Have used the naval hospital for specialty appointments and for major surgeries for my wife and myself. We have always been pleased with the care and treatment we have both received. I can't speak for other people's experiences but I have no hesitation in recommending the Doctors, Nurses, Corpsman and all the support staff.
The slowest pharmacy I had ever been to. I waited for like 2, 3 hours for my medicine.
Good MTF. Only reason I'm not giving 5 stars is due to how slow the pharmacy and ER is.
I have nothing but praise for the staff at Portsmouth. Yes, the parking garage can be troublesome, but in decent weather, there is always the very top which usually has openings. I am very glad that we have a military hospital that has such diverse care, even for those of us who live quite a ways away. Thanks!
Came heer with my son crying from ear ache, they kept us waiting in the waiting area for over an hour and half, while my son cried from his pain, this place is unprofessional and non-caring, only reason this place stays open is because of the military insurance, they should give us more options to be able to go to a truly professional medical facility. It's ridiculous letting a toddler cry, while waiting.
Just so superb. Gave birth in March and everything was so beautiful. The staffs were supportive both male & female nurses. I'll recommend the place for anyone who is looking for a good place.
Even during my appointments with the obgyn, when I'm late, they still pardon me and understand my condition. They treat me like a family.
The only complaint I have is the pharmacy at the naval hospital. The wait time to pick up your medication is unacceptable. Expect to wait for at least an hour and a half, if not even longer. So you might want bring something to eat and entertain yourself.
Review
If you're trans, don't go here unless it's your only option. Despite communicating my gender and pronouns both verbally and in writing, I am regularly referred to incorrectly by every single person with whom I speak. Every last one. Also, in ENT (which has nothing to do with genitalia), I was asked invasive questions about my genitals and told "until you get THAT taken care of, you're still a boy." This goes beyond ignorance and into outright refusal to show basic respect to trans people.
There are other major issues, like a chronic lack of parking, long and unpredictable wait times (particularly at the pharmacy), and a bureaucracy so complicated and negligent that I've had to resort to paying out of pocket for expensive care from local private clinics.
For example, NMCP Neurology treats me for migraines. I'm supposed to receive injections every four months. You'd think this predictable regularity would make scheduling a breeze, but instead, every appointment is a nightmare. If I don't call in at just the right time, I have to go months on end without treatment before I can be seen again, because the appointments fill up so quickly. They only schedule a month in advance, and they don't provide any sort of assistance for patients who need regular appointments. They don't call when the schedule is released or reserve spots for regulars. You'd better be lucky if you want treatment.
It's to the point of medical neglect. Last week, I was to the point of having migraines so frequent and so severe that I was holding back tears on the phone, begging them to just treat me already. I was already two months overdue for my pain injections, and they wanted me to wait another month. I had begun calling in to get treated in February, but they never called me back, yet I was blamed for not scheduling an appointment earlier. I had to resort to paying about $1,000 to get treated out in town.
To be honest, I hate going to the Naval Medical Center Portsmouth. The transphobia and neglect make it a miserable experience. If there were any other practical option for receiving the care I need, I would take it.
The maternity ward traumatized me and my daughter for life because they refused to listen to me. The most horrific experience of my entire life.
Horrible experiences during my pregnancies in the military but this definitely was the worst. My husband was located in Fort Eustis when I noticed that I was pregnant, so from For Eustis they give me a referral apparently for this hospital because the hospital at Langley was closed. I asked for a referral off post because In my pregnancies I always have hypermesis gravidarum but they told me that they can t do that. I tried to make an appointment with them and the available days for an appointment was like for more than a month. I insisted calling them and they take about 3 months almost 4 to find a solution for my situation, and for give a referral. When I finally get the referral and found a doctor in my area they told me that I have a chemical pregnancy, a pregnancy without any baby there. I spend like almost 4 months with hypermesis and without any baby there, all for its negligence, to finally after 4 months, start a process of abortion. This was one the most sad and horrible experiences for me. I hope anyone have to live something like that.
Visited the ER after a homebirth (at 11am) to have myself and baby evaluated and was threatened with CPS when i informed our nurse my child and I will be going home when the pediatricians still hadn't come to "discharge" us from ER at 1am the following day. So as a brand new mother just given birth, still bleeding, hadnt slept, hadnt eaten.... Portsmouth Naval ER staff thought it would be best to threaten taking my child if i didnt sit down, shut up and wait. The ONLY good thing about that visit was the patient advocate who assured me i was safe, my child was 100% healthy, I was well within my rights to leave and apologized that I was caught up in the bureaucratic bs that is NMCP.
