Nepal Face to Face AB Review

Love the place its awesome.... good people good food and good ambience

Everything is beautiful but open buffet for breakfast and dinner was completely Asian style. Not for healthy life....

Nice hotel with all facilities... conference room building always shakes like earthquake dur to mud base

A nice place with enormous and spacious rooms amidst a congested township. Friendly staff, better if they know more English.

To me, the best hotel in Kathmandu!
Nice and spacious rooms, helpful staff, and delicious food (of course for those who can tolerate spicy food!). In addition,the hotel has a very good walking and jogging area...

We had a poster presentation, the hotel is nice, but the management is little slow.

One of the best five star hotel of Kathmandu Valley.

Breakfasts are wonderful.

Event management is also very good.

Rooms are OK.

It's a great hotel by all measures but not exactly for the value. All the staffs were very kind and their breakfast was amazing though. We had a little brown water out of the bathroom in the morning but it didn't last too long so we didn't make any complaints.

Good hotel. Too old for my life and it smells like old wood

Nice hotel with very good ambience. Nice choice of Indian dishes in buffet.

We stayed at the Yak & Yeti after completing the EBC Trek, and it was such a nice luxurious experience after the accommodations we had been staying in on the trek. This hotel was included as part of our "luxury" EBC Trek itinerary.

Room: We had a huge room complete with a living room (multiple couches, working desk, two TVs) as well as a bedroom with a king-sized bed. There was a walk-through closet to to a nice bathroom with a super hot shower. The provided robes & slippers were comfy. We were sick after the trek, and this room was so nice to stay in.

Food: We didn't try the restaurants (we were sick and didn't want to put on non-pajamas) but had room service multiple times. The food was only okay but came with a hefty price tag. The restaurants might have better food.

Other: There are beautiful shops on the main floor of the lobby with all kinds of lovely jewelry and other souvenirs. The grounds have a tennis court, pool, and a beautiful walking garden. It's a slice of beauty in the craziness of Kathmandu. Internet was great.

Very nice hotel to relax after a strenuous trekking. I would like to have stayed longer. Mattresses are great for Nepalese standards!

Very good hotel in Kathmandu valley. A standard facilities for costmers.Very Much peaceful area for living at this famous hotel !!

After three weeks of simple life in the mountains again a hotel with shower, bar and multi-course menu .... For Nepal very luxurious! In the middle of the city and yet very quiet in its own park.

This place does not provide complimentary internet! Hotel has got a great view. Food quality in the restaurant is quite average. Service time is high. Hotel ambience is amazing. For the given services, the hotel might be heavy on pockets. So unless you value the ambience, I would not recommend this place.

Really nice architecture . A remnant of the old Nepal. Good service, hospitable staff and fairly good food

We stayed at the Sagarmatha National Park in Nepal in 2017 and spent some nights on arrival and departure at the Yak & Yeti Hotel. We liked it very much.
A comfortable hotel with good kitchen, well-kept rooms and a great lounge to linger with a good wine.
Very centrally located!

Hotel with well preserved heritage palace. Calm place to stay in the heart of the city.

They do have good services and staffs are friendly too.
They have big and managed hall for events and musical nights..

Excellent accommodation, centrally located, good food

It's the best in KTM. Big events like SANOG & APRICOT organised here. Close to nature and openness is it's pride. I always prefer to stay at this hotel whweneve I go to KTM, Nepal.

Beautiful place, has both traditional and the modern look.

Enjoy the ancient durbar with good food food. I love the bakeries in this place

It's a nice hotel with a nice view. The staff's very helpful.

I just wanna say that this hotel is stunning. Clean, big rooms, great location, close to main landmarks. The staff is amazing. Very friendly people. Namaste 5*

Ur services are third class.. never we will come again... rents also high...

One of the best hotels of Nepal. You can experience the best stay with best food at this place if you don't mind spending a little bit more.

They have improved their lunch offerings! Good job!

Located in nice central downtown area nearby King's Road and former palace which I heard is now a museum. Room, internet, breakfast, service are all adequate. Nice garden area to walk around with small pond and geese.
Spa, gym, sauna and steam room is on B1. Gym is a bit small.

Good hotel, looks a bit run down, garden facing rooms are best, otherwise not worth staying there.

Hotel Yak and Yeti is a pretty amazing 5 star hotel present very close to the new road here in Khatmandu, Nepal. Their staff and people are very accommodating and helpful. The greenery outside giving views to the place giving a feeling relief to the mind, body and soul. It has sunrise restaurant, nirvana gym, and chimney rooftop apart from the luxurious hotel rooms available for booking.

