NUTHOST SRL Reviews

I have been working with them for at least 4 years. I have shared individual services and vps. In addition to Email Marketing, so I know the operation of the company from different services. I have nothing but words of thanks. If there is a problem, they are always there.

Excellent service, always attentive to customer needs 24 hours a day.

Dear Santiago:
My experience with you is very satisfactory. The attention is very good and also fast and practical. I am very
Thankful for the service and we will continue working together. A hug.

Since yesterday I try to communicate with you by phone, without any possibility of contacting them, since all the lines are busy. In addition to this I sent an email asking for simple support, which does not require reviewing anything, but informing me how to perform a task within my account, and I have not even had an answer that they have received my email. More contact channels should be enabled, since obviously, those who have do not seem to be sufficient to be able to easily solve the problems and / or consultation of their customers.

Good hosting, for my project was more than enough resources. I recommend it.

After buying the cloud service I got very good answers from the entire Nut Host team. I totally recommend them! The technical service was 24 hours and they have a super complete CPanel and many applications that I have not seen in other suppliers. Not to mention payment plans. Thank you!

DO NOT HIRE NUT HOST! .
Below is a summary of the history. What we have suffered with them. We send a document letter to go to mediation and they do not even have a real address. Here I provide verifiable and concise data.

INITIAL HIRING: On January 24, 2020 we hired a hosting service from the Nuthost provider through invoice 26172. Said hiring included two high-performance accounts and a reseller account to host another 10 sites.

The page was down 50% of the time that the hiring lasted. We had problems with the Geo Trust Business certificates (invoice 26357). Several employees had problems with the mail, but especially I, I was from January 24 to February 7 without access. Usually the attitude of the technical service was to deny what was happening. For example, saying that maybe the problem was mine because I didn't have a good internet.

BUT THE WORST OF ALL came on February 6. When typing the web address of the page, not only that it was down, but it also showed a sign of a fraudulent site (exactly the opposite of the purchase of an SSL security certificate of 18,000 pesos).

IMPOSSIBILITY TO MIGRATE THE SITE TO ANOTHER SERVER
Due to service deficiencies, we hired WEB EMPRESA hosting. They migrate the sites automatically, but they ask us for the FTP data (access to the Nuthost server).
When passing the data, the staff of the web company informs us that they cannot access. I try to do it myself and I can't either.

We open several tickets and they reply that they do not see any rejected access attempts. Which took days and days of claims and even considering losing the site. Finally we hired an expert in Hosting, who managed to access, and the sites could be migrated.

ONE OF THE 30 TICKETS:

02/05/2020 (23:48)
Bianca Client
I am going to list the problems we are having, which are about to lead me to the decision to move to another Hosting, in addition to filing the corresponding complaint.
1-In Indonesia I cannot access my email xxxxxxx@xxxxxx.com.ar
We have tried everything possible, and my email is not working. 10 days without mail for me is a very big financial loss. It doesn't work on my cell phone or on my computer.
WE OPEN THE TICKET and receive a response that you do not register accesses from Indonesia or that the hosting does not work here, so what do we do? I do not travel?
2-URGENT at this time the two sites that we have contracted with PREMIUM accounts are down. Worse than down, they show the user a red sign of an unsafe and fraudulent site AND THAT WE ARE TRYING TO STEAL INFORMATION.
Do you know what that means for the two venues, Argentina and Colombia? With advertising in Adwords and Social Networks. We are talking about a lot of money.
Just 3 days ago we hired them the most expensive certificate that they sell for 18,000 pesos for the one from Argentina, and the SSL that is included free for the one from Colombia.
The migration from webempresa was done without taking into account that in the webempresa plan, the sites were as subdomains within the main account, such as xxxxxxxx.org, it is within xxxxxxxx.ar and must be transferred to the SMART10 account
I request immediate repair of all these issues URGENT.
In this case, I prefer to think that it is a startup error and that they can solve it by allocating more resources given the importance of the problem
If this continues to happen, the next ticket is opened by the lawyer.
Atte.,

Fallen again, even your page is down, at this moment nothing works.

Hosts do not work for hours, the phone can not contact me .. what's happening? ... thanks

Since I hired the service, it worked perfectly and they always responded in a timely manner to my concerns. Thanks for the attention!

Again the service dropped, in less than a week go twice that the service is down. Unpresentable!!! Neither the Nuthost page works!

Being a SME, very disappointed, and very distressed, for having trusted you, hiring the best of your services, from Host, and that they lose me all the site and do not give me any possible solution, nor can they raise any of the backups that I did every day and seeing very little effort on their part to recover some of all my work. Being my page today the only means by which I can maintain my company, for having all businesses closed.

Bad customer service for most employees, starting with Leticia Flores and Diego Medrano. They do not solve the problems that they generate with their ineffectiveness and treat you as if you were a plague. Run away. Does this company own it? Do not control the tickets to see what happens?