On another visit..... Admitted myself during a long battle with mental health only to be locked in a filthy room with no air, guarded by two men who were talking loudly about getting drunk and having sex, never had anyone come speak to me like a counselor, ultimately ended up saying whatever i had to say to get out and go find real help at another establishment.
Editing my review after another pregnancy/pediatric experience. Birthed my daughter recently and had to transfer her from home during labor to help resolve a minor complication. Had a very respectful and gentle birth team who respected my body and desires.
****Only complaint of this stay was the night shift pediatric senior resident who threatened CPS when I disclosed we intended to discharge early (naturally, as a homebirth transfer) if mom and baby were healthy.*****
****This is the SECOND TIME this has happened to me. Happened once through the ER with my second child and again with my third.*****
Took this seriously unethical, manipulative action directly to the pediatric ward doctor and was satisfied with how he addressed this issue. It is still extremely concerning NMCP PEDIATRIC RESIDENTS clearly feel it's okay to use the threat of CPS as a way to manipulate parents into following hospital policy, regardless of if the child is 100% healthy.
POSITIVE:
Several days after birth, baby developed jaundice and required admittance for treatment. I never suspected the pediatric ward nurses, corpsmen and doctors to be so kind... so thoughtful... so understanding. Relieved my anxiety as an individual and mother, especially after my past experiences with their ward's residents. Treated my daughter as if she was their own. Entire staff was interactive and playful with my two older children, making the stay easier on mom and dad. Absolutely wonderful experience.
4 years ago, I had given birth to a baby boy 6 weeks before my due date. The NICU staff was wonderful! In addition to taking great care of my baby, they provided amazing comfort for me and my husband. Thanks to God and their efforts, we brought our son home aftwr 3 weeks. Today, he is a happy, healthy child who shows no signs of being premature. Forever grateful!
The personnel and level of care earned 5 stars... Seriously. I'm holding back one star because there were no courtesy recharging kiosks in the entire building. About 10 USB outlets in the main pharmacy... So go purchase the cable. C'mon NHP
It's a shame that training is done here at a place where as an OB patient I'm constantly being told that because I'm unique and have diagnoses and circumstances that fall outside a textbook pregnancy, the OB team has no idea how to care for me or to get any of the services in place that I need. I keep being told to do things that I am explicitly is saying is nearly impossible for me, as if what I'm saying isn't true, or as if they just can't understand that I cannot actually do these things as a normal person would. It's unfortunate, but besides me needing things in place to continue this pregnancy which is either not happening, or happening painfully slowly- which is completely unacceptable, I'm also looked down on because of certain things I need medically. There's nothing you can do to make a patient feel more alone and like you cannot care for them more than to not communicate, to repeat back to them to do things they're telling you they cannot as if they're lying, to not have care in place for those of us not able bodied enough to come to you. We exist, not quite disabled enough, or ready to admit that we are disabled, yet not quite able-bodied enough to do the every day things that everyone else does. Add to that the unfortunate diagnoses that I have recently been diagnosed with, along with other things that have been chronic, Portsmouth has been a constant source of stress for us. I have no idea how I will make it through this, God help me.
Drs don't listen to the pacient or they're concerns
The Breast Center has always been amazing! Other departments could learn a lot from the bed side manner of all the amazing staff in the Breast Center. Kind, compassioniate, patient and ALWAYS on time.
Does anyone know who the commanding officer is here now?
Wait time is outrageous, almost six hours to been seen, people that check you in are always very rude. Some doctors and nurses are very nice and on top of everything but most have no clue what is going on most of the time. Don't waste your time.
I am going to share what happened to me at office visits at Naval Hospital . I was seen there multiple times in my past history and when I was working. I had real medical issues and told them at time I had a sister with diabetes then on dialysis ( who did pass at 59), and my Dad at 62.. My moods were all over the place and the Naval Hospital never checked my insulin /hormones and in fact told me I should be on the 5th floor( psychiatry ) .i also had 20 kidney stones at one time, had PCOS/Insulin Resistance and basically they ran no tests to find out why and a host of other symptoms . They prescribed more and more pain killers and anti depressants and soon it was a real problem. I was zoned out most of the time. I went from clinic to clinic but no one listened at all. This caused depression and anxiety to set in . When I visited some of my family to look after my mom ( flying there every few months to do them a favor ) I was further put down cruelly and mistreated about my weight gain so my mom came back to live with us . I did think it would be better without me at times but thank God for my real family . No one knows what the real story is and I have a sense of humor which hid the pain. It turned out, I wasn t crazy just years of not getting great medical care. On my own, I threw out all those drugs which now is I understand an Opioid crisis.
