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I had a problem with one of their games. After 2 m...

I had a problem with one of their games. After 2 months of hearing nothing but excuses they had a tech remote my computer to fix the issue. Come to find out after almost 3 hrs. on my computer it was on their end. But not before this tech deleted two of my programs and installed 4 different programs which I had to go back in and delete and reinstall my other two programs. All they could say was "Sorry for any inconvenience."