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What reviewers say about Monese

Generated with AI from 10 reviews on Trustburn · updated 2 days ago

Customers describe the app as intuitive and user-friendly while consistently praising the responsive and helpful customer support team.
What does Monese do?

Monese is a digital banking alternative that provides mobile-only, multi-currency accounts in 31 countries across the European Economic Area for those underserved by traditional banking.

Are there any complaints about Monese?

The reviews on file do not mention specific complaints, although some users suggest improvements regarding international transfer fees, transfer speed, and the ability to link external accounts.

What do people say about Monese outside Trustburn?

Outside Trustburn, people note that Monese has associated fees which can be avoided by opening a free PAYG account and depositing funds via bank transfer.

AI-generated from reviews on this page. Verify anything important with the company directly.

Michelle Karel
Reviews 1

I've been using Monese for a while now and it's been a great experience. The app is really easy to use and I love the budgeting features. The customer support team is also very responsive and helpful. The only thing I would suggest improving is the international transfer fees, they can be a bit high. Other than that, Monese is a solid digital banking option.

Sergio Salguero
Reviews 1

I recently started using a digital banking service and Monese has been really great so far. The app is very easy to navigate and I love how everything is organized. The customer service is also top-notch, whenever I had a question they responded quickly and were very helpful. The only thing I wish they would improve is the transfer speed, it can sometimes take a bit longer than expected. Other than that, I'm quite happy with Monese and would recommend it to others looking for a reliable and convenient banking solution.

Priscilla Ballaro
Reviews 1

I've been using a digital banking app for a while now and I must say that Monese is definitely one of the best. The user interface is clean and simple, making it easy to navigate and manage my finances. The customer support is also great, they respond quickly and provide accurate information. The only thing I would suggest improving is the option to link external accounts for a better overview of all my finances. Other than that, Monese is a solid choice for digital banking.

Brad Scheele
Reviews 1

Monese is a reliable banking service. The app is user-friendly and the customer support team is always available to assist with any problems. I appreciate the convenience of being able to manage my finances on the go. The only improvement I would suggest is adding more budgeting and saving features to the app. Overall, Monese is a good choice for digital banking.

michael.hund
Reviews 1

💯 I absolutely love Monese! The app is so easy to use and the customer service is always there to assist you. The best part is that there are no hidden fees and everything is transparent. I've been using Monese for almost a year now and I've had a great experience. Highly recommend!

Kiran Gollu
Reviews 1

Monese has been my go-to banking service for the past year and I couldn't be happier. The app is intuitive and user-friendly, making it easy to manage my finances on the go. The customer support team is also responsive and helpful. I would highly recommend Monese to anyone looking for a reliable digital banking solution.

Ron Gerber
Reviews 1

Monese is amazing! The app is so user-friendly and their customer service is outstanding. They always respond promptly and are very helpful. I have recommended Monese to several friends and family members and they have all had positive experiences as well. The only downside is that there are no physical branches, but I personally prefer digital banking so it's not an issue for me. I am extremely satisfied with Monese and don't see myself switching to any other bank.

Jason Harrell
Reviews 1

Monese is a fantastic banking service. The app is intuitive and the customer support team is always ready to help. I had an issue with a transaction and they resolved it quickly and efficiently. I also appreciate that I can transfer money internationally without any hassle. All in all, Monese has made my banking experience seamless and I would highly recommend them to anyone in need of a reliable digital banking solution.

Harley Regonini
Reviews 1

Monese is a company that I highly recommend. Their customer service is excellent and their app is very user-friendly. I have been using Monese for over a year now and I have never encountered any issues. The sign-up process was quick and simple, and I received my debit card in just a few days. The app allows me to easily manage my finances and make payments, and the notifications keep me informed of any activity on my account. Overall, I am very satisfied with Monese and glad that I chose them as my banking provider.

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About Monese

Monese is a digital banking alternative that provides mobile-only, multi-currency accounts in 31 countries across the European Economic Area, for those who are underserved by the traditional banking system. It was launched in 2015 by Norris Koppel, after his first-hand experience of the hassle involved with opening a bank account in a new country.

With a fully-featured and fully localised banking experience (both its apps and its customer service are available in 14 languages), Monese allows people and businesses to spend and save like locals across Europe. Its proprietary “Know Your Customer” technology can validate a customer’s identity in real-time, allowing accounts to be opened in a matter of minutes, from a mobile app.

Website
monese.com
Address
50 Finsbury Square
Categories
Banking