Moore Regional Hosptial-First Health Review

I had a miscarriage on Dec 7th & was given meds to help pass it, January 2nd I came in because I was still bleeding horribly & I told them I feel like my miscarriage was incomplete & I felt like they should ve done a ultrasound.. they did bloodwork & tested me for stds that later all came out negative, they also seen my hemoglobin levels were relatively low at that point & didn t even tell me. Fast forward to January 18th, I almost pass out at work so I go back to the ER... they tell me they think I might have diabetes. They come in to draw my blood so I ask what all the bloodwork was testing for, the man acted like he couldn t answer my question & runs back to the doctor & says I declined bloodwork & then they discharged me

I just recently went to my Obgyn to find out I m severely anemic (6.0) & I have to have a dnc.

I couldn't have asked for better care for my fiancee. Everyone was fast prompt and answered any and all questions we had. They have some of the best bedside manner I have ever seen.

This damn hospital sucks ass!!!! Went to the ER with a broke leg and they gave me a damn knee brace! I dont know how they are trusted with peoples lives smfh.

I can't give this hospital a review score. My mother came in for possible pneumonia. A day before she was to be released, she fell and sustain an injury behind her ear, that required suturing, which due to the lack of staff monitoring her oxygen levels, she was intubated for 3 days, transferred to The Reid Heart center, where days later after she awoke from the coma, had obtained a blood clot in her arm, which was not diagnosis until I brought it to the staffs attention. My uncle also died in this hospital 3 years prior. I was not able to post this review until i entered a rating. Please note, the rating i would give is a negative.

My mother has been in this hospital on a number of occasions. Each time I felt as if the staff was learning from us, as well as we are from them, which is a good thing. The doctors and nurses were very attentive mainly because we pushed so hard, they were understanding. This is our fourth time here and the staff today is unbelievable! Dr. Salvador has not come to talk with my mother about his decisions concerning her body. I am very upset!!!

First Health is fabulous.......most of the time. Unfortunately, when folks like tonight's ER Triage Nurse behave in such an obnoxious and unprofessional manner, it reflects on ALL of the good folks who do a terrific job. I feel certain that First Health of Pinehurst is capable of employing those who ARE professionals and actually have a genuine desire to assist sick people who enter the ER seeking medical attention.
The ER Triage Nurse who made it perfectly clear that we were nothing more than an inconvenience and bother to her. Simply pathetic and tremendously disappointing to be treated in this manner at my local hospital.

Have been sitting here with my daughter for almost 5 1/2 hrs in the ER. Apparently triage means nothing and it's first come first served. When your child is in pain to the point of crying you would expect a level of compassion that just doesn't exist here. All you hear is"We are waiting for a room to open up" . Train your staff and update your waiting patients so they know if it could be serious they can go elsewhere. If I had a limb hanging by a thread I now know I would drive myself to Womack or UNC.

I chose to go to the emergency room at Moore Regional as they are in my healthcare network. Unknowing (and no choice given), the physician assigned to my care was OUT OF NETWORK so now I have a substantial bill due as a result. IF a hospital is "in network" one would assume that any/ALL services providers under the roof of the hospital would be also. In my opinion, this is unprofessional and unethical. I have called to voice my opinion and so far 3 out of 3 brushed me off and sent me to another person (who has yet to call me back).

This hospital is a joke. I have been here several times in the last year. Once because we thought my 5yo son had a concussion and after 2 hour they still did not see him, so we took our chances at home. The behavior health system here is also a joke as well.

My wife had her first baby and most the nurse were disrespectful and are the worst.

Took my brother there with a broken leg and had to wait for 10 hours!!!!!!!!!!!!!!!!

My Dad Is In Trauma Unit And They Are Very Good To My Dad And Very Polite

This place is a joke. The staff has no bed side manners. The wait time is absolutely ridiculous.

