Hannah Haus

Review of Monterey Day Spa

I called and scheduled an appointment for 115pm fo...

I called and scheduled an appointment for 115pm for a deep tissue. i had specific needs which i wrote down and verbally expressed to the therapist. she worked the wrong side and did this swedish style with her fore arms with very little pressure. i stopped the massage 45 min into the 90 min. when i told the front desk, the woman there, who was the OWNER i found out later, did not care or apologize. she simply charged my card 85 dollars for 45 minutes. i called to talk to the manager but he was with a client. i was told that he would call back. no such luck.
and lastly while i was sitting there i could here employees cussing in the back, the halls echo and you can here it from the front .. and i heard every word. Avoid this place, it's a waste of money. Also read their POOR yelp reviews and you can see that I'm not the only peron who experienced bad service and horrible massages.