Mobis electronic servisni centar doo Reviews

I am not satisfied with the collaboration. They are not professional. My experience is like that. MTS has had better service to engage for its few clients. It does not justify trust.

The turn would be for someone to answer the phone, I don't understand why you spend people's credit when none of the operators answer them after a stupid machine?

Unrealistic expensive service, up to 5 times more expensive than other services (huavej) ...

0 stars for mobis servis.vi are bottom of the relationship.

This service is an example of everything that is not good in Serbia.
Very unprofessional, arrogant and arrogant.

I came with a request to fix one part so that after a few days they would report that the entire screen had to be replaced (correct) for some 250 euros, plus a real problem that who knows when they would establish, plus a denied warranty. In another service, I solved everything in a day and 50 euros with the same request. I struggled a lot to get my phone back from service when I refused their service. They didn't want to give me back in the beginning.

In their premises, I witnessed an argument and almost beat one of the employees and the boyfriend from the courier service. The way they belittled him is for every conviction.

I will not buy a phone in MTS anymore because this is their official service. Too bad, I'm happy with their service.

Only if they answered any contact phone would it be nice ... I don't know what they do for you when you never answer the same.

They don't answer the phone for days ... It's not clear to me how you are an authorized service technician for three brands

Customer care in the first place. Quick service in Nis was delighted. Someone finally thought of people who are not in Belgrade.

Total amateurs and a service disaster. There are many better options in case you need service. Avoid this widely !!! They could hire even more professional people and staff !!!

Slow mobile diagnostic (couple of days just for diagnostic), they didn't do that properly so they said that the whole motherboard should be replaced and the cost of it is more than the actual cost of the phone. The issue is that wifi get lost often.. Unprofessional service

The LG V500 tablet was in service with them and they said the charging problem could not be fixed. I am selling a tablet to a guy who opens it and says that he just killed a flat cable that they did not know how to determine was faulty. They have no idea, and they present themselves as an authorized service. Laughter.

I'm okay. As a legal entity, we send them to service stations. It's always okay. The only one hundred per cent must pay the payer. For other services, they bear transport costs.

Very professional, fast .... One big bravo for the whole team! Very satisfied with the professionalism!

I brought the phone and in the shortest possible time I diagnosed and fixed the fault, bravo ...

The lady in the office was very rude and while talking to me she sent private messages with hearts and emoticons. I was waived for the warranty based on the assessment that the damage to the screen was mechanical even though it did not appear in the repairman's report. It was only stated there that a crack was seen and the warranty did not cover it. On the insistence that the malfunction occurred while the device was on the charger I was told it was 'mechanical'. Bypass all sellers whose authorized service is in a wide range.

Excellent service, everything done quickly and professionally .. All recommendations and compliments!

Fraudsters, the children's satic smartic taken from them from mts is not even in the warranty. days, which went out on its own and did not want to ignite, the answer is physical damage, allegedly damaged input for the charger, which they probably damaged so as not to repair it and the easiest to write physical damage ... Fraudsters biggest

I do not know if there is no good or service. It's a complete mystery.

The worst possible service, the chevrons have no idea, they return my phone 3 times as if it were correct, and the lines radiate only across the screen ... for heaven's sake ... NOW !!!!!!!!!!!!!

Closest said-KTASTROFA !!!!
A tip to look for another service. I left the tablet to replace the broken glass in the middle of November 2017. After two months, nothing was done and when asked, I get the answer I DON'T KNOW. Waiting for the part ?! It's like the sands are going to Asia to get him ...

I don't know anything about the service because I can never get to it - no one is answering at any branch or any of the 4 numbers - comes to a secretary who says that the conversation will be recorded and then interrupted.

Neat and clean reception department, but the service does not deal with simple IT things, but like any "fancy" service works only as an installer of new parts, replacement under warranty, for large customers such as Telenor, MTS, etc. It is not a service for the masses .
I asked to pay for the device unlock service for which I have a code obtained from the manufacturer, but the service was denied.
A certain Ciga on Slavija Square, in a 2-square-meter restaurant, did it in 2 minutes, free of charge.
I deal with totally different things and I have the right not to know how to unlock the device.

They fixed my phone for 3k dinars, they were looking for 15k in promotion. There are still professionals. Well done

I handed over the tablet to replace the screen. The service kept the device for more than a year, giving me different excuses, and most often - without any answer at all. As I did not manage to pick up my tablet even after numerous attempts during the year, I reported the case to the market inspection and the device manufacturer. Only after this, the device was returned to me.