Recently, I had to go back to Naval Hospital having left when my sister died ( she begged me to). As by the way , all those meds made my gallbladder give out and I was in there a whole week before the Naval Hospital could figure out it was my gallbladder.
I recently went back to a clinic for a follow up from a past surgery as I was experiencing some issues and the Naval Hospital PA basically made me cry she threw back up in my face my anxiety issues and belittled me ( I felt a medical professional it was safe to tell her) This is still a real thing to have and she made me feel like less of a person. I have usually walked away before, but this time I am demanding an apology and put in a complaint. Enough is enough. A person in a much weaker frame might not do what I did . It turned out from a civilian EGD test there was a real problem after all going on. The PA of course denies she said any thing and you aren t allowed a tape recorder in a Dr office so I probably won t get the apology but at least it s in writing so next time she talks down to a patient maybe enough complaints will make a difference. I am lucky I can spend the money and go out in town to see specialists - many have no choice who they see. However, because of finding out too late my condition, now everyday is an up hill battle with diabetes as it went untreated for years. I use to let the anger eat at me but I realize I can t go back ward in time. But I can do everything I can to speak out about the care there and to offer a warning. Don t let any Dr dismiss your symptoms or make you feel like a nut case. If that Dr doesn t listen, go to another Dr until someone does.
The past week, we have seen several people end their lives who seemed to have it all and depression and anxiety are real issues . People many times don t go to see a Dr because they are afraid of being mistreated like I was at the Naval Hospital recently they assume you really don t have a medical issue because of a depression, anxiety or ADHD diagnosis also so they assume you are crazy. Don t let any Dr take away your rights . What they don t seem to realize is that by not taking a person seriously they make those other conditions much worse.
Waiting for 4 hours for meds no matter what time of the day it is is simply UNSAT !
Went to ER. 3hours wait. Assistant doctor went asking her supervisor ("senior doctor"?) if blood samples were needed. The senior doctor came and said no check was needed, but the nurse came to take blood samples anyway... Morgan was the worse nurse I've ever seen. She picked my vein at a wrong spot and besides the excruciating pain no kidding at least 1/2 cup of blood went all over my clothing and the bedding (which she rushed to change). I had never seen anything like that in my life! I have a huge vein how did she missed it so badly? My husband was in shock. Not to mention the blood samples and a stool sample just sat there on the table... Nobody picked it up until we were discharged... Another nurse came in and asked for urine sample - which I never gave her and nobody even mentioned it ever again. They take your samples just for the looks not that they do anything about it.
After that wonderful care hubby was waiting at the pharmacy for 2 and half hours!
I'm now tricare standard and hopefully will never again need care at this facility.
Our son had surgery to repair his elbow from a pitching injury. What an awesome surgical team! As soon as we checked in, they brought us back to prepare him. Several people checked in on us as we waited, never making us feel forgotten. He had several people in the O.R. with him. They kept us posted on him just before they started and after they were done. Very attentive group and I am very pleased with their service. Bravo to you guys and gals!
I have had excellent care in the Rheumatology Clinic for many years. The staff is considerate and experienced and Dr. Eickoff is an amazing doctor who is easy to talk to.
My rating is based solely on my experience delivering my daughter in 2016...I received excellent prenatal care from a number of clinicians, but Kathleen J. Bailey was particularly extraordinary. I arranged my prenatal appointments based on her availability. She is that good. As a nurse myself, I'm very critical of medical professionals. Kathleen Bailey (advanced practice nurse) made me feel safe, well cared for, and respected during a difficult pregnancy and delivery. She's a gem!
