North York Comfort Inn

North York Comfort Inn Review

Reviews 373
3.3
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A
3 years ago

Ok

W
3 years ago

Excellent! WiFi, TV, alarm radio, microwave, frid...

Excellent! WiFi, TV, alarm radio, microwave, fridge, coffee percolator, great lighting, wardrobe, iron, desk, couch, nice paintings, all in your room. Plus complimentary coffee, ice, exercise room, & breakfast in the morning. There is a police station practically next door, so don't try anything criminal. Otherwise, major hospital & clinics nearby, as well as schools & other hotels. A Bathtub Stopper would have been nice though.

B
3 years ago

The normal Comfort Inn good quality but I was sadd...

The normal Comfort Inn good quality but I was saddened when I asked the staff about making more decaf coffee (1030 pm) and he just told me we only make regular coffee you can make some in your room... hmmm not the customer service I usually see at a Comfort Inn ... not a biggie but disappointed

L
3 years ago

This midtown Toronto hotel is located a short dist...

This midtown Toronto hotel is located a short distance from Hwy 400 and Finch Ave W.

The front lobby & main entrance of Comfort Inn Toronto North is currently under construction so the Reception area has been moved into a convert room. Just following the signage directing you down the hallway.

Front desk staff are friendly and accommodating; be nice at a minimum and get that at a minimum in return. I ve come here about a half dozen times over the past 2 years and interacted with staff.



This hotel has free parking, WiFi and breakfast included with the stay.

J
3 years ago

Came back to room from a long day of appointments....

Came back to room from a long day of appointments. Room not cleaned at all. No clean towels. Beds not made. Sorry towels still on tub. Called front desk to ask of I could come down and get clean towels. Waited 15 minutes at desk. Then was told to go away and come back later for towels he was to busy to get is some at this time. Won't be coming back again.

L
3 years ago

The biggest negative for me was that there was a p...

The biggest negative for me was that there was a power outage at 6am when I was showering, and the weather was fine at the time.
Room smelled kinda weird as someone already pointed out. The hotel was pretty old, but the room was clean. Equipment in the gym barely work. Staff were ok. Very basic breakfast. I would book the other 2 hotels next door if they were available.

J
3 years ago

The staff is very friendly. The rooms and bathroom...

The staff is very friendly. The rooms and bathroom are clean and well maintained, but a bit dated.
The hall is completely run down, it smells like smoke and is in desperate need of renovation!

The first impression was really bad (because of the hallway!), But the well-kept rooms have done a lot of good again.
OK for a night or two, but staying longer makes the ambiance really bad.

If this hotel ever renovated, you could give 5 stars. So they are well-intentioned 3 stars.

J
3 years ago

Nicely priced for Toronto. All staff were nice. ...

Nicely priced for Toronto. All staff were nice. I will definitely return. It has a great hot breakfast compared to the many places I have been too. My wife enjoyed the cinnamon waffles.

A
3 years ago

It was a terrible room in a terrible hotel. This i...

It was a terrible room in a terrible hotel. This is the one of the worst hotels we have ever stayed in. It seemed as though the bathroom was not even looked in before we arrived at about 6pm. There was hairs in the bathtub, alone with some other black thing. The wall paper was coming off everywhere in the room. The plug socket in the lamp was out of the nase of the lamp, but was still useable (which is scary that they would leave it there like that, talk about dangerous). The bed was horribly loud and very uncomfortable. It was just all around a disgusting, terrible room. There was some construction going and there was stuff laying out where people could have trip. It was not blocked off at all. I am not even sure how they have business there. It was terrible. I will never ever stay there again.

A
3 years ago

Overall the room was fine, and the booking was eas...

Overall the room was fine, and the booking was easy, but I just had one issue. While checking out, there were 4 guests in front of me that were asked how their stay was and to have a good day, when it came to me, I asked about the $150 deposit fee that was charged on my card, and if it was going to be refunded right then.... The clerk said that the room had to be checked first before the money was refunded. It was interesting to me and a little offensive that out of the everyone checking out before me, I was the only one that had to have their room checked and was charged this deposit fee. I guess they can pick and choose who they want to charge this fee to. I don't know if it was because my boyfriend and I were young, American, black, or all of the above, but I didn't like or appreciate the hidden fee. As of yet, the money hasn't been refunded, but I will give it until the end of the week.

K
3 years ago

No elevator, low pressure in the toilet. House kee...

No elevator, low pressure in the toilet. House keeping never came, trash and dirty towels were not pick up. Breakfast was not that good. Very loud, dining area was crowded and small. Building need restoration. Customer service was great. Btw, Did not sleep in the room for the last two nights but checked the room periodically.

K
3 years ago

Would never stay here again. Our room was so dirty...

Would never stay here again. Our room was so dirty that we had to change (including garbage in toilet and food smears on furniture, coffee stains all over walls etc), staff were rude and accused us of smoking (neither of us smoke), front desk staff were quite rude to us and other guests.

j
3 years ago

Not eleganat outer appearance. But rooms and servi...

Not eleganat outer appearance. But rooms and services arr good. Would recommend for a short stay. No good views. Refrigerators and microwave available in the room, so it was really handy. Not star level, but it's ok for the price

a
3 years ago

The staff was amazing the breakfast area is small ...

