Munnic Basson Attorneys Review

I constantly get harassed with calls on my work phone for them looking for someone that has obviously given the wrong number. I call the call center and never get through.

This company is a SCAM! For months now they have been harrassing my wife in order to get her to commit to paying Prescribed debt - older than 10 years.
They think the public consists only of fools. I am waiting for their next call in order to give them a piece of my mind - i know the rules/laws surrounding prescribed debt.

Disgusting service, incompetent staff, they should take all reasonable steps making sure their information is accurate. After sending proof of identity theft, company continues to harass me on a daily basis. I am sure these people have never heard of the POPI act.

Mbd has been calling me no stop even during weekends.i asked them for settlement amount and they kept on giving me different amounts and different account numbers.
This company is not professional at all.

Worst Experience ever. They never respond to emails and consultants will tell u that there is nothing they can do.

How do you let one pay for so long without any statements? Let alone with out any form of paper work? spoke to a rude lady in regards to my cell c account which was "handed" to you. To my understanding if an account is handed over it means you dealing with it, why is it when I ask for a statement I am told that you will request it from cell c. Aren't you doing the admin? Something does not add up. The agent said your calls are being recorded but when I asked for reference for the call she said there isn't. I think its high time I elevate this matter.

This people is the most irritating debt collectors on the planet. If you can't pay them then they want to take further steps. Someone has to do something about these people and they don't even know how to talk to people they phone. They are so damn rude.

I have been calling these company as they say my account have been closed but they not bothered to send me a settlement letter....everytime you call, an Agent will tell you what they know which is different from what you have been told by the other Agent few days ago....this company hasn't got great services at all...0% services...

Harassment and lack of information is the order of the day.

Send them an email........Still waiting for a reply

Worst of the worst. I will not agree to do a debit order with you. My agreement is with Standard Bank. And i pay them every month. End of story.

I don't understand why they call me everyday and ask me for a person I don't even know, every single day, I'm sick and tired of your nonsense

I have been emailing them everyday for the past 2 weeks with no response

No assistance, put on hold for forever, consultants doesn't know the diffrence between a consultant and a director. Supervisors are not available. Very unprofessional. I use to work for a very known Collectors Company. The Collectors Company must supply clearance letters, not the retailer that haned the account over. I stand ashame to know people are unhelpful and unprofessional.

They harassed me for someone else who used my number they still are

It's a pity I have to give star to a pathetic company like Mbd. You can't complain about the service because there is no freaking service!!!!! Staff is unprofessional and extremely rude. Shame on them!!!!

Horrible company. I settled my debt with standard bank through them. 2 years down the line, I'm receiving calls again saying my account is in areas.

NO STARS DESERVED but cannot post without clicking at least one!!!! this company harasses and threatens me for debt that is not MINE!!! They attained my number illegitimately and linked it to a long time outstanding already PRESCRIBED bad debt of an old tenant of ours, and now continually message and call about it, no matter HOW MANY TIMES we explain the confusion!!!! DISGUSTING UNETHICAL UNLAWFUL TYRANNICAL BULLIES!!!!!

Utterly poor service! Can't get something as simple as a statement but they are so quick to call and text you when it's time to pay. MBD INC is trash.

Their consultants are just utterly rude.. Do not know where they get their training from nor their people skills. Very bad service indeed.

Have my number saved as someone else who owes money and keep calling me incorrectly

The worst service i have ever come across EVER, people i spoke to have a disgusting attitude and resolved absolutely nothing over a period of months!!!! I tried to pay a small outstanding payment of mine only to be told i do not have any outstanding payments. After i rechecked with them 3 times to be sure they still informed me i have no outstanding payments they then months later send me my outstanding payment that i tried to pay previously with a penalty added on to it!!!! They refuse to deduct the penalty, putting all blame on me. This disgusted me and therefor MBD disgusts me. Avoid them by any means

Stop harrasing me. I do not own anybody on the globe a cent, including Virgin Active... Call me again and I will take it up with your ombudsman.

Called me multiple times looking for someone else. Gave them the correct number and asked them to take my number off of their system yet I'm still receiving calls

I get more than 30 calls a day from these clowns although I don't have any outstanding debt. This cannot be an attorneys firm, but rather a scam or a bunch of thieves.

Unfortunately I cant rate more than 1 star, I spoke to the lady by the name of Thabile and Nondo, they failed to listen to my enquiry, they were Thabile stopped talking to me and start talking to her colleagues,she came back to me start asking me questions about my account, how did I pay because her system says I still own them, I asked her to give me the email address so that I can email my proof of payment to her, she started laughing and said I act like a fool, I am asking myself how did she got that job , did she miss her calling or what, sorry to say this but they are in a wrong place, they supposed to join the commedians or be and audience and REATSOTELLA, if this is how we are treated way I dont know why are you guys calling us cos I personally dont want to be treated this way

This people need to train the agents . No respect for clients. They lie to you . I'm still waiting for my letter from them on what my balance is. I'm disappointed because they are very quick to take the money out of my account but they don't give me what I am asking them as a client

I was accused and threatened with regards to money I supposedly owe, whereas I dont owe no man a cent. Get your admin in order.

