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L
3 years ago

It's a nice place for children. It isn't very big ...

It's a nice place for children. It isn't very big but it's comfortable. Kiddie food and kiddie entertainment. Children 8 and up can have a good time here. They have armed security here as well. Thankful for security but makes me wonder what kind of problems might arise. Only stayed in the skating section, didn't know about the bowling. Pricing seems reasonable but I went to a birthday party there so didn't see what kind of packages they had for the children.

S
3 years ago

I take my kids there last year in October. My kids...

I take my kids there last year in October. My kids had those skate helpers. They are no good the kids kept felling. My daughter was using one of those skate helpers and it flip over she fall and broke her arm and wrist. I got a call from the skating rink a week or so later telling me they were calling to check on her and do we have insurance. That they was sorry and going to send a card and gift. Which she never received or got a call back. We was only there less than an hour. I called back to get a copy of the report they took. They would not give it to me. That's just bad business. So they get no star's from us.

E
3 years ago

Great staff! My very first time at the rink, every...

Great staff! My very first time at the rink, every staff member was truly accommodating and professional. The other thing that impressed me was they were highly prepared for Covid-19. There was hand sanitizer upon entry, as well as sanitizer throughout the rink. Each person that came in, they took their temperatures. With everything that is going on with the City s Violence and Pandemic, I honestly must say I felt comfortable inside the Skating Rink.

T
3 years ago

Don't bother getting the birthday package a waste ...

Don't bother getting the birthday package a waste of money out dated and small I didn't care for the unprofessional staff and security guards I have tokens left over that I rather throw away than to go back

A
3 years ago

Wow Lol All Of The reviews from 1-2 days ago are c...

Wow Lol All Of The reviews from 1-2 days ago are completely fake and that s crazy. Customers come to google reviews to get honesty and that is definitely not what the reviews from Andria Shavers, Dominique Walker, Dion Brazil, Tiffany Wallace Are giving. Those people are either former or current employees. Whoever the manager is should be ashamed of themselves but this isn t something new; a lot of the good reviews are fake and this has been going on for a long time. This facility is complete trash and a waste of money. The Community deserves something way better. Hopefully this has helped future customers find out the truth about this place. And Also why are you guys only responding to people that give good reviews? What about the others who didn t enjoy their stay? Do you even care? Disgraceful

T
3 years ago

The worst skating rink I've ever been to. You walk...

The worst skating rink I've ever been to. You walk in and it instantly smells like feet and sweat. The rented skates were even worse dirty and disgusting. My daughter received a skate with a broken metal on the inside whith resulted in her injuring herself. Even the staff looks unkept. I will NEVER COME BACK!!

N
3 years ago

Shoe rental was quick and easy.

Shoe rental was quick and easy.

The concession stand is a joke both in food quality but especially the service. All in all, we just weren't overwhelmed with the quality of their customer service. Employees made us feel as though we were a burden. I will not be returning.

m
3 years ago

Had the opportunity to visit the new and improved ...

Had the opportunity to visit the new and improved King Center and I must say I m impressed. The new custom glow in the dark art in both the skating rink and bowling alley is attention grabbing. I love how the artist promoted all of our Chicago sports teams. I also noticed that the employees are more customer friendly. My family and I will definitely be frequenting this establishment more often.

L
3 years ago

The skating rank makes my girls feel like a teenag...

The skating rank makes my girls feel like a teenager with the cool dark lights bright light shining hip hop music playing it would be kool gospel or gospel rap they serve Pizza pop chips ice cream and games yeah

M
4 years ago

I was there for a birthday party yesterday 02-06-1...

I was there for a birthday party yesterday 02-06-19 The service is terrible My host forgot about us the kids Couldn t play games because they were out of tokens which is what came with my package My host didn t even want to put the pizza on plates for children neither did she want to cut the cake an addition they charged certain of my party guest to get in when really they Chaperoned kids of the party they was charging different prices for certain people when it s only 1 original price some guest paid 3.50 some paid 6.50 as well no one gave money back for them tokens I paid for that we ain t get and the manager they have there (Charles) Has a nasty attitude they didn t play the birthday request staff was late and not to mention they had me set up my Party by myself in the dark And at the last min someone cane out trying to help me I WILL NEVER BOOK THERE AGAIN THIS WAS TERRIBLE . Oh not to mention security was Fluky too As in addition to watching me leave out the rink stand outside smoke a cigarette and when I came back in he try s to go in my pockets after he watched me the whole time I was in front of the door In I m the parent who paid for the party I was there inside at first THEY NEED HELP AND NEW TEAM OF PEOPLE WHO WANTS TO WORK THERE BECAUSE THOSE MEMBERS THEY HAVE ACT LIKE THEY DO NOT ENJOY THERE JOB !
Never booking with them again

R
4 years ago

Nice place for family fun, but it needs a thorough...

Nice place for family fun, but it needs a thorough cleaning, starting to look run down because the unclean areas. Also it's a family friendly place, I didn't appreciate seeing grown men walking around with their underwear purposely exposed. Food is boring.

H
4 years ago

Just ok. Attended my Nephew 8th birthday party. Th...

Just ok. Attended my Nephew 8th birthday party. The workers were helpful and friendly. The food was decent. The games however, did not wirk properly. Some took our money, while others were out of order.

M
4 years ago

We arrived an hour (5:30) before bowling was done ...

We arrived an hour (5:30) before bowling was done (6:30) and wasn't able to get in, they stop admitting people an hour before the next session, they need to post that on their website. Very misleading, we were from out of town, drove down there from an hour and a half away. Disappointed

L
4 years ago

Security seemed to have things in order from the y...

Security seemed to have things in order from the younger crowd having too much fun which can ruin a night with fighting. Over all clean, but their staff needs walkie talkies and head sets instead of going all the way to bowling inquiring about lanes. Nice spot but go earlier if with family.

s
4 years ago

So I went here on a Monday and they had a special ...

So I went here on a Monday and they had a special going on for $10. Now I didn't want the special I was told I still had to get the special. I'm not about to pay for something that I do not want. The special was skate rental and all you can get pizza one of my kids eat pizza the other didn't want it. This crazy that u have to buy a special that you don't want to get ... Will not go back to this place

M
4 years ago

My family booked a party on 1/21/19 for 6 pm first...

My family booked a party on 1/21/19 for 6 pm first all let me say that the wait to get in was crazy even if you did pay for your party so the time was wasted my host forgot about us at the table ..bad very bad I had to keep asking her were are my pizzas that come with the party package. I was suppose to get 8 pitcher of soda ..i only got 6 bad I asked for sprite there was none the host said it was broken I ordered cotton candy tower for the party that was also broken .I didnt get my party glow sticks. Didnt get my. Birthday girls song request ..the skates needs u spraying and update 385 .00 of a waste please everyone book your partys else ..very bad service hosted was no were to be found didnt even say thank you never again never