This was by far the worst experience I've had with a military medical facility. My appointment was at 10:30am. At some point and time the provider thought it best to explain the test as a group because it was more convenient for her, that is great if you have the last scheduled appointment in the group, so I waited about 30 minutes for others to show up. If they wanted to do it as a group then schedule is at the same time. Then after the 10 minute group talk she sends every one out except one couple that she identified as being there first, the couple let her know that I was there first and she then indicated that "oops I need to see them first for another reason". All I was there to do was to get blood drawn, she indicated that she selected them first because they had to go meet with someone else first. However when she finally sent me down they were leaving the lab. So they were able to go see another provider and go to the lab and be done by the time I got there when all she did for me is put the order in. So I get to the lab and I waited for 40 minutes and still was not in the cue to go. But I had to leave to get back to work, so I was there from 10:30 - 12:35 simply for a blood test that never happened. There has to be a way to streamline the process so that drawing blood doesn't take 2 hours. My doctor ordered the testing that can only be done at this facility, so I declined all future testing so I won't have to come back to this facility. I've been spoiled, Langley fits my schedule better than this place.
I've had nothing but horrible experience here. The nurses don't know what they are doing with anything that involves my son. Literally she told me she had never dealt with a picc line before but she would try. Oh that's nice. The pediatric ward isn't kid friendly and the rooms look disgusting. They have screwed up my sons treatment numerous times. I would avoid this place like the plague. This is one hospital I cannot stand.
A horrid experience in labor and delivery when they refuse to listen to our concerns.
Go to a real hospital if you can. Practically almost killed my wife and unborn baby just by having an idiot corpsman who couldn't draw blood from a woman with veins you can almost see in the dark. A couple samples had to be discarded because they weren't complete. Then sent her off by herself, woozy from bloodloss, up and down stairs to look for a broken vending machine and the galley. Now I get to take off worm to make sure nothing worse happens for every trip. I'm making a personal trip to have a less than civilized talk about professionalism with them and my JAG if something like this happens again.
I'm here at the E.R so often and the staff are so nice to me and do what they can to take care of me and I'm grateful
The pharmacy takes a while but that's just a pharmacy for Ya
The Labor and Delivery also make me feel so much better about any worries I have for my baby
Arrogant. Doesn't matter how much pain you're in, they won't help you. Talk down to you. If it's possible to go anywhere else, go. They should not be allowed to practice medicine.
If you're eligible to go to NMCP then overall consider yourself lucky. In the last 12 years I have dealt with the following departments and have always been pleased with the service they provide.
Anesthesiology
Cardiology
Emergency
In-patient pediatrics
Labor/Delivery
Neurology
OB/GYN
Orthopedic
Pediatrics
Radiology (X-ray, CT, MRI, Ultrasound, EKG, cardiac ultrasound)
Sleep Center
Absolutely dreadful. Currently with an open wound and the earliest consultation for surgery is 4 weeks out. All around, terrible medical care
Firstly, I am very proud to be a part of service members' family and I truly appreciate the men and women for their hard work and sacrifice. I usually don't like to write or comment negatively... But I am very disappointed by the NMCP laboratory family. I Don't want to explain my bad experience not once but fourth time... Because it's very frustrating and disappointing.
I just want to request to the supervisor or the manager that someone has to be in the front all time. Their work ethic and behavior towards patients has to be observed by superior . The unprofessional behavior and bad attitude from young sailors made all the patients extremely upset. Please
If I can give this place negative stars. The worst place ever. Had asthma attacks had to wait 3 plus hours while struggling to breath just to be seen. Sat in the pharmacy for 6 hours just to get prescriptions for my child due to it being my only day off. Honestly the staff is rude in the pharmacy, the er staff acts as though you can be a waste of their time and they most likely do not care if you are dying. This place is all together horrible. I'd rather go to a civilian pharmacy or hospital. Where there are real doctors.
I disliked my experience at this hospital. I had my first baby here. Basically, six hours before my son was born the midwife on that specific shift noticed meconium dripping out of me. An hour after that they noticed the baby seemed to be in distress. They didn't really do much of anything about it. I felt ignored quite honestly. My son was born six hours after the meconium was originally spotted and five hours after they noticed the baby was in distress. My son was born with Meconium Aspiration Syndrome. Apparently his lungs were so full of the stuff that they looked completely cloudy on the scans. I kind of feel like this could have been prevented. I would of had a c-section if they asked me, but they never gave me the option... because I was basically ignored. My son ended up being in the NICU for a week due to this situation.