The staff was amazing the breakfast area is small but the breakfast is amazing the beds are alright they need better pillows woke up with my back hurting this morning the rooms are kept very clean.

S
3 years ago

I travel a lot and this Comfort Inn was certainly ...

I travel a lot and this Comfort Inn was certainly one of my go to locations. I discovered it as one of my employees had stayed here in the summer. He mentioned there was renovation, but it looks like that is all done now.

There was a fitness room, that I couldn't get around to using. The room was clean, internet was fast, and breakfast was more than I could ask for.

K
3 years ago

Wow! Ever godamn rude! The guy hung up on me! He h...

Wow! Ever godamn rude! The guy hung up on me! He hung up on me! Slammed the phone down! I was asking questions and aski.g for an available room for me and my kids and he ran me thru the rules, about the security deposit and then hung up on me! Hmm. No thanks!

K
3 years ago

First off I had to wait around 1h for my room to b...

First off I had to wait around 1h for my room to be ready and when I tried to talk to the front desk about it they were very unhelpful and disrespectful. In the end all they said they could do was give me 20% off my room which is terrible customer service. The beds were very small for queen beds and the air conditioner was very loud and did not work at all (had it at the coldest it could go). Overall I would not recommend anyone to come here it is a waste of your money!!

C
3 years ago

We had a pleasant stay ,the staff was very friend...

We had a pleasant stay ,the staff was very friendly, house keeping was good and the kids enjoyed getting to make their own waffles for breakfast. We will be going back again next year when we go to canada's wonderland ! Our 3 night stay was great !

M
3 years ago

I HATE THAT HOTEL THE STAFF IS SO UNPROFESSIONAL!!...

I HATE THAT HOTEL THE STAFF IS SO UNPROFESSIONAL!!! YOU SEE A BUNCH OF PROSITUTES, THEY HAVE BED BUGS, ALSO MOLD. THEY ALSO TOOK MY $150.00 DEPOSIT BECAUSE THE ROOM SMELLED LIKE SMOKE, I EXPLAINED TO THEM I REQUESTED THE FIRST FLOOR SO I CAN SMOKE OUTSIDE THE DOOR BECAUSE I WAS CHECKED IN WITH MY FOUR YEAR OLD CHILD. I ARGUED WITH THEM THE FRONT DESK SAID EVEN IF I DIDNT SMOKE IN THE ROOM I STILL GET CHARGED. WASTE OF MONEY I WAS SUPPOSE TO BE CHECKED IN FOR FOUR DAYS HAD TO CHECK OUT AND GO SOMEWHERE ELSE. DONT BOTHER DISGUSTING PLACE.

T
3 years ago

Our first night we found needles and blood on the ...

Our first night we found needles and blood on the sheets and under the mattress of our couch bed. It took days for the manager to get in touch with us. She gave us a percentage off the one night. Their cleaning staff also stole some of the new clothes i purchased while down there, when questioned they said nothing was ever found. Hope the clothes I bought for me look nice on you! The mattresses were also rock hard. Our only positive review is the really nice gentleman who was working evenings at the front desk and the young man who was working maintenence .. I dont remember their names and im sorry for that.

B
3 years ago

I had a great time staying here with a friend. The...

I had a great time staying here with a friend. There's comfy bedding, a microwave and fridge upon request, a coffee maker, a TV and wifi, free breakfast every morning, a nice bathroom, daily housekeeping, a fitness center, vending and ice machines, and it's in a nice location. Additionally, there's a restaurant just across the street, which is very convenient.

R
3 years ago

I book here a lot for when I bring staff in for tr...

I book here a lot for when I bring staff in for training and have never heard a bad word from the people I have brought in ... would be 5 stars but they almost always mess up my in advance reservations and somehow always try to blame it on me ...

S
3 years ago

Stayed here for two nights recently to catch a Rap...

Stayed here for two nights recently to catch a Raptors game downtown. The location was amazing, it only took 30 minutes to get downtown.

The place looks like it's being renovated, but the staff was very accomadative. I've stayed at Comfort Inns before and I certainly like this location.

R
3 years ago

I can t give this a star cause it should be closed...

I can t give this a star cause it should be closed under these Reno s ! My
room has been renovated but it s needs a paint job and new curtains and carpet then it would be done !
Oh ya and they need new slidding doors that don t need a man to open them ! So whoever stayed here longer then 1 night really don t expect more then this ? I stayed 1 night and only 1 never again !
Washroom beds and furniture are new and clean !
Re open when complete cause your not going to get better reviews then this

P
3 years ago

I love this place. It has ground level patio doors...

I love this place. It has ground level patio doors from your room to your parking spot. This feature is an added bonus when your travelling with pets.
The staff are overly accommodating to all your needs, and are polite and courteous which are a rare find these days.
Located right off the ramp to the freeway. Easy access.

O
3 years ago

It smelled like death in the hallway outside my ro...

It smelled like death in the hallway outside my room. There's no elevator. Cleanliness standards are lacking.

Housekeeping was friendly but front desk not so much. Asked if we could eat our own food at the breakfast area: "no, it's already been cleaned up". During checkout, I was asked to wait in the lobby for Abt 15 min until they checked the room so they can refund my deposit (used a cc that they charged as debit somehow).

Breakfast isn't bad.

North York Comfort Inn

North York Comfort Inn

3.3