The service was very slow it took time to be attended for a simple issue

Only show the downward point of one star. The most pathetic bunch of people I've ever dealt with. Harassing me constantly over a wrong municipality account , despite all the evidence sent to them.

A bunch of unqualified and unprofessional harrassesers

The way I've been receiving calls and sms's it raised my suspicions.Reading the ratings and reviews I'm not taking a chance I'll find another way of paying my outstanding balance on my account.Sorry #Andizi

Hi
Hope your reading this reviews, your staff is unprofessional including their supervisor Ursula I have my account handed over by FNB and I have been making payments
since this account was handed over, I paid R400 in December 2018 and I have sent proof of payment to Ursula I have never seen someone so rude like this woman. she said they cant pick up my payment and I went to FNB and my payment is showing and they asked me to ask her to request statement from FNB so she can update my account she is refusing to do so, can I please have someone resolve this asap.
I need my account updated with R400 and please stop calling about payments as am making payment every month this is irritating.

worst service ever they keep debiting my account after finished paying ,asked why they can't explain . zero start for you

If I could give them a 0 I would have. VERY RUDE to put down the phone in my ear while talking to them and keep on harassing me with emails. Told them SEVERAL times over 3years I AM NOT THE PERSON THEY ARE LOOKING FOR. Open your ears or go for a ear test

They buy prescribed debt from companies and then pester you for payment without checking the facts

Your company is illegally deducting money from one of my business accounts via a Naedo debit order. I have no business or other relationship with your company. I have left messages to phone me to rectify, but to no avail, nobody gets back to me. Attendance at your office appears inevitable. Poor show

Call passed from one inept consultant to next and when I requested a name of person I was speaking to was told she will not speak to me.
A further call requesting a fax number to send documents to, which have relevance to their correspondence ....no fax number unless I give my ID number....

Bad bad service, very "unprofessional no feedback no joy!!!!!!

I unfortunately cannot give less than one star. This place has started sending me SMS's. And I am not a Client of theirs. I have Asked Them multiple times to remove my number off their system. If anyone from this company is reading this.... I am currently in contact with my Attorney, and I am suing this company for harassment.

How do you people "train" your staff then walk away thinking wow... They are fully trained... Let's put them on the phones?
Dismal is what comes to mind. Unpleasant, unprofessional, rude,.... But hey.. Must be your company standard then....

Absolutely ridiculous. I have been receiving email regarding non payment of COJ. I have contacted the number for the debt collections department (given on the sms) but no one works at Munnik Basson Dagama Incorporated Attorneys. THERE IS NEVER ANY ANSWER. I have managed to get through to the receptionist but she just forwards my call to the department with NO WORKERS !!!! It is unfortunate that you cannot review without ticking at least 1 star because Munnik Basson Dagama Incorporated Attorneys does not even deserve that. Hopefully, if any of the managing directors actually read this, I will receive a call back.

This firm keeps calling me asking for somebody else. I have tried calling to resolve this issue but so far it has been unsuccessful. I have no other option than to lodge a complaint at the LPC for harassment and unprofessional conduct.

They are a TV licence SCAM.
Be careful not to fall in their trap.
I was very rude to the girl who called me.

Never have I EVER dealt with such incompetence!!! I settled and closed my Standard Bank accounts in November 2015 and even received my settlement letters. Now, I get bombarded by MBD for outstanding amounts on my Standard bank accounts. And when I call the call centre, they tell me, "oh, yes, we see the letters here but we need a proof of payment" (WHICH I HAVE SENT FOUR TIMES ALREADY)!!! How do you still operate as a business???

To everyone being affected by these people, please report them to 33490 (fraud hotline)

I had to threaten them again during lockdown. Called non STOP. Reminding me on the 5th I have an account to pay end of month.
Rude women said to me: " I will call you when I will."
I am going to open harassment case if the do it again. 5 calls a day, 3 to 4 sms 's they sent me.
Rude, incompetent.

They are really getting me worked up now! I keep on getting phonecalls from MBD. Then when I answer they put down the phone. And not once a week. 3 to 4 times a DAY! This is so frustrating. I didn't even know they existed and didn't even do business with them. Can someone please just take this seriously. Im getting really worked up. I've blocked MBD how many times but still they keep on coming back. I'm fed up!!!!!

