Not an ethical business. I had booked 3 nights sta...

Not an ethical business. I had booked 3 nights stay initially. However due to unforeseen personal circumstances, I had to cancel my travel plans. Although I was under the impression that I had cancelled the reservation, for some reason (due to possible issues with my net connectivity) it did not go through. I only realized the booking had not cancelled when I got a SMS from the hotel on the day informing me the room was available. I immediately approached wotif through whom I had made the booking. The hotel staff informed wotif guys they would charge one night's rent as cancellation. I directly approached the hotel reservations asking them to consider my case and waive off the cancellation fee. before doing so I checked their website and could see a number of hotel rooms available for renting even on the day. My request for waiving off the cancel fee was not entertained and I was told their's is a busy hotel!!! Although the hotel is operating legally (according to terms and conditions of the booking)I feel it is not ethical.