What makes this experience even more hated is the fact that one of the nurses up there had absolutely zero emotion and people skills. An hour after my son was born she came up to my room from the NICU to give my husband and I an update on the baby. Basically, she literally looked at my husband and I and said the following, WORD FOR WORD, "Honestly, I can't believe you guys aren't crying right now. Your son could die from this." Like, are you joking me?! Who the hell are you to say something like that?! I just pushed a baby out an hour ago, terrified of what is happening, and you come waltzing in telling me you're surprised I'm not crying??? I have no clue who she thought she was, but I hate her for what she said (not to mention the look of disgust she gave my husband and I). For the life of me I can't remember her name, and lucky for her, cause I'd put it on blast! All I can tell you is that she had a very strong foreign accent.
*****The only reason this review is getting two stars is because of the amazing work the NICU did for my son. The main doctor in there was unbelievably amazing. He was so detailed and thorough with information when we came to visit our son. He also recognized us as soon as we walked in. You can tell he takes pride in his work and always makes sure he remembers the families! He remembered who our son was and gave us an update right on the spot. He also told us that NONE of his nurses should be telling us our son is going to die because it wasn't even close to that. It makes me wonder if the second nurse in the room that day made a complaint about the accented women who had zero human skills.
All in all, I wouldn't recommend this hospital for giving birth. If you want proper care and nurses that can actually give you one on one time to help you through the pain, you most likely won't get it here. Do your research and have your baby somewhere else!
I gave birth there and the staff made it such a traumatic experience. Never again
Came in after an accident I had. I went to the ER and staff was very friendly and helpful. I felt comfortable the whole time. Facility also seems fairly clean. I have not seen the entire hospital though, hence the four star. Would recommend the place.
The emergency room here is awful. My wife was turned away today in severe pain because after sitting there for 4 hours they refused to give her anything for pain relief, basically insinuated that she would abuse the pain killers if they prescribed them and justified it by saying it wouldn't help for her pain anyways. They weren't willing to try anything to relieve her pain except a painful shot of medication that they tried the last time we came in (the previous Tuesday) and just made her other arm hurt but didn't do anything for the original pain complaint. My wife has been in pain for roughly a month (getting progressively worse) has barely slept in the past week, can hardly function throughout the day, and they weren't willing to try anything to help her (not even give her something while we were there to see if it helps) these doctors shouldn't be practicing medicine on our service members if they don't have the necessary compassion to put their pain, discomfort, and well being at the top of their priorities. I'm sickened and infuriated by how heartless the navy "medical professionals" have proven to be.
As of lately I have been fairly satisfied and comfortable at NMCP. I am pregnant with my first child and every appointment I go to I am treated very well. Every question I have gets answered and I have never met nicer people. I feel very comfortable and confident thus far with the people who are in care of me and my child. Hopefully things continue to go this route. My only discomfort is with the fact that it is hard to make an appointment because they never answer the phone. Also, when it comes to ordering lab work and doing the correct blood work they aren't exactly organized. I've had my blood taken on several occasions simply because no one checked to see what blood work I specifically needed done.
I was admitted for a few days, some of the nurses were very nice, but others looked and talked to me terribly, non considerate about my privacy, seeing my family, i felt i was treated this way simply because I am a civilian. So that definatly is a downfall. I also had 4 different nurses miss, and cause blown veins. They never came back after that. I got sick again recently and I've tried to be seen a couple times because I'm desperate and extremely Ill but the wait times are 6+ hours, regardless of your condition, and I've been in too much pain to wait that long.... Overall, I guess it just depends what department you go to. A lot of them are very intelligent but I feel a lot of others may literally be training on civilians.....
The staff is always helpful. But the volume of patients makes for long wait times.
Unfortunately, I misscarried and needed some medication from the pharmacy. The last thing I needed was to spend 2 hours waiting! after dealing with such an emotional experience. This is highly disappointing for me and beyond upsetting. This is after waiting an hour the previous night for medication after being in the ER for 10 hours. The ER staff was great and informative. They helped make this moment in my life a little less awful by being warm and kind. May I add, last year I gave birth to a beautiful little girl at Portsmouth and it was a wonderful experience. I do hope the Pharmacy can get it s act together -
Myself and my kids have been to NMCP a few times (just the ER). The first time I needed to be seen, it was later in the evening and I was taken care of really well by the nurses and staff and thoroughly tested and poked and prodded. The last two times I have been (once for one of my
children and once for myself) we have been tucked away in a room waiting on a doctor for hours. No routine labs to check for infection were ran for either of us and today I came in with some issues that would indicate a need for abdominal ultrasound and never was given one. Just given medications to put a band aid on the symptoms that have been worsening for days and not going away. Don t even get me started on the 2-4 hour long pharmacy wait times.
