms are not that sound proof and the door shutting sound was a bit loud. The hotel car park was small compared with the usual ample parking spaces in the area. The public parking was 2P.
Expensive but if you are after location. Then this is the place to stay. Closed to eateries, awesome ocean view.
Lovely room overlooking Marina, courteous staff from arrival til departure. Amazing $10.00 breakfast for paying guests. Recommend this venue.
The hotel was very nice, enjoyed our stay. However the room was set for two but supplied with one office chair and a low lounge seat. We asked for anotherychair
It was my 65th birthday. At check-in I handed over my credit card to pay for the room $209.00. To my shock, in addition to the $209.00 for the room, a second payment of $100.00 was taken as a "bond" for the room. What is this? In 45 years of hotel stays, I have never had to pay a bond for a room! I know I'm a young fella, and it was my birthday, but I was in Geraldton for a different reason. That said, the room was excellent, clean (apart from a urine puddle behind the toilet seat hinge) and
views were spectacular. Geraldton is a wonderful place, and I will continue to travel there to visit the resting place of my late brother, but I'll find another venue to stay were I'm made to feel like a trusted citizen.
Great location. Room very spacious. Bed very comfortable. Service both room and reception was great. Recommended as the best in geraldton that we have stayed at.
Good location. Nice room.
As others said walls thin. Next doors tv might have well have been in my room. Lucky no hanky panky going on :-)
A nice place to stay for work. Walking distance to restaurants.
Nice.. close to the beach, shopping centre, playgrounds, foods etc however when your neighbour room talking during night time you may able to hear it..
A neat hotel right on the waterfront in the heart of town. Staff were very friendly and there was a great little bar that overlooks the waterfront.
Stayed here for 2 nights over the space of a week. The first stay was good, and stayed in a ocean view room. Woke up to a used condom on our balcony which was a random surprise. However, our second stay was in a room which was very basic, however both my wife and I had horrible night with bed bugs.
Polite Reception, Spacious room, comfortable bed. Level 3 and above if you want a balcony.
Very comfortable stay central everthing I tbougt breaky was average
Top room, but nobody at reception when I became unwell and ambulance couldn't get to me. Luckily I wasn't having a heart attack.
Love this place, even more now they've renovated! The staff are super friendly and go out of their way to help you. Would recommend this place to anyone.
Very friendly I have stayed there many times before can't fault the view from the ocean front rooms
Just average. Staff are great but their rooms are very basic (I've stayed in all of them). Bar is OK but not much going on most nights.
Great hotel by the water, staff are friendly and accommodating
Super bad! The receptionists hanged up my calling when I was talking. That s so so rude!
Clean rooms, well serviced. If you get a front room you'll have great views of the foreshore. The bar is also a great way to watch the sunset. Breakfast is highly recommended!
I had a room with Queensize bed facing court yard. The room was small and compact with good facilities
We stayed in a family room - two rooms with an interconnecting door - and it was great. Each room had a bathroom, TV and beds to sleep 3. The rooms were clean, the staff were friendly, the location is BRILLIANT!! The price is also very reasonable.
This may not be the best hotel we have ever stayed in, yes, the decor is a little dated, but compared to anything else to offer in Geraldton, this was fantastic.
Also, it is positioned across the road from a HUGE kidspayground, and pristine beach - our kids spent hours just having fun. You are within walking distance to all the cafe's and shops.
Not an ethical business. I had booked 3 nights stay initially. However due to unforeseen personal circumstances, I had to cancel my travel plans. Although I was under the impression that I had cancelled the reservation, for some reason (due to possible issues with my net connectivity) it did not go through. I only realized the booking had not cancelled when I got a SMS from the hotel on the day informing me the room was available. I immediately approached wotif through whom I had made the booking. The hotel staff informed wotif guys they would charge one night's rent as cancellation. I directly approached the hotel reservations asking them to consider my case and waive off the cancellation fee. before doing so I checked their website and could see a number of hotel rooms available for renting even on the day. My request for waiving off the cancel fee was not entertained and I was told their's is a busy hotel!!! Although the hotel is operating legally (according to terms and conditions of the booking)I feel it is not ethical.
Positive comments, but you must take on board the negative comments.
On arrival I was totally surprised that my wife and I had to climb stairs to enter the hotel.
I was sent text for a 'Gate Code' for a car park. I was not informed that the "Car Park' was down an alleyway in an adjoining street.
I left my 75 year old wife in the car outside the stairs to the entrance into the hotel, and asked the Girl in reception were the 'Car Park' was, I was then informed that it was up an adjoining street but it was full.
My next question to this young unhelpful girl was, "where can I park my car" I was told "in the street". I pointed out that we had luggage, my wife albeit is not a cripple but has difficulty walking and ascending stairs. (I just got the shoulder shrug.)
To try and condense this fiasco, I did manage to get our baggage (Without any help from the Hotel) into reception.
I was then told, that a further $100 was to be taken from my account (On stand bye) should I purchase anything. ( If I was going to purchase anything I would pay for it or add it onto my room Yes?)
Because of my wife having a problem walking I had requested ground floor on making the reservation accommodation, subject to the Hotel not having a lift.
They came to the party there, because we had ground floor accommodation.