Very good bedding and beautiful park,
Bathrooms are to be reviewed for a 5-star

Very much beautiful, comfortable, suitable as well as user friendly. Doesn't have much experience have visited once for a night. I felt much comfortable in almost everything.
Not: there are several services in this hotel, probably it was my lowest but beautiful experience.

Nice and a very comfortable hotel in the heart of the city. Nice garden area ..to see the ducks roam about the pool and the garden is refreshing.
Hotel has its own casino which may not be of world class standard but offers a good option for some recreation!!

Very old hotel in Kathmandu. Food is not that great.

Nice Hotel. You can have just tea or breakfast there. Very nice garden there is

This was by far one of the worst five star hotel experiences I ever had. Every single (and I mean EVERY) aspect of our stay was problematic, frustrating, and upsetting. Our experience was SO bad it almost seemed funny for a while, but when you are paying hundreds of a night for your destination wedding, it is not funny...

I booked a weeklong stay at Yak and Yeti for my wedding for myself, my now husband, and our friends who were traveling for the event. When booking the rooms I put all the details in our reservation (a requests for a wedding dinner, a wedding cake with the dinner, when I was arriving at the hotel from another destination in Nepal, when our friends were flying in and should be picked up, that we requested smoking rooms, etc). I also emailed the information again to Yak and Yeti three days before our arrival to make sure that everything was all set. Despite all my attempts to make sure everything was set, the problems begun as soon as my now husband and I arrived.

I ve listed out the myriad of problems below in chronological order:

1) When my (now) husband and I arrived, the check in person seemed to have lost all records of the rooms I had booked for our friends (who were arriving later that evening). They seemed to be struggling to decide where to put their room. They had none of our friend s flight information even though I had sent it to the hotel twice. They seemed unsure of who was picking our friends. They assured us they would sort everything out, and sent us up to our room.

2) When we went up to our room we asked the bellhop if our room was smoking (it obviously wasn t, and we had requested a smoking room). He said it wasn t, and that he would run downstairs and get us a key to another room. When he returned, we grabbed all our stuff and followed him to another room, which was obviously non-smoking. We asked him again is this a smoking room? . He again told us to wait while he ran downstairs to find us a new room. The cycle kept going: we kept dragging our luggage all over the hotel to arrive at rooms that were obviously not smoking . By the fifth relocation we finally got it right. Already nervous about the confusion, we ran downstairs to the front desk to check and see if our guest s rooms were found, and understood to be smoking rooms as well.

3) When we arrived back to our room, we found our wedding cake Sitting there On the desk It was Monday Our wedding was scheduled for Friday I started laughing because it was just so effed up. Who delivers a wedding cake five days early? Why would it be delivered to our room? Why wouldn t it be served with dinner? How did this even happen? (They all seemed very confused why it was an issue that our wedding cake arrived five days early when I did talk to them)

4) When we woke up the next morning, we found A TOENAIL IN OUR BED. It was clearly from the big toe. One perfectly cut yellow toenail. I don t know if the bed was just dirty and unchanged, or it had somehow made it through the wash and dry cycle clinging to our sheets. But it was disgusting and gave me serious heebie-jeebies.

Google Reviews has a character limit for reviews, so issues 5-9 are not listed here, but my full review can be found on TripAdvisor.

We tried bringing up our experiences to a few managers because we were getting increasingly frustrated as problems kept accumulating. While each manager seemed sympathetic, it also seemed clear that there were no steps they were going to take to try and make sure that our experience moving forward would be smoother.

Frustrated, I paid the bill for everyone, took my guests, left 3 days early, and went to another hotel that was 100% better in every single aspect. Yak and Yeti made me feel unimportant, unappreciated, unwelcome, and not well cared for. Especially since we were staying there for our wedding it was a disheartening experience.

I would strongly recommend against anyone ever staying here.

Royal is royal. Enjoyed a lot, from food to the view and the garden, one word: awesome

It has a grant entrance and the foyer is amazing does feel 5 star however that stop there as the rooms are not , its sub standard as bed and breakfast which does not feel like 5 star hotel. The view from the window was not appealing at all. In the sink the water did not go through the drain properly but the breakfast in the premium hall was amazing had a lots of choices I throughly enjoyed. Overall it is a good experience but I think the price does not reflect on 5 star hotel standard its a bit over rated for that reason I will not be returning. It definitely needs an upgrade in the rooms.

Cool to enjoy naturally scene to both of side as outside or inside.

There is something gives you such a feeling of peacefulness.....it was the one hotel I had best sleep in inspite if odd hours of my arrival and departure
Would be great if they add more options to breakfast

Nice and beautiful neat and clean and in the center of town . Good service good price