My husband fell and I fell trying to help him up. He had a vertebrae fracture and I broke my humerus in 4 places. We were in the er for HOURS. Xrays, scans, labs, and doctors. We both had to be admitted and we still waited for hours. WHY? Because they had a room, that was not ready. It was an older, semi private room. I was very upset and the er staff felt it best to keep me with my husband. We could both stay in that room together. Everyone was so busy, but we were always treated with respect and gentleness.

Really a great place to be. I was very pleased with all the staff EXCEPT the hospital doctor. My surgeon spoke to me about 3 times in the 10 days I was there. I had double surgery and enjoyed cutting up with the nurses. I was not allowed to lay in pain. The food was like a 5 star hotel. They called and asked what you wanted off the menu. I was not able to eat for 7 or 8 days but it looked great.

As a whole, the hospital is okay. As for the ER, alone, it's horrible! I brought my mother in for chest pain/chest tightness, and had to wait in the lobby for over an hour and a half. Normally, I wouldn't complain about that wait time because I've worked in an ER for years... I know... It CAN get pretty crazy. However, not when it comes to people with chest pain. Those patients always move to the top of the list! I'm very disappointed in the courtesy aspect as well. The triage nurse didn't even give time to answer the questions that she was asking. Very rude and impersonable. A lady came in behind my mother with chest pain, and they took her straight back. Yet another "who you know" and "how much money you have" hospital! I'd rather drive an hour and go to Womack on Fort Bragg!

Extraordinary staff, very polite and professional. I was admitted for over two weeks, and could not have asked for better nurses, doctors and surgeons during my stay. I would recommend this hospital to anyone.

I was hospitalized for two days. I still feel like I left with no answers. I feel like the doctors did not listen to me. The bed was very uncomfortable. I will say I had amazing nurses and I love how they had the room service menus.

With many bad experiences by others posted here, at this time I'm not sharing what happened to my mother recently. However, I will say to those with issues, Google isn't the answer. Instead: To file a complaint about conditions at a hospital (like rooms being too hot or cold, cold food, or poor housekeeping) contact your State department of health services. To file a complaint about your doctor (like unprofessional conduct, incompetent practice, or licensing questions), contact your State medical board.

Bad service and bad staff. Went to the er with severe abdominal pain waited for hours in the waiting room and once I got in the room i called for my nurse but they didn't come and I got misdiagnosed they said it was nothing so I went to UNC and I had to be rushed into surgery for appendicitis would not recommend this hospital to anyone

I was in emergency room with my sister she was really bad and they keep us waiting more than 3 hours and it was at night when there were obviously not to many people and they keep telling us there were no room available. What a bad service I wish there were a negative star to give them

I went to the bariatrics center to speak to a doctor, and at no time did they explain anything. The healthcare industry is ripoff. I have never seen people here be so unprofessional and never call you back. After 3 weeks they tell me they not taking new clients but I just referred a customer their and they helped her. But she is white and I am black. Sad I will not refer anyone here and the girl stopped going.

Sorry I disagree with bad review. I have been in Moore regional icu and they saved my life. Treated me with dignity.

This is the worst hospital EVER !!!!! On top off miss informing my wife on every appointment or never meeting the doctor who s going to deliver my daughter today .. yesterday we get a phone call that the doctor has been changed .. Schedule C section for 7:00 AM and it s already 11:00 AM They have us sitting in a small room it s been hours I feel neglected because of my race .. I m an African American and I m tired of this ..

Surgical staff and the assistant nurses were very welcoming (Dr. Walker and his staff)! The hospital always does good but, today I am very disappointed. My father is getting back surgery done on his damaged sciatic disk. After hours of waiting my father was finally taken back. We were shown to the surgerical waiting room where we were told we had a "quit room" reserved for us because of how long the surgical procedure was going to take. We were relieved knowing that, since we were up since 5 am and the surgery didn't start til noon. We were shown to our quiet room and were told that if we needed to go out, that our belongings would be safe in the room since the volunteer had the keys. I responded with that's great we're actually going to go get lunch and the volunteer said ok. So we left. The surgery was estimated to be over 5 hours long so ofcourse after eating lunch we (my mother and I) went to the store to buy a phone charger because my phone was dying and a travel blanket (so we could relax in the room). After returning, I asked if they could let us back in the room (since they have the key) and they looked at me crazy and told me they gave up the room to another family. I was shocked that they did not even notify us especially with our belongings in the room! His response after telling him that? "That was hours ago!" So I asked if I could atleast have our belongings and they told me that we didnt leave any (which we clearly did). I am beyond disappointed with the volunteer and staff at the surgical waiting area. Not only did they not notify us before giving up our room but, they also didn't care to make sure if we left anything in there. I'm glad nothing valuable was stolen. They didn't even offer us another quiet room for giving ours away. I just want to know how they told us it was RESERVED for our family and that our belongings were SAFE, when neither statements were true.