I had the problem that I report below, I HIGHLIGHT that they contacted me and offered me AN EFFECTIVE SOLUTION AT THE MOMENT and recognition of charges for this inconvenience.
As long as they maintain communication with these types of problems, they will continue to be a service to recommend.
I RETRACT by saying that they do not hire him BECAUSE THEY COULD REVERT with facts and they did it in very acceptable times.
I thank Esteban Ferriol who got in touch to offer me the expected solution.
Mariela.
_____________________
It is the third time in a row that I have problems, and the only thing they answer you is that they have to do maintenance tasks and that in the course of the day they solve it.
I pay a reseller plan and I have 6 clients with online stores, they leave them all offline, and they don't adjust your bill for those hours without services.
Unfortunately they are at the same height of the terrible service as Latincloud.
DO NOT HIRE IT.

Excellent service and quality of attention. We are very satisfied. 100x100 recommended. Thanks Nuthost!

Excellent service, I had no problems since I hired him, highly recommended.

Very good service, quick response to problems or needs and good attention

Excellent. Good support, good speed, good price, good control panel. Experience with two websites hosted on this server, so far so good.

Excellent attention and as always a lot of patience for those who do not have very advanced knowledge. Very satisfied.

Very confome with the service, very professional and have answered my questions in a timely manner.

Recommended 100%

I had a problem about a week ago, impossible to communicate with them, they do not answer the emails, they do not answer the phone .. but they still invoice anyway. Zero concern for the customer and zero support !!! I do not recommend it!

I am satisfied with the service, good support, good attention, recommendable

Horror . We weigh they would have to suspend the license from the state control body

Excellent work environment. Among the positive aspects I highlight the camaraderie, the clear processes and the commitment to the service that is provided.

Very good service, only once I dropped the site and were available for solution. The interface for the customer area is good

Very excellent service !! From the first moment of hiring they worry about knowing how you are doing!

Excellent personalized, effective and fast attention. Very happy with your services. Totally recommendable.

The response of the sopote via tickets is fast and excellent,
Only for that reason I recommend the Hosting service in Nuhost.

I always had sites hosted by foreign suppliers (USA) and because of the dollar issue I changed them and the truth is that I was surprised that the NUT HOST services are equal to or superior to those I had contracted and in pesos. highly recommended service.

In the pages that I handle with them, I did not have any problem, more than 2 years ago they provide a service according to the price.

Good hosting, use service for several months and everything OK. Recommendable.

Good service, good response speed from the help desk. The server does not fall

www. i2c.tiendamasiva.com we are a media agency that implements the e-commerce platform woocommerce of wordpress and this hosting is very complete for this type of platform, in addition the technical service is very attentive and efficient. Congratulations on the service provided.

Terrible service. They never answer telephone calls. The service fell twice in 4 months. Now they sent me an email saying that they have electrical problems and do not have a certain period of solution. Do not hire this company because it is not serious.

I improve the service since the last migration. 100% recommended.

Excellent service of hosting and attention. I was always taken care of all the questions and requests!

Terrible service. They have falls every month ... customer service is the worst..brandors ..... customers care about anything !!!! Run away from hiring such a service

Several months ago we enjoyed having a hosting service contracted with Nut Host. In addition to the solidarity with our Taller San Lorenzo non-profit entity, I highlight the professional attention 7 days and 24 hours. Always attentive, solving our doubts, technical questions and others. Upon entering CPanel for the first time I found a world of possible systems and utilities to install incredible. Wordpress, for example, already with themes, designs, configurable plugins in moments of installation, backups and others in a very intuitive way. Not to mention the console for file jobs. The Microsoft DNS mail redirects have several settings that they loaded us and ensured their operation. I could continue writing many more things about the service, its platform, all the features of the cpanel that include .. It is more than clear that we are very happy and deserve our rating.

100% recommended. Since 2013 I have hosted my web hosting, and have always been at the service of the client. Quick solutions, concrete answers, personalized attention. I would like you to reiterate my comments once again, because good service, efficiency and seriousness in service companies are not frequent, whatever they are. Best regards.

We have several months working with Hut Hosto and the truth is that we have no problems, everything works perfect ...

Very good service, they always met the needs of our business and we have solved the problems when we have had them. Recommendable.

For years I have hired their services and when there were any problems (which were very few) they solved it quickly and efficiently. They are highly recommended.

A disaster, 2 service falls in less than 1 month and do not answer the phone

I love Nuthost's email marketing service, it's simple, fast and cheap.

The hosting fell and it took around 2hrs to respond to raise the server. I highlight the quick resolution of the problem, but I leave a point to improve in that only the telephone attention is from 10am to 6pm, and in case the server goes down there is no way to contact them, since the page falls and they serve 24 hours just for the page. They should improve the service to make it more than 24 hours of telephone attention in a hosting when everything is urgent because of the visibility it has towards clients.

The service works worse every time, 8 years ago it worked well, but lately it became slower and slower, the service is LOUD, you cannot claim over the phone, only through tickets that respond as much as you want ...
They always want to sell you a dedicated service that is very expensive !!! when it's their fault since they limit speed ...

