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T
3 years ago

My Wife and I came here for the 60 Minute Couples ...

My Wife and I came here for the 60 Minute Couples Swedish Massage. Our Massage Therapists were Lisa and Tatiana. They were both fantastic. It was my first massage ever and Tatiana did an amazing job and made sure I was comfortable and relaxed. The massage it self was great and after 60 minutes I was relaxed and calm. My Wife and I will definitely return.

A
3 years ago

I've been in the beauty industry for over 20 years...

I've been in the beauty industry for over 20 years. I've always worked at full service salons. I've had many facials. The facial Alura gave me on Tuesday Oct 6th 2015 was hands down the most relaxing experience in my life. Next time I visit or past by Monterey I'll be calling Alura for sure.

V
3 years ago

I pampered with the Tranquil Retreat package. Had ...

I pampered with the Tranquil Retreat package. Had one of top massages in my life here with Lisa. It was loving, nurturing. She has healing hands and a good soul.

Had a great facial with Alex. Gentle and great at explaining the products. Unique facial massage technique. Definitely coming back here

E
3 years ago

When I travel, I like to enjoy a spa day toward th...

When I travel, I like to enjoy a spa day toward the end of my trip. This would've been a meh experience, however, the ending really made it poor. I booked a package with a body scrub and massage along with a spa pedicure. The robe that was left for me to put on after my scrub so I could walk to the shower had a sleeve inside out. Even though my appointment was at their opening time, their was a basket FULL of used tissues in the bathroom/shower room. The shower wasn't started for me so I had to wait for the water to heat up.

I returned for my massage which was ok. After the massage, I was given a spa gift of the dry brush she used on me and two plastic condiment cups filled with body scrub for me to take. What am I supposed to do with two flimsy salad dressing type cups of body scrub? They aren't sealed. I certainly can't put them in my suitcase.

I was then told thanks and to have a good day. I had to go back to the counter and interrupt two employees conversation to tell them I had booked another treatment.

My final straw was when another employee interrupted my pedicure to ask if the woman doing it wanted anything from Starbucks. Are you kidding me? I knew I should've waited until I got to San Francisco to go to a spa.

The massage part of the Spa Pedicure involved zero pressure and really was just a woman running lotion on my legs. There's no dryer so I was stuck just sitting there while this other woman walked up and asked me to settle my account.

H
3 years ago

I called and scheduled an appointment for 115pm fo...

I called and scheduled an appointment for 115pm for a deep tissue. i had specific needs which i wrote down and verbally expressed to the therapist. she worked the wrong side and did this swedish style with her fore arms with very little pressure. i stopped the massage 45 min into the 90 min. when i told the front desk, the woman there, who was the OWNER i found out later, did not care or apologize. she simply charged my card 85 dollars for 45 minutes. i called to talk to the manager but he was with a client. i was told that he would call back. no such luck.
and lastly while i was sitting there i could here employees cussing in the back, the halls echo and you can here it from the front .. and i heard every word. Avoid this place, it's a waste of money. Also read their POOR yelp reviews and you can see that I'm not the only peron who experienced bad service and horrible massages.

J
3 years ago

I got a wax from Alexandra Fletcher. She is very k...

I got a wax from Alexandra Fletcher. She is very kind and professional and did a very nice and thorough job. The price seems a little high but I think that would be the case anywhere in Monterey. I would definitely recommend her to others!

D
3 years ago

I got a facial from Rachel and a manicure from Amb...

I got a facial from Rachel and a manicure from Amber. All the staff at Monterey Day Spa were friendly and professional. My facial was heavenly and soo relaxing. Manicure was wonderful...I love my nails now! I will definitely be going back soon. Thank you Rachel and Amber :)

M
3 years ago

In Monterey visiting for a few days and easily boo...

In Monterey visiting for a few days and easily booked an appointment online with Monterey Day Spa for my 2 sisters and myself for massages. We three each had general massages and were all extremely happy with the high caliber of our massage therapists. My massage was one of the best massages I have ever had and the therapist listened to what my body told her and performed the best firm massage. This Spa is the place to go if your in Monterey and want top notch services.

D
3 years ago

Very dissatisfied with service. Attempted to book ...

Very dissatisfied with service. Attempted to book a couples massage, but I called to confirm and was told it was canceled by mistake. I spoke with the supposed owner and was told it was an accident and there was nothing that could be done to help me. Thanks for nothing and disappointing my newlywed best friends.

D
3 years ago

I've been to Monterey Day Spa 4 times and I highly...

I've been to Monterey Day Spa 4 times and I highly recommend it. Go there!!! For starters, the environment of the spa is sooo relaxing. I was given the most wonderful facial ever, from Alex. She almost put me to sleep and she left my skin refreshed and glowing...simply awesome! Also, I've experienced many pedicures, and I received the best pedicure of my life from Mari at Monterey Day Spa. She is very nice, gentle, thorough, and does exceptional nail work! And her massage & sugar scrub feels amazing... These ladies know their stuff, and really take pride in their work. Thank you so much Alex and Mari... A+++

J
3 years ago

The Day Spa is beautiful, relaxing and well run, v...