Tried to detox with a friend on in th verge of losing his life. And they sent us home and told us we can't receive treatment . They use to be my favorite hospital. This drmazari could care less

Idiots leaving bad ratings because they had to wait really long even though thats what it would be like at any hospital.

Excellent healthcare community with opportunities for everyone at different steps of their careers.

This is a terrible hospital to be admitted to they don't deserve the one star that is given I will never step foot in this hospital again only about 2% of hospital staff and one male doctor that delivered my baby was excellent but that 98% hospital staff is God awful rude and very ill mannered they need to be trained on how to treat their patients

Excellent compassionate professional staff. Fast and efficient care. Thank you Moore regional for taking such good care of me in times of such great need.

Worst hospital ever...ER Doctor and his PA misdiagnosed me...ended up at another hospital to get well...worst ever.

This place runs like a fine Swiss watch. Truly a team of caring individuals passionately working to heal. And the food is restaurant quality, ordered and served like room service in a hotel. I enjoyed my stay here!

Had my first child here and it was the best experience I could have asked for. From the minute I arrived to the day I left the maternity staff was wonderful and comforting. Spacious laboring rooms and nice private post-labor rooms. Overall a fantastic experience for a new mom!

They put the wrong gender on our daughters birth record, which requires the parent to go to court to get changed and then 2 to 6 months for the Moore county Office of Deeds to correct for her birth certificate to be fixed. Which jeopardizes her health insurance. The hospital has you review this information right after labor and delivering your baby when you are extremely sleep deprived, thus alleviating them of any reaponsibility to fix their error. Nightmare.

On a brighter note, our labor experience was excellent.

Poor ER doctor-my mom seen one of the ER doctors and had bad bed side manners and would not run any test hardly to check her porta cath on the side of the neck is swollen to high heaven- she has cancer and how does these drs get away with treating someone like they are nothing....disgusts me!! Pathiatic!!

The worse experience I have ever had. I was in the midst of passing a horrible Kidney Stone 4 days ago. I was left in a hallway for almost an hour, just to be left in a room for almost another hour. I was in unbearable pain and vomiting. Thank goodness I had the throw up bag from the ambulance, for nobody came in the room and I am sure someone could hear the uncontrollable nausea due to all of the pain. I had a nurses aide come in the room and tell me to get control of myself and to sit up correct on the bed.....I was on my knees in a fetal position was the only possible position for any relief since I had still not been given anything for pain. I watched several techs and nurses just on their cell phones. No cares in the world about the extreme pain someone was having. I guess they were all dull to patient needs or concerns. The doctor that finally came in was very nice and seemed sympathetic, but the two nurses that would repeatedly administer pain meds being ordered and given, did not put on gloves. I guess because the IV needle was already in, they did not find that necessary. I got the feeling that some of these people involved thought I was searching for drugs instead of relief from a medical condition. I had explained that I already knew I had a kidney stone brewing and had pain meds with me that I had tried to take, but had waited too late and the pain got ahead of me. I was out of town and alone at this hospital for almost 5 hours before my husband was notified and was able to get through to see what was going on and then make the drive to be with me. He tried several times of calling, but could not get through or someone to give status to my condition. At the end, a very nice male doctor came in.....I am assuming was an Urologist and also a very nice male nurse. I work with patients everyday for I am in the dental field and have seen patients that were in pain, afraid or just needed someone to care. I could have never acted so uncompassionate about another human being. I can assure you, I wouldn t have a job if I had. I was in a hospital alone and in unbearable pain over something I had no control over. It is worse than child birth and that would be without an epidural. I hope none of the people involved with my experience ever have a Kidney Stone and if they do, I hope they are not left to just be patient with the pain, alone and have someone to tell them to get control of yourself and sit up straight in a bed. Now I will be left with the exorbitant bill for this experience. I have had one other Kidney Stone that put me in the ER two times and both visits at my local hospital were efficient, compassionate, and successful in patient care.

