Montrose Nissan Review

Brandon sold me a used Nissan Rogue, his customer service really stands out. Honest, reliable, kind and patient. I was indecisive and asked to look at quite a few vehicles and was never made to feel like I was being an inconvenience. The finance department was great too. The process took quite a long time, but I know they were busy. Brandon really listened to what I was looking for and found me the perfect vehicle, I am very happy with it. Highly recommend.

I visited five dealers in the recent past looking for a new car. I test drove 10-12 cars. Montrose was the friendliest, most knowledgeable, and easiest to deal with of all the dealers. I will be visiting them for service as well as the next time I need a new car.

Went there for repairs on my car they fixed it now they can t find a source of a clicking noise that was never there and keep diverting the problem and refuse to horrible service would not recommend, cocky attitude from staff.

The sales Team first off is very very friendly will make sure you leave them with a smile. The sales team knows about the cars will take time and patience to explain everything in detail. Dont have time and you need to leave they will explain the cars over at a diffrent time most convient to you. The tech's do a excellent job at there work and work fast and efficent not to keep you waiting in the dealership this place is what this economy needs friendly and fast past patient people there for you !

I thought that the whole experience of buying a car from Montrose was just shy of excellence. What made it fall short is Alex was unable to find my second key to my new car. Alex thought another salesperson had the key and I thought I would get a call Friday, Sept. 6th to inform me that my key was found but I have yet to hear from him. Kind of looking like the after the sale is what s causing the whole experience to be totally excellent.

I had a very positive experience purchasing a car at Montrose Nissan of Hermitage. My salesman, Brandon Mosley was honest, professional and very trustworthy. I have no reservation in recommending Brandon and Montrose to anyone looking to purchase a vehicle.

I took my Nissan Rogue in for maintenance and the staff was very kind and worked with me to resolve issues. Great dealership, but I probably will not be purchasing another Nissan.

The experience was great! Brandon was very knowledgeable about the car and tried to get me the best deal possible. He was very personable and understanding of my situation and did everything he could to make this process simple for me!

Awesome experience! Would recommend Montrose and James Misavage if anyone is looking for a new vehicle!

Sales person Brandon Mosley was very helpful and friendly, and had very good customer service. Left with the car I came for 2015 Mazda 3i grand touring

Words can't really say enough for the experience we had today.... well first of all Emilio our salesperson is top-notch ....his Financial Manager Mark also one of a kind !!! thank you so much for making our trip memorable and the four and a half hours were worth every single minute ....we will always buy our vehicles from them... My brother loves his Nissan Maxima Happy New year Emilio and Mark

Really was an easy and painless experience buying our car today from Emilio and Brandon! Thanks so much!

Justin Buzzell, Mike Thompson Jr, and Emilio Miconi are the best in keeping me a loyal Nissan customer since 2006 for me and my family. I also appreciate Mike Thompson Sr and Drew Reckhart, who I have not met but may have played a role behind the scene in approving my purchase deal to move forward. I just got my 2020 Maxima SR, and I am ready to get the 2020 Armada SL and 2020 Kicks SR for my wife and oldest son, respectively. Thank you to all of you, and stay safe.

got oil changed and tires rotated .everyone was very nice

Excellent service,Emilio very patient and expand everything. We checked several cars and he was willing and ready to do more if needed

Pedro Marquez was wonderful! They were wonderful in working with me to what I could afford! Will be back!

Brandon was awesome to work with. He made the entire process go quite smooth.

Brandon was fabulous! He got my wife and I in and out of the sales department in a timely manner. He took the time to go over virtually every feature. He really went above and beyond to get us into what we were looking for.

If you're looking to buy a car make sure you stop in Montrose Nissan in Hermitage. Ask for Kyle Moore, a Sales Pro who will take excellent care of you. Everyone I interacted with at the dealership was personable, professional, and made my car buying experience a pleasure.

Purchased a car from montrose nissan, what an experience, the salesman Emilio was very helpful, and Mark the finance manager was awesome as well

I stopped in today and Corrine helped me out. She was knowledgeable and worked hard to meet my car buying needs.

Emilio has been such a big help with my Nissan! He always knows or finds out an answer quickly and never forgets to get back to me. Always my go to when it comes to my vehicle needs!

Great experience today at Montrose Nissan with salesman Emilio Miconi... Worked well to meet our needs... Very Happy!