Incompetent and irritating. Have forwarded them all the requested details by email (twice) however a different consultant continues to call me requesting the same details I have already sent. You can't speak to a senior person and have to put up with personnel who do not have any communication skills and keep asking the same questions over and over, after informing the person that you have already dealt with 2 other personnel and that you have already forwarded the the requested documentation.
Always seem to call when it is inconvenient to take a call and from a "private number". The senior personnel obviously are too high and mighty to make the effort to assist in resolving any issues.
Bunch of ...........!!

Harassing the wrong person. Phone them when you get first in line then they say they are too busy to take my call. What a bunch of idiots

The company send out letters without ref numbers and when you phone them they can't tell you the information, Madilee, put down the phone

MBD is full on kak!!!!.....their consultants are full rubbish. One of them even harrassed me a week ago, for an account I don't even know, calling me by a name that is not even mine. This company is very unprofessional. Absolute pathetic in their services

Shocking quality of correspondence with other attorneys.

Refuses to reply on emails for months (which inevitably prejudices their own clients as the email relates to their matters).

I also do not understand how a law firm can be listed as open but the phones are unattended for WEEKS. (I am not joking - 3 weeks calling every day still with no response or answer to date).

SHOCKING

Whatch out for these guys. They'll SMS then phone you in regards with bank accounts you have no knowledge of. Then when you tell them this they just hang up on you. These people are very dodgy

This company keeps smsing me in spite of me telling them I do NOT work at the company they are trying to collect money from. REPEATED calls telling them to stop have no effect. Next stop for me reporting them to the law society for harrassment.

What actually makes you think being rude and trying to bully me will get me to pay. I won't ,do what you want. Until you approach me in a civil manner, I'll keep on giving back what I receive,le di tlikine man,sies.

I keep receiving phone calls from these people, calls that are not for me! They ask for a Mr so and so, and the more I tell them that I am not this person, the more they phone me! This is harrassment and I will lay a charge as such if it doesn't stop!

Has been harassing me to pay an account I do not own, numerous attempts to remove my number but to no prevail.

They don't answer their phone! They send whattsapps about accounts that is not in arrears or not handed over.

I had to calling 5 times before I recieved any assistance. The receptionist doesn't even listen to why you calling in, she just transfers the call and it gets cut off

The less said about these mobsters.........
the better !!!@@@

Unprofessional staff.... threaten and undermine people whom are in difficult situations.... politely will advise you that they charge R28 per call and charge for sms and they cannot provide u with proper statements ...only misleading statements and in my opinion in contravention of the NCA act....

See hello peter.co.za dont talk to these people. They bamboozled people for prescribed debt or debt that dont exist.

I am sick and tired of your staff harassing me at all hours of the day! Including last night at 7:30 pm

I OWN MY NUMBER FOR THE LAST 14 years!!!!! I am not this Joberta person! Stop calling me and being dam rude!!!!

I will take this further if you don't stop this!

Obnoxious, rude, unhelpful, unprofessional. That you are allowed to call yourselves attorneys is an abhorrent disgrace.

Unfortunately a zero star review is not possible. This business has called my place of business on an almost daily basis asking to speak to someone who has not worked here for almost 3 years. Despite explaining this to numerous MBD employees including managers, we are still fielding calls. Scum of the earth, inept, rude staff who are clearly trained to act in this way by management, whose own values are clearly based on greed and self-enrichment

They hardly answer their phone and when they do, you either hold for forever, get transfered to the wrong department or get cut off.

I get a phone call. I pick up, no one answers. I phone back... bo one picks up. So ... useless

I am a business owner, and answer incoming call to the business I own. The huge irritation I have, is that every single day I get phone calls from this company, sometimes two, sometimes around ten. They are looking for random people each time, never the same name. Every time I explain I am the only person at this number and ask for it to be removed from their system. I have spoken to supervisor after supervisor. I have been promised the number would be deleted to no avail! The last I spoke to a Percy that gave me his email address, and said I should email him directly to make the harassing calls stop. Since I have had a call while he was on duty, but not in office. I asked him to return my call. That never happened. So I have tried to email him, and guess what, email bounces back. The pain that I am experiencing from this is to hard to explain. I just want the bloody phone calls to stop. Is there anyone out there that can hear my plea???

The worst experience iv ever experienced. Unprofessional. Never get back to clients to give feed back on credit status after client made payment. They forget about you once payment was made and you will have to run after them to clear your name unless you offer them a bribe to help you clear your name. Really nothing good to dsay about munnik basson Inc. Thank you

They sent me summons for an account that im paying for by debit. When I called nobody knew who sent me the summons and the reason because it reflects on the system that I am paying.

Biggest irritations ever...i get around 5 calls a day asking for someone ive never heard of...i have asked so nicely to remove my number and yet they still call and sms...does anyone know how to stop this!? Having a 1 star rating says it all and with no response for any of these reviews from higher management is just poor ...this company deserves to close down.