Let me start this by saying this was not the first hospital we took our child to. We started out a CCH in Sanford but after 20 min of my 5 yr old daughter screaming from 3rd degree burns on her hands and NO ONE would do anything to help her (they will be reviewed later) we left and drove the 26 miles to Moore Hospital. It literally took 4 minutes for her to check in, be pt in a room, 3 nurses and the Dr were in there to see what was wrong and had her calmed down and ready for a trip to UNC's burn center. I could not have been happier with the treatment that she received while she was there. I don't know how to thank you enough for what you have done! I will NEVER go to CCH in Sanford again now that I have moved back to the area and see how well Moore Hospital treated my child. Thank you again for a job well done!

Wow! My closest hospital is Greenville, SC and we had to use this hospital when my mother in law became ill, while visiting the Pinehurst area. I am so impressed with the efficiency here. The entire staff worked like a well oiled machine...everyone did their job well. I realize that this can t happen every time for everyone, but you can tell that the staff knows their job and takes pride in taking care of YOU. They all try hard. Thank you to everyone. I appreciate your awesome service. I know your job is not easy.

This place is a it has shuttle from the parking lot to vistor parking very a nice place located a golf courses

Cannot say anything good about this experience. My husband was admitted for outpatient surgery. He had a class 10 migraine, and was left in his room for 3 hours before being taken in for surgery. I was checking constantly with the nurse, and was told they were working on it. They gave him nothing to help with his migraine until 5 mins before taking him in for surgery. Completely frustrating and totally negligent in patient care. He should never have had to suffer like this in a hospital. I thought Moore Regional would be a better hospital to go to, but my opinion has changed about that.

Outpatient staff in surgical waiting area are more attentive to the White families than all the other races in the waiting room. They are suppose to take the patient name you are waiting for but they didn't take any black families names until the doctor came in looking for the family of the patient. I overheard the staff say they was going to kick a black man out the quite room if another family wanted the room. The staff was talking about patients with people in the waiting room in a disrespectful way. Just ridiculous. I never seen nothing like it.

We had to take our daughter in and everyone was so helpful and incredibly friendly. Our doctor and nurses were amazing.

Got approval to come in the hospital for my dads heart surgery, drove in from Charlotte, we were here 4 hours, not causing any issues, just waiting for a call from the doctor, to have security called on us. The temperature lady at the front door called security and kicked us out. Sad.

Had my first child here but was pressured and scared into a c-section. The instructor during my child birth class at the hospital would say things like are you going to take a chance having a big baby , and suggested several times that I should have a scheduled c-section (I was very healthy and my son weighed 7lbs at birth). My doc was indifferent to everything and transferred a few days before the appointment. Dr. Terry performed the surgery and all went well with the surgery. They should provide more info to new moms but unfortunately I think the instructor was there to recruit moms for expensive surgeries, or she had a hot date with the doctor and didn t want him called into a long delivery??

Horrible hospital your better off going to UNC or another hospital near by for serious problems. Husband went got care and each doctor on his case had something different to say on the problem. Rarely did you see doctors come in just to check on him. Test after test and all they do is guess looking for perfect book diagnosis. Doctors doubting other doctors and at times came in repeating things that already happened or not there on reports. Nobody communicates and works together. Disgraceful and disappointing. Wont ever go here again! They just care about running that bill up for insurance rather finding the problem. All you get is repeats, guessing and doctors who you can tell aren't communicating and working together. Not once shown reports or tests. And one person who did was told not to speak to us directly on the case. Just a mess and disappointment. Stay away and seek care at a better place. Only good thing is the nurses who are caring for you. Otherwise not worth the visit unless it's a cold or everyday medical issue.