I do not recommend it, I am very unhappy ... there are better and cheaper services.
They usually have falls in servers or scheduled maintenance that do not warn and you stay, without web, without mail ... it is complicated if you work with these 2 things, you only lose clients ...

Terrible service, they configured everything wrong, they don't show their face

They are very professional in their business. They are always online for support and their customer service is excellent.

Very satisfied with Nuthost's service ... always a solution. Thank you.

very good service and also after sales service and support

THE PHONES ARE NOT ATTENDED, THE PAGE DOES NOT WORK !! 16-5-17 WHAT HAPPENED ????

Excellent service. In addition, they answer questions and inconveniences quickly.

Thank you so much for solving my problem so quickly
it's perfect!
I have your service 7 years ago. and the truth I'm very happy-
They always responded to everything and I am very happy with you!

They gave me the free trial service
For education, I only used it twice and now I receive an email that they want to charge me!

I am a web developer, I use the Nuthost service a few years ago. Good service and attention, I highlight the good predisposition of the work team they have, and the stability of the service. I am very happy, I recommend them!

I have a reseller account a few years ago. I am very happy with the service and attention, they are still my first choice!

I not only recommend Nuthost for the technical proposal, which is impeccable, I do it fundamentally for the professional customer service. They stand out for it. Thank you Nuthost Team!

They are not perfect but they are quite close. It won't let me choose 4 1/2, which would be the correct score in my opinion. The service is very good, the plans have generous configurations, both in transfer speed, disk space, CPU, available memory, etc. Ticket response is fast, and unlike many other providers, they actually read and give relevant answers (no copy-paste). I've been with them for 9 months and so far the uptime was 97.72%. During the only service intermittence that I have experienced, they reported the nature of the problem and the time to resolve the problem, which was less than 2 hours. We rarely see this frontality in this area.

Behind the best hosting for websites, there is a team of exceptional people. In Nuevo Bajo more than 10 years ago we worked with NutHost and they are an excellent hosting solution.
SUPER RECOMMENDABLE. Thank you!

Nuthost a 100/10 and I fall short! Almost 10 years giving me the best service! You know, I owed you this comment! Thank you for joining me in these almost 10 years! Never a bug!

They had everything ready and available very quickly. Constant comunication. Good tools to do something fast and with little effort.

They really are the "Perfect Combo". reason number 1, customer service. Both in terms of speed and quality of response. And also the price is VERY convenient. The truth, the best hosting company I have had so far. Greetings!

We had to migrate the site due to problems with the old provider. We hired nutsoft and were able to migrate our entire site quickly and without any problems. They solve everything quickly and efficiently both technically and administratively.

In these moments NutHost is FALLED, nobody attends, does anyone know the office floor?

But what a bad service. Not recommended. I started my migration to AWS. If you have a web project, Nuthost destroys it to you, making you look bad with your clients. Your site may be perfect, but from one moment to the next, it stops working .. Why? Go one to know ... This is Nuthost!

They are fourth. They do not answer the phone. Emails do not respond. And they send claims for payments that are already made. And finally they suspend the service that was paid. They are unpresentable !!!! They take advantage of the difficulty of having to take the job of looking for another server for those of us who are not on this issue. If you have the possibility do not contract with this "company"

Scammers, chantas. Liars They have all the servers down and do not respond. A scam, I made the complaint in defense of the consumer. I hope it serves something. Do not fall into the trap of hiring these scoundrels.

Hello I wanted to contact through the web but the form always gives error. I wanted to know what bandwidth the VPS SSD Black plan has with datacenter in Argentina. Thank you

The 24hs technical service is verse, they respond when they feel like it. In addition, the service falls every time. Several days ago I asked for a refund of the money and I am still waiting for an answer.

I am really angry, a few days ago they said we had vulnerabilities and now it turns out that they put a backup of the 2013 site and we are unable to operate. The phone is impossible to communicate and 50 minutes ago they should be working !!!!!!! What is the service ?, everyone attends alone, tell me where I'm going that I turn off the lights.

The hosting works perfect, without any problem, fast and reliable.
Fast and effective attention.
L & G TECH store

I have hired the Nukeplus service to host a web and a domain. They are always the first option when recommending, because the hiring and everything that needs to be resolved is quick and friendly. I have never had any major problems, and when they did exist, it was solved quickly.
The mailbox works perfectly.

In my profession I usually register several websites throughout the year, I consider that it is of enormous added value to offer my clients a hosting service on fast and reliable servers. This in itself is an excellent cover letter when talking about the service provided by Nut Host, but I want to go further and rescue the spirit of service that the support staff offers all seeing that a ticket is opened. I am very happy to be a Nut Host client.

I have been a client since 2004. Once in 14 years he fell. But it is recommended, the price-quality ratio is excellent.

The truth is that the service and attention are impeccable

Lately, the service is down quite often, it is slow, I will change providers shortly, and nobody answers the phone.

excellent, the attention is incredible, they solved a problem without being a problem of them, if not a bad installation of mine! Excellent!

2018 - They improved the service and today they are answering in the day.
2017 - disaster attention! it falls and they don't take care of you! and when you send a ticket they answer you in 2 days