I had a good experience, not everyone does apparently here which is sad. This is one of the better hospitals in the country! It looks like Harry Potter inside the hallways and it s very large but once you figure out where you re going and are seen everyone is at least pleasant. Dr Kellogg in the surgery department is awesome, it s unfortunate so many have a negative taste in their mouth after coming here because I had no problems whatsoever.
The Emergency room staff were very rude. I heard from in my room the staff making fun of patients and MYSELF, calling them/us names and making fun VERY LOUDLY
This review is for our two recent ER visits for a child's head wound that needed sutures. Each visit to the ER took about 5hours from signing in-to being discharged (not including the pharmacy wait), yet had low volume of patients. I WISH I could say the sloppy work was due to my son wiggling and crying, however, my kid actually took it like a champ both times. He was not squirming or fidgeting at all!
ER VISIT 08/08/2017: One doctor performed sloppy staple work to suture my 6year old's head wound closed. There was heavy amount of hair in the wound, the area was not cleaned at all, and two staples were hanging on by one tooth, each. The wound was open.
ER VISIT 08/09/2017: The second doctor did a better job to close my son's head wound and staple the skin together. I asked the doctor to cut the hair from the area so I can clean the area at home, as needed. The doctor did not, and there is still a heavy amount of hair in the wound area, and under the staples.
Needs more staff to help patients more efficiently.
My step daughter was having a difficult birth. While there may have been silent panic amongst the family, the very professional staff of the labor and delivery room went to work. Staff members flooded the room. It was an All Hands on Deck type of efficiency. I attribute our great out come to the Superior problem solving and Expert Delivery skill of both the Doctors and the compassionate Nursing staff. I am proud to be retired Navy and so very proud of the continued efforts of the next generation of Medical Staff at Naval Medical Center Portsmouth. BRAVO ZULU.
We took my 18m into the er tonight. All staff was was kind and helpful. Our wait was very short. The dr was fantastic with our son and gave us all the information we needed. Went in at 8:30pm and was out by 11:30pm.
I came to fill a prescription I got my ticket at 1050. It is 1330 and I am still waiting on my prescription to be filled. I can only imagine if I had to be seen by a physician along with picking up a prescription. It s an all day event. The worst pharmacy experience of my life.
The Ortho department was great the first visit, but declined MAJORLY every appointment after that. What should have been 1 surgery ended up being 3 and it still wasn't fixed. I went to a civilian dr and had another surgery (#4) and it was fabulous! The Navy surgeon was not clear what he did each surgery and he did not complete one of my surgical reports until 8months AFTER my surgery. If you have any ortho issues or need a surgery I would not go to NMCP!
Have you ever been in a hospital that was hot before? I literally never have until this place. Why would you not keep your hospital cool??
I don t know what the default temperature is, but I ve since learned that they change it only by 2 degrees at a time (upon request) and the lowest they ll set it is 68 degrees. I had to ask 4-5 times before my room was finally a decent temperature. And then they snuck it back up while I was asleep!
Seriously. The staff are very kind and knowledgeable, but there is no excuse to be cheap with the AC.
I was scheduled promptly, I had less than 5 minutes wait to be seen (in OB/GYN), the staff and doctors were all very nice, and my blood results came back within 6 hours! It was a really easy appointment, but it may have been because it was 8 am. Try and schedule early before the day gets behind on them!
I can not say enough good things about the medical care myself and my children have received. OB/GYN Oncology/MFM/Interventional Radiology/NICU all coordinated a safe delivery of my 3rd baby under potentially catastrophic circumstances. We have also had great experiences with the specialists, care coordinators, and Pediatricians that have assisted us. We are forever grateful for the life of myself and our youngest child that would not exist without their excellence in care.
The ER has also gone above and beyond repeatedly when dealing with my child's severe allergic reactions.
The pharmacy is a headache to navigate, however, this is not "news" to anyone. There is room for growth there.
If you are gonna come to this hospital, you better eat first because it takes 4 hours or more to get out of this place. Absolutely terrible wait time. If someone came in here with a chopped off arm you bet your ass they would make em wait 4 hours while they leak blood everywhere. If I could rate this "hospital" with 0 stars that'd be greeeeaaat.
