MOAT HOUSE HOTELS Reviews

Absolutely fantastic gentleman's afternoon tea for my husband and a classic one for myself. Couldn't fault the quality of the food, the ambience, the wonderful views over the canal and the excellent staff. We were also impressed with the well thought out measures in place at this time! Fabulous and very hard to beat in my opinion!

I have stayed here overnight on a number of occasions. I have also attended the New Year's Eve party in the Orangery and Valentine's Day evening meal. It's our favourite place to visit for an afternoon coffee or a pleasant evening drink. The setting is lovely and restful. However, the crowning glory here is the food and the service. The food is superb quality and we have never been disappointed at any level, from afternoon sandwiches to the New Year's Eve meals. Absolutely top notch. The staff are always polite and friendly.
Very happy to recommend this venue.

A wonderful traditional pub with character and a lovely ambience... the food is of very good quality and the menu just right.. a pint if guineas is a must here....

takeaway Sunday lunch a great success. definitely be doing it again.

I have just returned home from spending my 80th birthday lunch with my family.I would like to say a big thank you to all the staff for the wonderful service and lovely food that they provided, nothing was too much trouble,and I will always remember this special day.A big thank you once again.Ann Massey

Always a clasdy place to visit. Food is great and service is great too.

Fantastic place for bar nibbles and restaurants food! Staff are friendly

Lovely setting, wonderful meal, think Paul served us he was very attentive

Stayed overnight for a wedding.
Great room, clean, good breakfast.
Recommended.
Wedding went great, well organized.

What can I say...everyone likes the Moat House...Nice to treat yourself sometimes at a really nice place...

Good rooms, friendly and helpful staff, plenty of parking, nice placr

Went here for a wedding. Decent venue in a lovely location

AMAZING night at the Moat House our room was fabulous & our meal and service was exquisite, the staff treated us like royalty and we can highly recommend a visit. Thanks The Lewis Partnership xx

Had afternoon tea with friends. What a fantastic experience. Attentive staff; excellent food and plenty of it. Highly recommend

The food is phenomenal and the star rating on here is merited, but the restaurant does have some excessively pretentious touches: when someone pops to the toilet, the waiter comes and refolds their napkins whilst they're gone. It also took almost as long to wait for dessert as it took to get starters and main courses.

It was a very nice location, the food was good and the service was quick.

WARNING. We had our wedding at the Moat House, and the service we received was awful. The food was terrible (no suprise as I met the very drunk chef the night before). We were told not to have our photographs taken around the pond incase we upset the 'main wedding party' (the other wedding taking place obviously spent more money so they recieved the special treatment. The wedding planner was awful, rude and when home halfway throught the event. Our wedding photographer was appalled and warns every bride against the venue. I wrote a letter of complaint and have heard nothing back since.

A great setting and fabulous, service, food overall a great experience.

Always feels special, well presented tasty food & excellent service.

This delightful hotel and restaurant bar is awesome

The service is impressive and the food is gorgeous

Covid safe to the max you certainly won't be disappointed

If u get a chance to sit outdoors watching the ducks on the pond Moat in the sun with a glass of wine or a pint or even a gin you'll be forgiven for thinking you been transported to another time.

We attended a seasonal afternoom tea for a family birthday and loved our visit to The Moat House. Every staff member we spoke to was exceptionally polite and very helpful. Service in the restaurant was excellent and a large table had been prepared for us with high chairs for little ones (that were clean!). The food was lovely and an excellent selection of specialty loose-leaf teas was offered. One family member found the food unsuitable and staff were quick and friendly to help make alternative arrangements.
Lovely visit.

Nice venue for the wedding reception that we went to

Lovely peaceful place staff are really friendly and ready to help whatever.

I've been to The Most House twice, both occasions for weddings, the first time also has a hotel guest. The setting is very pretty, food good, hotel rooms comfortable and staff very helpful. It seems to be one of the most popular locations nearby for weddings, and with good reason.

Venue is lovely, staff were all very nice. Our room was rather tired with things not working and stained water marks on the ceiling and running down the walls. Shame as it could be lovely.

I had my wedding reception here yesterday and it was genuinely perfect.
The room was beautifully decorated, the staff were lovely and couldn't be more helpful.
The food was fantastic and everyone was raving abut it!
The entire day we just felt so relaxed and the staff kept us informed of everything that was going on.
All our guests said what a lovely venue it is and how smoothly everything went.

Couldn't have asked for a better day! My husband and I are incredibly thankful.

Lovely location, great service, decent menu and good food.....

Absolutely beautiful place .rooms excellent could find no fault in anyway Staff.Service all excellent

Afternoon tea was delightful : staff great and friendly

Went for afternoon tea. Bit of a wait, but food was super fresh, delicious & not rushed out - lovely

Very impressive place . Good parking . Great food , all staff really know their stuff with regard to Covid 19 restrictions. But this didn't affect the lovely evening . Looking forward to my next visit.

Very friendly and professional service combined with great quality of food.

Really lovely holiday in beautiful grounds. Staff are very friendly and helpful. Restaurant is fantastic.

Lovely setting. Great venue for an informal business meeting.

There for a business away day Good facilities with excellent car parking but seriously falls down on quality of coffee machines and truly dreadful sandwiches for lunch. Note this isn't the restaurant but what was supplied as a working lunch.

Excellent afternoon tea food stunning and service was wonderful,

Beautiful place ,,,,, lovely for afternoon tea ,,,,

Lovely place for a special celebration cant fault it in any way

Great food
Sometimes you have to be bit assertive to get the desired level of service

Took my hubby here for a special birthday meal. Fabulous receptionist let me drop of a balloon and cake beforehand.. which was put on our table on arrival.... amazing food...friendly staff and faultless service ....lovely evening at the end of the meal..brought the cake out for him. . Sat near the window overlooking the beautiful scenery and the ducks... we were made to feel very welcome and special.first ever visit here .Will definitely be back .

Food excellent, gourmet meal not cheap but well worth it for a special meal . Staff very pleasant & attentive

I had lunch with my Nana here today and the food was absolutely superb!

I was recently at this establishment for a wedding. I had a wonderful time, the food was delicious with wonderful service, especially by a young girl called Holly.

Great venue for weddings . Fantastic staff . Very switched on very helpful lots of photo opportunity. As a photographer I love this place .

Very tasty food, good menu choice, friendly staff. Set in lovely grounds

No better place to be, whether to enjoy a drink or a meal, or indeed to hold a wedding!

Love every time I'm here!!

Our regular Sunday morning jaunt. Spectacular place

Love the ambience of this place. Never had a bad meal here. The staff are very nice.

Outstanding evening, great food both in quality and presentation, good service. Excellent

The barbecue was very nice, the drinks were also reasonably priced and I loved the photo booth :)

Good food and brilliant staff in extremely pleasant surroundings.

Fantastic pub.fantastic views and realy good food.you must go.kev