My mother-in-law is 88 years old and suffers from chronic lung problems. She was admitted through the ER after spending 11 hours waiting on Covid results before given a room. She spent the next 5 days in the hospital. She was discharged today and I was literally in shock when two nurses brought her to my car. She couldn't walk, could barely stand, and was disoriented. She had no business being discharged, but this is what happens when you ask to get Hospice involved. As soon as they heard "Hospice" the doctor and staff gave up on her. Sent her home to die regardless of her condition. Despicable!

Unfortunately, Bob the triage person as well as the charge nurse and ward clerk on the night of October 6 were completely disrespectful and lacked customer service when I addressed extreme concern for a loved one dealing with Covid and pneumonia. The receptionist did a wonderful job. I felt the receptionist was bullied by the ER staff. I was also told Cynthia would call me back and here it is the next day and I have no information. Do all covid patients get treated this way at Moore Regional?

I have never felt so disrespted before whom ever the lady physician assistance who was on duty on 6/8/2019 7pm that came in to talk to me talked very hateful rude a plain disrespectful i got up and left out never ever wants to go back there i broke my tooth and she told me we are not a dentist do you have a cell phone her words was its a simple as goggling a dentist and going first off you don't talk to anyone like that and second you dont know a person or they situation on what i could be going through so i feel like she should have thought her career over before she became a physician assistance she will never get any patients and keep them with an attiude like she has so if i could have given the hospital a 0 i would have because she is only adding bad reviews to you all hospital

The wait is long and the staff are loud and patients can be disrespectful we took my grandma and waited for 8 hours and it was Sunday on mother s day SMDH and patients are racist she (grandma) was throwing up in a bag and the women got up and asked the lady could she move to to the other eating room were the other people were so BLACK PEOPLE WATCH OUT AND #STAYWOKE

Very great hospital, great staff and intelligent Doctors!

The folks in the ER and L&D are amazing. They always have our best interests and take care of their patients.

I have been in the er for 4 hours the person behind the desk was rude I having medical issues they don't care if you are waiting never again I will come here the er sucks

We took my mother in law here a few years ago, after she had a horrible experience with Cape Fear Hospital. This hospital is awesome! The doctors and nurses were awesome! They helped my mother in law and we believe saved her life. She was retaining over 50 Ibls of water weight and dependent on oxygen. They got the water off of her and she was able to breath on her own when she left. They found other issues other hospitals missed. We are so grateful we took her here when we did.

for patients with copd i reccomend this hospital. they take really good care of their patients. i would give 5 stars but the emergency room wait time can be outrageous at times.

Went to the hospital with chest pain and numbness in arms and had to wait for 4 and a half hours just to be seen.

Used to be the only hopital to go to... would drive an hour from home for the service. THIS IS NO LONGER THE CASE. Personally, I was admitted for what they wanted to be a 5 day stay with NO explanation of what was wrong with me or treatment of my pain. I was not even admitted until 10+ hours of sitting in the ER.... the doctor had FORGOT to request a room for me!! I signed out AMA after one night and went to another hospital who told me within an hour that I had several kidney stones and prescribed me pain medicine to take home. (Which is all that can be done for stones! Why would I lay around in a hospital to pass them?!)

The next month, my Grandfather (who is in his 90 s) had a bad fall. He was taken to Moore. The staff preformed and X-RAY and examined his head and told him he had a bad bump on his head, but nothing serious. He was sent home in pain. He was bed ridden for a week, could not stand or move and nothing was getting better. An ambulance took him to Scotland Memorial at this time. After a CAT scan he was informed he had a broken back, a UTI, and was severely dehydrated. He was sent to a trama center in Charlotte immediately for surgery on his back in which a rod and screws had to be placed.