This ground floor accommodation is adjacent to the Hotels free! parking. whilst carrying our luggage down to our rooms, I could see that the Hotels 'Car Park' was indeed full.
However I noticed an 'Acrod' bay was not being used.
So I returned to reception and asked this on the ball helpful girl if I could use that bay, because both my wife and I have "Acrod' permit stickers. This young lady did not have a clue what an 'Acrod' bay was. Consequently I explained.
Negatives finished.
On the positive side, generally the staff were very helpful, Tash was a delight to deal with, the lady who, it appears answers most of these reviews ( Work that one out) I, found was the least helpful, to the point of being rude.
Once again this my opinion.
To conclude yes, we will stay again, if you will have us.
And you really shouldn't show the Beach and Sea lapping against your hotel, it is at least 500 metres from the ocean.
Have a lovely day. But please you must inform people about your entrance. ( Please don't mention the rusty old 'Wheel Chair lift) probably never been used in Decades.
Clean, efficient and friendly service, good facilities and fair price.
Waited for more than an hour to get my dinner after I changed the order and paid for the new order only to have the same order that I canceled in the first place.
Delightful accommodation. Wonderful staff. Would happily stay again
A real treat to stay here. Very clean rooms, comfortable bed. Excellent staff. Great meal. Will definitely stay again.
Great location, ocean front, main shopping precinct behind. Deluxe Room is a good size, great walk-in robe. Unfortunately for us all the front ocean facing balcony room unavailable. Downside is thin walls which made for a lot of noise and the secure parking is very limited, so ended up parking on the street.
Best place to stay in Gero, clean and comfortable . Nice staff and always welcoming I'll be back
Throughout our whole trip this would probably have to be the best place we stayed.
The room was really nice, the balcony was kind of lame and tiny but was enough for two people to enjoy the view. We didn't use it much, I wanted to, but the space and chairs were uncomfortable to spend long periods in.
Parking on-site is lacking. What there is, is actually fine but there's just not enough of it. So be prepared to park on the street and incur whatever additional fees apply in doing so. We were lucky and managed to get the last spot. Also don't expect to be able to get into the parking area if you have a large vehicle (think modified 4wd or F250).
Food is done via offsite restaurant that delivers, we didn't try as the location allows for easy getting around to all the places in town.
100m from the beach.
Places to eat are "The beached Barrel" and the "Old man and the sea" rooftop bar at the Gerald hotel 50m up the street.
I would stay again, no questions asked.
Nice hotel, rooms were pleasant and location was good
Receptionist was really rude the she spoke on the phone
My room looks and feels like an underground dungeon, nice and clean but a bit disappointing for the price.
Good weather!
But....take note of Long weekends. Places tend to get booked out quickly like certain Italian restaurants
Come here for the finest drinking area in the West. Good tap beers and good service. Can't go wrong really
Excellent room let down by very disappointing breakfast
Really enjoyed our one night stay- room was clean, modern and beautifully located.
If your going to stay here make sure you book a room upstairs and NOT! On the bottom floor facing the carpark. For $169 a night it was way to noisy. Room itself was good and bathroom was good. Also make sure you get into the secured carpark around the back EARLY or you will be parking on the street.
Really lovely rooms, bright and smells great!
Looove the beeeeeed!!
Really awesome Hotel. Would recommend this Hotel to anyone.
No craft beer to speak of in the bar and no Wi-fi if you're not a guest of the hotel even if you've bought a beer in the bar. Out of step with the rest of the world.
The service was absolutely wonderful. The staff went above and beyond for us. We stayed overnight with our newborn baby, and everyone was so lovely. The room was nice and very clean, the view was fantastic! Will definitely stay here again! Thank you to the lovely staff who looked after us. We really appreciate it.
Great attention to detail. Excellent breakfast. Returned an item I left behind (express post to Perth) IN LESS THAN 24 HOURS! Fantastic service.
Very nice customer service, interesting place to visit.
Great location, lovely staff, clean rooms.
The walls are quite thin, and admittedly you can hear other neighbours quite alot, but this didn t prove to be an issue during my stay.
We love staying here which we do on a regular basis friendly staff clean rooms a great views theres always something going on at the foreshore....great breakfast to...
Enjoyed the visit friendly staff nice venue and central location. Car park secure but little tight on parking space.
This beach front hotel has everything you need for a stay in Geraldton.
Clean, fresh rooms with mini bar, smart tv, icy air conditioning and bathroom condiments.
Short walk to town, wharf, marina, shopping centres, museum and restaurants (though there is a restaurant/bar in the hotel with ocean views).
Friendly and helpful staff. Will definitely be back.
A nice sized pub near the water with a good sized outdoor area and choice of eating venues. Reasonably modern. Staff very friendly.
No complaints except wifi. 500mb and so slow that you cant stream is not free wifi. Switched to mobile data it was so bad. Stop penny pinching!
A clean hotel that is within walking distance of most of Geraldton's landmarks and food.
Very well located, clean tidy place staff very accomodating
Clean, tidy well organised tastefully decorated. If you can book a Seaview room it s lovely to just sit and watch the seafront, if not head for the bar lounge where free tea and coffee is available all day and shares the same view. Yes it could do with a few repairs but nothing not to be expected from such a busy hotel. We will certainly be back.
Great place to stay and super friendly staff... will stay here again when we are next up this way