I regret purchasing outdoor furniture from Neoteric Luxury. The quality was subpar and the designs were not as appealing as I had hoped. The customer service was also lacking. They were unresponsive and did not offer any assistance when I encountered problems with my purchase. I would advise against buying from Neoteric Luxury if you are looking for high-quality outdoor furniture.
I was not impressed with the outdoor furniture I purchased from Neoteric Luxury. The quality was below my expectations and some of the pieces were damaged upon arrival. The customer service was disappointing as well. They were not responsive and did not provide a satisfactory solution to the issues I faced. I would not recommend Neoteric Luxury for anyone looking for luxury outdoor furniture.
I bought outdoor furniture from Neoteric Luxury and unfortunately, I can't say I am completely satisfied. The quality is decent but there are some design flaws that are quite noticeable. The customer service was average, nothing exceptional. Overall, I would rate Neoteric Luxury as an average choice for luxury outdoor furniture.
The outdoor furniture collections at Neoteric Luxury are decent. The quality is satisfactory and the designs are nice. The customer service was adequate, although there was nothing exceptional about it. Overall, I would say Neoteric Luxury is an average option for those in need of outdoor furniture.
I recently purchased outdoor furniture from neotericluxury.com and I am extremely satisfied with my purchase. The quality of the furniture is outstanding and it adds a touch of elegance to my outdoor space. The customer service was excellent as well. They were very helpful in answering all of my questions and assisting me with my purchase. I highly recommend Neoteric Luxury for anyone looking for high-quality outdoor furniture.
😕 I recently purchased outdoor furniture from Neoteric Luxury and I must say I am a bit disappointed. The quality of the furniture is not as good as I expected, and some of the pieces arrived with scratches. The customer service was not very helpful either. They were slow in responding to my inquiries and did not provide a satisfying solution to the issues I encountered. I would say Neoteric Luxury is below par in terms of both product quality and customer service. 😕
👍 I just received my outdoor furniture collection from Neoteric Luxury and I couldn't be happier. The designs are modern and stylish, and the quality is exceptional. The attention to detail and craftsmanship is evident in every piece. I've been searching for outdoor furniture that is both functional and aesthetically pleasing, and Neoteric Luxury has exceeded my expectations. I highly recommend their products for anyone looking to upgrade their outdoor space. 👍
😊 My experience with Neoteric Luxury was amazing. The outdoor furniture collections are not only beautiful but also durable. The attention to detail in their designs is impressive. The customer service was excellent too. The staff was friendly and informative throughout the buying process. I am extremely satisfied with my purchase and would highly recommend Neoteric Luxury to others. 😊
Neoteric Luxury Outdoor Furniture Collections offers a wide range of beautiful and high-quality outdoor furniture. The designs are modern and elegant, and the attention to detail is impressive. The customer service was also excellent. The staff was knowledgeable and helpful, and they made the buying process easy and enjoyable. I am extremely satisfied with my purchase and I would highly recommend Neoteric Luxury to anyone in need of luxury outdoor furniture.
The furniture at Neoteric Luxury is absolutely stunning. The attention to detail and quality craftsmanship is evident in every piece. I am so impressed with the durability of the outdoor furniture collections. They are not only beautiful but also built to last. The customer service at Neoteric Luxury is top-notch as well. The staff is knowledgeable and friendly, and they go above and beyond to ensure customer satisfaction. Overall, I would rate Neoteric Luxury as excellent in terms of both product quality and customer service.
I recently purchased outdoor furniture from a luxury brand and I am extremely satisfied with the quality and design. The furniture adds a touch of elegance to my outdoor space and it is very comfortable. The customer service was excellent as well. They were friendly and helpful throughout the buying process. I highly recommend their products for anyone looking for high-quality outdoor furniture.
Neoteric Luxury offers a wide variety of luxury outdoor furniture collections that are both stylish and functional. The designs are modern and unique, and the quality is exceptional. The customer service was also commendable. The staff was helpful and knowledgeable, guiding me towards the best furniture choices for my outdoor space. I am extremely happy with my purchase and would definitely recommend Neoteric Luxury to others looking for top-notch outdoor furniture.
A fabulous place to shop - IF you are a sadomasochist or like your intelligence insulted! They totally lie about the lead time and make themselves completely inaccessible once they take your money. You have to wonder what they are shipping into the country when the shipping container is held in port for 32 weeks! I highly recommend NOT purchasing thru them. Go to Brown Jordan or Janus et Cie for professionalism, style, quality, and expediency.
This company provides lead times of 12-14 weeks. The lead time actually runs anywhere from 16-28, sometimes more. As such, they force their sales team (both internal and external) to regularly lie to the clients pre and post purchase about being able to meet deadlines. Do not EVER expect a callback from the owners, themselves, as they will never personally return a call. It is beneath them. They want your money not your interaction. You are beneath them.
They also claim to design all of their own furniture, but they merely purchase pre-designed pieces from secondary factories in Indonesia and the Phillipines. The few pieces they have designed are knock-offs of famous indoor designs. The quality of the furniture is average at best and they rarely honor the warranty when it does break. The owner, Steve Reisman, finds a way to regularly nickel and dime the clients to make a few extra bucks. And, don't be fooled by their aluminum collection. It is of poor quality and made in CHINA not Indonesia as they claim.
They are certainly not an equal opportunity employer. Martina Reisman has noted on several occassions that she will no longer hire Black or Spanish employees, b/c she believes the work ethic is not there or substandard. They have terminated upwards to 20 employees since 2011. At any given time, they have never had more than 5 employees. They are petty in nature and tend to terrorize the employees when they are personally unhappy. Neurotic Martina Reisman has a documented history of employee harassment as she does not want to pay unemployment to terminated employees. They also are known for not paying their employees. As proof, a judgment against them can be looked up in the state of California. Petulant Steve Reisman defers to his vindictive wife as the majority of his time is spent shortpaying bills and "borrowing" designs.
These are just several reasons that they are now working out of their warehouse and there are no formal offices. This organization consists of 4 people. It has extremely limited resources and little follow through. Use Janus et Cie or Brown Jordan. The client services are much better as is the product. If you are thinking Neoteric - Honestly, go Restoration Hardware or West Elm. Same product, honest pricepoint, no headache. Also, their in-stock items are almost non-existent. This isn't a company so much as a circus.
Imagine my surprise pulling into the parking lot to view this "luxury" product, and it turns out to be nothing more than a warehouse space. I spoke with Martina Reisman via telephone who had a very self-inflated opinion of the product - and, in person - herself. She was more interested in tossing her thin hair and regaling me with stories of overseas travels than actually viewing the product - Well, what little product inventory was available in this dingy dusty warehouse space. The owner (Steve Reisman), as I found out later, came out at one point looking over his horned rimmed glasses at me but never even bothered to introduce himself. I guess, in today's market, luxury means no staff, little product, zero location, and chinese aluminum and fiber. I found the same sculptural product at Restoration Hardware plus an amenities worth of beautiful supplemental pieces. The pricepoint and the quality were better there, and they offered refreshments while you shopped in a well air conditioned retail space. Just imagine walking through a dreary, unispired, hotbox of a warehouse and they don't even offer you water!!! Luxury indeed! After doing a little research, it turns out the "Spartan" daybed is actually designed and manufactured by a company named Locsin in the Philippines and THIS luxury company just slaps their tag on it. Neoteric means new or modern - Nothing was new or modern about these owners, their product, or that AWFUL location. NOT WORTH THE DRIVE OR DRIVEL!!!!!!!!!!
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