HOW DO YOU MISS A BROKEN BACK?! HOW DO YOU SEND A 92 YEAR OLD MAN HOME WITHOUT HELPING HIS PAIN OR AT LEAST GIVING HIM AN IV FOR HIS DEHYRDATION?! He could have been paralyzed on the ride to the hospital or home...or even during the week he was bedridden and moved around by his family to help feed him and clean him!

AT ALL COSTS...take yourself and your loved ones elsewhere!

This place sucks, you go to the emergency room for emergencies and will be there for hours for no reason, they're slow, ignorant and all around need to be fired. I mean why does it take so long to be seen? And they will lie and say it takes zo long because they don't have any rooms but in reality there just lazy and slow smh please avoid this hospital if you can.

This is for HOKE CAMPUS~ I just recently took my daughter there around 3am on a Sunday. There was only one other person waiting along with my daughter to be seen. I had to ask for some assistance after an hr and a half since I heard some of the staff laughing and having a good ol'time in the back. I was concerned that my daughter was having an allergic reaction since half of her face was swollen and neck was very stiff. They assisted us into a room after me persistently asking for help. Then the doctor preceded to ask me why I would think it was an allergic reaction when it could be just a sore throat. So, she barely examined my 5 year old daughter and said Motrin would do the trick!!! Needless to say she was 100% WRONG! Took her to her doctor's office that following day and found out she had some type of virus that was attacking her lymph nodes located right under her jaw line!!! Now she is on antibiotics and a steroid. No thanks to the ER! She had to suffer a whole day without sleeping, in pain and confused on what was going on with her!

Was having trouble breathing left me in a room for hours without seeing the doctor. Had 2 different nurses say they was going to look at my X-rays and never returned. They are slow so if anything life threading happens I would recommend going to another hospital

I m reviewing the volunteer services. I visit this hospital with my mom who volunteers here. The volunteer services are really needed in hospitals. Thousands of hours are donated by people each month. There are 3 people in the offices. They are very friendly and happy to see their volunteers. There are many ways to volunteer that you probably don t know about. My Mom makes things like portacath pillows, pillow cases for children, baby hats and more from home and takes them in. She is also part of the toy makers that sew on sight. If you like to volunteer, you should call to find out what options they have.

Moore Regional is requiring pregnant women to wear masks during ACTIVE LABOR due to Covid-19. Absolutely Criminal. Rest assure, if anyone tries to force a mask on me or makes my labor traumatic in any way, will find themselves in a lawsuit very quickly. My father is one of the top lawyers in the country and he will rip you apart, all while displaying your tyrannical policies on national news. And to the ladies who are considering delivering at First Health, please remember, you are HUMAN BEING. Do not let them treat you like cattle with numbers attached to your back. Be your own advocate and fight for the birth you desire. The OBGYNs on staff are known for pushing interventions and using fear mongering to get what they want.

Took my daughter here at 2am after she had a seizure. Her temp was 104.9. They got us into a room immediately and triaged her providing a constant explanation of what was going on.

The nurses and doctors were wonderful.

Highly recommend.

Worse experience I've ever had in labor and deliver. Terrible bedside manner . Not enough room or equipment for patients. Save your time and self and go to a hospital capable of accommodating patients. Or you'll regret it. Nurses act like they have an attitude because they have to due there job. Only 6 rooms to accommodate and they fill up so you'll be stuck in a broom size closet where you cant get any medication wish I could give negative star.

The lady at the main enterance desk would not let me back to see my grandfather because i was wearing a UNC security uniform, because i had just come from work to see my grandfather after surgery. Very biased and unprofessional, and does not belong in a professional setting. Never been discriminated before because of a work uniform in a hospital.

This younger generation don't take nothing serious, I don't care what profession there in, and add that formula with a night shift and......need I say Moore? Older nurses up through the wee hours of the morning working, younger girls sitting back grinning and laughing Facebooking on the COMPANY computer's!(seen it with my 3 eyes)Slow down on the hiring of these tight scrub contest wearing , easy on the eyes, unprofessional, rude, just in it for the check, disrespectful, sorry nurses! That alone brings your 1star rating up which seems to be 1of the problems! Let me say it's not the younge cool Iones but it's damn sure the better half!

