I can t say enough how exceptional the doctors and staff at First Health treated my little one. The staff in the ER, the surgeon on call that evening Dr. Brian S. Burlingame, all the nurses and care teams we came in contact with, took wonderful care of us. I can t thank them enough for all that they do. My little one is back to being happy & healthy because of you and your staff. Thank you.
Dirty nasty found a dirty pair of socks on the bed put me on in the ER
The doctor i saw acted like i didnt matter.
I was there at the hospital with my Mama from 4:00 PM until 12:00am and asked why haven't y'all saw my mama yet...well come to find out there wasn't even a doctor there because the doctor was to busy playing golf ...and all those patients there at the hospital one woman was pregnant and set there from 3:00pm until 11:00 PM ...and then there was a woman and her boyfriend running around getting money from all the patients saying she was homeless and needed money for a hotel and food and needed a ride and she had a glass eye...she caught me in the back of the hall way where there was no one around and asked me for money I gave her $4.00...and came to find out the couple was convicts who was wanted in Georgia and the security guard finally gave them a free taxi back to jail to be transported... And also that was going on from 4:00 am and until 12:00 am ...they should have been escorted from after they were seen by a doctor... Wow...and the Army guy felt sorry for the couple gave them $50.00 and after he heard they were convict he said wish I had my $50.00 back...and he basically done it to get rid of the couple ...the couple was actually scary looking ppl ...and I was scared to even leave ...maybe knock you in the head at the parking lot...but glad they finally got a ride to the jail...that was one adventure at the hospital... And as for the doctors they need more doctor at the hospital if there gonna go out and golf while patients are sick at the hospital... And I know that pregnant woman was probably in premature labor and waited all that time...and then the heart patients just set there all that time as well...my brother died because of waiting for a doctor at this hospital and he was in the hall when he had died...I think they need more doctor to see patients who really needs to be seen before they die in the hall way just to see a doctor it's ridiculous... One guy was spitting up blood ...more needs to be done for sure...and this was all at the emergency room...and one woman was on her last cemaster of cancer treatment and was setting there from 5:00 PM until after 12:00 am she was running a high fever and had to have a blanket and I thought she looked so pittiful you would have thought they would have called her back since she was a cancer patient and setting there...she could have died and her being a cancer survivor... What is wrong with Moore Regional Hospital these days...
Screwed up my bills and couldn't coordinate with the insurance company. After 5 months of double checking on my bill I thought the ordeal was over. First health never sent me a bill for the remaining balance, instead they turned over my account to collections.
.Terrible, there is not a low enough rating for this hospital. The nurses in the ER, Maternity and Behavior Health wards are rude, useless and do not care, they are there for a paycheck and do not deserve that. The head of nursing has lied, and gotten rude when I ask for help due to the abuse my family member received here. I witnessed the nurses in Behavior Health Ward, making fun of the patients while they sat and ate in their station, the maternity ward was just as bad when a family member went into labor and delivery. The ER is awful, when patients are to be monitored they have no idea where they are, they are as rude as the rest of the employee's here. I would not suggest this place for anyone. If you truly love a family member, make sure you stay with them and monitor what is being done by this staff at this hospital.
Very Long wait but it was worth it great staff great service
Firsthealth should be shut down for (incompetence) i wouldn't even bring my( my dog )there they will just leve you there in the lobby for hours and hours on end the workers( have no concern) about there patients (they will make excuse) say there (swamped )every time i go there they are so called swamed or the have (no rooms available) there for i would never go there for help agen if i have to go there i rather stay at home and suffer
Went in because of a food allergy and was wheezing for about 2 hours until the Benadryl that brought kicked in as still had not been seen in the ER so I left. They would not give me any type of steroid shot to stop the reaction unless I came in on an ambulance or passed out.
My visit to the ER was beyond frustrating and the wait time was absolutely uncalled for. I waited for 5 hours before realizing that it was almost 4am and I could now get in to see my family doctor in a matter of 4 hours. There were a descent amount of people in the waiting room, however, not enough to justify that long of a wait. There were people still waiting at 4am who had gotten to the ER at 6pm. The staff were pleasant enough, but could not give an estimate on how much longer. I ended up leaving after not even getting seen. If you can avoid going to the place, I say don't go and avoid frustration.
Accurate prompt care and service including treatment
Knowledgeable
Worst hospital I have ever been to. Never saw a nurse until I left, no call button in room, was not asked if I needed anything. Was bawling my eyes out in pain and was offered nothing. Also, they wouldn't do an MRI, which is what I needed done. I would not send my dog to this hospital!
The people First Health has working in patient accounts are not friendly. They speak rudely and without compassion. I have dealt with 2 now and received the same impression of both. Bad enough if you're dealing with what you owe, but to deal with rude people on top of that is too much. I do not plan to ever use this hospital again, and it WAS once the only hospital I would go to. Have had surgeries there and given birth in this hospital. Obviously, new people have changed my opinion. And, NO, its not just because I have a bill there. I work with the public every day in my job & I know how to treat people.
firsthealth.org