I had a fantastic experience here. This dealership literally saved my local small business. Brandon Mosley and his manager Tara were able to help me get a vehicle. It was a great experience. I own my own business and have had it for 5 months and both JD Bryder and Taylor Toyota weren't able to help me out with anything. Brandon was extremely kind and considerate when dealing with getting me a vehicle. Once more my job literally depends on having a vehicle, as I am a mobile technician. This was the only business that seemed to care. Thanks guys! Thanks Brandon you were fantastic to work with

Alex, Mark, Pedro, Emilio, Casey and the entire staff at Montrose were great to work with. They run a class operation! I will definitely be recommending them and will be back for my next car.

I haven't purchased a car in many years so naturally I had several hesitations, on top of everything going on with COVID. Emilio was absolutely wonderful! He was so patient and answered all of my questions very thoroughly. Tara the Sales Manager, along with Emilio worked very well together to make sure all of my wants and needs were being considered in the purchase of my new vehicle. When Justin the GM and "JR" the Used Car Manager both made time to come and intoduce themselves it really made me feel welcomed. I walked in as cutomer and I left knowing I will always have friends at Montrose. I absolutely love my new Rogue, It certainly met every bit of my expectations and more!

Brandon, my sales rep was awesome. He was very knowledgeable and helpful in my car purchasing process. The patience he had with me and my questions does not go unnoticed. The finance department did an excellent job explaining everything to my family and me. I WILL be back in the future, especially if Brandon is still there to provide his unmatched expertise!

This dealership was amazing at customer service. My sales rep. Alex was very friendly, knowledgeable, and made my car buying experience very pleasant! I never felt pushed or pressured and I was given plenty of options & assistance . Everything was layed out- simple for me to understand. The vehicles were nice, the place was clean & the atmosphere was welcoming

Emilio Miconi was great in selling us a SUV
He took time with us to find the best vehicle

Samantha Govier was incredible made all my dreams come true!

Great experience!!! Alex our salesman was thoroughly knowledgeable and answered any question or concern we had. The entire staff was extremely friendly and warm. Thank you Montrose!

My first contact with Montrose Nissan was via their website. I was easily able to research and identify the make and model car that I was interested in and to obtain an estimate on my trade in vehicle. The first response that I received from the dealership was a thank you for my interest in a Rogue. They then asked for permission to contact me by my preferred method of communication. An appointment with Emilio was established. He was very professional, friendly, knowledgeable and helpful. The showroom was clean and aesthetically pleasing. The car exceeded our expectations. Natalie was very helpful and friendly and she efficiently arranged financing, taking care of all of the paperwork. While the car was being detailed, we were given a tour of the facility. Once we left the dealership, we received follow up emails containing helpful and pertinent information, as well as gratitude for doing business there. I would highly recommend that you consider Montrose Nissan to anyone interested in purchasing a new vehicle.

Fix broken neck on my radiator put heat shield on inspection flush my radiator fluids and change 6 light bulbs excellent work I'm very pleased

I am writing to recommend to everyone Brian Bragg, the sales manager at Montrose Nissan. I recently purchased my third Nissan Altima from him. Brian, in my opinion, is the consummate salesman as he is very knowledgeable about his producst, makes it easy for his customers to buy and, most importantly takes care of his customers "after the sale".

In my 63 years, I have owned a number of different makes and models of automobiles and have dealt with a number of car dealers. I can honestly say that Brian is, by far, the best car salesman, bar none. He also sets the standard for his sales and service staff, who are also knowledgeable, customer-oriented and provide friendly service.

If you are in the market for a new or used vehicle, I highly recommend contacting Brian at Montrose Nissan.

Joe Wojtowicz
Mineral Ridge, Ohio

Great time, good speedy sales department. Alex Miller, Jim misavage, went above and beyond.

I have been working with Emilio Miconi every time I visit Montrose Nissan and he has been extremely helpful and works very hard to get me a great deal on the car I want!

It was a decent experience. Everyone was nice and willing to work with me and get me the best deal possible. If I decide to buy another Nissan I wouldn t have a problem at all with giving them my business again.

MY LEASE WAS UP ON MY 2016, TIME FOR A NEW ONE. GOT A 2019. I AM HAPPY WITH IT - SO FAR. GIVE ME A COUPLE MONTHS AND I WILL LET YOU KNOW..