The phone was detained from 09/26/2017 to 11/23/2017 for testing, though, apparently cracking the display at an initial price that was above average for that type of malfunction. When the test was completed after 2 months (read the learned display from China), the cost of installation and the spare part itself increased by about 30%. This was definitely not acceptable given that the price initially stated was too high.
The phone was withdrawn from service immediately without any problems.
This service treats its customers as livestock even though they are declared as official service by various world manufacturers.
Bypass them in a wide arc because they charge their out-of-pocket service too expensively as they do spare parts, while the speed of solving them is so poor that it is unfortunate. Customer Care = 0.

Errors occur within this service, which violate the rights of customers.

Specifically, through the "Handy" store I advertised a defective device. In addition to the fault that was diagnosed, a battery malfunction was observed, which was correct before handing the device over.
In addition, due to mechanical damage to the device, the warranty does not apply, and they did not inform me for a month that I should pay for the diagnostics (which was reasonable but was not emphasized), so my device was not returned, and this information was only communicated after the fifth call sent to this service, which is apparently ruled by irresponsibility, since the people at Handy also sent letters, which were omitted in internal files.

I intend to contact the company for the irresponsible behavior of this company and ask them to disclose my case.

Totally rude from an authorized service, they do not want to repair the device for which they are authorized because it was not purchased from them
Shame!

While I wait for anyone to call me, I read the comments and see that I am not the only one with the same problem.
The biggest annoyance is that they say the conversation will be recorded: D

Service cu prokomentaristi if I can get it made. For now, when ace door ..

Excellent service and service. Praise. The phone that was under warranty was left for repair and the problem was solved as soon as possible, in two days.

Bringing Huawei mobile to the service, a spare part was ordered because they did not have it available. They tell me the price of the part and the repairs.
After a dozen inquiries and a straight 4 months of waiting for the part to arrive, I am informed that the part has arrived, but at a new price for the part that is 50% higher!

Very well repaired phone in a short time, well done for the entire service ...

I spent so much time getting them that I went to buy a new tablet ... Awesome ...

Fast and quality service.
Praises

After contacting the service staff, all praise for Alexander from the service very kind and correct guy serviced the phone the same day.

Fast in quality service, all praise for kindness, service for every recommendation ....

Outstanding service. Expedited with a kind lady on receiving a servicing apparatus.

Phone sent to the service via a mobile operator. The fault was not determined, the phone suddenly worked even though it was handed over with the inability to turn on. The service returned the phone to the factory settings, although no one emphasized that it was done ?! Pure unprofessionalism! All I have to do is wait at the banks again.

They never answer the phone when you go for solid service

It's inconvenient to get by car, there are no parking nearby, but they're OK

Helpful and friendly staff, full of understanding and patience for us older users who have a poor understanding of the new technology. Service and quality for every recommendation.

Baha'i and unkind. They made me come to them personally and then refused to service the phone because "it's not for our market"

Extremely incorrect service. The service staff is unkind and does not solve specific problems.

They almost never come to the phone. The service is too long.

Not a very professional company that works as an authorized repairer for certain devices. Out of stock basic parts for high-end phones.

If I wasn't bound by the phone warranty, I would never choose their service.

The soft skill of their contact center is at the level of the worst Italian company in southern Italy.

I see that many complain about this service, but I did not have any problems. Phone left on Tuesday, finished on Thursday. Everything is neat, well done and on time.
By the way, the entrance is from Mihajlo Pupin Boulevard - the main entrance to the Zepter building.

The best mobile repair service in Serbia. Quick and well done repair of Huawei p30 pro. Done in a day!
All the best!

Catastrophe, I've been calling the operator for two days now, I've been waiting non-stop for 15 days

A professional and kind team. Phone repaired before the deadline.

They are good service. But the only big complaint is that they generally don't answer the phone when you get them after two days, you should celebrate that day.

Professional service. Even if the phone is under warranty then you are fully insured

Professional service, quick problem solving.
Praise

I put the telecon in service and in the shortest possible time they diagnosed and fixed the fault ... thank you doctor

Great customer service. Friendly and able to handle complex problems. Thank you!

I ordered the phone battery almost 3 months ago. Still waiting for it to arrive and no one answering the phone ...

For my humble knowledge of this profession, these are the professionals of their job.

You can only listen to dreamy voicemail and nothing more.

Great service. Fast and efficient! All praise to the employees.

Zero is too high a rating for them! Huawei should be ashamed of its authorized service !!!

The greatest value they have is trained, professional and friendly staff.

Alcatel 3x pro 2020 phone service performed - replacement of the screen set. Completely satisfied with the service and speed of work. I think that the price is correct and affordable - less than in other services.

Phone? they don't have one. My grief, how are these out of Belgrade.