Dermatology/pharmacy is a hot mess. My first visit it took me 3 hours to receive my medications from the pharmacy, I got home to find my prescription box had been opened and 10 pills were missing, this is the most federally regulated drug in the US right now! My second visit the doctor forgot to put in my script. After several calls and two hours later it was put in, just for me to wait another 3 hours to be filled.
The WORST ER EVER! I am never ever coming here again. I went to the ER & the doctor specifically told me " why are you here? Why can't you just go to your ship and see your own physician?!" And I told him 1: I love in Portsmouth barracks and I want to get seen ASAP it's an emergency not a damn regular appointment! He says " well I guess I'll treat you" what a complete disrespectful man! Seriously fix up your rude staff!!
Fantastic facility with dedicated and driven staff! They are the "First and Finest"
I've been at Portsmouth Naval Hospital numerous times, and I've had mostly wonderful experiences. Yes, the wait at the pharmacy is long, but the providers have always treated me with respect and compassion.
Clean facility, some of the nurses in the baby unit can be nicer.
This is in regard to my experience with the ER. I had a feral cat bite me, and my thumb wasn't looking so good. Everyone was very respectful, personable, and I felt at ease the whole time. Its very obvious that providers here are intelligent and understand what they are doing. I have no complaints!
Love Women s Health. Long wait times for pharmacy & laboratory. At least a 60-80 minute wait, at the minimum, for pharmacy
I know several people who have delivered at naval Portsmouth and have had successful deliveries. I will be delivering there any day now. truth no hospital is squeaky clean but my experience at naval Portsmouth has been great throughout my pregnancy. My husband and I are very pleased with our doctors as well.
Spent 2 hours in waiting room in severe pain just to choose im better off suffering at home.
When I lived in the area my daughter was seen here a handful of times and the staff was great. I also attended counseling here for several months and loved it. I no longer live in the area but I do miss the counselors i had there!
a recent experience in another city made me remember how pleasant my experience was at this hospital, many thanks
It's 5:11 pm.
I have been here waiting since 3:40. I still do not have my meds. Its not even that crowded. Why so slow always?? I dont understand.
When you goto the emergency room at 4 am, get crutches, then limp up to pharmacy. Why am I still waiting when it s just one person here? The window is empty!
I had a spot on my toe nail and was referred to podiatry. I was unsure of what the appointment would consist of (removal of nail or consult) so I called the nurse in the podiatry clinic and within a short time I received not only a phone call back but a very friendly and calming voice on the other end. She was amazing. The day of my appointment we checked in about 30 minutes early. (orthopedics check in was a breeze, very friendly) and was quickly called back, before my appointment time. He was amazing and asked if I had questions before the Dr came in. I did and he was calming and helpful. The Dr came in within moments and treated me. Prescription called in to the pharmacy of my choice and he gave me a business card of the numbers to call if I had any further questions. We left feeling great (even left before my actual scheduled appointment time) Went to pharmacy to pick up, they had questions regarding directions of prescription, nurse called almost immediately and questions answered. Everyone was reachable, knowledgeable, and friendly. All in all, very good.
Every big hospital like this will have its pros and cons but I overall think it s a pretty great place for the most part
I got denied access to medical care because of of an issue with the dmv mailing my car registration. The security is a joke. They shouldn t get in make these calls.
Tmobile Users Spotty signal If Any at all.
Wifi Is terrible Needs to be reevaluated. Long waits for Booking appointments And Pharmacy. Parking at the garage feels like finding a needle in a haystack( for parking).
Family practice and Labor and Delivery have great Staff though.
Gettin a Prescription filled takes hours but tell Doctor to have it filled at either Boone or Virginia Beach tricare.
While we where in post op for our son they threw away all of our personal bottles(which are around 20$ each) and bathroom supplies away.
This place is horrible. Went in with a fractured foot. 6 hours nothing for pain ended up walking out
Have never had a good experience. Always waiting. Just go to a civilian doctor if you can.
Cardiac Care section of the PCU have some of the best Doctors, Nurses and Corpsman I have ever seen.
It me William Robert Torres Anderson.you no me as David Herdeg.
Great experience at ENT! Experience topped by the wonderful employee that found my wallet which I dropped getting out of car in parking garage, located me in clinic, and returned with everything intact. Honor and integrity is alive and well with Navy Medical.
Came there with a 2nd degree burn on my leg that was starting to get infected. Sat in the waiting room of the ER for well over 3 hours. They are extremely slow. I suggest if you have an emergency go somewhere else.
portsmouth.tricare.mil