I brought my car in to get my door handle fixed and they broke my regulator for the window .. the part wouldn't be in till the next day so they gave me a rent a car , they fixed their mistake, wonderful crew ..thank you

Sam was my sale person. Ever one at the dealership was very nice and helpful.

I was really disappointed with the communication between the service department and myself. I had to call numerous times about the progress of my vehicle. The service department only called me twice. When they said they would give me updates on my vehicle. The first time was 2 days after I dropped off my car, the other was when my car was done. I personally would never recommend to my friends or family buying or getting any services done on their vehicle at a Montrose dealership after my experience.

Had excellent service and they followed through with their promise to fix what was wrong! Love my car!

Great buying experience.
Pedro Marquez did an excellent job

Bought a Toyota Tundra there . And had a problem . Call management and got hung up on and told I m not going to help you and I don t have to help you . And the sales people will not talk to you after the purchase. Buyers beware .

Awesome people. Great group of people lead by Justin Buzzell.

Leased a 2018 rouge from Emilio today. Fantastic service and support. Highly recommend stopping in and talking to these guys

Brandon was great through the car buying experience. Never felt like he was trying to hold back information and certainly was not to pushy. If he didn't know the answer he would get it from someone who did.

Had such an awesome experience with James misavage!!! He's such a nice guy and tried his hardest to find me exactly what I was looking for !!!! He's amazing!!!! Thank you so much

Amazing place to buy/lease a car from! Zach is very understanding and worked with me to getting exactly what I wanted. Definitely recommend coming here! The environment inside the dealership was good too, very nice and clean and I was still greeted by others even though I had an appt with Zach, everyone was really friendly.

One of the nicest dealerships I have been to during my car shopping process! Alex greeted me and was more than willing to answer all of my questions. Great customer service from everyone I spoke with! Would highly recommend Montrose Nissan!

Very respectful Same day when I called got me in right away

This is the 2nd car I ve gotten through Montrose Nissan in Hermitage, I keep coming back because of the great service and friendly staff! Speical thanks to Emilio, Mark, Drew, and Mike for making it so easy! Highly recommend!

Great experience!! Great customer service!! Thank you Emilio

Worked with James Misavage he is awesome getting us into a car we feel comfortable in and can also afford! Thanks again!

Car salesman Jim Misavage was a pleasure to work with.

Repair on Titan. These folks know how to treat their customers well!

I had seen some of the inventory on the website and came in. My salesperson Corrine actually got me into a vehicle that was even better than I was looking at online.

Thank you to Emilio for helping me get my new car with the situation i was in!! I love it!! 10/10 recommend!

Curtious, knowledgeable salesmen, Brandon, and Skyler, made my buying experience easy and enjoyable, without feeling preasured

Brandon Mosley and Skyler mintern did a awesome job!!!!!!!!!

This dealership was great! Brandon helped me get the sentra I wanted at a good price!

Great service from Emilio Microni. He was very helpful, courteous, and professional.

I stopped in to ask some questions about the new Altima and Corrine was very knowledge and helpful.

I stopped in today to get a price on a vehicle and had the chance to work with Jim Misavage. He was very professional, knowledgeable and answered all of my questions. I am looking forward to working with him to purchase my vehicle.

Brandon Pearson is an excellent sales person. I appreciate his down to earth approaches and being open about any questions I had. I appreciated him treating me like a person and not a customer. I hope he still there in a few years so I can get him another sale come time.

Faster and more reasonable than expected! Very pleased!

I have just completed my 5th purchase here. Clean well equipped with many choices and a salesman Emilio Miconi that goes over and beyond to make sure the customer gets what they want.

We were very satisfied with our experience at this dealership. The salesman was wonderful... He listened to our questions and concerns and described everything about the vehicle to us. They worked with us to reach a mutual deal and the Financing Department was a tremendous help to us. We would definitely recommend Alex Miller and Montrose.

I had the awesome pleasure of working with JAMES MISAVAGE. He is the best! Extremely sweet, listened to everything I said I needed and wanted and got it for me. Very knowledgeable and hard working. He is DEFINITELY an asset to this awesome dealership! Thank you Montrose.

Brandon is one of the best salesmen there. He is very personable and patient. He is very attentive to your car needs and determined to get you what you need in your price range. Highly recommend.

