mutuelle socialiste Reviews

The employees are too serious and not very smiling6

I ordered thumbnails for 2 weeks via the website and still received nothing and never know the assets on the phone

Disaster avoided also have to change the name made integral nothing to draw

Friendly staff but sometimes very long queues at the reception as for reimbursements.

Listens to the person and guides you directly to the right service etc.

2 hours on the phone to have the same music and no one to pick up pfff

All of them help me and received with a smile and do their best to help us 100% I thank them bcps.

For the zero parking because no one was invaded by Solidaris vehicles. Then to bring rental equipment here, in this case a wheelchair to go down the stairs with really dangerous

10 minutes waiting on the phone ... I gave up the idea of having a counselor on the phone! At least you should offer a service that reminds customers.

despite my numerous attempts of min 30 minutes never people won win.

Surprised by the friendliness of the ladies at the reception who helped me in my efforts.

Always so many people and very few possibilities to park

I follow the solidaris since 1973 which was the socialist mutual and nothing to complain 100% happy always at your service to solve the problems

So much waiting impossible, in two days I was put on hold the first day 2x25min and 1x 10min, today put
Wait 26min. It's the coffee pose or what In any case it should not be counted for an emergency.

We. Will see japres the cure where I go to the competition. Which starts with k

The best of the best in terms of incompetence and bad faith. They are reluctant to process a refund and their mode of operation dates from 1977.

MENSONGES & Co
Mutuality lies!
If we could put any star, it would be my note, too bad ....
Solidarity, but what? To put people off mutual to no longer have to pay them?
Their doctors are advice!

Nice, welcoming, they are there almost all to help us

I was well informed by the person who took the time to find my concern. I thank him mister frederic,

Zero I must change my account number following a separation impossible to have an appointment and closed office

On spotless spot but I never manage to have them on the phone and with a 2 month old baby it is binding to have to come for a question.

Tres reactif ,,, pas de reponse lorsque l'on envoie un email,, merci solidaris,

This concerns joossens eliane bill anbulance sent for 2 months still not refunded phone we can not tell us where it is

Always very professional, although I have already attended scenes of patients who were very upset. Despite all this, the staff have always been very professional and have very well managed the scenes of verbal abuse of which they were victims.

Too much waiting more was a mistake on their part and no apologies

People who listen to you and take the time to talk to you and explain things with a smile.

Shame to have to wait so long for refunds, thank goodness i changed for better service, and more polite to people !!!!!!!!!!!!!!

In good or bad I stay at Solidaris and for many years

Need information. Professional welcome. No complaints.

Site easy to access and answers to the different questions that arise when life becomes an illness

endless waiting time on line several times - I gave up - on the other hand, no further to my two mails of request for sending European insurance card whose 1st goes back to 1 month and a half and the 2nd to 40 days, without consequences - why not automate this shipment systematically without waiting for a request from the insured, this at least 1 month before expiry of the expiry date ...

Service to the public is decreasing from year to year. Fewer and fewer staff and more and more queues ... The waiting time in the various services is becoming unreasonable ... It is regrettable both for the affiliate and for the staff having to work in permanent emergency conditions.

Mutuality easy to access and close to the center of Charleroi ... Large reception hall and easy access for the public, including people in wheelchairs. Kind and welcoming staff.

Seriousness, profesionalismo, good times de Atesa and work.

Pity of the merger, pity that we are no longer reimbursed directly, and the time is no longer the same. We must wait more.

Fast passage, parking not obvious and all paying attention to move to the parking meters otherwise a nice PV. Nice doctors for the most part.

I am affiliated with it. To answer you when you call them, it's too long. Otherwise the service is good

Deleted from Belgium for 1 year and I am still being sent a payment transfer despite having supposedly resolved this problem

Home always at your disposal, good advice, always smiling and nice. I have been at the Socialist Mutual for 50 years, as well as my parents and grandparents. Never disappointed

after 3 trip ... telefoner for hours .... incompetent ..... cheating on the date of the certificate justifying the date of return to the buolot! ... without having worn the doctor's closing certificate !!! !! blame the entrepreneur chi to send the certa for closure. !!!! they are liars and he takes people for idiots .... I think they will call my lawyer!

Waiting more than an hour and a half per call and this repeatedly but without response

Nobody attentive and at school. Just an organizational problem at the reception level. Given that there are only two people and that they can already help us at the administrative level, sometimes customers monopolize the welcoming for ten minutes. So there is a huge queue, most of the time at the entrance. To be served by social workers, we must wait for our turn to get a ticket. It can take between 10 and 40 minutes.

I made a request for change of mutual more than a month ago it still has not been done I do not know what happened in their file but they are void

When I asked the person who received me what was the worst between their indifference or their ignorance about the file they are in charge of, his response was "I don't know and I don't care". .. Magical

Pretty easy and use the id card itsme for emutw it reassures

Incredible, 30 minutes to wait without anyone picking up ... Incredible really.

Worst mutual ever seen a gang of incompetent. After struggling to get paid back because they had made a mistake in my certifications 2 months and a half to correct the draw because it was not their fault the imaginary certificate they had encoded and now I receive a letter who asked me to pay back one day because I got sick on the 19th and then I had a work accident on the 26th and that I did not have the agreement of the doctor of control to return to work? Really foutage mouth or? Never had contact with their doctor and then he dares to ask me to pay back one day after making me gallant 2 months and a half. I finished my term at home and then ciao. If you are in the charleroi entity has avoided a man with a telescope who does his job well in the offices the others are incapable of never seen. With the benefits and the subsidies could be the formations would be welcome

Ps: do not bother to answer with your text copy paste

Very nice home ! Compliance with hygiene rules given the current context! We are comfortable choosing and trying out the frames. Good price reduction. Friendly seller!

They are great guides us well only flat they are slow to answer the phone

Welcoming staff When it is possible to have someone online within 08 minutes maximum !!!!

Always pleasant welcome and a good person, always attentive and helps us in our efforts

NOT YET MEMBER WAIT FOR END OF FIRST QUARTER (APRIL 1 OK)

The parent company charleroi lost my refund for my glasses goggles total over 1 month to be refunded