The Day Spa is beautiful, relaxing and well run, very clean, true customer service, and reasonable prices. I am a regular customer for the spa shellac manicure and the spa pedicure - the new Fruit and Floral pedicure is fantastic! My manicurist is Anna and she does a fabulous job! It is all you can imagine in a great mani and pedi! I am very fortunate to have found this establishment and the associates providing the services.

B
4 years ago

I really enjoyed my massage here. The get booked u...

I really enjoyed my massage here. The get booked up in advance, I was able to schedule something the week of July 4th but not many spots were available and nothing the day-of. Professional and relaxing atmosphere, luxe bathroom.

P
4 years ago

My experience was ok at this spa. I arrived at 3:...

My experience was ok at this spa. I arrived at 3:15-3:20. I had a 90 minute massage scheduled for 3:30 which got sarted 10 minutes late. The therapist stopped at 5:00. So instead of a 90 minute session, I had an 80 minute. I informed the receptionist of the shorted time. She proceeded to charge me for a full 90 minutes but I stated the problem again. She did end up taking some money off, so it did make up for it. Overall, I was satisfied with their service regarding this problem

A
4 years ago

Got some pre-wedding nail painting done here the d...

Got some pre-wedding nail painting done here the day before and the gel polish is still on me.

Everyone on the staff was very sweet and my entire group had a lovely time hanging out for a little bit of pampering.

K
4 years ago

We scheduled a "Sparty" (a spa party) for our offi...

We scheduled a "Sparty" (a spa party) for our office to celebrate a special birthday. It was incredible!! What a wonderful way to spend time with Co-workers in such a relaxed, calming atmosphere. I honestly can not criticize a single thing about this place. The entire place is SPOTLESS. Everyone was so professional, clean, and did such a wonderful job. I personally received a facial from Kathryn and a massage from Alice and they were both phenomenal! My co-workers had other specialists and everyone was extremely happy with their services. I never felt so relaxed or so well-taken care of at a spa. To top it off, it was raining outside when we were leaving and Carey ordered us an Uber so we could continue our fun day without having to walk to lunch in the rain! It was completely unexpected and just goes to show how thoughtful and dedicated they are to making a great experience. I Can't wait to go again!! Thank you MDS!!

L
4 years ago

Got waxing and deep tissue massage - both fantasti...

Got waxing and deep tissue massage - both fantastic, waxing was very thorough and efficient and they are great at putting you at ease while a total stranger smears hot goo on your lady bits. Deep tissue massage was wonderful, went to bed and had the best nap of my life. Would do again if I'm in California.

Y
4 years ago

Amazing couples massage with Heidi and Alexia!! Th...

Amazing couples massage with Heidi and Alexia!! This is a lovely spa space. Fair prices. Excellent amd helpful customer service with Kyra over the phone. Great nail services from Anna. Definitely check this place out.

D
4 years ago

It was my husband's first massage and facial, it s...

It was my husband's first massage and facial, it surpassed his expectations and the staff was kind and professional. It was so relaxing during the massage and we came out feeling like a new person!

J
4 years ago

We had a fantastic experience here with sweethear...

We had a fantastic experience here with sweetheart package and hot rocks massage with Megyn and Martha for our anniversary! It was absolutely incredible from the time we walked in the door and we'll worth it! This was my second time here and we'll definitely be back ! Great place with wonderful people who know exactly what they're doing!

E
4 years ago

My husband and I just had (BY FAR) the BEST couple...

My husband and I just had (BY FAR) the BEST couples message for our anniversary we have ever had. In all the years we ve gone for these, this exceeded our expectation. We ve had some good ones but this was fantastic!! Sara and Lisa are amazing. The temperature, pressure, aroma, comfort, and atmosphere are top notch. We will definitely need to come back when we come back into town. An amazing experience!

C
4 years ago

Greeting was poor both days but the staff providin...

Greeting was poor both days but the staff providing services was amazing. Music is relaxing, no frills, no beverages, great nail polish colors (rich, deep, and unique). Massage was the best I've ever had.

C
4 years ago

Monterey day spa is truly a gem ! From start to fi...

Monterey day spa is truly a gem ! From start to finish we had a great experience . We called around several spas to check availability and inquire about pricing and packages. The receptionist was friendly and let me know what was available and advised me they do not hold appointments so we booked to secure our ideal time. We received a confirmation email with address and spa reminders like plan for weekend traffic which made us plan to leave town extra early and good thing because monterey gets heavy weekend traffic. We arrived on tile and received massages , facials and pedicures package. THE BEST and amazing pricing. Many Other spas didn t offer pedicures or couples rooms. Everyone was friendly and gave us great service! Thank you for adding to our Perfect weekend!

L
4 years ago

Spa itself is very well kept. I had a Swedish mass...

Spa itself is very well kept. I had a Swedish massage that was ok. There was too much stretching and use of long single point pressure moments and not enough massaging.

My mother, on the other hand, LOVED her facial.