Wow, so fast and easy! Treated me great, got approved and on my way in a little less than an hour. Took their time with and showed me the options and even paired my phone! All in all, a wonderful experienc. Will DEFINITELY shop here again!! Emilio Miconi was fabulous.

We leased two new vehicles in less than a month, this is our new home for vehicle purchases

Best car buying experience ever! Ask for Alex... amazing salesman. First honest car dealership I have ever dealt with.

Gotta say, out all my experiences looking for cars. Emilio treated me just right. My grandfather and my uncle went through him and now I am. I would goto him for future car purchases.

Would never set foot in this store again. Asked to speak to manager think is name was Justin he was actually creepy. The way he looked at me was unsettling and offensive. I think the Montrose motto is you got a friend at Montrose. I don t care for weirdos and couldn t get out soon enough.

Corrine made my experience easy and enjoyable. The management team was easy to work with and helped me get into the perfect car!

I went to Montrose issan and that didvery great deal and very happy with my salesman Emilio I will bend more people to him

I called Montrose today and spoke to James Misavage. He was very informative, and definitely earned my business. I will be stopping in for sure!

Had an appointment at 9:30 for an oil change and tire rotation. When I arrived I asked them to wash the 2017 Pathfinder as well. It took over 2 hours to get this done while I waited on the vehicle. If it was going to take this long I should have been informed. Not happy with the fact that it took that long when it should have have taken about an hour to perform these tasks. Was never told sorry for the wait or anything as to why it took so long.

I highly recommend that if you are considering this dealership, RUN THE OTHER WAY. I would have rather went and picked a car from a junk yard than go here.. You probably would get better customer service talking to a wall. The internet sales department promises you things that they cannot fulfill. The internet sales manager, Bryan Cloud, didn't return my calls for two weeks. I called every day for him. Spoke with multiple people who said they would call me back or get Bryan to call me. Leasing managers, the GM, sales managers, customer service managers, etc and NONE of them helped and never returned my calls. They didn't ever call back. And when I finally got to speak to him, he called me a liar, told me I only heard what I wanted to hear, said my problem is not his (even though his team was the issue), was real nasty and didn't correct the mistakes his employees made. Told he would fire his employee, Gregory, if it made me feel better. And I asked why would you fire someone you feel like didn't do any wrong? I asked for a copy of the phone call with Gregory since Bryan was calling me a liar and he said "it's my data you aren't getting anything." Bryan hung up on me in the middle of our conversation and had his employees stop answering my calls. He purposely talked on his cellphone so the call couldn't be recorded hence why he was so nasty and mean. HE IS THE MANAGER AND DIRECTOR OF HIS DEPARTMENT AND THAT'S HOW THEY TREAT PEOPLE. If you ever get a call from Gregory or Ryan in the internet sales department HANG UP. They will tell you whatever you want to hear to get you to come into the shop. I was told that They can lower the value of a car to cover my miles that were over and keep me in a range I was comfortable paying and that was a lie!! They knew my exact situation and still fed me lies even when I said I didn't want to come out and waste my time if nothing could be done. They do not take responsibility for the things they say and the promises they can't make but instead blame the customer for "misunderstanding". The sales team did nothing to help me and said the internet sales team isn't their department and oh well their hands are tied (but Bryan said they work hand in hand with the internet sales team). The service department sucks too! Will tell you on the phone something is covered under warranty and still charge you! only person who was pleasant was Emilio because he had no knowledge of anything going on and was nice. I've contacted corporate. Montrose nissan should either clean house or shut down. This was the first time I went to montrose and it will be the last time. I will preach it from the top of a mountain for NO ONE to do business here. I will post this on every social media platform. Going there was the biggest mistake I ever made. Stick with boardman.

Ps the only pleasant person to deal with was emilio

Jon, along with the rest of the staff, was very helpful. Everyone was easy to talk to and make the experience smooth. My husband and I love our used Lincoln MKZ. To say that I do not like the car buying experience is an understatement, but the staff at Montrose Nissan of Hermitage did a great job making everything fit for us. Even though we were shopping for a used car verses new, Jon was very kind and took his time with us. I would highly recommend Montrose Nissan of Hermitage!

1 * I'll never go back to parks department sucks and so does sales

Had a such a tough time with other dealerships trying to get a good price on a new Nissan Sentra. But, Brandon Mosely at Montrose was great and got me a good deal on a lease. He is proffessional, kind, and truly cares about you and your car purchase. 10/10 recommend!