I was visiting my brother and I was in severe pain and I was also vomiting due to I have chronic pancreatitis once I got in the back the doctor came in with an attitude right away he came with the nurse how the doctor was talk to me and treating me the nurse was even looking at them weird I want to Dr. left she apologized I got so mad on how I got treated and talk to you by this doctor I signed out AMAPatient rep call me from another problem saying please come back if you ever hear I gave them a second chance and I get treated with the most unprofessional.

What a joke!! Where do they find the ER doctors or what even you want to call them!!! What an embarrassment to our community!!

Hospital is great!! The ER with the "hospitalists " is a whole different ballgame!!! Horrible ER!!!

My wife and I were at this hospital Saturday night she was having stomach pains and was treated real nice that night the staff really took care of her ,but we had to return for the same problems Monday night ,and my wife was told by a nurse name ,Matt to kill herself if she want to because she was in pain ,and they kind on treated her like she was some kind of drug addict,it's such a shame that people think everyone is coming to the ER just for pain meds ,what is this world coming to !!!!

This place is a joke. I waited for 5 hours for ultrasound to scan my leg while I was in the ER. Every time I asked they said I was next in line. This was in the early hours of the morning, my guess is ultrasound was on an extended break or just was hanging out. I refuse to believe there were so many emergency ultrasounds that morning to warrant such a horrendous wait. Next time I most definitelyrics will head on post, I don't believe the wait could get much worse.

I would like to say I was visiting my best friend in room 3712 Reid Heart Center on August 23, 2019 and had the pleasure of meeting a very nice housekeeper name Aatianna. She was one of the nicest young lady and also very clean. She went above the call of duty to make sure my friend was comfortable and was very polite.

The labor and delivery is great. Everything is nice, the rooms, food, staff, all of it. Except the bathrooms. The shower and tub combo are very outdated and nasty. There's mold and dirt in the grout. It's so disgusting.

The ER wait time is horrible. Took my 3 year old with a broken bone waited for 6 hours!!!!!! My sister went after a week of having given birth and waited for 5 hours!!!! Insensitive waiting times.

Usually the ER wait is pretty looong, but your care and medical procedures are usually spot on and USUALLY ince called to the back they usually are able to speed things up. Hit and fet you on your way, they are always very friendly, as a matter of fact we are currently in for a week long stay on the pediatrics floor and eceryone has been super supportive informative friendly and quick to ask if we need/want anything, im especially grateful for my nurse the other day, kathy chin, you could tell she really was sincere about caring about you, your pain management, your wants and needs... and she even cared enough to try and talk to keep my mind somewhere else so i wasn't mentally freakin out!! so OTHER THAN THE WAIT TIME ( and thats not always horrible) moore regional is the BEST or at least in the top 3 emergency rooms/hospitals in this and/or any surrounding counties for miles, id drive a 2 hr drive outta my way hust to fo there bc of the nurses, doctors and staff! That is all for now! Ps I LOVE THE LABOR AN DELIVERY FLOOR EVERYONE IS NICE AND EAGER TO HELP, THEY WORK TOGETHER AS A TEAM TI MAKE SURE UOURS AND BABIES NEEDS ARE MET AND THAT YOU ARE BOTH SAFE HEALTHY AND HAPPY!!! Would NEVER have any of my babies anywhere elae! Top notch moore regional KEEP IT UP

Great staff...but the beds after surgery are awful.

Just gave birth here @ 1st Health Moore Regional Hospital. It has, BY FAR, ABOVE & BEYOND, been THE BEST birthing experience, (out of x4), that I have had ANYWHERE. A HUGE THANKS of gratitude to the WONDERFUL doctors & nurses, as well as ALL the rest of the staff here! THIS is THE example all hospitals in our nation should be following! Its been excellent, and my standards are high & I'm not known as easy to please... AWESOME JOB EVERYONE! THANK YOU ALL SO MUCH!

