MoMA Design Store

MoMA Design Store Reviews

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4.4
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Very good place, a lot of Van Gogh's works, basica...

Very good place, a lot of Van Gogh's works, basically do not understand, every Friday from 4 to 8 pm free, a good choice on Friday night. When I first went, Liu and his classmates were trapped in flushing. . .

Loved this place. Lots of quirky and unique item...

Loved this place. Lots of quirky and unique items. Unfortunately, most items that I liked were a little too expensive for gift giving. However, having said that, I did find many items that were affordable to give as stocking stuffers.

The staff here went well out of their way to make ...

The staff here went well out of their way to make sure I found what I was looking for. Answered every question, let me take my time with my product search, and checked on me multiple times to make sure I didn't have any questions. Really great experience and glad I came here.

Woow

This store is an initiative of the moma to gather ...

This store is an initiative of the moma to gather objects of good design. This has been going on for dozens of years. You can find aesthetic and functional articles. It is a must of NY after visiting the museum.

The MoMA Design Store is a delight. Great for gift...

The MoMA Design Store is a delight. Great for gifts or to find something unique for yourself. I particularly like their holiday card sets, and always pick mine up there. The store has quite a selection of funky and fresh items that strike a contemporary style.

The best museum Store I went to! All products with...

The best museum Store I went to! All products with a lot of design, hooks and super originals at reasonable prices!
It's worth the visit to the Store regardless of whether you are going to the museum or not!

Certainly one of the most beautiful museums in the...

Certainly one of the most beautiful museums in the world. It is impressive first of all for the spaces and the great quantity of works preserved here. An entire American villa with wonderful furnishings. Pictures among the most famous in the world, unmissable! To optimize the time, I suggest taking advantage of the day when the museum has an opening in the evening.

Great place to find unexpected gifts. I love the h...

Great place to find unexpected gifts. I love the housewares they have, so many of them are cleverly design and make you ask "why didn't anyone ever think of this before?" The book selection here is diverse and extensive. They have a lot of fun and interactive kid's items. Some of the items are astronomically expensive, but there's a lot of affordable things mixed in there.

If you plan to shop at the MOMA design store, BEWA...

If you plan to shop at the MOMA design store, BEWARE. The products are great, but the online service is truly awful.

This is my sad experience :

I ordered Xmas gifts for the family on Nov 17th 2017, and selected priority shipping . Despite my repeated online requests, I received no updates on shipping status for 20days (tracking function was not working either). Finally, they deigned to inform
me that my delivery would not arrive till MARCH 2018 (!) because 2 items were not available till then and the shipment had to be sent in one go!

Huh? Whatever happened to flexibility and common sense in the modern age? So my kids would receive Xmas gifts 3 months late!

The shipper claimed the website warned about the 2 back order items (if they had, I did not notice).

And anyway, why sell back order stuff?
Why not place a warning at the cash-out site, your delivery may only arrive in 4 MONTHS TIME ?
Why accept money when you are out of stock?
Why provide a priority shipping function, when you are not able to deliver it?

So I asked whether they could send the available items first and I pay the extra, they have ignored me.

So if you plan to use this website, BEWARE.. else you may also - as I did - suffer disappointment, poor communication, and worst of all, unacceptable delay.

Never in my life have I seen such poor customer se...

Never in my life have I seen such poor customer service from any vendor let alone an established store. I spent 3+ weeks chasing these guys asking why my order didn't shipped (even tho it said "in stock & ready to ship") after failing to answer ANY of my roughly 7-10 emails I decided to call them, needless to say I spent almost 40 mins waiting for someone to pick up through the "customer service" option. Finally someone picked up once I called a "vendor" option and after explaining them the situation the woman that answered told me that customer service would contact me within 24 hours. That didin't happened. And after basically spamming their Instagram feed for someone to tell me anything about my order they finally replied my DMs,saying it was "top priority" and that customer service was notified and should contact me in no time. That didn't happened neither.

Just found out my order was cancelled and still nobody can tell me what happened since I got my order number and everything seemed fined.

I would highly advice to anyone thinking in buying anything from them to think it twice online unless you want to chase them around for some time all for in the end getting absolute nothing but your time taken away from you...

Great

There are a lot of interesting things to see. Very...

There are a lot of interesting things to see. Very cool designs with photography themes. Books there are incredibly easy to read. IT is good for souvenirs and art books. You can get MOma related books and toys for kids.

One of my favorite stores to browse for gifts and ...

One of my favorite stores to browse for gifts and nifty tools around the house. The selection rotates regularly with interesting, new products regularly. A little less selection than the SoHo location, but convenient if you work in midtown.

The MOMA design store is 100% better than your typ...

The MOMA design store is 100% better than your typical museum gift shop. With a collaboration with the students of the MFA Products of Design program the products here are beautiful, fun and innovatively made. If you ever need to buy a gift for a offbeat relative or friend and are in NYC this is the shop to go. Also try to visit the downtown location as it's the larger sister store with more selection.

I did not even know how much time was spent watchi...

I did not even know how much time was spent watching so many works. There are good descriptions in many national languages and some can be explained with audio guides. Audio for kids is also good.

Variety of interesting designs! Prices are quite h...

Variety of interesting designs! Prices are quite high. As a student traveling with my own savings, I wished they have more small gifts with affordable price. I found some of those, but they were very limited.

MoMA Design Store

MoMA Design Store

4.4