Best hospital i have ever been too the staff there is very nice and awesome

Terrible place! I will never come back! I waited for 4 hrs for the doctor to look at me for 5 mins and send me on my way with no answers!
The doctor was Chad D Listrom I would request a different doctor if I were you bc he only wants a pay check. Terrible! Hoping to find answers soon for my health problems.

I went to our Local FirstHealth convenient care in Sanford (5 stars) with abdominal pain, vomiting, and fever. I have had multiple specialists do scans and tests the past three years trying to find the cause. We knew the cause of my chronic issue at the time of this visit. The convenient care Doctor wanted to err on the side of caution because fever and vomiting were new symptoms and are both rare for me in general. HE sent me to the ER. He was concerned about appendicitis or several other possibilities. We did not want to go to Moore Regional but we felt it was the best choice because they would have the notes and we had a referral in hand. The ER doctor slammed into my room (it has doors) and started yelling at me before the nurse had even finished the vitals. Without having seen me, he had already pegged me as a pain med seeker. When the nurse came back, I was shocked that he had ordered pain medicine. She told me she was giving me medication in my IV for pain but I had to ask what it was. When she told me what it was I consented. The reason this was important is because if he had looked a little closer, he would have seen that I was on a pain contract. I can t even list all the feelings that went through me when I got to read the note he placed in my chart for any of my future doctors to see (not the summary patients receive. I m sure he never expected I would see it.) With his note and the things he said about me, he could keep me from receiving proper care or from establishing trust with another provider.

The one star is because I had a room with a door (although he did not close the door when he yelled at me) and for the kindness of the nurse.

I can only speak of good things regarding this hospital. ER wait times vary on days due to emergencies at the time. My wait was less than 5 minutes that particular day. They genuinely care about their patients and will work with you financially. Highly recommend them!

Having the worst experience of my life it s a complete nightmare this hospital should be shut down !!!

Only giving this one star because zero is not an option. The staff is so rude and unhelpful. I understand the long waits, but you d think the service would at least be worth the wait. They re so rude and unprofessional it s not even funny.

I am highly pissed off! Dr.Matt and one of the other times she went another doctor with long hair and he was young looking with a stubble beard They were my Moms doctor one of the times when she went to the emergency room. I will not be going back. I was hoping i wouldnt have to do this, i was hoping it was just the young looking man that was ignorant and unkind. There is no bad days, you cant take your personal problems to work especially being a doctor but my Mom goes all the time because she is in pain throwing up almost everyday and the only time she goes is when it is completely unbarable. I sit and listen to my Mom in pain throwing up. As many times as we go still looking for a answer, my mom is in pain and the medicien they gave her wasnt helping at all and she lets them know and they accuse her of being a addict, my mom is not a pill head or a druggy in which they accused her of being. Although she did go to sandford and they were amazing. I've told people about this experience and they've told me about Moore Regional Hospital. Also after telling someone nothing was wrong and they passed from a blood clot the next time they came in, which was not much longer after

go there at your peril the drive North to bigger better hospitals are worth your life

Lack of bedside manner. They don't know how to file insurance. Examine your bills from here.

I had a relative in Room 3810 September 23rd through 27th. The staff went above and beyond to care for the patient and Faith especially was very attentive and understanding. The housekeepers Karen and Grace kept everything neat and clean. All the staff was very good, but sorry, I cannot remember their names.

Extremely exploitative and manipulative with the HIPAA laws!!

Friendly staff, not sure if they know what they are doing though...had x-rays of shoulder, chest area and somehow they missed my collar bone that was completely broken in two although that was the main complaint i had and there was obvious swelling in that area. Doctor filled out paperwork wrong staying injuries were to right side when everything was clearly on my left!! Extremely displeased and would recommend driving out of your way to fo to ANY other hospital!

I was told I could either stay in pain or die cus they won t discharge me with my antibiotics and they won t treat me for my pain while I m here .